5 Permanent Customer Service Jobs in York with Remote Work Options

Basis. What you'll need to succeed Candidates wishing to apply must be able to demonstrate proven experience in the following key areas: Exceptional Customer Service Technical experience on a busy Service Desk (minimum 2 years) Working in large scale, multi-site environments Experience working to and more »

the first point of contact for clients, diligently working to achieve comprehensive and prompt resolutions. As such, proficiency in troubleshooting, analytical capabilities, and exceptional customer service are imperative. This position entails direct interaction with customers via phone and email, necessitating a high level of comfort and confidence in … a customer-facing capacity. RESPONSIBILITIES Handles support calls and tickets and queue management Takes ownership of customer issues reported and resolving problems Researches, diagnoses, troubleshoots, and identifies solutions to resolve software and hardware issues Escalates unresolved issues to appropriate internal teams Prioritises and manages several tasks at one … or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where more »

technical team, driving the delivery of top-notch IT services and infrastructure. Efficiency: Ensure IT services are efficient, reliable, accessible, secure, and cost-effective. Customer Focus: Measure and deliver exceptional customer service while championing continuous process improvement. Risk Management: Develop and manage IT business continuity, risk management more »

communication & presentation skills Ability to manage technical and commercial aspects of projects Good technical & engineering acumen Willingness to learn new skills and applications Excellent customer service & interaction skills High level of computer literacy and knowledge of standard MS office software packages Ability to work autonomously AutoCAD skills would more »

Package My client is a rapidly expanding e-commerce retail business, with an impressive portfolio of brands that pride themselves on providing the best service to their customers, and an exclusive product range. Following a period of significant success and investment there is now an opportunity for an experienced … Conversion Rate Optimisation (CRO) specialist to join their team and essentially own the online customer journey and personalisation programme. This is a critical hire for the client, I’m looking for someone with experience across conversion (CRO), A/B testing, and data (strong testing and data led mind … Personalisation. The purpose of this role is to analyse and optimise online performance and improve site conversion by suggesting appropriate change and improvements to customer experience and in return driving profitable sales. A role supported by the wider digital team including an in house Dev Team (Web Deb of more »