26 to 50 of 766 Customer Service Jobs in the UK with Remote Work Options

estate agencies and offers fantastic training and career development opportunities into software engineering, IT support, project management and testing. We’re looking for outstanding Customer Service people (no prior tech experience required) with brilliant communications skills (verbal & written) and a desire to learn, cross train and build a … career in technology. You’ll require the following skills and experience: 1+ years’ experience in a Customer Service role (e.g. call centre, retail, helpdesk, customer success) Outstanding written and verbal communications skills Experience resolving customer queries by phone, email and chat Strong problem solving and critical more »

Customer Service Account Executive - Fulfilment Northampton, Northamptonshire Up to £27,699 per annum, depending on experience About us Were an award-winning, market-leading 3PL specialising in high-quality order fulfilment and delivery services. ILG customers are premium brands, many in the beauty, fashion and wellbeing sectors. Our … from a friendly team and realise your full potential in a fast-growing company, this is the role for you. The role As a Customer Service Account Executive, you will provide front line telephone and email support to a portfolio of Fulfilment Clients, understanding their bespoke requirements and … providing a high level of customer response and service. The key responsibilities of the role will include: - Resolving day to day queries including processing of all orders and any correspondence relating to those orders with the customer and other ILG departments - Utilising the client and in-house hosted more »

German Customer Service Representative - Remote Location: Fully Remote (anywhere in the UK) Permanent £22,808 per annum with progression to £23.5k ( + monthly Bonus Opportunities) Client Profile: Origin Multilingual is proud to announce, we are searching for a German Speaking Customer Service Advisor to join an … Monday to Friday fully remote. Key Purpose The representative will be dealing with inbound and outbound calls daily basis to ensure a top quality service for existing and new clientele. You will be in charge of adding value to each customer who calls as well as having expert … making calls from existing and new clients Proactively dealing with all queries relating to the business Taking payments Liaising with Collections Management, Sales/Service Management, Billing, Finance, Dispute and Legal teams Managing email queries A professional approach with the ability to build rapport with each customer Demonstration more »

Job Title: Planning Coordinator Job Type: Contract Location: Solihull (Hybrid) Salary: Up to £200 per day, Inside IR35 Key Skills: Customer Service/Service Delivery, PC literate, Resource Planning/Workforce Management systems Fantastic opportunity to join a data/insights company who work with some of … on the lookout for a Planning Coordinator who is able to support their operations team by tracking and planning of installation as well as service schedules. What the role will entail; Involvement with the procurement and fulfilment of equipment. Coordination for the end-to-end delivery of service … the billing process. The successful candidate will have; Experience working with Workforce Management & Resource Planning systems. Good working PC knowledge Previously worked in either Service Delivery or Customer Service/Operations. Ability to make fast and clear decisions. Interpersonal and communication skills as well as having good more »

Service Desk Analyst £27,000 + Benefits, Hybrid: Cambridge/home based About Arcus Arcus is a fast growing and successful GovTech company. We are dynamic and forward thinking, with great ambition. At Arcus, you will have the chance to share your knowledge and make your presence felt. With … is to provide 1st line support to customers using our products as well as ensuring timely resolution of requests in line with a published Service Level Agreement (SLA). You will aim to maintain a high level of customer satisfaction upon receipt of incidents & raised tickets. You will … become an integral member of the Service Desk team keeping the Customer Service Manager updated on escalation of incidents where necessary and promote the Service Desk to provide customers with a one-stop service support solution. Key Responsibilities: Provide support to customers via ticket system more »

Service Desk Analyst £27,000 + Benefits, Hybrid: Cambridge/home based About Arcus Arcus is a fast growing and successful GovTech company. We are dynamic and forward thinking, with great ambition. At Arcus, you will have the chance to share your knowledge and make your presence felt. With … is to provide 1st line support to customers using our products as well as ensuring timely resolution of requests in line with a published Service Level Agreement (SLA). You will aim to maintain a high level of customer satisfaction upon receipt of incidents & raised tickets. You will … become an integral member of the Service Desk team keeping the Customer Service Manager updated on escalation of incidents where necessary and promote the Service Desk to provide customers with a one-stop service support solution. Key Responsibilities: Provide support to customers via ticket system more »

opportunity: MTrec Commercial are proudly supporting our new, market leading client, who, due to significant expansion are seeking to employ a motivated and attentive Customer Service Advisor who is fluent in Dutch, to start a new position now. The company are ideally situated just north of Newcastle city … company also provides industry leading training and progression as well as the chance to work as part of a close-knit friendly team of customer service professionals. The job you will be doing: Taking inbound customer service calls. Handling a range of administration tasks. Delivering a … great customer experience for Dutch based customers both via email and on the telephone First contact resolution of customers and clients queries, requests, orders, and complaints Provide support to the team. The role will be working Monday to Friday, though in the future you may need to work more »

We are proud to be supporting this well know company based in Swindon, in finding a French Speaking Customer Service Advisor to join their team. Office based, Temporary to Permanent role. Immediate Start for the right candidate, £11.53 per hour, paid weekly. Full time position, Free Parking, full … 6pm alternating. The Role We have an excellent Temporary to Permanent opportunity for outstanding individuals to utilise their French and English skills in a customer contact centre, where you will be answering calls and responding to queries from French Speaking customers, supporting them with queries on their mobile phones … WORKING FROM THE OFFICES IN SWINDON AND UNABLE TO ACCOMODATE HYBRID OR REMOTE WORKING. Requirements We are looking for Fluent French speaking individuals with customer service experience to help enhance our client's customer offering. For this role you need to be fluent in both French and more »

Join Our Team as a Customer Service & Logistics Team Leader! Are you ready to take the lead in shaping the future of consumer goods logistics? Spectrum Brands UK, home to iconic brands like Russell Hobbs and Remington, is seeking a dynamic individual to join our team as a … Customer Service & Logistics Team Leader in our Appliances division. At Spectrum Brands UK, we're not just about products; we're about innovation, excellence, and creating meaningful connections with our customers. As a leader in the industry, we serve a diverse clientele and pride ourselves on delivering top … quality products to households across the UK. The Role As the Customer Service & Logistics Team Leader, you'll play a pivotal role in ensuring seamless operations and exceeding customer expectations. Lead a team of 4 dedicated professionals, drive a culture of trust and collaboration, and unleash your more »

solutions built for the future and that of their clients. The group has more than 400 employees and are now looking for a Client Service Administrator to join their team. This is a full-time permanent position to join a busy client servicing team on the Investment platform. You … department. Adhering to best practice procedures in all aspects of investment operations related tasks as defined by the firm. Demonstrate prompt, efficient and accurate customer service to our advisers and clients To identify and assist in the development of team improvements within the department. To assist in ensuring … that both service & quality targets are met within the business line to make certain that excellent customer service is provided/maintained Pro-actively liaise with the team and team leader as required Please note in addition to the functions above, employees are required to carry out more »

Service Desk Administrator Programme Name: LCST Location: Bristol, UK Were ready for you to unleash your potential! Role Overview: We are in search of a Service Desk Administrator to join the team in Bristol. IT departments face a number of problems each day . As a result, management … employees who have the requisite skills to address specific issues also moves the process along. Main Duties and Responsibilities: Receive and handles requests for service, following agreed procedures Promptly allocate calls as appropriate Log incidents and service requests and maintains relevant records Identify and classify incident types and … service interruptions Record incidents cataloguing them by symptom and resolution Act under guidance to record and track reliability data for your services Assist in Problem solving tickets Maintain and assist current Change process and requests This role will involve you displaying strong customer service skills as you more »

Position: Inbound Customer Service Advisor Location: Hillview House, Newtownabbey, BT36 7LQ (ONSITE, THIS IS NOT A REMOTE ROLE) Salary: £15 per hour Hours: Full Time, 37.5 hours per week, Monday to Friday Shifts: Must be available between 8am-5pm Type: Temporary until Approx October 2024. We are currently … recruiting for Inbound Customer Service Advisors to work on an IT Service Desk in the Newtownabbey area. As a key representative of Capita, you will have the ability to always remain professional, remaining focused on the task in hand and working to a high standard. We are … tasks. You'll be part of a large team, all working together as one in an exciting, fast paced atmosphere. You will be providing customer support via a service desk providing ticket logging services, technical support and ticket resolution to a range of external customers within the education more »

Willmott Dixon are looking for a Service Desk Analyst to join our busy IT Service Desk Team on a 12 month fixed term contract basis. The Service Desk Analyst will be responsible for providing first class customer service and support to users throughout our business. … Willmott Dixon? Our talented IT team have worked tirelessly throughout the last few years to provide the business with a best in class IT service that has kept the business running in the face of the challenges that have been thrown at us. They are a great team to … work with and would describe themselves as: - * Flexible * Fun * Uncomplicated * Genuine and friendly * Innovative and keen to improve * Responsive to customer needs Not only are they a genuinely nice bunch of people, they are also passionate about ensuring that the business has the technical toolset that they need to more »

career with an established and growing company, were delighted to share a newly created opportunity to join the Sword team in the role of Customer Experience Manager. Sword provides dedicated and flexible IT modern managed services that enable customers to prioritise their business objectives whilst maintaining business continuity and … take on the responsibility of IT operations by delivering flexible, scalable, services enabling customers to focus on business performance. We are looking for a Customer Experience Manager who will be responsible for delivering high levels of customer service while effectively managing and developing our service teams. … evolving needs whilst developing the financial performance of the service. This is a leadership position that involves managing all operational delivery activities related to customer success and experience, proving the delivery of value and alignment with customer goals and aligning future requirements with Sword Capability. Location: Aberdeen, Scotland. more »

Here at EMIS we are looking for a Customer Service Analyst to come and join our customer driven, diligent and collaborative team on a permanent basis. With our technology product FourteenFish specifically tailored for different healthcare professionals, were supporting everyone from GPs, paramedics, nurses, and midwives to … practice managers, trainees and appraisers. Providing an outstanding customer experience is essential, as you will proactively work with the Service Desk team to support these medical professionals across UK professionally diagnosing and resolving issues within our bespoke software. This is the perfect opportunity if you are looking to … week training period. What youll do Everything you do makes an impact to our customers; therefore, we want you to provide an unrivalled customer experience. The role is varied and will see you support our customers with a number of queries and problems, and you will be responsible for more »

Role: Customer Service Representative. Language: Dutch, German, Norwegian & Swedish-Any one out of 4 with at least C1 proficiency. Office location: Cardiff, United Kingdom. Work Mode: Remote within UK and 100% Onsite, both available -Onsite preferred. Employment type: 6+ months initially (with a view to possible extension) Pay … English skills (B1+ or better) in writing and speaking to understand documentation and log accurately in the client systems Previous experience in an outsourced customer service environment is of advantage. Work Experience/Responsibilities: Handle phone calls with customer queries and provide resolution to end users Record … per client specifications to the immediate lead as applicable Work independently and within a team. Communicate well with internal and external contacts. Provide exemplary customer satisfaction. Meet quality standards on all handled contacts. Complete hours of staffed time on all rostered days Handle contacts while maintaining the targets defined more »

Role: Customer Service Representative. Language: Dutch, German, Norwegian & Swedish-Any one out of 4 with at least C1 proficiency. Office location: Cardiff, United Kingdom. Work Mode: Remote within UK and 100% Onsite, both available -Onsite preferred. Employment type: 6+ months initially (with a view to possible extension) Pay … English skills (B1+ or better) in writing and speaking to understand documentation and log accurately in the client systems Previous experience in an outsourced customer service environment is of advantage. Work Experience/Responsibilities: Handle phone calls with customer queries and provide resolution to end users Record … per client specifications to the immediate lead as applicable Work independently and within a team. Communicate well with internal and external contacts. Provide exemplary customer satisfaction. Meet quality standards on all handled contacts. Complete hours of staffed time on all rostered days Handle contacts while maintaining the targets defined more »

have a passion for digital technology and IT – You’re looking for a role that offers variety along with the opportunity to combine your customer service, problem-solving and technical skills. You’re looking to join a company where your efforts are valued and where you can visibly … Holidays Hybrid Working Eye care vouchers Social events throughout the year Company Sick Pay Scheme Workplace Mental Health Initiative This role would suit a Customer Service Advisor, Customer Service Executive or Desktop Support Agent with experience or an interest in anything tech-related such as IT more »

We are currently recruiting a Service Desk Analyst to join our team. You'll be responsible for actively monitoring, reviewing, escalating, and diligently pursuing outstanding Service Desk tickets. Your goal is to ensure swift responses and resolutions within agreed-upon service levels, all whilst delivering excellent customer … . This role will involve occasional travel to other Tunstall sites (across the UK) What will you be doing in this role? As a Service Desk Analyst at Tunstall, you will provide IT technical support to the Tunstall global business, performing Level 1 IT end-user support duties for … services defined in Tunstall IT Service Catalogue. What we offer: Ability to help shape and influence the success of Tunstall Group Competitive salary Hybrid working 25 days holiday + bank holidays Contributory pension Perks and benefits that include things like: free eye tests, retail discounts, subsidised canteen, free parking more »

Join Growing Team as a 1st/2nd Line Support Engineer! 🌟 Are you passionate about technology, customer service, and being part of a dynamic team? We’re thrilled to announce an exciting opportunity with a maturing business, a dedicated Microsoft Partner and Managed Service Provider (MSP) that … and expertise will drive continued success. The Role: As a 1st/2nd Line Support Engineer, you’ll play a pivotal role in their customer-centric approach. Here’s what you’ll be doing: First Line Support : Handle initial customer inquiries, troubleshoot technical issues, and provide timely solutions. … will need proven ticket handing skills/experience. Second Line Support : Dive deeper into complex cases, collaborating with our team to resolve challenges efficiently. Customer Service Excellence : Your soft skills matter! Deliver exceptional customer service, ensuring our clients feel valued and supported. Experience of supporting more »

CUSTOMER SERVICE SPECIALIST – OFFICE BASED/OPTION TO WORK FROM HOME AFTER 3 MONTHS Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service. TP is also ranked 25 th in the Fortune … World Best WorkplacesTM. We have a fantastic opportunity for inbound customer service specialist for our Lloyds Banking Division campaign Here is all you need to know… Start Date: 3rd June 2024 & 24th June 2024 start dates Salary: £11.44 p/h Job Type: Full Time - Permanent Working Hours … choose on-site or at-home working whichever suits you best 28 days’ holiday (including bank holidays), increasing to 30 days after 1-year service 24/7 Employee Assistance Programme – including GP support and mental-health wellbeing counselling Fantastic opportunity for those interested in progressing a career in more »

out of either our Exeter or Ledbury office, with a hybrid working arrangement of 60% office and 40% home working. Responsible for providing exceptional customer service and technical support, the Tier 2 NOC Engineer will respond to customer inquiries, resolve technical issues, and ensure the smooth operation … supporting Layer 2 and Layer 3 services on GPON and XGS PON access networks, Juniper core network, BNG, and firewall infrastructure. Key responsibilities encompass customer support, technical troubleshooting, incident management, and network configuration. Skills & Experience Required Experience: 3+ years in an engineering and/or network support role with … supplier interaction/management. Education: Higher education graduate in IT, networking, computing, electrical/electronic engineering. Customer Service: Previous experience in customer service or technical support, preferably in telecommunications. Technical Aptitude: Strong ability to troubleshoot network connectivity, hardware, and software issues. Communication Skills: Excellent verbal and more »

out of either our Exeter or Ledbury office, with a hybrid working arrangement of 60% office and 40% home working. Responsible for providing exceptional customer service and technical support, the Tier 2 NOC Engineer will respond to customer inquiries, resolve technical issues, and ensure the smooth operation … supporting Layer 2 and Layer 3 services on GPON and XGS PON access networks, Juniper core network, BNG, and firewall infrastructure. Key responsibilities encompass customer support, technical troubleshooting, incident management, and network configuration. Skills & Experience Required Experience: 3+ years in an engineering and/or network support role with … supplier interaction/management. Education: Higher education graduate in IT, networking, computing, electrical/electronic engineering. Customer Service: Previous experience in customer service or technical support, preferably in telecommunications. Technical Aptitude: Strong ability to troubleshoot network connectivity, hardware, and software issues. Communication Skills: Excellent verbal and more »

Graduate Customer Support Coordinator Location: Coventry Salary: Competitive Working Hours: Monday to Friday (8:30 AM to 5:00 PM or 9:30 AM to 5:30 PM) with flexible hybrid working up to once a week and early finish every other Friday. Exciting Opportunity for Recent Graduates! We … are looking for an enthusiastic Gradute Customer Support Coordinator to join a renowned organisation within the order management sector. This role is an excellent opportunity for graduates with experience in a customer service office environment, aiming to advance their careers in a dynamic workplace. Key Responsibilities: - Act … as the primary point of contact for customers, managing orders from placement to delivery to ensure a premier customer experience. - Oversee order book reviews and manage late backlogs. - Maintain proactive communication with customers and internal teams using various platforms like OEC ticketing. - Address customer enquiries and resolve delivery more »

DP World are currently recruiting for a Service Desk Team Leader on a remote basis in the UK or Ireland . This role is responsible for overseeing the team, implementing best practices to optimize service desk operations, and continuously improving service delivery processes. By leveraging their technical … expertise and leadership skills, the Service Desk Team Leader contributes to the overall success of the organization by delivering exceptional customer service and enhancing the customer experience About the Role: Provide leadership and guidance to the service desk team, ensuring that team members are motivated … Conduct regular team meetings, one-on-one sessions, and performance evaluations to assess team performance and provide feedback for improvement. Oversee the resolution of customer issues and inquiries in a timely and efficient manner, ensuring adherence to service level agreements (SLAs) and quality standards. Act as an escalation more »