Global Customer Insights Lead
- Hiring Organisation
- Airwallex
- Location
- London, UK
strengthen proof points, and identify growth opportunitiesBuild dashboards and reporting systems in close partnership with Data and Analytics teams, leveraging tools such as Looker, Databricks, SQL, and AI-enabled analysis workflowsHire, develop, and lead a high-performing distributed team of researchers, analysts, and competitive intelligence specialists across time zonesSet … with the ability to synthesize complex, multi-source signals into clear, concise, and decision-ready recommendationsProficiency with data and analytics tools, including SQL, Looker, Databricks, survey platforms, and customer feedback systemsPractical fluency with AI tools and methodologies, including leveraging AI to enhance research synthesis, sentiment mining, competitive monitoring, knowledge management ...