the defence industry, and you'll ideally have the following skills: Experience working on a 24X7 Service Desk, in a high availability environment and / or ability to demonstrate previous experience of delivering customer facing support in other industries. Experience of writing and implementing policies and procedures. Relevant ITIL … qualifications Experience of postal operations. Experience of ISO 20000, 27001 … assessment processes Experience with any of the following technologies is preferred (however training is provided where required) Service Management toolsets (ServiceNow / Hornbill / Remedy) Tivoli Integrated Portal / BigFix / SolarWinds / Zabbix A knowledge of Unix, Linux, command line environments, Windows OS, Active more »
Employment Type: Contract
Rate: £25 - £30 per hour + Negotiable, Inside IR35
shifts, including nights, working on a rota system. Relevant expertise includes: - Experience working on a 24X7 Service Desk, in a high availability environment and / or ability to demonstrate previous experience of delivering customer facing support in other industries. - Able to demonstrate an ability to meet challenges head on … and applications not worked with in previous roles. - Experience of ISO 20000, 27001, 9001 assessment processes - Service Management toolsets (ServiceNow / Hornbill / Remedy) - A knowledge of Unix, Linux, command line environments, Windows OS, Active Directory - And understanding of Networking, firewalls, network monitoring tools. more »
Job Title: Service Desk Analyst Location: Portsmouth Salary: £25-£30 P / h Key Skills: Unix, Linux, Windows OS, Active Directory, Tivoli, SolarWinds, Zabbiz, Networking, Firewalls, Service Desk Are you a tech-savvy professional with a passion for solving complex IT challenges? A global leader in aerospace, defence, and … Produce management reports from ITSM data Performing or arranging software rebuilds following system failure. Supporting the deployment of software configurations. Support of a 24 / 7 shift pattern, including accurate time keeping and required to support shift cover What are we looking for in our next Service Desk Analyst … Experience working on a 24X7 Service Desk, in a high availability environment and / or ability to demonstrate previous experience of delivering customer facing support in other industries. Able to demonstrate an ability to meet challenges head on and adapt. Experience of writing and implementing policies and procedures. Relevant more »
Southampton, Hampshire, South East, United Kingdom Hybrid / WFH Options
Hays
and other benefits including the below: Matched pension contribution up to 8%. 28 days holiday, plus bank holidays, with the ability to buy / sell 5 days a year. Other benefits included. What you need to do now If you're interested in this role, click 'apply now more »
