Desktop Support Analyst Job Trends in England

Desktop Support Analyst
UK > England

The median Desktop Support Analyst salary in England is £33,000 per year, according to job vacancies posted during the 6 months leading to 12 January 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
12 Jan 2026
Same period 2025 Same period 2024
Rank 578 648 640
Rank change year-on-year +70 -8 +187
Permanent jobs requiring a Desktop Support Analyst 19 31 50
As % of all permanent jobs in England 0.036% 0.064% 0.10%
As % of the Job Titles category 0.040% 0.070% 0.11%
Number of salaries quoted 17 21 43
10th Percentile - £29,000 £25,700
25th Percentile £31,000 £31,718 £27,000
Median annual salary (50th Percentile) £33,000 £41,000 £32,700
Median % change year-on-year -19.51% +25.38% +0.62%
75th Percentile £38,750 £47,500 £48,125
90th Percentile £52,800 £70,000 £55,000
UK median annual salary £33,000 £41,000 £32,700
% change year-on-year -19.51% +25.38% +0.62%

All Permanent IT Job Roles
England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in England with a recognized job title 47,437 44,591 47,245
% of permanent jobs with a recognized job title 90.80% 92.72% 95.14%
Number of salaries quoted 29,917 23,336 37,002
10th Percentile £28,697 £33,500 £31,000
25th Percentile £36,750 £45,000 £41,750
Median annual salary (50th Percentile) £55,000 £60,000 £57,965
Median % change year-on-year -8.33% +3.51% -5.75%
75th Percentile £75,000 £80,000 £77,500
90th Percentile £95,000 £98,750 £97,500
UK median annual salary £55,000 £60,000 £57,500
% change year-on-year -8.33% +4.35% -4.17%

Desktop Support Analyst
Job Vacancy Trend in England

Historical trend showing the proportion of permanent IT job postings featuring 'Desktop Support Analyst' in the job title relative to all permanent IT jobs advertised in England.

Desktop Support Analyst job vacancy trend in England

Desktop Support Analyst
Salary Trend in England

Salary distribution trend for Desktop Support Analyst job vacancies in England.

Salary distribution trend for Desktop Support Analyst job vacancies in England

Desktop Support Analyst
Salary Histogram in England

Salary distribution for jobs citing Desktop Support Analyst in England over the 6 months to 12 January 2026.

Salary histogram for Desktop Support Analyst in England

Desktop Support Analyst
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Desktop Support Analyst within the England region over the 6 months to 12 January 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
London +48 10 £32,000 -28.89% 2
North West +33 4 £33,000 +8.20%
North of England +11 4 £33,000 +8.20%
Midlands +19 3 £33,000 +8.20%
West Midlands - 3 £33,000 -
South East +27 1 - - 2
Desktop Support Analyst
UK

Desktop Support Analyst Skill Set
Top 30 Co-Occurring Skills & Capabilities in England

For the 6 months to 12 January 2026, Desktop Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the England region featuring Desktop Support Analyst in the job title.

1 17 (89.47%) Windows
2 15 (78.95%) Active Directory
2 15 (78.95%) Microsoft
3 14 (73.68%) ITIL
4 12 (63.16%) Customer Service
4 12 (63.16%) Microsoft 365
5 9 (47.37%) DHCP
5 9 (47.37%) DNS
5 9 (47.37%) Microsoft Exchange
5 9 (47.37%) Windows Server
6 8 (42.11%) Entra ID
6 8 (42.11%) Service Delivery
7 7 (36.84%) Microsoft Intune
8 6 (31.58%) Azure
8 6 (31.58%) VPN
9 5 (26.32%) Apple iOS
9 5 (26.32%) Data Protection
9 5 (26.32%) LAN
9 5 (26.32%) Problem-Solving
9 5 (26.32%) WAN
9 5 (26.32%) Windows 10
10 4 (21.05%) Android
10 4 (21.05%) Cybersecurity
10 4 (21.05%) Data Governance
10 4 (21.05%) Incident Management
10 4 (21.05%) OneDrive
10 4 (21.05%) SCCM
10 4 (21.05%) SharePoint
11 3 (15.79%) Change Management
11 3 (15.79%) ITSM

Desktop Support Analyst Skill Set
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 9 (47.37%) Microsoft Exchange
2 4 (21.05%) SharePoint
Applications
1 3 (15.79%) Microsoft Office
2 1 (5.26%) Microsoft Excel
2 1 (5.26%) Microsoft PowerPoint
Business Applications
1 2 (10.53%) Remedy ITSM
2 1 (5.26%) Carpe Diem
2 1 (5.26%) Elite 3E
Cloud Services
1 12 (63.16%) Microsoft 365
2 8 (42.11%) Entra ID
3 6 (31.58%) Azure
4 4 (21.05%) OneDrive
Communications & Networking
1 9 (47.37%) DHCP
1 9 (47.37%) DNS
2 6 (31.58%) VPN
3 5 (26.32%) LAN
3 5 (26.32%) WAN
4 2 (10.53%) Wi-Fi
5 1 (5.26%) Wireless
General
1 4 (21.05%) Finance
2 3 (15.79%) Law
2 3 (15.79%) Social Skills
3 2 (10.53%) Advertising
3 2 (10.53%) Legal
4 1 (5.26%) Back Office
4 1 (5.26%) Banking
4 1 (5.26%) Front Office
4 1 (5.26%) Presentation Skills
Miscellaneous
1 2 (10.53%) Driving Licence
2 1 (5.26%) Data Protection Act
2 1 (5.26%) Onboarding
2 1 (5.26%) Video Conferencing
2 1 (5.26%) Virtual Team
Operating Systems
1 17 (89.47%) Windows
2 9 (47.37%) Windows Server
3 5 (26.32%) Apple iOS
3 5 (26.32%) Windows 10
4 4 (21.05%) Android
Processes & Methodologies
1 14 (73.68%) ITIL
2 12 (63.16%) Customer Service
3 8 (42.11%) Service Delivery
4 5 (26.32%) Data Protection
4 5 (26.32%) Problem-Solving
5 4 (21.05%) Cybersecurity
5 4 (21.05%) Data Governance
5 4 (21.05%) Incident Management
6 3 (15.79%) Change Management
6 3 (15.79%) ITSM
6 3 (15.79%) Problem Management
6 3 (15.79%) Service Management
7 2 (10.53%) Document Management
7 2 (10.53%) Line Management
7 2 (10.53%) Mobile Device Management
8 1 (5.26%) Infrastructure Engineering
8 1 (5.26%) Investment Management
8 1 (5.26%) Practice Management
8 1 (5.26%) Security Patching
8 1 (5.26%) Ticket Management
Qualifications
1 1 (5.26%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 1 (5.26%) SLA
System Software
1 15 (78.95%) Active Directory
2 2 (10.53%) BitLocker
2 2 (10.53%) Firmware
Systems Management
1 7 (36.84%) Microsoft Intune
2 4 (21.05%) SCCM
Vendors
1 15 (78.95%) Microsoft
2 3 (15.79%) McAfee
3 2 (10.53%) Apple
3 2 (10.53%) Citrix
3 2 (10.53%) HP
3 2 (10.53%) MobileIron
3 2 (10.53%) Remedy
3 2 (10.53%) ServiceNow
4 1 (5.26%) Bloomberg
4 1 (5.26%) DocuSign
4 1 (5.26%) iManage
4 1 (5.26%) Intapp