Service Manager
- Hiring Organisation
- IO Associates
- Location
- London, United Kingdom
- Employment Type
- Permanent, Work From Home
- Salary
- £85,000
Managed Services across key client accounts in secure, cloud-native environments. You'll be accountable for service performance, governance and continual improvement in modern, DevOps-enabled platforms. What you'll be doing p]:pt-0 [&>p]:mb-2 [&>p]:my-0'> Own Managed Service performance, contractual compliance and client outcomes … escalation point for service risks, issues and major incidents p]:pt-0 [&>p]:mb-2 [&>p]:my-0'> Monitor and report on operational and DevOps metrics (availability, change success, deployment frequency, MTTR) p]:pt-0 [&>p]:mb-2 [&>p]:my-0'> Ensure effective service controls within CI/ ...