Desktop Support Analyst Jobs in England

Desktop Support Analyst
UK > England

The median Desktop Support Analyst salary in England is £38,750 per year according to job vacancies posted during the 6 months to 13 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
13 May 2024
Same period 2023 Same period 2022
Rank 808 829 995
Rank change year-on-year +21 +166 -177
Permanent jobs requiring a Desktop Support Analyst 23 107 143
As % of all permanent jobs advertised in England 0.027% 0.12% 0.11%
As % of the Job Titles category 0.028% 0.13% 0.11%
Number of salaries quoted 20 81 114
10th Percentile £27,400 £24,000 £24,000
25th Percentile £31,438 £26,750 £27,250
Median annual salary (50th Percentile) £38,750 £33,444 £33,000
Median % change year-on-year +15.87% +1.35% +2.33%
75th Percentile £46,563 £40,000 £41,188
90th Percentile £50,600 £50,000 £48,375
UK median annual salary £38,750 £35,000 £32,750
% change year-on-year +10.71% +6.87% +1.55%

All Permanent IT Job Vacancies
England

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in England with a recognized job title 80,982 82,462 128,831
% of permanent jobs with a recognized job title 94.47% 91.54% 96.08%
Number of salaries quoted 60,404 52,476 75,206
10th Percentile £28,500 £32,500 £32,500
25th Percentile £38,250 £45,000 £43,000
Median annual salary (50th Percentile) £53,500 £60,800 £60,000
Median % change year-on-year -12.01% +1.33% +9.09%
75th Percentile £71,500 £82,500 £80,000
90th Percentile £91,000 £100,000 £97,500
UK median annual salary £52,500 £60,000 £60,000
% change year-on-year -12.50% - +9.09%

Desktop Support Analyst
Job Vacancy Trend in England

Job postings that featured Desktop Support Analyst in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for Desktop Support Analyst in England

Desktop Support Analyst
Salary Trend in England

3-month moving average salary quoted in jobs citing Desktop Support Analyst in England.

Salary trend for Desktop Support Analyst in England

Desktop Support Analyst
Salary Histogram in England

Salary distribution for jobs citing Desktop Support Analyst in England over the 6 months to 13 May 2024.

Salary histogram for Desktop Support Analyst in England

Desktop Support Analyst
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Desktop Support Analyst within the England region over the 6 months to 13 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
London +62 12 £43,750 +9.38% 4
Midlands -3 4 £28,250 -0.88% 2
South West -22 3 £42,500 +30.77%
North of England +40 2 £30,000 +20.00% 1
West Midlands +16 2 £27,000 -4.42%
South East +3 2 - - 1
North West -4 2 £30,000 +20.00%
East Midlands -7 2 £29,500 +3.51% 2
Desktop Support Analyst
UK

Desktop Support Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 13 May 2024, Desktop Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region featuring Desktop Support Analyst in the job title.

1 15 (65.22%) Microsoft 365
2 14 (60.87%) Microsoft
3 13 (56.52%) Windows
4 11 (47.83%) Customer Service
5 9 (39.13%) Active Directory
6 8 (34.78%) Microsoft Office
6 8 (34.78%) ITIL
6 8 (34.78%) Finance
7 7 (30.43%) Social Skills
7 7 (30.43%) Microsoft Intune
7 7 (30.43%) Windows 10
8 6 (26.09%) Azure
8 6 (26.09%) ITSM
9 5 (21.74%) Service Delivery
9 5 (21.74%) Video Conferencing
9 5 (21.74%) Problem-Solving
10 4 (17.39%) Mac OS
10 4 (17.39%) Security Cleared
10 4 (17.39%) Asset Management
10 4 (17.39%) Legal
10 4 (17.39%) SharePoint
10 4 (17.39%) TCP/IP
11 3 (13.04%) Microsoft Exchange
11 3 (13.04%) Front Office
11 3 (13.04%) SCCM
11 3 (13.04%) Degree
11 3 (13.04%) PowerShell
11 3 (13.04%) Continuous Improvement
11 3 (13.04%) iPhone
11 3 (13.04%) OneDrive

Desktop Support Analyst Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (17.39%) SharePoint
2 3 (13.04%) Microsoft Exchange
Applications
1 8 (34.78%) Microsoft Office
2 2 (8.70%) Microsoft Excel
3 1 (4.35%) Microsoft PowerPoint
Cloud Services
1 15 (65.22%) Microsoft 365
2 6 (26.09%) Azure
3 3 (13.04%) OneDrive
4 2 (8.70%) Entra ID
5 1 (4.35%) Mimecast
5 1 (4.35%) PaaS
5 1 (4.35%) SaaS
5 1 (4.35%) WhatsApp
Communications & Networking
1 4 (17.39%) TCP/IP
2 2 (8.70%) DNS
2 2 (8.70%) Firewall
2 2 (8.70%) LAN
2 2 (8.70%) Remote Desktop
2 2 (8.70%) VPN
3 1 (4.35%) Cisco IOS
3 1 (4.35%) VoIP
3 1 (4.35%) Wireless
Development Applications
1 1 (4.35%) JIRA
General
1 8 (34.78%) Finance
2 7 (30.43%) Social Skills
3 4 (17.39%) Legal
4 3 (13.04%) Front Office
5 2 (8.70%) Inclusion and Diversity
5 2 (8.70%) Law
5 2 (8.70%) Local Government
6 1 (4.35%) Analytical Skills
6 1 (4.35%) Banking
6 1 (4.35%) Financial Institution
6 1 (4.35%) Telecoms
Miscellaneous
1 5 (21.74%) Video Conferencing
2 3 (13.04%) iPhone
3 2 (8.70%) Hedge funds
3 2 (8.70%) iPad
3 2 (8.70%) Onboarding
3 2 (8.70%) Self-Motivation
3 2 (8.70%) Team-Oriented Environment
4 1 (4.35%) Blackberry
4 1 (4.35%) CMDB
4 1 (4.35%) Management Information System
4 1 (4.35%) Mobile App
4 1 (4.35%) Smartphone
Operating Systems
1 13 (56.52%) Windows
2 7 (30.43%) Windows 10
3 4 (17.39%) Mac OS
4 2 (8.70%) Android
4 2 (8.70%) Apple iOS
5 1 (4.35%) Windows 7
5 1 (4.35%) Windows Server
5 1 (4.35%) Windows Server 2012
Processes & Methodologies
1 11 (47.83%) Customer Service
2 8 (34.78%) ITIL
3 6 (26.09%) ITSM
4 5 (21.74%) Problem-Solving
4 5 (21.74%) Service Delivery
5 4 (17.39%) Asset Management
6 3 (13.04%) Continuous Improvement
7 2 (8.70%) Agile
7 2 (8.70%) Break/Fix
7 2 (8.70%) Collaborative Culture
7 2 (8.70%) Cybersecurity
7 2 (8.70%) Data Protection
7 2 (8.70%) Fintech
7 2 (8.70%) Hardware Maintenance
7 2 (8.70%) Inventory Management
7 2 (8.70%) Investment Management
7 2 (8.70%) Mobile Device Management
7 2 (8.70%) Process Improvement
7 2 (8.70%) Software Asset Management
7 2 (8.70%) Software Deployment
Programming Languages
1 3 (13.04%) PowerShell
Qualifications
1 4 (17.39%) Security Cleared
2 3 (13.04%) Degree
3 2 (8.70%) DV Cleared
3 2 (8.70%) NVQ Level 3
4 1 (4.35%) A+ Certification
System Software
1 9 (39.13%) Active Directory
2 2 (8.70%) VMware Infrastructure
3 1 (4.35%) VMware ESXi
3 1 (4.35%) vSphere
3 1 (4.35%) XenApp
3 1 (4.35%) XenDesktop
Systems Management
1 7 (30.43%) Microsoft Intune
2 3 (13.04%) SCCM
3 1 (4.35%) Cisco CUCM
3 1 (4.35%) Jamf Pro
3 1 (4.35%) McAfee ePO
3 1 (4.35%) NetBackup
3 1 (4.35%) Norton AntiVirus
3 1 (4.35%) Single Sign-On
3 1 (4.35%) Symantec Enterprise Vault
3 1 (4.35%) vCenter Server
3 1 (4.35%) WSUS
Vendors
1 14 (60.87%) Microsoft
2 2 (8.70%) Bloomberg
2 2 (8.70%) Citrix
2 2 (8.70%) ServiceNow
2 2 (8.70%) VMware
3 1 (4.35%) Altiris
3 1 (4.35%) Cisco
3 1 (4.35%) Ivanti
3 1 (4.35%) McAfee
3 1 (4.35%) Reuters
3 1 (4.35%) RightFax
3 1 (4.35%) Symantec