3 Contract Help Desk Analyst Jobs in the South East

Helpdesk Support Analyst needed for this initial 1 month contract for an enterprise sized Dartford based not for profit organisation . Key Responsibilities: Provide first-level contact and problem resolution for all users with hardware, software, and application problems. Resolve user-reported issues using available tools and following … and update records and tracking databases. Alert management to emerging trends in incidents. Required Skills and Qualifications: Proven experience as a Helpdesk Support Analyst or similar role. Excellent problem-solving skills to diagnose, evaluate and resolve … complex problem situations, or when appropriate, escalate or route them to appropriate IT staff members. Strong knowledge of Microsoft Office Suite, Windows OS, and help desk software. Exceptional customer service orientation and excellent communication skills. Ability to work independently and in a team-oriented, collaborative environment. We need more »

Introduction Our client, a leading retail company in the optical industry, is currently seeking a Helpdesk Analyst to join their team. As a Helpdesk Analyst, you will play a crucial role in providing technical support and assisting internal users with IT-related issues. This is a … service requests Escalating complex issues to senior team members or other appropriate departments Job Requirements Experience in an IT Service Desk or Helpdesk Analyst role Strong knowledge of IT systems, hardware, and software Excellent problem-solving and analytical skills Good communication skills, both verbal and written Ability … pressure and meet deadlines Customer-focused attitude with a passion for delivering exceptional service How to Apply If you have experience in IT Service Desk and are looking for an exciting opportunity to join a leading retail company, we encourage you to apply now. Please submit your CV and more »

Support Analyst, Helpdesk Support, 2 month contract, COR5681 A leading company based in Oxford, requires a Support Analyst to work on an IT Helpdesk, providing 1st line support to users and using a support ticketing system. The Support Analyst will be required to work … on site 5 days a week Outside of IR35. The Role The Support Analyst will work be taking user requests and updating a ticketing system, providing simple problem resolution to simple IT issues. What's required from the Support Analyst? Previous experience in an IT Support … role An understanding of helpdesk ticketing systems What Next? If you think the Support Analyst role could be right for you and you'd like to learn more, then please apply now. Support Analyst, Helpdesk Support Corriculo Ltd acts as an employment agency and an employment more »