Remote Customer Service Jobs in West Yorkshire

1 to 25 of 31 Customer Service Jobs in West Yorkshire with Remote Work Options

Software Support Analyst

Leeds, West Yorkshire, Yorkshire, United Kingdom
Hybrid / WFH Options
ARBOR EDUCATION PARTNERS LIMITED
Rapidly growing tech company An opportunity to make a real difference in the world of education! About the role We are looking for a customer service superstar who is passionate about giving the very best service and helping our users with first line enquiries. You will be … main point of contact for a variety of users within the school, resolving queries via telephone, email, and webchat in a timely manner. Our customer team are enthusiastic, friendly and dedicated experts, all working together to provide the best possible service to our schools! A day in the … life of a CSA at Arbor.. Providing excellent first line support to resolve customer queries via incoming calls, webchat and emails. Identifying any risk and relaying the information to relevant teams, working well internally. Ensuring queries/complaints are resolved for clients within service level agreements (SLAs). more »
Employment Type: Permanent, Work From Home
Salary: £22,000
Posted:

Technical Support Specialist

Leeds, West Yorkshire, Yorkshire, United Kingdom
Hybrid / WFH Options
ARBOR EDUCATION PARTNERS LIMITED
Rapidly growing tech company An opportunity to make a real difference in the world of education! About the role We are looking for a customer service superstar who is passionate about giving the very best service and helping our users with first line enquiries. You will be … main point of contact for a variety of users within the school, resolving queries via telephone, email, and webchat in a timely manner. Our customer team are enthusiastic, friendly and dedicated experts, all working together to provide the best possible service to our schools! A day in the … life of a CSA at Arbor.. Providing excellent first line support to resolve customer queries via incoming calls, webchat and emails. Identifying any risk and relaying the information to relevant teams, working well internally. Ensuring queries/complaints are resolved for clients within service level agreements (SLAs). more »
Employment Type: Permanent, Work From Home
Salary: £22,000
Posted:

Broker Business Development Manager - North

Leeds, England, United Kingdom
Hybrid / WFH Options
Allica Bank
NACFB) Awards, including Commercial Finance Lender of the Year.Role DescriptionTo support the execution of the Banks Introducer strategy and deliver a professional relationship management service to commercial finance brokers, prospective customers and existing customers providing an exemplary level of service and maximizing value.Principal AccountabilitiesBuilding and relationship managing a … with responsibility for day-to-day management of the relationships.Reviewing, encouraging, managing, and progressing applications from Introducers from initial enquiry through to completion.Owning the customer service to always ensure excellent service for Introducers, prospective customers, and customers.Work closely and collaboratively with all areas of the Bank to … ensure a seamless and professional service is always provided.Promoting the Banks culture and values.Supporting lending applications in line with Allica’s Credit Policy and Credit Appetite.Compliance with all mandatory policies.Being a positive contributor to Allica’s culture, and always promoting our values of Straightforward, Integrity, Collaborative and Delivery.Complying with more »
Posted:

Broker Business Development Manager - North

Leeds, England, United Kingdom
Hybrid / WFH Options
Allica Bank
Finance Lender of the Year. Role Desc r iption To support the execution of the Banks Introducer strategy and deliver a professional relationship management service to commercial finance brokers, prospective customers and existing customers providing an exemplary level of service and maximizing value. Principal Accountabilities Building and relationship … for day-to-day management of the relationships. Reviewing, encouraging, managing, and progressing applications from Introducers from initial enquiry through to completion. Owning the customer service to always ensure excellent service for Introducers, prospective customers, and customers. Work closely and collaboratively with all areas of the Bank … to ensure a seamless and professional service is always provided. Promoting the Banks culture and values. Supporting lending applications in line with Allica’s Credit Policy and Credit Appetite. Compliance with all mandatory policies. Being a positive contributor to Allica’s culture, and always promoting our values of Straightforward more »
Posted:

Business Development Executive

WF2, Durkar, City and Borough of Wakefield, West Yorkshire, United Kingdom
Hybrid / WFH Options
Pyramid8
telecoms and IT industry with over 20 years of delivering business solutions! Their honest, reliable, and transparent approach to telecoms, with unparalleled levels of customer service has ensured their business has a strong reputation in the sector. With a range of carefully selected partners, their customers get a … building confidence with the prospective client, you will meet your targets and generate appointments. Roles and Responsibilities · Booking appointments · Providing a high level of customer service · Working towards and exceeding daily, weekly and monthly targets · Following a mixture of warm and cold leads · Continually build a pipeline of more »
Employment Type: Permanent
Salary: £22000 - £28000/annum
Posted:

Security Field Service Engineer + AMAZING BENEFITS

Leeds, West Yorkshire, Yorkshire, United Kingdom
Hybrid / WFH Options
In Technology Group Limited
Title: Security Field Service Engineer Location: Leeds area Salary: £30,000 - 35,000 DOE + Van We are loooking for someone with CCTV, Access Control and Intruder Systems servicing and maintenance experience. Preferably with a history of working with a variery of vendors and brands. This role will also … of security and lone worker solutions. Trusted by leading brands and organizations, they combine the capability of a large organization with the agility and customer focus of an independent business. With IT expertise, technical accreditations, and highest-level security clearances, they provide bespoke security solutions across a wide range … of industry sectors. Role Description This is a full-time remote role for a Service Engineer. The Service Engineer will be responsible for troubleshooting, field service, communication, technical support, and maintenance & repair. The Service Engineer will work to solve technical issues and provide support to customers more »
Employment Type: Permanent, Work From Home
Salary: £30,000
Posted:

Service Desk Leader

Brighouse, West Yorkshire, Yorkshire, United Kingdom
Hybrid / WFH Options
Applause IT Limited
Service Desk Leader - Managed Services Provider - Windows Server, Microsoft 365, Azure, VMWare, Sophos West Yorkshire - Hybrid - £45,000 Applause IT are looking for a Service Desk Leader to join a service desk team for a managed services provider based in West Yorkshire. The organisation provides managed services … for 1st and 2nd line Engineers as well as responding to major incidents and complex 3rd line issues. You will also be providing excellent customer service to all clients, communicating with internal and external members to ensure tasks are completed on time. The Service Desk Leader will … include: Healthcare and Well-being Scheme Pension Scheme (additional employer contribution) Simply Health 25 days holiday plus bank holiday (this increases with length of service) Life Assurance Perkbox This is an excellent opportunity for an experienced Service Desk Leader who has experience with at a managed services provider. more »
Employment Type: Permanent, Work From Home
Salary: £35,000
Posted:

Underwriter, P&C

Leeds, England, United Kingdom
Hybrid / WFH Options
The Travelers Companies, Inc
Travelers, where we deliver a diverse range of industry-specific, combined property and casualty insurance solutions. Our commitment to excellence shines through our superior service and customer retention. Elevate your career as an Underwriter in Leeds or Manchester by becoming a key player in our Existing Business team … making sound underwriting decisions; supporting Branch in consistently achieving financial plan (premium, loss ratio, retention, commissions, pricing, new business, and expense management) through superior service, business retention and responsiveness to new business submissions; interacting and collaborating with the team, Regional Underwriting Offices, Market Segment Colleagues and other critical internal …/external business associates; delivering a service delivery to brokers and clients in accordance with Travelers standards. Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full time employees working three days a more »
Posted:

Managing Senior Underwriter, BI

Leeds, England, United Kingdom
Hybrid / WFH Options
The Travelers Companies, Inc
making sound underwriting decisions; supporting Branch in consistently achieving financial plan (premium, loss ratio, retention, commissions, pricing, new business, and expense management) through superior service, business retention and responsiveness to new business submissions; interacting and collaborating with the team, Regional Underwriting Offices, Market Segment Colleagues and other critical internal …/external business associates; delivering a service delivery to brokers and clients in accordance with Travelers standards; working with Regional manager in providing leadership and coaching to more inexperienced individuals within the team to help foster a successful and driven team ethos. Travelers Europe currently offers flexibility to employees …/client relationships through a high level of visibility and using a disciplined sales management approach (e.g. planning and follow-up for broker and customer visits/meetings) in support of business objectives. Working with Distribution, effectively assist in the development, documentation and execution of sales plans with emphasis more »
Posted:

Lead IT Engineer

Leeds, West Yorkshire, United Kingdom
Hybrid / WFH Options
Hays Technology
a Lead IT Engineer to join a large, growing public sector organisation based in the Yorkshire area. You will be part of the IT Service Support team and will be reporting into the IT Service Support Manager. You will be required to visit various sites across Yorkshire offering … environment, whilst taking ownership of complex technical tasks, supporting infrastructure improvement projects, and optimising the investment in IT systems. You will be delivering outstanding customer service and support, as well as taking a proactive approach to work, demonstrating meticulous attention to detail. You will also be providing support … negotiable on experience and offers an excellent work-life balance including: hybrid working, generous annual leave (27 days rising to 32 after 1 years' service, training, and development opportunities. What you need to do now If you're interested in this role, click 'apply now' to forward an up more »
Employment Type: Permanent
Salary: £31000 - £34000/annum £31,000 to £34,000
Posted:

Lead IT/Field Engineer

Leeds, West Yorkshire, United Kingdom
Hybrid / WFH Options
Hays Technology
a Lead IT Engineer to join a large, growing public sector organisation based in the Yorkshire area. You will be part of the IT Service Support team and will be reporting into the IT Service Support Manager. You will be required to visit various sites across Yorkshire offering … environment, whilst taking ownership of complex technical tasks, supporting infrastructure improvement projects, and optimising the investment in IT systems. You will be delivering outstanding customer service and support, as well as taking a proactive approach to work, demonstrating meticulous attention to detail. You will also be providing support … negotiable on experience and offers an excellent work-life balance including: hybrid working, generous annual leave (27 days rising to 32 after 1 years' service, training, and development opportunities. What you need to do now If you're interested in this role, click 'apply now' to forward an up more »
Employment Type: Permanent
Salary: £31000 - £33500/annum £31,000 to £33,500
Posted:

Renewal Technology Underwriter

Leeds, England, United Kingdom
Hybrid / WFH Options
The Travelers Companies, Inc
underwriting decisions and be supporting Branch in consistently achieving financial plan (premium, loss ratio, retention, commissions, pricing, new business, and expense management) through superior service, business retention and responsiveness to new business submissions; interacting and collaborating with the team, Technology Underwriting Managers, Market Segment Colleagues and other critical internal …/external business associates; delivering a service delivery to brokers and clients in accordance with Travelers standards. This role is eligible for a £1500 new joiner referral bonus. If you are successfully referred by an employee at Travelers Europe, both you and the person who referred you could be …/client relationships through a high level of visibility and using a disciplined sales management approach (e.g. planning and follow-up for broker and customer visits/meetings) in support of business objectives. Working with Distribution, effectively assist in the development, documentation and execution of sales plans with emphasis more »
Posted:

3rd Line IT Support Engineer

Brighouse, West Yorkshire, Yorkshire, United Kingdom
Hybrid / WFH Options
ErecruitSmart
Team Leader, you will troubleshoot and resolve complicated technical issues that have been escalated to from 1st and 2nd Line Engineers, while providing excellent customer service to clients throughout. Key Tasks and Responsibilities Responsible for troubleshooting any technical issues that have been escalated through the helpdesk Act as … per day between 8am – 5.30pm 24/7 on call, 1 in 4 with additional renumeration 25 days holiday plus bank holidays – increasing with service Life Assurance Pension Simply Health Perkbox About you To be successful for the role of 3rd Line IT Support Engineer/Team Leader you more »
Employment Type: Permanent, Work From Home
Salary: £40,000
Posted:

IT Team Leader

Brighouse, West Yorkshire, United Kingdom
Hybrid / WFH Options
Applause IT Recruitment Ltd
Windows Server, Microsoft 365, Azure, VMWare, Sophos West Yorkshire - Hybrid - £45,000 Applause IT are looking for a IT Team Leader to join a service desk team for a managed services provider based in West Yorkshire. The organisation provides managed services to industry sectors such as law firms, estate … for 1st and 2nd line Engineers as well as responding to major incidents and complex 3rd line issues. You will also be providing excellent customer service to all clients, communicating with internal and external members to ensure tasks are completed on time. The IT Team Leader will have … include: Healthcare and Well-being Scheme Pension Scheme (additional employer contribution) Simply Health 25 days holiday plus bank holiday (this increases with length of service) Life Assurance Perkbox This is an excellent opportunity for an experienced IT Team Leader who has experience with at a managed services provider. While more »
Employment Type: Permanent
Salary: £35000 - £45000/annum
Posted:

Junior Technical Sales Manager

Wakefield, England, United Kingdom
Hybrid / WFH Options
Nicholas Associates
Bonus · Contribution Pension Scheme 5% contribution · Cycle to Work Scheme . Hybrid working options Duties: Maximise profit through the effective sales proposition by driving customer satisfaction Build and maintain relationships to ensure that all technically and commercial solutions are achieved. Work with the customer and the business to … to provide and offer guidance to customers and clients. Gather and maintain a level of knowledge of general engineering, automation solutions, of projects and customer satisfaction Ensure financial controls are established in line with the budget. Maintain accurate records of all target accounts, opportunities, quotes, project etc. To keep … developments identifying any future opportunities or threats. Undertake additional responsibilities and tasks as required. To establish, grow and market the sales proposition, ensuring that customer expectations are met. Requirements Cooperate with both internal and external stakeholders. Have strong organisational skills, time management and presentation skills. Strong commercial awareness with more »
Posted:

Training Compliance Coordinator

Bradford, West Yorkshire, Yorkshire, United Kingdom
Hybrid / WFH Options
Driver Hire
Coordinator to join our Driver Risk Management (DRM) team for a 12-month contract. Help us maintain our commitment to excellence in training and customer service. Role Overview: As a new Training Compliance Coordinator, you will work closely with the Driver Hire Approved Trainers and sub-contractors to ensure … seamless organization of training courses and complete customer satisfaction. This role is perfect for those who thrive in a fast-paced, ever-changing environment. Some of the tasks in the Training Compliance Coordinator role will be: Managing inbound email requests for course bookings Effective daily management of course processing … Updating and maintaining accurate training matrix Organising courses venues and training dates Serving as the go-to person for customer queries Providing administrative support for the DRM team What do you need to be successful? To thrive in the Training Compliance Coordinator role, youll need: Ability to quickly build more »
Employment Type: Contract, Work From Home
Rate: £24,000
Posted:

Motor Claims Handler - CH2

Leeds, England, United Kingdom
Hybrid / WFH Options
Keoghs
high-value and complex matters with confidence. Strategic Litigation : Identify cases ripe for early litigation—those with high prospects of success and low risk. Service Excellence : We’re all about consistently high levels of service. You’ll be a key player in delivering just that. Collaboration : Work closely with … colleagues to ensure seamless service delivery. Data Accuracy : Your meticulous data input will keep things running smoothly. Client Interaction : Engage and communicate with our valued clients. Mentoring and Expertise : Be the go-to technical reference point for your team members. Working Hours: 35 hours per week Monday to Friday … quantum assessment to liability investigation and settlement negotiation, you’ve seen it all. Tech Savvy : Microsoft Word, Excel, and email are your trusty companions. Customer Service : You know how to make clients feel heard. Attention to Detail : Nothing escapes your eagle eyes. Negotiation and Communication : You’re a more »
Posted:

Appian Consultant

Leeds, England, United Kingdom
Hybrid / WFH Options
CDS UK
forces. Building a new digital platform for the regulator Social Work England. Providing behavioural analysis and insight to drive EE's evolving digital and customer service offering and delivering marketing and operational print management services to the Ministry of Defence Our clients include National Rail Enquiries, the Cabinet … into the Data Services Director and have responsibility for ensuring that our Appian solutions are delivered to the highest quality with value to our customer, future proofing, and scalability at the forefront of your thinking. Associate Consultants are individuals that have begun their Appian journey and will be positively … on new features or products by Appian. The Senior Consultant knows why it is the best way to do something. These are technical and customer facing role, at all times focusing on the creation and measurement of value to our customers, whether external or internal. Responsibilities We're looking more »
Posted:

UK Corporate Tax & Reporting Senior Manager

Bradford, England, United Kingdom
Hybrid / WFH Options
Liberty Global
reporting activities performed within Liberty Shared Services (LSS) on behalf of its customers. This will include agreeing delivery requirements with customers and delivering a service in line with those expectations with a focus on driving a culture of continuous process improvement and efficiency enabled by technology. The LSS Tax … Preparation and review of international quarterly and year-end tax provision calculations (IFRS and US GAAP). * Act as point of contact for all customer service delivery issues. * Seek and implement continuous technological improvements to deliver efficiencies through technology, automation and artificial intelligence solutions. * Train, support and manage … junior members of the tax team. * Work with customer’s tax and accounting teams to understand enterprise operational requirements for tax processes, and understanding technology environment and interfaces in order to develop the most efficient organisational structure and limit possible exposures and/or errors. * Ensure the team work more »
Posted:

Senior Chartered Building Surveyor (Insurance)

Leeds, West Yorkshire, Yorkshire, United Kingdom
Hybrid / WFH Options
Lawes Recruitment (UK) Limited
ideally Chartered MRICS/FRICS and will have experience in dealing with projects over £100k in value. Someone who values building relationships, delivering outstanding customer service and ensuring the highest technical quality would suit this role. Wed also like you to have/be: Team focused working with … on time and on budget, to the highest standard Reactive anticipating and effectively resolving issues that arise, responding to daily workloads as dictated by customer requirements and client SLAs Communication skills confident in managing multiple stakeholders, with excellent verbal and written communication skills Excellent technical knowledge of both domestic more »
Employment Type: Permanent, Work From Home
Salary: £90,000
Posted:

Insurance Account Handler - SME

Leeds, West Yorkshire, Yorkshire, United Kingdom
Hybrid / WFH Options
JMG Group
in November 2020. JMG Groupplace over £200m of Gross Written Premium into the market and our teams are very well respected in the industry. Customer excellence and doing the right thing is the backbone to our business ethos, which means that our talented people, high-tech systems, and robust … developing the profitability of the business whilst ensuring full FCA compliance in all aspects of SME insurance. Our Account Handlers ensure a high-quality service is provided to all clients in accordance with their specific needs and requirements. Key areas of responsibility include Ensuring accuracy, efficiency and professionalism when … business activity fully complies with FCA regulation and company procedures as detailed in the Conduct Polices and Guides to Best Practice Always promoting exceptional customer care standards Developing and maintaining a professional working relationship with all clients and providing expert product advice and guidance Actively securing renewal business by more »
Employment Type: Permanent, Work From Home
Posted:

MRI Clinical Application Specialist

Leeds, England, United Kingdom
Hybrid / WFH Options
TRS Consulting (UK) Ltd
the latest healthcare information systems, X-ray, Ultrasound, MRI and CT imaging solutions. As a truly global manufacturing organisation, product innovation, excellent levels of customer service and good people are fundamental to their future success.The Role – MRI Clinical Application SpecialistFollowing expansion, they seek to recruit a customer … in sales meetings and report back any information regarding competitor activities. This role is home based, and will involve extensive travel to hospitals and customer sites throughout the United Kingdom.Your Background - MRI Clinical Application SpecialistTo be considered for this excellent opportunity, you will ideally be an experienced Cardiac MRI more »
Posted:

Lead Digital Analyst

Bradford, West Yorkshire, Yorkshire, United Kingdom
Hybrid / WFH Options
Yorkshire Water
plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Colleagues also have access to a retail savings scheme, online GP service, cycle to work scheme, gym membership discounts and many more! Location: Bradford/Hybrid - remote home working is available within this post with occasional … more flexible working arrangements including a 4-day, 30 hour week. We have an exciting opportunity for a Lead Digital Analyst to join the Customer Experience team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this … to focus on our capabilities, increase our delivery. We are investing in our digital experience and this role is critical to help inform our Customer strategy. Where you fit in - We are now looking for a Lead Digital Analyst?to join us on this journey, you will deliver valuable more »
Employment Type: Permanent, Work From Home
Posted:

Programme Reporting Analyst

Bradford, West Yorkshire, Yorkshire, United Kingdom
Hybrid / WFH Options
Yorkshire Water
to join the new Storm Flow Alliance Delivery team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you? What we do: Everyone has an idea of what a water company does. Here in Yorkshire, we … site, our office is open Monday-Friday during working hours. If youre an experienced Programme Reporting Analyst and want to help us deliver exceptional service for our customers whilst protecting the environment, then apply today to find out what a career with Yorkshire Water can offer for you. We more »
Employment Type: Permanent, Work From Home
Posted:

Cloud Infrastructure Manager

Bradford, West Yorkshire, Yorkshire, United Kingdom
Hybrid / WFH Options
Yorkshire Water
plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Colleagues also have access to a retail savings scheme, online GP service, cycle to work scheme, gym membership discounts and many more! Location: Bradford/Hybrid Working (average of 2-3 office days a week Bradford … Infrastructure Manager?to join the IT Tech Change team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you? What we do: Everyone has an idea of what a water company does. Here in Yorkshire, we … site, our office is open Monday-Friday during working hours. If youre an experienced Cloud Infrastructure professional and want to help us deliver exceptional service for our customers whilst protecting the environment, then apply today to find out what a career with Yorkshire Water can offer for you. We more »
Employment Type: Permanent, Work From Home
Posted:
Customer Service
West Yorkshire
10th Percentile
£23,475
25th Percentile
£26,250
Median
£31,500
75th Percentile
£57,075
90th Percentile
£72,433