5 of 5 Customer Support Technician Jobs

We are looking for a proactive and technically skilled Customer Support Technician to join a growing team and provide first-class support to clients across a diverse product range. You will be the first point of contact, helping resolve technical issues, offering product guidance, and ensuring … customers receive exceptional service. What You will Do: Provide technical support via phone, email, or in person Troubleshoot software, hardware, and application issues Escalate complex problems to relevant technical teams Document support cases and maintain accurate records Assist with product testing, sign-off, and releases Share insights with … internal teams to improve user experience Create sales quotations and provide pre-sales technical support Key Skills: Experience in technical customer support (ideally in a tech environment) Excellent communication skills and a polite phone manner Logical, methodical troubleshooting approach A strong customer-first attitude and team More ❯

Job Position : Customer Support Technician Job Location: Bridgend Working Hours: Monday to Sunday – 08:00 to 18:00 (5 days per week, 8 hours per day during this times) Salary: £26k - £28k per annum, with potential £3k per annum performance related bonus About Flotek: Flotek Group are … a fast growing Tech Company providing IT and Comms technology to small & medium businesses. We have regional sales and support locations across the UK. Our ambitious growth is focused around our crucial values and fundamental rules, with every product and service delivered with expertise, passion and heart. About the … Role: We are looking for an enthusiastic customer service-focused individual with previous experience of working within the ICT sector, preferably in an IT and/or Telecoms Helpdesk role. You will be responsible for taking inbound calls from customers who require technical assistance and immediately triage their calls More ❯

Job Position : Customer Support Technician Job Location: Bridgend Working Hours: Monday to Sunday – 08:00 to 18:00 (5 days per week, 8 hours per day during this times) Salary: £26k - £28k per annum, with potential £3k per annum performance related bonus About Flotek: Flotek Group are … a fast growing Tech Company providing IT and Comms technology to small & medium businesses. We have regional sales and support locations across the UK. Our ambitious growth is focused around our crucial values and fundamental rules, with every product and service delivered with expertise, passion and heart. About the … Role: We are looking for an enthusiastic customer service-focused individual with previous experience of working within the ICT sector, preferably in an IT and/or Telecoms Helpdesk role. You will be responsible for taking inbound calls from customers who require technical assistance and immediately triage their calls More ❯

and has a curious mind for how tech works, especially phones and the internet? Gamma Business is on the lookout for two apprentice Technical Support Technicians to become the go-to expert for solving tech issues for their business partners, building up valuable tech skills along the way. Role … Your role will be to handle Gamma’s phone and internet products, and to provide support when Gamma’s business partners have queries or technical issues with them. This could be anything from phone line faults to helping set up the technology. You will communicate with partners through different … partners. Meet Gamma’s standards of quality work and service. Take ownership of your tasks and manage your workload while focusing on providing excellent support services. Work closely with your team members, team leaders, and more experienced colleagues to learn and get things done together. Training At the end More ❯

growth, diversity, and inclusion, and our motto, "We are One", reflects our unity and purpose. Description: Aleut Federal is looking for a Command Presentations Customer Support Video Teleconferencing (VTC) Technician who will operate VTC sessions for high-level Customers, perform trouble-shooting and minor repairs on VTC … systems, and maintain, modify, and enhance customer VTC network capabilities and services. Responsibilities: Coordinate with Customer on all command presentations, to include scheduling coordination Provide day-to-day setups of videoconferences and bridge operation Setup conference rooms and configure system prior to VTC start time, conduct pre-conference … checks Operate VTC equipment including powering up teleconferencing equipment, checking equipment for proper operation, setting audio levels, and positioning camera functions Actively and consistently support all efforts to quickly mitigate issues and restore the Customer's services Correct network and equipment degradations. If necessary, reconnect dropped participants Maintain More ❯