1 to 25 of 3,003 Customer Service Jobs in the UK

very important to James Body, CEO. So you must be keen to share your skills, knowledge, have a 'can-do' attitude and first class customer service quality. Equally being part of an amazing team means that you will get to develop your technical skills. You will be expected more »

clients based from the site in Edinburgh, day-to-day activities will include resolving a wide variety of desktop software and hardware incidents and service requests, while minimising disruption and providing first-class customer Service. The site benefits from easy access to travel links, free on-site parking … and employee rates at the on-site restaurant. Primary role requirements: * Responsible for maintaining and promoting highest level of service to the client * Adhering to technical standards, service delivery processes and ensuring service delivery is both cost effective and efficient * Responsible for Incident ticket handling, escalation and … with laptop, desktop and VDI terminals support tickets * Hardware installation/upgrade/break fix for desktop, laptop, and server * Smarthpone support * Assisting with customer projects * Create and update procedural documentation * Basic telephony support and cable patching * Provide second line operational support across a variety of platforms. * Initial investigation more »

prior experience in an IT support position Experience in application support would be a big plus Strong communication skills, with a great approach to customer service A problem solving attitude is a must! The list above is important, but not as important as hiring the right person! So more »

such as laptops and PC installs, network installation, Microsoft 365 solutions and 1st and 2nd line support services. The ideal candidate will have excellent customer service skills to communicate in person and remotely, analytical skills, technical skills and problem solving skills. This role will be partially onsite at … customer premises. WHO ARE WE? We can offer the ideal candidate an opportunity to get involved in providing support via telephone, remote and onsite IT support and installation across the West Midlands. This role will give you the ability to broaden your skill set using a range of equipment more »

level, with some network knowledge as well. As this role involves interacting with users directly, strong communication skills are essential, and a background in customer service is a welcome addition. THE REWARDS Youll earn a competitive salary (£25-28K dependant on experience) and take advantage of a more »

Are you ready to be part of a groundbreaking Internet Service Provider (ISP) that's transforming the way commercial landlords engage with the market? We're on a mission to redefine connectivity and support services in the commercial property sector. We're seeking switched-on, loyal, and enthusiastic candidates … in our vision to enhance LAN/WAN connectivity and IT support services. This position is ideal for someone passionate about technology, thrives in customer-facing roles, and is eager to contribute to the growth of our Managed Service Provider (MSP) arm in the coming years. Key Responsibilities … Activate services and resolve IT-related issues at customer sites. Collaborate closely with the IT support desk to provide feedback on support calls and ongoing technical matters. Maintain communication with account managers, ensuring customers are updated on issue progress and resolutions. Engage with suppliers/operators to stay updated more »

very important to James Body, CEO. So you must be keen to share your skills, knowledge, have a 'can-do' attitude and first class customer service quality. Equally being part of an amazing team means that you will get to develop your technical skills. You will be expected more »

Join our dynamic team! We are a leading Managed Service Provider based in Chippenham, renowned for delivering gold standard IT support. Position: Service Desk Team Leader Location: Chippenham, UK Type: Full-time Salary: £33,000.00-£38,000.00 per year Overview: As the Service Desk Team Leader, you … ll report to the IT Manager, overseeing our service desk operations. This role offers a unique opportunity to develop both your technical prowess and leadership skills, with ample room for career progression. You'll play a pivotal role in enhancing our service delivery, aligning it with our clients … technical support Coordinate weekend on-call duties Drive process improvements and lead change initiatives Conduct team performance reviews and appraisals Maintain backup procedures and customer information Requirements: Proven experience in team management and customer service Proficiency in ticket systems (Jira) Familiarity with server roles (AD DS, DNS more »

knowledge of Microsoft Windows operating systems and Office 365. * Networking concepts, including TCP/IP, DNS, DHCP, etc. * Active Directory administration. * Excellent communication and customer service skills. * Ability to work independently and as part of a team. * Relevant IT certifications (e.g., CompTIA A+, Microsoft Certified Professional) are desirable more »

qualified electricians/EV charge point installers to install and demonstrate electric vehicle charging equipment at customers' properties. You will of course deliver exceptional customer service, ensure safety and cleanliness, and promote the benefits of EV charging. Our industry leading training and induction program will be provided. Plug … EV charge point installed at your property where possible Full company uniform, PPE & tools provided 30 Days holiday incremental to 33 days with yearly service (inclusive of Bank holidays) Company sick pay Ongoing industry leading training & development Opportunities to progress into senior roles and to join a rapidly growing more »

Harrods, Stobarts, JCB, Dominos To name a few! We are looking for an Auto Electrician to provide continued support to our growing and established customer base within Swindonand the surrounding area . In this role, you will ensure the Microlise product portfolio is fully integrated into the customers assets … the installation, service and support of our product suite and peripherals both in the UK and overseas. Are you an experienced Auto Electrician or Field Service Engineer looking for a new opportunity and challenge? How about the opportunity to join a leading telematics company, who works with transport … highlights being an Auto Electrician at Microlise. You can read Jacks blog via the link here ! What will you be doing? Timely visits to customer sites to undertake the installation, service, and support of Microlise products Completing survey visits and identifying suitable solutions Completing QA visits on Microlise more »

Client Services Analyst Join a leading global bank with a rich history of innovation and client service excellence. The organization operates across multiple regions, providing cutting-edge financial solutions to a diverse clientele. Our client is seeking a talented Client Service Analyst to join a dynamic team. In … this pivotal role, you will be responsible for providing exceptional client support, addressing inquiries, and ensuring a seamless customer experience. You will manage a portfolio of high-profile global clients, facilitating trade lifecycle processing, cash and collateral management, and client service reviews. Key Responsibilities: Manage a portfolio of … high-profile global clients across various financial products Oversee trade lifecycle, cash and collateral, static and FX processing Conduct regular client service reviews and ensure timely resolution of queries Analyze client portfolios, identify root causes, and implement preventive measures Collaborate with internal teams to optimize client experiences and processes more »

Overview: I am partnered with a national logistics firm in Preston who are in need of a second line engineer to join their busy service desk team. This isn't a general service desk, their team are extremely hands on and deal with BAU, infrastructure and projects! Key … with networking including routers and switches - Draytek & Cisco * Server upgrades, installs and decommissioning * Citrix - other virtualisation beneficial - VMWare and Hyper-V * Excellent communication and customer service skills. Benefits: * Competitive salary up to £32,000 per annum. * 2 x year discretionary bonus (5%) * 25 days holiday plus your birthday more »

Role: Customer Service Associate Location: Belfast BT2 Salary: £25,838 Why Choose Us? Performance-based annual salary reviews, offering potential salary increases up to £3000 over three years. Flexible working options including remote work or office-based in multiple locations. Professional development opportunities and a people-focused environment. … Comprehensive employee benefits. Requirements: Familiarity with CRM systems. Proven experience in high-volume customer service. Relevant educational qualifications. Proficiency in data entry and retrieval software. Empathy and a customer-centric approach. Excellent organisational skills, with the ability to multitask and prioritise workloads. We celebrate diversity and are committed more »

to learn new skills. Compliance Clerk roles are temporary ongoing with opportunities for long term assignments. The ideal candidate will have: Excellent communication and customer service skills Ability to work alone and in a team. Takes initiative. Work well under pressure, to tight and often conflicting time frames … Good computer and I.T. skills Compliance Clerk Job role Assist compliance manager with keeping vehicle history files up to date and organised Liaise with service providers to get defect work/services booked or chase information on current VORs Complete defect reports/VOR reports Update Tachomaster and DHLs more »

Service Desk Manager Are you a seasoned Service Desk Manager with a unique twist? Our dynamic client is looking for an exceptional individual who not only excels in technical service management but also brings a wealth of experience working within Business Consultancy/Professional Services to the … table. Role: Service Desk Manager Type: Permanent, Full-time Location: Central London Working Pattern: Hybrid Salary: up to £85K per annum Key Responsibilities: * Lead and motivate the Service Desk team to deliver top-notch technical support and customer service. * Foster strong relationships with clients, stakeholders, and the … public to ensure positive interactions and brand representation. * Implement effective service desk processes and procedures to optimise efficiency and customer satisfaction. * Serve as a liaison between technical teams and external parties, conveying complex technical information in a clear and engaging manner. Requirements: * Proven track record in Service more »

IT Support Officer, you'll play a crucial role in ensuring all technical support requests are addressed promptly and professionally. Your dedication to excellent customer service will shine as you assist both internal and external stakeholders with their IT queries and technical faults within agreed SLAs. Key Duties more »

Are you passionate about providing exceptional client service? Do you thrive in a dynamic environment where you can make a real impact? We're looking for a Client Service Intermediate Analyst to join a great team! Job Purpose: As a Client Service Intermediate Analyst, you'll play … a crucial role in addressing external client issues and ensuring ongoing client service support. You'll collaborate with the Client Service team to provide solutions and support, making a difference to our global clients. Responsibilities : Client Portfolio Management: Manage a portfolio of high-profile global clients across ETD … written and verbal communication skills, with the ability to influence stakeholders. Analytical Acumen: Strong investigative and analytical skills. Client Focus: Consistently deliver high-quality customer service, building strong client relationships. Education : Bachelor's degree or equivalent experience. Sounds like a good fit for you - apply today! Hays Specialist more »

Support Team Lead, you will be the primary escalation point for IT support activities covering the services to the organisations Head Office and local customer sites. You will provide day to day support for escalated tickets as well as play a key role in the support and delivery of … will oversee the helpdesk, ensuring tickets raised are resolved in line with SLAs, acting as an escalation point for more junior members of the service desk. We are not looking for someone with managerial experience but ideally someone who has played a lead or supervisory role in a similar … time to join the organisation as they embark on a period of change and transformation. We're looking for someone ambitious, driven with a customer-first mindset, who will go the extra mile to deliver exceptional customer service. Your experience We are looking for someone who has a more »

Job Title: Software Developer C#, .Net Location: Bradford/Hybrid Duration: Permanent Salary: Up to £50,000 Benefits: Death in Service/Enhanced maternity/Flexible Working/Pension Scheme/Flexible Benefits/Referral Scheme/Discounts/Cycle to Work Scheme Sanderson Recruitment is proud to partner … My client specialises in providing a diverse portfolio of cloud-based solutions for the Automotive industry, including day rate insurance, stock management, financial management, service-to-sales prospecting, vehicle appraisals, and re-marketing. Their products are utilised by thousands of retailers across the UK, which represents half of the … with product managers, developers, data analysts, and operational support teams. Exhibits a sense of urgency and commitment to high standards of ethics, regulatory compliance, customer service, and business integrity. The ideal candidate is expected to collaborate with both business and IT teams to define business problems, refine requirements more »

campaign management skills. The ability to work well under pressure to meet deadlines. Skills in data analysis and interpreting statistics. Online community management and customer service skills to strike the balance between publicity and stimulating direct discussion with potential and existing customers. An eye for detail and the … keyword bids, budget caps and other analytical metrics. Analyse competitor activity. Recommend improvements to increase performance. Set targets to increase brand awareness and increase customer engagement. Educate other staff on the use of social media and promote its use Encourage collaboration across teams and departments. Opportunity to manage our more »

Foot Mobile Maintenance Engineer - FM Service Provider - Foot Mobile - Up to £39,000 plus zones 1 - 6 travel card Exciting opportunity to work for an FM service provider situated in London. CBW is currently looking for a Maintenance Engineer to cover a variety of sites in central London. … your trade certificates (Essential) A proven track record in commercial building maintenance An understanding of commercial building maintenance Multi-skilled Good communication skills Excellent customer service skills You must be happy to work on a "Foot Mobile" basis and attend multiple sites (i.e. This is not a mobile more »

calls/tickets Provide initial fault resolution remotely Triage tickets to agreed SLAs, escalating when necessary Be the face of the business providing excellent customer service Carry out onsite installations when required Get to know our clients and their networks You will be/have: an experienced and … time management and communication skills a "can do" spirit and positive work attitude an ability to work independently and under pressure quick learner good customer service experience smart in appearance Knowledge of the following is required: Remote Management Monitoring and help desk management tools Microsoft 365 migration and more »

and make sensible decisions. You must possess high integrity to handle sensitive personal data confidentially and also be self-motivated with commitment to excellent customer service. Job Title: Data Protection Advisor Location: Hybrid Working (Stafford) Daily Rate: £125 per day (PAYE) Job Type: Temp Contract (3 months, may be … interpret data, analyse information and make sensible decisions Possess high integrity to handle sensitive personal data confidentially Be self-motivated with commitment to excellent customer service. Please contact to find out more information regarding this exciting opportunity for an interim Data Protection Advisor. Morgan Hunt is a multi-award more »

Customer Service Account Executive - Fulfilment Northampton, Northamptonshire Up to £27,699 per annum, depending on experience About us Were an award-winning, market-leading 3PL specialising in high-quality order fulfilment and delivery services. ILG customers are premium brands, many in the beauty, fashion and wellbeing sectors. Our … from a friendly team and realise your full potential in a fast-growing company, this is the role for you. The role As a Customer Service Account Executive, you will provide front line telephone and email support to a portfolio of Fulfilment Clients, understanding their bespoke requirements and … providing a high level of customer response and service. The key responsibilities of the role will include: - Resolving day to day queries including processing of all orders and any correspondence relating to those orders with the customer and other ILG departments - Utilising the client and in-house hosted more »