1 to 25 of 68 Desktop Support Jobs in the UK

James Adams is seeking a highly motivated and customer-focused Desktop Support Technician to join my clients growing IT team. You will be responsible for providing Desktop support to our internal users, resolving technical issues, and ensuring a smooth user experience. This is a permanent position … working onsite in Nottingham. Responsibilities: Provide excellent technical support to internal users, both remotely and on-site. Troubleshoot and resolve a wide range of hardware and software issues related to desktops, laptops, and peripherals. Configure and maintain user accounts, laptops (including set-up, deployment, and decommissioning), and mobile devices. … and develop your technical knowledge to stay up-to-date with the latest technologies. Skills and Experience: 1-2 years of experience in a desktop support or similar technical role. Familiarity with Microsoft Windows operating systems. Experience with Active Directory and Group Policy would be a plus. Experience more »

This is an excellent opportunity for an Deskside Support Engineer(VIP Support) to be part of leading-edge technology projects. Cognizant’s Cloud, Infrastructure & Security Services Practice provides end-to-end solutions covering architecture, design, implementation, management, and on-going support across the entire enterprise technology infrastructure. … optimizing infrastructure performance and cost. Key Responsibilities: To serve as the first point of contact for customers seeking technical assistance in person at walkup support locations, over the phone, remote connection software, chat, and email Provide a high level of customer service to users seeking problem resolution Perform remote … on the issue and details provided by customers. Walk the customer through the problem-solving process. Direct unresolved issues to the next level of support personnel Provide accurate information on IT products or services. Record events and problems and their resolution in internal ticketing systems, Follow-up and update more »

Desktop Support Engineer - South East London/Kent - £28,000 - £36,000 + Excellent Benefits Overview: *This position requires you to have a full UK driving licences and access to a vehicle* An excellent opportunity has arisen with an award winning managed service provider for a Desktop Support Engineer to administer and support the customer's infrastructure, delivering 2nd line support. You will ensure the progression and swift resolution of calls logged with the Service Desk whilst managing client expectations in line with Service Level Agreements. Role & Responsibilities: Handle escalated calls from 1st line … to date Attend client sites for issue resolution and pro-active maintenance Essential Skills & Experience: Minimum 3+ years experience on a helpdesk or technical support role Excellent knowledge of Microsoft Windows Server 2008/2012/2016/2019 including NLB and clustering Experience managing Azure, primarily Virtual Machine more »

My client a leading IT Solutions provider are seeking to recruit an Desktop Support Engineer to join an ever growing Customer Support Function. This client has more than 10000 employees world wide and an unlimited amount of large Enterprise Customers to support. You will bring the below … to Microsoft product improvements. Fluency in English, with the ability to communicate effectively. Strong communication and interpersonal skills. 3+ years of experience in technical support or related field Excellent problem-solving and troubleshooting skills. Strong knowledge of Office 365 technology. Strong knowledge of Office Setup & Deployment process. Strong knowledge more »

Cognizant is seeking Deskside Support Engineers for our Infrastructure Services Practice. Cognizant Infrastructure Services – Provides IT infrastructure & Cloud services for clients across industry verticals, including both Consulting/Professional and Managed Services, across Enterprise Computing, Cloud, Data Centres, DevOps, End User Computing, Service Desk, Network Services and Environment Management … Services. Job roles and responsibilities Configure, troubleshoot, isolate, repair, and resolve all customer desktop issues including desktop/laptop hardware and software, mobile devices, printer/scanners/copiers, audio visual equipment, hardware peripherals and other desktop related equipment Troubleshoot and repair desktop computers tenure they … application issues Resolve users’ IT issues related to Desktops, Laptops, Windows/MAC operating systems, Printer setup, Resolve printer issues Work independently troubleshoot all support requests and follow escalation policies Responsible for computer hardware builds and maintaining inventory for computers ready deploy Provide support tall business users Establish more »

As a Deskside Support Engineer, you will serve as the first point of contact for customers seeking technical assistance in person, over the phone, remote connection software, chat, and email. Key Responsibilities : Serve as the first point of contact for customers seeking technical assistance in person at walkup support locations, over the phone, remote connection software, chat, and email Provide a high level of customer service to users seeking problem resolution Support VIP users/senior stakeholders providing white glove service Perform remote troubleshooting through diagnostic techniques and pertinent questions Determine the best solution based on the … issue and details provided by customers. Walk the customer through the problem-solving process Direct unresolved issues to the next level of support personnel. Provide accurate information on IT products or services Record events and problems and their resolution in internal ticketing systems, Follow-up and update customer status more »

you’ve used something before that makes an improvement, your team will want to hear it. You’ll be coming into the end user support team, helping a range of people at the firm, and solving all kinds of their issues. You’ll be responding to various kinds of … tickets, and you’ll be encouraged to fulfil every ticket – with support from the team for anything you can’t solve right now. Whether you’re onboarding new users, or solving a complex network performance issue, automation needs to be at the heart of everything you do. This is … efficient technical environment and they’re keen to keep it that way. You’re going to need to have experience in a similar IT Support role in a Microsoft environment. You’ll of course need to have strong PowerShell or Python to automate – you’ll need to show where more »

IT Support | Technical Support | 2nd Line | Desktop The role will be onsite in Kidlington. As the IT Support Analyst, you will be required to undertake technical activities concerning the installation and support of computer and related equipment, ensuring the smooth running of the company's … business with the minimum of disruption. You will be providing 1st and 2nd line support with the opportunity to work in 3rd line once trained and developed. Main responsibilities Face to face, telephone and email support Purchase, Configure, install and maintain desktop and laptop PCs Support … the resolution of issues, problems, service requests and changes. Maintain an inventory/database of IT hardware and software Liaise with third party IT support Companies and vendors Support of key functional areas across Microsoft Office 365 cloud applications and services, client platform technologies, enterprise device management and more »

Desktop Support Engineer – London – Permanent My customer is looking for a dedicated Desktop Support Engineer to help with a mix of project work and BAU support. Working as a Desktop Support Engineer you'll be working within a technical Support team, where your … related queries. The role includes Laptop builds, SCCM, M365, and mobile/tablet queries & set up The primary day-to-day responsibilities for the Desktop Support Engineer will include: Previous experience in a Desktop Support Engineer role focused on Microsoft Stack. Windows 10 – Administration and Support Office 365 – Administration and Support Laptop builds (PXE Boot install, SCCM) Active Directory experience Asset Management Support of Mobile/iPad devices Previous experience working with ticketing systems. This role requires 5 days a week on-site in Central London. To discuss this Desktop Support more »

We have a new opportunity for an experienced Desktop/IT Support Engineer to join a large & successful engineering company to provide user support to around 3000 users based in the UK. Working within an established team of 8 support engineers, your role will be broad … commands/SCCM/Troubleshooting Skill You will also possess excellent customer relationship, communications and interpersonal skills with prior experience in a similar IT desktop or service role. Working hours; 37.5 per week between the hours of 8am and 6pm depending on your preference. Spectrum IT Recruitment (South) Limited more »

Deskside Support Engineer This is an exceptional opportunity to work for one of the largest and most well-known IT brands in the world, you will work fully on site in Ipswich. Job Summary: As the Deskside Support Engineer you will provide on site hardware and software VIP … support, this will include laptops, desktops and printers. Other responsibilities include patching, manual handling, building and deploying PCs. Essential Skills Microsoft Active Directory experience Experience with Microsoft 365 including Intune IT breakfix experience VIP Support experience Desirable Windows certification Hours 37.5-hours per week, Monday - Friday … Critical illness Healthcare Travel Insurance Discounts Dental Holidays - 23 days with option to buy/sell Childcare vouchers Health cash plan If this Deskside Support Engineer job is of interest please apply now more »

Deskside Support Engineer This is an exceptional opportunity to work for one of the largest and most well-known IT brands in the world, you will work fully on site in Ipswich. Job Summary: As the Deskside Support Engineer you will provide on site hardware and software VIP … support, this will include laptops, desktops and printers. Other responsibilities include patching, manual handling, building and deploying PCs. Essential Skills Microsoft Active Directory experience Experience with Microsoft 365 including Intune IT breakfix experience VIP Support experience Desirable Windows certification Hours 37.5-hours per week, Monday - Friday … Critical illness Healthcare Travel Insurance Discounts Dental Holidays - 23 days with option to buy/sell Childcare vouchers Health cash plan If this Deskside Support Engineer job is of interest please apply now more »

2nd Line Desktop Support London (5 days a week) Upto £40,000 At Peregrine, were always seeking Specialist Talent that have the ideal mix of skills, experience, and attitude, to place with our vast array of clients. From Business Analysts in large government organisations to Software Developers in more »

As a Desktop Support Engineer you will be primarily based on our client's site in Broadoak, Portsmouth with the requirement to travel to Cowes, Filton, and another Portsmouth site when required. This is a permanent full-time position working 37.5-hours per week, Monday - Friday between the … nature of our client's work the successful candidate will need to either hold or be able to obtain SC Security Clearance. As a Desktop Support Engineer you will: Primarily carry out Security Audits of all devices holding data in a lab environment (training will be given on … Clearance at SC level Full, clean UK driving license Proven trouble shooting skills Previous experience in a similar role with ITIL environment PC/desktop support knowledge including Microsoft Windows NT/98/XP onwards Experience with mobile connectivity (e.g. Android/iphone) Knowledge of SCCM Good more »

Role-Desktop Support Engineer Job location- London, UK Job type- Fulltime Salary- Competitive Job Description: Desktop Support Engineer Position Overview: We are seeking a highly skilled and detail-oriented end user computing Engineer to join our team existing DSS team. In this role, you will be … of a DSS team responsible for supporting business users for IT related issues, New Joiner onboarding, Meeting room supports, reimaging machines, application installation, printer support and Win 10/11 operating systems across our organization. You will have strong knowledge in Windows operating systems, Mac OS, system configuration, and …/Offboarding: Onboard new users and set up new laptop. First time user setup, MFA and updating CMDB with the asset details. Troubleshooting and Support: Provide advanced-level support to resolve Office or Operating systems related issues, including troubleshooting OS installation, application compatibility, driver conflicts. Documentation: Create and more »

Security Clearance Supporting one of our clients based from the site in Edinburgh, day-to-day activities will include resolving a wide variety of desktop software and hardware incidents and service requests, while minimising disruption and providing first-class customer Service. The site benefits from easy access to travel … technical standards, service delivery processes and ensuring service delivery is both cost effective and efficient * Responsible for Incident ticket handling, escalation and problem diagnosis * Desktop/Laptop/VDI - build, configuration and deployment to end users * Assist with software installation/deployment * Assist with Smarthphone deployments Secondary role requirements … Assisting the 3rd Line support teams with laptop, desktop and VDI terminals support tickets * Hardware installation/upgrade/break fix for desktop, laptop, and server * Smarthpone support * Assisting with customer projects * Create and update procedural documentation * Basic telephony support and cable patching * Provide more »

Are you an experienced Senior Desktop Support professional looking for an exciting opportunity in London? Our client, a global investment management firm, is seeking a dynamic individual to join their team on a 6-month contract. With a commitment to delivering exceptional client service and fostering a healthy … our client takes an active and engaged investment approach. As part of their team, you will have the chance to contribute to their global support network and play a lead role in handling escalations and VIP queries. Responsibilities: Be part of a premier support function, providing excellent client … changes in the Workplace Technologies environment. Key Tasks: Ensure information risk is managed effectively, escalating observed situations as necessary. Collaborate closely with the Production Support Manager to deliver Workplace Support Services. Provide task management for the team, ensuring appropriate resourcing to meet objectives. Conduct regular systems health checks more »

Support Engineer: Desktop, Mobile, Windows, installation, configuration Our Global Enterprise client is hiring a Support Engineer based in Edinburgh. Start Date: July 2024 Duration: 60 Days (Initially) Rate: £125 Per Day (Please Note, Employer NI is paid for by the client) IR35 Status: Inside Location: Edinburgh NOTE … Active SC Clearance is highly desirable Responsibilities & Skills: Provide desktop support to users on site. Provide remote support to client user's based in other locations which are in London, Leeds & Home locations. On site - Supporting mainly HP kit, peripherals such as docking stations, keyboard & mice, and … and Office 2016, Samsung Phones. Software Installation and configuration including application support. Cabling and patching knowledge and understanding. Good knowledge of Iphone & Samsung phone support Knowledge of Video Conferencing and Telephony Support preferred but not essential. High level of administration, call management and accountability. Site is a one more »

body within Edinburgh. In this role, you will be the central point of contact for on-site support. You will also be providing remote support to users based in other locations. You will be supporting Windows 10/11 environments, MS Outlook and Office 2016. Performing software installations and … weeks, the role is expected to begin in July.* What you'll need to succeed For this role, you must have experience providing desktop support to users on site. Experience in the following technologies would be beneficial. Maintaining HP Kit Supporting Windows 10/11 environments MS Outlook … and Office 2016 Cabling and patching knowledge Knowledge of Iphone or Samsung support Knowledge of video conferencing or Telephony Support What you'll get in return This is a great opportunity to start a long-term contract and to gain SC clearance, a rare opportunity in contracting. What more »

Desktop & Server Support Analyst Contract - 12 Months Location - Immingham, South Humberside Outrside IR35 Technical skills should include some of the following: Excellent working knowledge of legacy Desktop and Server OS pre-Server 2016/Windows 10. Good knowledge of Citrix environments and some experience working with Citrix. more »

Desktop Support - Investment Banking London - 5 days in office Contract £27 per hour (£200 per day) You'll be working in the heart of London's Trading area with an Investment Bank. As a desktop support engineer/analyst you'll be providing 1st and 2nd … line support to IT problems. Working directly with end users and gaining lots of experience and training. The role is a mixture of 1st and 2nd line support alongside building out new equipment and a small amount of project work. Skills required. 1+ years IT support covering … 1st and 2nd line support. Positive, friendly attitude to working with new people Experience of using a support ticketing system alongside floor walking support PC and Laptop configuration and build skills. Quick learner Willing to work shift rota that cover 7am-3pm, 8am-4pm, 9am-5pm,10am-6pm more »

Job summary An exciting opportunity has become available to join a dynamic team responsible for the provision of desktop services in a large scale complex enterprise environment. We are looking for a full time desktop support team leader who will be responsible for the day to day … operation and line management of a team of Desktop Support Engineers for DDaT Information & Communication Technology, which comprises of a number of services that support or deliver Information & Communication Technology across BCUHB. Main duties of the job Extensive knowledge and experience troubleshooting complex technical issues and experience … e.g., work schedules for Improvement projects, and resource plans for Projects etc. Working closely with other ICT teams and stakeholders in the delivery of desktop services and Projects Committed to a culture of continuous improvement, development, and learning, underpinned by open communication and leadership based on promoting team working. more »

IT Support Tech Bar/Walk Up Service/IT Bar The ideal candidate will be responsible for configuring and troubleshooting our product to resolve our customers' technical issues. You will support the customer by acting as the point of contact on the tech bar support team. … Responsibilities Provide quick-fix support by working on a tech bar/genius bar to troubleshoot issues with traders. Manage and address electronic tickets efficiently Communicate effectively with traders, senior stakeholders and vendors Troubleshoot and configure software and hardware Qualifications 2+ years' of technical support experience Must have … IT Support experience working on a tech bar where you are approached with technical issues that need troubleshooting. Strong background within financial services archie.odonovan@harringtonstarr.com more »

At Matrix-Global , we’re committed to providing exceptional IT support to optimize operational efficiency. As an IT Support Specialist , you’ll play a critical role in maintaining our technology infrastructure, assisting end-users, and ensuring seamless operations across our organization. Position Details Job Title : IT Support … replacements for existing employees. Manage PC hardware, performance, and driver issues reported by end-users. Perform PC recovery for departing employees. Software and Application Support : Package, distribute, and patch PC applications. Configure and manage PC software installations and updates. Maintain a known defect list for end-user computing (EUC … . Manage all software applications, including installations, changes, access, resets, and issue resolution. Network Integration and Security : Support PC integration with office Wi-Fi, home Wi-Fi, and VPN software. Ensure compliance with security requirements, policies, and standards. Coordinate and provide remote support for devices used in retail more »

Printer Installation - Field Installation Engineer - 1st Line Support Location - London Overview We are seeking a skilled Printer Installation Technician. The primary responsibility of this role is to efficiently install and configure printers, including Multi-Function Printers (MFP), desktop printers, and Fiery servers. The ideal candidate will have a … strong technical background in printer hardware and software, excellent problem-solving skills, and a customer-focused attitude. Position Requirements Install and configure desktop printers, MFPs, and Fiery servers according to manufacturer specifications. Troubleshoot and resolve any issues related to printer hardware, software, or connectivity during installation. Conduct thorough testing more »