Customer Service Jobs in the UK

76 to 100 of 3,329 Customer Service Jobs in the UK

Site Reliability Engineer

United Kingdom
Hybrid / WFH Options
developrec
Site Reliability Engineer (SRE) supports the public cloud infrastructure used to deliver public cloud hosted managed services to customers. We will have a high customer focus being actively involved in the support and development of the service including: the resolution of support cases, live service monitoring and … maintenance, new service provision and continuous improvement projects. You will provide high quality operational and technical support to customers and will be responsible for availability, latency, performance, efficiency, change management, monitoring, emergency response, and capacity planning. You must have excellent technical knowledge across Microsoft public Cloud Services (Azure and … operational support and project delivery experience to provide L3/L4 analytical incident management and resolution alongside project-based deliverables across a large, expanding customer base to ensure quality service delivery and Service Level Agreement compliancy. What you will be doing: to the planning of application/ more »
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Microsoft Dynamics 365 Senior Project Manager

Watford, England, United Kingdom
HCLTech
Project Manager to join our award-winning and growing team. The Microsoft Dynamics 365 Senior Project Manager will act as the senior liaison between customer and internal teams on Microsoft Dynamics 365 projects (implementations, customizations, migrations, and more). You may be responsible for one or more aspects of … meticulously organized, and be able to prioritize multiple demands in a fast-paced environment. The D365 PM carries the ultimate responsibility for meeting the customer requirements and completing the project. Essential Functions Lead and manage mid-sized to enterprise projects independently Participate in design and architecture sessions with clients … Schedule work to be done and follows up to ensure completion within the project schedule Guide the project along through daily communications with the customer Conduct at least a weekly status meetings (may be more) and sends weekly status updates Conduct design review sessions with the customer to more »
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Management Accountant (Studioworks)

London, England, United Kingdom
Hybrid / WFH Options
BBC
and organisation skills and the ability to prioritise effectively. • The ability to work under pressure to tight deadlines • A proven record of delivering excellent customer service. • The ability to take initiative and employ a logical approach to problem solving. • The ability to promote new ways of doing things and more »
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Application Engineer (overnight)

United Kingdom
Hybrid / WFH Options
Sinara
monitoring and maintenance of our client's cloud-hosted software applications operationally beyond standard business hours. Additionally, the role involves analyzing, prioritizing, and resolving customer support incidents, which may be cloud-hosted or on-premise client applications. These incidents could relate to applications, data, or systems. The focus of … team. Additional responsibilities encompass: - Maintaining our Linux server estate and services. - Performing routine data or system configuration tasks. - Proactively updating support materials. - Contributing to customer service performance reports. - Documenting routine change requests. - Participating in application testing throughout the full test lifecycle. The work is often technically demanding and more »
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Agency Sales Manager - AdTech - Programmatic - Contextual

Greater London, England, United Kingdom
Moriati Digital Recruitment
briefs with well thought out, creative proposals and presentations. Collaborate closely with internal teams to ensure seamless execution of campaigns and delivery of exceptional customer service. Stay abreast of industry trends, market dynamics, and competitor activities to inform sales strategies and maintain a competitive edge. Provide timely and accurate more »
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Assistant Manager and Store Manager (Tamworth)

Tamworth, England, United Kingdom
Aldi UK
possible, whilst ensuring an efficient and co-operative working environment. Our Managers are passionate about doing well, driving high performing teams to deliver excellent customer service. Key Responsibilities: All aspects of employee management, development, and people performance Strong operational mind-set with the ability to make short and long … term business decisions Providing excellent customer service and maintaining consistent high standards Strong leadership skills and due diligence Passion for success and ability to motivate employees Minimising costs and optimising productivity Management of company property, cost control and sales figures Regular communication with the Area Manager to ensure … with us, continued support throughout your career with Aldi Company sick pay scheme Pension Company maternity, paternity and adoption leave after 2 years Long service rewards All employees have access to a 24/7 online wellness portal offering information and guidance on (Physical, Mental, Nutritional, Financial and Social more »
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Business Analyst - PSTN Migration

London Area, United Kingdom
Hybrid / WFH Options
Millfield Recruitment Group
of connected cloud solutions with a turnover in excess of £100M and over 500 staff across 5 locations. With a focus on delivering exceptional customer service my client consistently achieves one of the highest NPS scores in the industry and is ranked in the top 50 Best Companies … to end users can access all their business applications wherever they are. The role of the Business Analyst will be to gather and analyse customer requirements and translate them into functional and technical specifications in order for the migration projects to be delivered on time. You will play a … defining the project scope, objectives and success criteria. You'll work closely with the PM, delivery teams and technical teams to gather and understand customer requirements and drive the the project from initiation through to successful delivery. This is a full end to end migration project role and the more »
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Technical Account Manager

Edinburgh, Scotland, United Kingdom
Adobe
or more of Adobe’s largest and most strategic customers. The TAM demonstrates a balance of deep and broad technical abilities along with outstanding customer service and account management skills. As the primary post-implementation contact for the customer, they are their Adobe customer services advocate … drive their technical success, and they focus on providing proactive services that improve customer operational health with Adobe solutions. What you'll do This is a role with diverse responsibilities. You'll be responsible for the development of key relationships across the customer's organization. With a deep … understanding of each customer’s technical and business strategies, requirements, priorities, and how Adobe products are implemented in their environment, identify needs and propose solutions that will accelerate their success. You will: Assess customer health, technical risks and opportunities, and build/execute mitigation plans, anticipating problems and more »
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L2 / L3 Technical Specialist

High Wycombe, England, United Kingdom
Hybrid / WFH Options
BlueGate Consulting
possess a proven track record in the payment, retail, or hospitality industry, with a focus on EMV, PCI, and Security. This role demands a customer-centric approach, paired with the ability to communicate complex technical concepts to developers and non-technical stakeholders alike. Responsibilities include acting as the primary … the ability to work under pressure and coordinate complex problem-solving efforts. Familiarity with the ITIL framework is advantageous. Key skills include strong proactive customer service, excellent communication, the ability to work with diverse teams and customers, and a knack for innovative thinking to improve processes. Knowledge of … value-added services within the payments sector is also desirable. Our client offers a chance to be part of a company that is transforming customer engagement across multiple sectors. Join a team where your technical expertise and customer service acumen will be valued and where you can more »
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Account Manager

Belfast, Northern Ireland, United Kingdom
Hybrid / WFH Options
Version 1-PJP
we understand what our customers need from their technology solutions and then we deliver. We are an award-winning company who provide world class customer service; we think big, and we hire great people. We believe in continuously improving to make a real difference to the careers and … Cloud Applications Consulting, implementation and support services 3000 strong,€255m/£220m revenue business We are an award-winning company who provide world class customer service; we think big and we hire great people. Version 1 are more than just another IT services company - we are leaders in … supporting Oracle, Microsoft and AWS technologies. We do this while maintaining our focus with core values of Honesty and Integrity, Personal Commitment, No Ego, Customer First, Excellence and Drive. Invest in us and we’ll invest in you; if you are driven, committed and up for a challenge, we more »
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Trainee Project (Fieldwork) Controller 2024

Wallingford, England, United Kingdom
Hybrid / WFH Options
Healthcare Research Worldwide (HRW)
information regarding the potential new suppliers - add to database if necessary Requirements We are looking for an exceptional individual who is passionate about healthcare, customer service and delivering excellence. You don't need to have worked in Market Research or Field Work before, previous administration or customer service experience would be great. If you tick all of the boxes below, please apply online today: You will be a highly organised individual An excellent communicator with great interpersonal skills Highly attentive to detail Excellent at collaboration and team working Benefits Teams who play together, stay together more »
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Senior 3rd Line Engineer

St Albans, England, United Kingdom
Hybrid / WFH Options
Cheeky Munkey Ltd
Must be UK Resident and able to commute to St Albans office Outstanding problem-solving and troubleshooting skills Excellent written and verbal communication Outstanding customer service skills High level project delivery CCNA or relevant equivalent experience Strong hands-on technical knowledge of LAN/WAN, Routing, Switching, Cisco … s in it for you? Key Benefits: Competitive salary Hybrid remote working 26 days Holiday accruing up to 30 days with each year of service Company rewards scheme Company pension scheme Private Healthcare including: · Private GP service · Mental health support & talking therapies · Optical, dental & hearing cover · 24/ more »
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Technical Service Desk analyst

Greater Bristol Area, United Kingdom
Hybrid / WFH Options
Global Technology Solutions Ltd
We have an exciting opportunity for a Technical Service Desk Engineer to join a well established organisation in Bristol on a permanent basis. This role will be hybrid working. Experience: 4 years in similar role (MSP Experience Highley Desirable), driving licence and own vehicle Salary: £30,000 p.a + … benefits Working Hours: 37.5hrs between 7:30 – 22:00 Certifications: ITIL Foundation, Microsoft (Desirable) Responsibilities: • Provide remote Technical Support with occasional customer visits • Provide assistance by phone, email and/or using a ticket management system • Update the internal knowledgebase with issue resolution details • Mentor and assist junior team … members Skills & Experience • Good communication, documentation and customer service skills • Experience of supporting the following: • Microsoft server operating systems • Microsoft Exchange • Microsoft Active Directory • VMware and/or Microsoft Hyper-V (VMware preferred) • Microsoft Office 365 • Veeam Backup & Replication • Microsoft Windows Desktop Operating Systems • Experience of working in more »
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Data Engineer

Greater Bristol Area, United Kingdom
Hybrid / WFH Options
DiverseJobsMatter
and able to work on own initiative as well as in a team environment Lead by example, motivating team members with a focus on service excellence Collaborate, support, and understand the team dynamic Minimum Criteria: Knowledge of Data Warehouse design; Star schema and dimensional modelling Previous experience of ETL … the UK) and work with a network of around 5,000 car dealers and all the major manufacturers. We pride ourselves on delivering outstanding customer service, achieving an independently verified customer satisfaction rating of 9.8 out of 10. Our values are at the heart of everything we more »
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Technical Sales Manager

United Kingdom
Hybrid / WFH Options
Tungaloy-NTK UK
be responsible for managing key accounts, providing technical support to customers, and driving sales growth. You will collaborate closely with the sales team and customer service representatives to ensure exceptional service and support throughout the sales process. This role requires excellent communication and presentation skills, as well … our target industries. Required Location: East/West Midlands Key Accountabilities Be proactive, focused and driven to meet sales targets. Understand, interpret and manage customer requirements with the confidence to negotiate and close sales. Communicate and build repour effectively with our client’s customers. Provide pre-sales and after … sales technical assistance, sharing your knowledge of cutting tools, conducting technical presentations and demonstrating how a cutting tool will meet customer needs. Document cost saving activity and daily use/updating of the CRM system Work with our talented product team to create custom-made products for our customers. more »
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Transformation Lead - DWP

Sunbury-On-Thames, England, United Kingdom
HCLTech
and desire to grow with a business. Critical for success is the ability to oversee the tools, technology, process and people transformation, while keeping customer and user experience at it’s core. Expected qualification and critical experiences – Lead the design of automation model by utilizing end-point tooling data … standardization Support and Mentoring Team as per project needs on Technical tools, Operational Processes & Procedures. Share and Identifying improvement areas & implementing measures to maximize customer satisfaction levels. Defining new process and procedure for operations. Strong Process knowledge ITIL V-3, along with experience in certification of IT & Security certifications … CIO/Infrastructure director Understanding of ITIL framework Preferably 10+ years plus of Industry experience Atleast 8+ years of EUC experience Strong Leadership, People & Customer relationship skills and drive to push things within and outside the system. Degree in Computer Science, Engineering or Information Technology or equivalent. Minimum of more »
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Sales Executive Birmingham (UK)

Birmingham, England, United Kingdom
Savino Del Bene
Insurance, and Customs Brokerage. · Meet goals planned and proposed by the company. · Develop and maintain constant and assertive communication with the Departments of Operations, Customer Service, and other areas, as well as with offices of the global network of Savino del Bene. · Assist the Finance Department in monitoring … bachelor's or a master's degree. · Demonstrate aptitudes and skills in speaking and written communication in English for the development of Sales and Customer Service. Additional knowledge of any European languages will be considered a plus. · Ability to quickly assimilate know-how and good practices, to work effectively. more »
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Lead Automation Engineer

Greater Sheffield Area, United Kingdom
Hybrid / WFH Options
NeoDyne
manufacturing/automation projects, including leading design, test, and integration activities. Working with a team of digital manufacturing/automation engineers delivering projects to customer sites. Developing engineering design documents, technical evaluations, and test plans for cGMP process equipment and following GAMP 5 guidelines. Providing design and approval for … for candidates who Work well as part of a team. Have excellent problem solving and diagnostic skills. Can prioritise and coordinate work. Have excellent customer service, interpersonal, communication and organisational skills. Can multitask and work well under pressure. Are a strategic business thinker. Package/Benefits Competitive starting more »
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Senior Talent Acquisition Partner

Wolverhampton, England, United Kingdom
Hybrid / WFH Options
OSB Group
business, advising managers of best practice, appropriate sourcing strategies, market conditions and talent attraction. Suggesting areas for improvement and strategies to consistently improve the service provided to all our customers/stakeholders, sharing best practice and a robust approach to recruitment. Generating ideas for process improvement, suggest new direct … the experience and knowledge set out below: Previous experience of working in an internal recruitment role, with a focus on excellent stakeholder management and customer service is essential. Previous experience partnering with hiring managers to establish and implement creative recruitment strategies to resource difficult to fill vacancies is more »
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Java Engineer

Hursley, England, United Kingdom
IBM
architect and technical leader. • Involvement in every step of the process, from design, development, testing release changes and troubleshoot where necessary, providing a great customer service. • Drive key discussions with your stakeholders and analyze the current landscape for opportunities to operate and code creative solutions. Required Technical and Professional more »
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1st line/Application Support Analyst - Manchester - £38K

Manchester Area, United Kingdom
Venchr
will be a key member of our client's Operations Team, you'll provide crucial first-class application support, directly contributing to maintaining uninterrupted service for their users. In this role, you'll be the main point of contact for their support operations, handling incoming requests and providing first … status of these issues with clients. Your responsibilities will also include working closely with the Product Team to log enhancement requests and with the customer success team to leverage upselling and cross-selling opportunities. Skills and Experience Required: Quick learner with a strong understanding of software solutions. Excellent problem … software issues. Strong communication skills, capable of empathetic and adaptive interactions. Experience in managing multiple tasks and prioritizing effectively. Committed to delivering high-quality customer service. Proficiency in standard IT hardware and Microsoft Excel. A positive attitude and a good sense of humour. Interested in this role? We'd more »
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Service Delivery Director

Manchester, England, United Kingdom
Hybrid / WFH Options
Mirai Talent
Service Delivery Director North West with - Hybrid Working and flexibility Company Overview: This dynamic and innovative organisation is disrupting the market with its bespoke, CPD-accredited interactive online training programmes. These offerings are tailored to meet specific and current industry needs, fully funded by the Apprenticeship Levy, and delivered … in collaboration with specialist partners. Role Overview: An exceptional Service Delivery Director is sought to lead and grow a team of 25-30 trainers and skills coaches, with plans to expand to 50 by the end of the year. Reporting directly to the CEO, this role offers significant progression … interactive online training programmes, ensuring high-quality and impactful learning experiences. Work closely with the CEO to bring new ideas and recommendations to enhance service delivery. Implement pragmatic and process-driven strategies to optimise team performance and efficiency. Ensure a supportive and enriching learning journey for all learners through more »
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Infrastructure Engineer

Alconbury, England, United Kingdom
MM Flowers
purpose built, state-of-the-art facility in Alconbury, Huntingdon. MM Flowers employs over 1000 people who are dedicated to delivering exceptional quality and service to our customers. MM Flowers’ values and behaviours form the basis of our culture and are a guide to the way we work as …/7 Helpline, 365 days a year for anyone who is working or has worked within the grocery trade, regardless of length of service providing emotional and practical support to help through a difficult time. We celebrate diversity by running a calendar of events throughout the year. We have more »
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Customer Care Manager

Edinburgh, Scotland, United Kingdom
MAPAL Group
MAPAL Group is looking for an Edinburgh based📍 Customer Care Manager. This role reports to Customer Care Team Lead. At MAPAL Group , you will find a fast-paced, agile, and multi-cultural work environment where we move quickly to meet the needs and surpass the expectations of the … world’s largest hospitality providers. Our passion for customer service will make us the clear new market leader in hospitality solutions for hotels, pubs, restaurants, and institutions. With the continued expansion of our business, we seek qualified candidates who share our vision, values, and commitments to superior customer service and market growth. The key to our success is the commitment to equal opportunities that we offer. A Customer Care Manager forms part of our Customer Care Team. A team of Customer Care Managers who operate on a ‘one to many’ business module, providing more »
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Senior Field Service Engineer

Stoke, England, United Kingdom
Global Technology Solutions Ltd
+ Parking cards and Fuel cards + Pension + on call payment Start date – ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Stoke. Senior Field Service Engineer will be required to fault find … and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served … Field Service Engineer”, a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve : • Capable more »
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Customer Service
10th Percentile
£22,614
25th Percentile
£25,468
Median
£32,000
75th Percentile
£47,500
90th Percentile
£63,750