DesktopsupportAnalyst (1st & 2nd line) required for a well established FTSE 250 Property Management company. This is a first and second-line IT Helpdesk and Deskside support role provinding a service to local office and remote staff. The role includes setting up and integrating new … communications Preparation and provision of hardware and software for new employees Desired Skills & Experience: Essential At least 6 months continuous experience of Helpdesk and Desktop IT support Understanding of Active Directory (including Administration) Office 365 (including user Admin) IT support (including Networking TCP/IP, DHCP/… DNS) Beneficial Experience with setting up and troubleshooting video meetings. Experience with Freshservice IT service management or another leading ITSM tool. Software applications support Understanding/Awareness of ITIL support framework The role is primarily office-based with plenty of face to face interaction with staff at all more »
Job Description Deskptop SupportAnalyst Key Accountabilities: Assisting with overseeing the security aspects of the company/project IT set-up including websites that may be hosted internally or externally. Liaison with potential and confirmed collaborators and their IT support partners/staff in coming into and … acceptable service levels are maintained across all systems. Dealing with hardware issues, desktops, laptops, printers, and mobile devices both in person and remotely. Providing Desktop/Laptop support including the following technologies: Microsoft Office 365 products - Outlook, Word, Excel, Access, Internet Explorer, Windows 7, desktops, laptops, printers, networked … requests, software installations, new computer setups, upgrades, etc. Providing enhancement request feedback to IT regarding technology environment and customer needs through the defined processes. Support of VoIP telephony and Android mobile phones. Working with TCP/IP and resolving general networking issues. Experience: Extensive IT/Commercial experience gained more »
Job Description Helpdesk and DesktopSupportAnalyst Our Client a retail bank - based in the City London - is looking to recruit Helpdesk and DesktopSupportAnalyst with 4 to 5 years proven experience. Responsible for the full range of user support, including desktop and peripheral hardware support, application support, network connectivity and remote connectivity. Remote and telephone support of mobile/European users will also be required. -Work within the Service Desk team in supporting and delivering all aspect of services -1 st/2 nd line support (capable of root cause analysis) -Remote branch support using Remote Assistance -Active Directory user starter/leaver process -Customer facing, support of internal banking staff, VIPs -Maintenance and support of desktops, laptops, Blackberry's -SLA targets -Ad-hoc project involvement -Ideally with experience of supporting desktopmore »
Job Description DesktopSupportAnalyst - Bank in the City London Our Client is an International Bank with its European Head Office based int eh City London. They are looking to recruit a DesktopSupportAnalyst with at least 5 to 8 years proven expertise … within Desktop Support. The Support team operate a rota to cover the core hours from 7.30 am to 6.00 pm Monday to Friday. You will be working as a part of the Service Support Team and as such providing DesktopSupport to around 130 users … and problems raised by users and ensure that they are clearly documented and followed up with the appropriate action to resolve them within the Support Team. The Client uses Cisco and Microsoft platforms so you need to have experience of both Cisco and Microsoft software. In terms of the more »
Job Description DesktopSupportAnalyst - Bank - City London We are looking to recruit a DesktopAnalyst with at least 5 years experience of working in DesktopSupport from 1 st to 3 rd level in a banking environment. You ideally have experience of … working within a banking environment and understanding the banking arena. Responsible for the full range of user support, including desktop and peripheral hardware support, application support, network connectivity and remote connectivity. Remote and telephone support of mobile/European users will also be required. Work … within the Service Desk team in supporting and delivering all aspect of services -1 st/2 nd line support (capable of root cause analysis) -Remote branch support using Remote Assistance -Active Directory user starter/leaver process -Customer facing, support of internal banking staff, VIPs -Maintenance more »
Immingham, Lincolnshire, North East, United Kingdom
ECS Resource Group
Desktop & Server SupportAnalyst Contract - 12 Months Location - Immingham, South Humberside Outrside IR35 Technical skills should include some of the following: Excellent working knowledge of legacy Desktop and Server OS pre-Server 2016/Windows 10. Good knowledge of Citrix environments and some experience working with more »
Desktop & Server SupportAnalyst Contract - 12 Months Location - Immingham, South Humberside Outrside IR35 Technical skills should include some of the following: Excellent working knowledge of legacy Desktop and Server OS pre-Server 2016/Windows 10. Good knowledge of Citrix environments and some experience working with more »
Hampshire, South East, United Kingdom Hybrid / WFH Options
JLA Resourcing Ltd
The Opportunity: We're looking for a DesktopSupportAnalyst/ServiceDesk Analyst with good 1st/2nd Line Support skills to join a fast growing business in central Basingstoke. It's a hybrid role with 3 days in the office and 2 from home … and you'll be providing support to approximately 300 users (but growing rapidly). It's a highly customer facing role that involves engaging with staff at all levels up to the C Suite so you'll need to be a confident, professional and friendly communicator who can take … ownership of problems and provide a high quality support service. The team pride themselves on providing a high rate of first-time fix and you'll have the opportunity to upskill and develop your career with them. IT is delivered through a hybrid (multi-cloud) infrastructure and you'll more »