Role Summary: Desktopsupport will be responsible for providing assistance to all front and back-office staff. This individual will be responsible for supporting the various business lines throughout the Cantor umbrella. This is a hands-on role, and this individual is expected to provide technical expertise in … order to resolve issues for the general population. Key Accountabilities: Provide IT support to all users in the London offices and remote EMEA offices. Provide support through phone/email/service tickets to front and back-office users on desktop issues. Install, upgrade, support and … range of authorised software applications. Perform general preventative maintenance. Assist facility matters when needed including moves, adds, and changes. Raise, update and close all support tickets regularly and promptly. Participate and implement in global projects. Provide onsite and remote support. Communicate with team members regarding issues, procedures, and documentation. more »
2nd Line Support Engineer | £30,000 - £38,000 | Hybrid (in office x4) | MSP Are you looking to join a global MSP that works with leading clients worldwide? Are you looking to get exposed to a range of technologies across a variety of platforms? Are you looking to join a … development program? We are working with a globally leading MSP who supports various clients across multiple sectors. They are looking for a 2nd Line Support Engineer who can provide senior DesktopSupport to a range of their clients. You will also be provided with a UK leading … training and development program where you can develop your skills and be supported through certifications. You will need: 3yrs experience in DesktopSupport Strong knowledge of; Windows Servers Active Directory Microsoft Exchange Some knowledge of virtualisation and MDT or SCCM Strong basic networking skills You will get: Private more »
Security Clearance Supporting one of our clients based from the site in Edinburgh, day-to-day activities will include resolving a wide variety of desktop software and hardware incidents and service requests, while minimising disruption and providing first-class customer Service. The site benefits from easy access to travel … technical standards, service delivery processes and ensuring service delivery is both cost effective and efficient • Responsible for Incident ticket handling, escalation and problem diagnosis • Desktop/Laptop/VDI – build, configuration and deployment to end users • Assist with software installation/deployment • Assist with Smarthphone deployments Secondary role requirements … Assisting the 3rd Line support teams with laptop, desktop and VDI terminals support tickets • Hardware installation/upgrade/break fix for desktop, laptop, and server • Smarthpone support • Assisting with customer projects • Create and update procedural documentation • Basic telephony support and cable patching • Provide more »
Security Clearance Supporting one of our clients based from the site in Edinburgh, day-to-day activities will include resolving a wide variety of desktop software and hardware incidents and service requests, while mini... APCT1_UKTJ more »
Excellent Opportunity for Deskside Application Support Specialist to be part of our Infrastructure Services Practice Cognizant Infrastructure Services – Provides IT infrastructure & Cloud services for clients across industry verticals, including both Consulting/Professional and Managed Services, across Enterprise Computing, Cloud, Data Centres, DevOps, End User Computing, Service Desk, Network … are meeting SLA`s for service. Responsible to be a resource for the Project Ops team where required (hardware build/Testing/application support) Responsible to Complete regular PCI Audits, being meticulous with details. Responsible to update asset management information Responsible to Assist with regular reviews of user … with any data protection reviews or requests to remove data as instructed by our legal teams. Responsible in Forming part of Service team that support priority issues and on an “on call” basis. Essential Skills Good working experience in a Deskside support or Application Support role. Extensive more »
Security Clearance Supporting one of our clients based from the site in Edinburgh, day-to-day activities will include resolving a wide variety of desktop software and hardware incidents and service requests, while minimising disruption and providing first-class customer Service. The site benefits from easy access to travel … technical standards, service delivery processes and ensuring service delivery is both cost effective and efficient * Responsible for Incident ticket handling, escalation and problem diagnosis * Desktop/Laptop/VDI - build, configuration and deployment to end users * Assist with software installation/deployment * Assist with Smarthphone deployments Secondary role requirements … Assisting the 3rd Line support teams with laptop, desktop and VDI terminals support tickets * Hardware installation/upgrade/break fix for desktop, laptop, and server * Smarthpone support * Assisting with customer projects * Create and update procedural documentation * Basic telephony support and cable patching * Provide more »
Concept Resourcing are currently recruiting for a 2nd Line IT Support Engineer commutable to Central London The purpose of this role is to provide on-site VIP technical support for the End User Technology environment involving desktop computing and corporate IT services. Package: up to £240 per … Inside IR35) Initial 6 months contract with strong possibility of extension Monday to Friday throughout duration of contract The role Principally responsible for VIP support of the Executive Leadership Team - managing all IT/communication equipment related issues, including video conference set up and management. Working with other teams … of any potential IT/communication equipment related issues and ensuring these are escalated to the appropriate teams, and ensuring resolution and closure. Providing support for hardware and software issues on IT equipment, including but not limited to Desktop, Laptops, Mobile devices, and peripherals. Assisting VIP's and more »
Cambridge, Cambridgeshire, East Anglia, United Kingdom
Viqu Limited
DesktopSupport Engineer required on an initial 12-month contract supporting an end client based in Cambridge. The successful DesktopSupport Engineer will be working onsite providing real-time IT support to End Users across the company. Tasked with working across a broad range of … technologies and liaising across multiple areas of the business to support incidents, problems and requests. Also responsible for ticket management and escalation, explaining the solutions in technical and nontechnical terms. Technical skills/experience required: Previous experience within a Deskside support role Excellent troubleshooting skills Able to identify … log and resolve technical problems with software, hardware and network systems Comfortable providing remote support when needed Exposure to ticket management and response Excellent communication and stakeholder management skills This is an immediate requirement with interview slots available this/early next week. To discuss this exciting Desktopmore »
DesktopSupport Engineer required on an initial 12-month contract supporting an end client based in Cambridge. The successful DesktopSupport Engineer will be working onsite providing real-time IT support to End Users across the company. Tasked with working across a broad range of … technologies and liaising across multiple areas of the business to support incidents, problems and requests. Also responsible for ticket management and escalation, explaining the solutions in technical and nontechnical terms. Technical skills/experience required: Previous experience within a Deskside support role Excellent troubleshooting skills Able to identify … log and resolve technical problems with software, hardware and network systems Comfortable providing remote support when needed Exposure to ticket management and response Excellent communication and stakeholder management skills This is an immediate requirement with interview slots available this/early next week. To discuss this exciting Desktopmore »
DesktopSupport Engineer Client location: Edinburgh Working day: 8:00 to 16:30Start Date - 1st July - 3 month contract initially. £15.33 per hour Provide desktopsupport to users on site Engineer also required to complete remote support to the clients users based in other locations … stations, keyboard & mice, & Iphone , Supporting Windows 10/Windows 11 environment MS Outlook and Office 2016 Samsung Phones Software Installation and configuration including application support cabling and patching knowledge and understanding Good knowledge of Iphone & Samsung phone support Knowledge of Video Conferencing and Telephony Support preferred but more »
installs, moves, decommissions * Device stock control and asset management * Proactive maintenance, user familiarisation and guidance * Cable management * Smart hands and eyes * Liaison with other support teams Essential Skills/Experience: * Previous experience in a similar role * Familiarity with Point of Sale devices * Familiarity with Cielo and Microsoft tablets, Lenovo … operating system and associated technologies * Knowledge of peripherals and their maintenance - printers, scanners * Be SLA focused and familiar with call management products * Familiarity with support procedures, scripts, and processes * Proven troubleshooting skills * Awareness of Payment Card Industry (PCI) compliance would be desirable * Ability to gain base level security clearance more »
Desktop & Server Support Analyst Contract - 12 Months Location - Immingham, South Humberside Outrside IR35 Technical skills should include some of the following: Excellent working knowledge of legacy Desktop and Server OS pre-Server 2016/Windows 10. Good knowledge of Citrix environments and some experience working with Citrix. more »
Job Title: 2nd Line Helpdesk/DesktopSupport Duration : 6 Months Location: Pimlico – 5 days on site/Monday to Friday £150 - Inside IR35 We have an exciting opportunity available for 2nd line helpdesk/desktopsupport position. Avanti Recruitment is seeking a 2nd Line service … desktopsupport consultant to come in and help the team with bandwidth and day to day troubleshooting with ticketing requests. This role will sit in between 1st and 2nd line teams covering work from both groups Responsibilities: Asset tag Machines/monitors Compile asset list and add to more »
DesktopSupport Manager London based (with occasional travel) Introduction Our client, a leading insurance company in the IT sector, is currently seeking a dedicated DesktopSupport Manager. In this role, you will be responsible for managing a team of 8 skilled IT Support Engineers. The … is based in London, with occasional travel required to our offices in Bournemouth and Stockport. Key Responsibilities Lead and manage a team of IT Support Engineers, providing guidance and support in day-to-day operations Ensure efficient and effective delivery of IT support services to all employees … process improvement and implement necessary changes Proactively monitor systems and address potential IT challenges before they impact operations Job Requirements Significant experience in IT support, with a focus on desktopsupport Proven track record in managing and leading a team of IT professionals In-depth knowledge of more »
DesktopSupport Engineer/1st Line Support We are on the lookout for a DesktopSupport Engineer to work on a contract with a well-respected IT Services organisation, it's an amazing opportunity to gain some exceptional experience with a top organisation! Resolving customer … user Devices Imaging and Deploying Desktops and Laptops for End Users Provision of Hardware Creating and Maintaining Operational Documentation Experience: 2 + Year's DesktopSupport/Level 1 Windows Support Experience Medium/Large Corporations Strong problem-solving capabilities. Proactive Contract £100 - £120 Per Day (Inside more »
Junior DesktopSupport Engineer London - Office based £30,000 - £35,000 + Bonus, Private Healthcare, Holiday, Pension, Progression, Life Assurance This is an excellent opportunity for a highly motivated Junior DesktopSupport Engineer to join a globally recognised company in a highly varied and technical role … and are continuously striving to improve their company culture. In this role you will act as the primary technical IT point of contact to support deskside technology to all users across the business. You will perform analysis, diagnosis and resolution of IT issues for end users and install, test … also ideally hold a full UK Driving License, but this is flexible for the right candidate. This is a fantastic opportunity for a talented DesktopSupport Engineer to join a global company in a highly varied and autonomous role offering excellent benefits and personal development opportunities. The Role more »
DesktopSupport Engineer London - Office based £35,000 - £40,000 + Bonus, Private Healthcare, Holiday, Pension, Progression, Life Assurance This is an excellent opportunity for a highly motivated DesktopSupport Engineer to join a globally recognised company in a highly varied and technical role offering excellent … and are continuously striving to improve their company culture. In this role you will act as the primary technical IT point of contact to support deskside technology to all users across the business. You will perform analysis, diagnosis and resolution of IT issues for end users and install, test … also ideally hold a full UK Driving License, but this is flexible for the right candidate. This is a fantastic opportunity for a talented DesktopSupport Engineer to join a global company in a highly varied and autonomous role offering excellent benefits and personal development opportunities. The Role more »
DesktopSupport Our client is looking for a DesktopSupport Contractor to join ASAP on an initial 3 month contract. This role is for an Immediate start so ideally you will be available to join in the next few days. Outside IR35 £200 p/day … Months Skills/experience 5+ Years experience in DesktopSupport role Previous experience working in a busy IT service environment ensuring support tickets are meeting SLAs. Basic Network & Security skills Microsoft or IBM Certified Professional Knowledge of Information Governance and Security and confidentiality issues A good understanding more »
We are looking for a customer-focused Desktop Engineer to support our client Intel, based on their site in Leixlip. This is an entry level position; however, the applicant should be technically competent, possess excellent written and face to face communication skills and be willing to collaborate with … the wider Global I.T support teams. This is a full-time position working Mon to Thurs-8AM – 4.30 PM & Fri 8AM-3.30PM As a Desktop Engineer your responsibilities will include: Providing 1st and 2nd level laptop/desktopsupport Monitoring call management systems Providing support for; Walk-in Service Centre, Installs, Breakfix, Refresh, and Training Rooms Troubleshooting Office Software Issues Support Wireless office environment Participate in Project based assignments when required Participating in Hardware/OS Refresh activity adhering to strict PC refresh schedules Regular off-site visits to Intel Warehouse may be more »
Durham, County Durham, North East, United Kingdom Hybrid / WFH Options
ECS Resource Group
Deskside Support Analyst Location - Durham Temp-Perm Day rate - £190 per day Hybrid, 3 Days in office, 2 working from home My client is an IT managed solutions company who provide business to business solutions, they are looking for someone to join their team as Deskside Support Analyst. … go into a permanent position. The main responsibilities within the role Building Devices. Setting up Credentials. Tablet set up and re-imaging. Deskside/Desktop Support. Raising and dealing with tickets. Skills and experience Driving licence (Not essential but would be an advantage) Office 365. Active Directory. Windows. EPOS more »
Hampshire, South East, United Kingdom Hybrid / WFH Options
JLA Resourcing Ltd
The Opportunity: We're looking for a DesktopSupport Analyst/ServiceDesk Analyst with good 1st/2nd Line Support skills to join a fast growing business in central Basingstoke. It's a hybrid role with 3 days in the office and 2 from home and you … ll be providing support to approximately 300 users (but growing rapidly). It's a highly customer facing role that involves engaging with staff at all levels up to the C Suite so you'll need to be a confident, professional and friendly communicator who can take ownership of … problems and provide a high quality support service. The team pride themselves on providing a high rate of first-time fix and you'll have the opportunity to upskill and develop your career with them. IT is delivered through a hybrid (multi-cloud) infrastructure and you'll be providing more »
Job summary This key position will provide support to the ICT Service Support team. Managing 2nd line incidents, services requests and project/deployment work. We are looking for a committed and professional candidate with a proven track record of high levels of performance and customer care in … desktop support. The successful candidate will have good understandings and experience of Service Desk protocols, desktopsupport, hardware rollout projects and be able to work towards performance targets and be able to accept action and resolve high profile escalations from all areas of the ICT estate. We … focused technical, fault resolution to staff based at the PCT, within the RWH community, General practitioners and the acute trust (Newcross Hospital). The Support Technician is the 'visible face' of the IT department, with a day to day responsibility to provide first class support to users of more »
This position will be working on site* Our client in the on the east side of Cleveland is looking for a DesktopSupport Analyst. This is a 6+ month contract position. The qualified candidate will be: Responsible for providing various IT support functions and will work directly … with employees to set up new PC's and assist with support desk ticket resolution. Customer service mindset. Excellent problem-solving ability. Strong interpersonal, verbal, and written communication skills. Ability and discipline to follow standards, procedures, checklists, and design documents. Detail oriented with the ability to work independently/… self-starter. Strong prioritization and time management skills Experienced to expert knowledge of the support process for the main technologies in our environment, including Windows 10, Office 365, Active Directory, PC/Laptop hardware, mobile devices, PC imaging. Some server experience with installation, patching, and troubleshooting. We are looking more »
IT Deployment Engineer Our client a large private sector organisation who provide support to NHS organisations require a IT Support Technician to provide deployment IT support and work on IT refresh/upgrades and installation work. This is an excellent opportunity to join a busy IT function … and support the NHS. Candidates must have 3 years plus desktopsupport experience within a Windows environment with excellent client facing skills and capable of working in a team environment. Skills Require: DesktopSupport Experience, Strong IT Deployment skills, Strong Customer stakeholder skills, Windows 10. … area to various sites in Kent will be required with expenses paid, candidates must be based in Kent. Inside of IR35 Skills: Windows 10, Desktop Engineer, DesktopSupport, IT Support, Windows, Technical Support Engineer. IT Technician, NHS, IT Support Technician People Source Consulting Ltd more »
Security Cleared DesktopSupport Engineer Up to £257 per day (Inside IR35) This is an exceptional opportunity to work for one of the largest and most well-known IT brands in the world as a Security Cleared DesktopSupport Engineer. You will be based on a … highly secure site in Edinburgh. Job Summary Your day-to-day activities will include resolving a wide variety of desktop software and hardware incidents and service requests, logging tickets, escalating to 3rd Line when needed. You will be involved in building and configuring laptops and desktops, as well as … Security Clearance Window experience including deployments via SCCM Some knowledge of IT networks including DNS/IP/DHCP Hardware breakfix experience If this DesktopSupport Engineer role is of interest please apply now more »