Dundee, Scotland, United Kingdom Hybrid / WFH Options
Preferred Title & Escrow Insurance Agency, Inc
Join to apply for the 3rd Line ITSupportEngineer role at Preferred Title 2 days ago Be among the first 25 applicants Join to apply for the 3rd Line ITSupportEngineer role at Preferred Title Get AI-powered advice on this job and more exclusive features. A growing business is seeking an … experiences and motivated 3rd Line ITSupportEngineer to join its dynamic team in Dundee. You will ideally possess a strong technical background, excellent problem-solving skills and a passion for delivering exceptional ITsupport services to clients. This is a crucial role, providing advanced technical assistance to resolve complex issues and ensuring the smooth … functioning of clients IT environments. Along with a salary of up to £36,5000 per annum (depending on experience), you will receive a fantastic range of benefits including 29 days holiday increasing over time, dedicated training time each month, personal time allowance to allow for a better work-life balance, an insurance plan, company pension scheme, career advancement opportunities More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Destination Sport
Destination Sport Senior ITSupportEngineer This is a hybrid role based in our Manchester office, you must live within a commutable distance. Occasional domestic/internationaltravelto remote offices Welcome to Destination Sport Group where we set the global standard in sports travel, offering a uniquely holistic approach to partnerships not seen before. Our unique global sports … need in order to succeed. We are proud to have 7 market leading sports travel companies in our group, helping millions of customers to enjoy sport. Our new Senior ITSupportEngineer will be responsible forensuring the reliable running of the IT systems throughout Destination Sport Group through both proactive and reactive action to Infrastructure, Security … Technical Project Delivery for both the internal IT team and wider Business Stakeholders. This is a varied & hands on role, as our newSeniorIT Support Engineeryou will: Work with our 7 sport companies within Destination Sport Group to ensure our IT Systems and infrastructure are maintained, optimised and protected against any threats Autonomously manage IT projects, collaborating More ❯
Destination Sport Senior ITSupportEngineer This is a hybrid role based in our Manchester office, you must live within a commutable distance. Occasional domestic/internationaltravelto remote offices Welcome to Destination Sport Group where we set the global standard in sports travel, offering a uniquely holistic approach to partnerships not seen before. Our unique global sports … need in order to succeed. We are proud to have 7 market leading sports travel companies in our group, helping millions of customers to enjoy sport. Our new Senior ITSupportEngineer will be responsible forensuring the reliable running of the IT systems throughout Destination Sport Group through both proactive and reactive action to Infrastructure, Security … Technical Project Delivery for both the internal IT team and wider Business Stakeholders. This is a varied & hands on role, as our newSeniorIT Support Engineeryou will: Work with our 7 sport companies within Destination Sport Group to ensure our IT Systems and infrastructure are maintained, optimised and protected against any threats Autonomously manage IT projects, collaborating More ❯
Manchester, England, United Kingdom Hybrid / WFH Options
Destination Sport
Destination Sport Senior ITSupportEngineer This is a hybrid role based in our Manchester office, you must live within a commutable distance. Occasional domestic/internationaltravelto remote offices Welcome to Destination Sport Group where we set the global standard in sports travel, offering a uniquely holistic approach to partnerships not seen before. Our unique global sports … We are proud to have 7 market leading sports travel companies in our group, helping millions of customers to enjoy sport. https://destinationsport.com/Our new Senior ITSupportEngineer will be responsible forensuring the reliable running of the IT systems throughout Destination Sport Group through both proactive and reactive action to Infrastructure, Security … Technical Project Delivery for both the internal IT team and wider Business Stakeholders. This is a varied & hands on role, as our newSeniorIT Support Engineeryou will: Work with our 7 sport companies within Destination Sport Group to ensure our IT Systems and infrastructure are maintained, optimised and protected against any threats Autonomously manage IT projects, collaborating More ❯
London, England, United Kingdom Hybrid / WFH Options
Eko Devices
is to create a healthcare system that can help people stay healthy through preventive measures and early detection. Neko has developed a new medical scanning technology concept to make it possible to do broad and non-invasive health data collection that is both convenient and affordable for the public. This requires completely reimagining the healthcare experience and incorporating the … AI. We are a remote first company, but the company is based in Stockholm and has over 300 employees across Europe. Job Summary: We are looking for an enthusiastic ITSupportEngineer with a SaaS Ops mindset to join our team. This entry-level role is focused on providing exceptional user support and maintaining our SaaS … applications and IT infrastructure. The ideal candidate will be passionate about technology, eager to learn, and ready to assist users with their technical needs. Responsibilities: Provide first-line technical support to internal teams and users, resolving issues related to SaaS applications, hardware, and software. Assist with the setup, configuration, and maintenance of SaaS applications and IT systems. More ❯
Milton Keynes, Buckinghamshire, England, United Kingdom Hybrid / WFH Options
Pulse IT Recruitment Ltd
ITSupportEngineer/Service Desk SupportEngineer (2nd & 3rd Line) As a SupportEngineer will be able to find & solve problems, or simply make changes where required to the project/product you are working on. You will be comfortable in taking responsibility for the ITSupport within the business … and have a passion for solving problems. Our ITSupport Engineers are an integral member of our team and are involved influencing the support of sophisticated solutions and ensuring their robustness. This is a superb time to join and be part of our growth. You will have: Solid experience as an ITSupportEngineer within an MSP environment (Essential) Experience in working to SLA’s . Experience of supporting multi-site clients. 2nd - 3rd Line Support is essential. A valid UK Driving License. Desirable experience/qualifications: Any Microsoft certification (MCSA, MCSE, VMware etc.) Network Support (Ideally comprehensive Cisco Networking tools) Technical Skills Required: Office 365/O365 Citrix and Hyper More ❯
Employment Type: Full-Time
Salary: £28,000 - £40,000 per annum, Negotiable, Inc benefits
London, England, United Kingdom Hybrid / WFH Options
AWD online
First Line SupportEngineer/IT Service Desk Technician who has experience in ITSupport roles, ideally at an MSP, proficiency in supporting and troubleshooting Windows 10 & 11 and Mac, with great interpersonal skills and an excellent telephone manner is required for a well-established IT Services Company based in the City of London. … Full-Time, Permanent WORKING HOURS: 35 hours per week, Monday to Friday ** Fantastic Career Progression Opportunities ** JOB OVERVIEW We have a fantastic new job opportunity for a First Line SupportEngineer/IT Service Desk Technician who has experience in ITSupport roles, ideally at an MSP, proficiency in supporting and troubleshooting Windows … and Mac, with great interpersonal skills and an excellent telephone manner. As the First Line SupportEngineer/IT Service Desk Technician you will provide remote technical support as part of a talented team, working from home two days a week and three days in the office. Working as the First Line SupportEngineerMore ❯
Gravesend, England, United Kingdom Hybrid / WFH Options
Apex IT Consultants
Salary: £35,750.00 - £40,000.00 per year Location: Hybrid remote in Gravesend DA12 Timing: Monday to Friday Job Summary As an ITSupportEngineer at Apex, you will bring your expertise in ITsupport and customer service to ensure seamless operations for clients while also contributing to key projects. Our ideal candidate will: Have excellent … with strong attention to detail and the ability to work well independently and as part of a team. Requirements: Minimum 3 years of experience within a network consultancy/IT services company environment, with experience in implementation and support services. In-depth knowledge of Microsoft domain infrastructure, including Active Directory, Group Policy, and DNS. Experience in the implementation … upgrade, and migration of Windows Servers, as well as troubleshooting support and general administration. Hands-on experience with virtualization technologies such as VMware, Citrix, and Hyper-V, including their setup and management. Experience with Microsoft 365 setup and migrations. Experience with Azure and/or AWS setup and management. Experience with M365 backups and restore. Experience with SharePoint and More ❯
Liverpool, Lancashire, United Kingdom Hybrid / WFH Options
Charterhouse Group
assurance they need, we've made sure growth is a given - professionally and personally - so our colleagues can thrive. We have an exciting opportunity for an experienced 3rd line ITSupportEngineer to join our team. The role will require you to take responsibility of a variety of IT tasks, these include building, maintaining, and monitoring … workstations, servers, network equipment and cloud solutions along with providing 3rd line support within a 3-tier support team. A minimum of 2 years' experience within an IT role with strong infrastructure skills is required. Any previous experience within a managed service provider role (MSP) would be beneficial but a passion for IT and a drive … and flexible work scope which gives the right candidate an excellent opportunity to expand their knowledge and work on new and exciting systems. This is very much a "make it your own" role where the work is limited by your own abilities and drive. We have a very open culture where collaboration, inclusion, and close working within the team More ❯
Hampton Court, Greater London, United Kingdom Hybrid / WFH Options
Mackenzie Jones IT
ITSupportEngineer - 3rd Line - 2nd Line Support - Circa £36k + Benefits Package. Onsite. Hampton Court, Greater London. Permanent. Onsite - Monday to Friday during Term Time/School Holiday Periods - reduced working hours & flexibility to work from home. *Must have Education Sector experience. *Must be Eligible to work in the UK. Leading School is seeking to … secure a 3rd Line - 2nd Line ITSupportEngineer - the role is supported by an MSP. The role will support 100+ staff members & 100 students. Technical Skills Required: 3rd Line - 2nd Line ITSupportEngineer - 3 to 4 years’ experience. Microsoft 365 Admin, SharePoint & MS Teams. Windows Server - knowledge of AD, DNS, DHCP … VMware etc. Networking - Troubleshooting Switches, Wireless A/P, LAN/WAN, TCP/IP, DNS, VLAN, VPN - 2nd Line Support/Desirable to have Ubiquity or Cisco Meraki experience. Support of End User Devices - Windows, Laptop, Desktop, iPads & Tablets. Hardware & Software support - installation, configuration & deployment. Media Audio/Visual devices - i.e., Projectors & Interactive Displays etc. Security More ❯
Richmond Upon Thames, England, United Kingdom Hybrid / WFH Options
Mackenzie Jones
ITSupportEngineer - 3rd Line - 2nd Line Support. Permanent. T6/MN/1247884. £36k + Benefits Package. 📍 Location: Onsite - Hampton Court, Greater London. 📍 Onsite Working: Monday to Friday during Term Time/School Holiday Periods - reduced working hours & flexibility to work from home. *Must have Education Sector experience. *Must be Eligible to work in the UK. … Leading School is seeking to secure a 3rd Line - 2nd Line ITSupportEngineer - the role is supported by an MSP. The role will support 100+ staff members & 100 students. Technical Skills Required: 3rd Line - 2nd Line ITSupportEngineer - 3 to 4 years’ experience. Microsoft 365 Admin, SharePoint & MS Teams. Windows Server … knowledge of AD, DNS, DHCP, VMware etc. Networking - Troubleshooting Switches, Wireless A/P, LAN/WAN, TCP/IP, DNS, VLAN, VPN - 2nd Line Support/Desirable to have Ubiquity or Cisco Meraki experience. Support of End User Devices - Windows, Laptop, Desktop, iPads & Tablets. Hardware & Software support - installation, configuration & deployment. Media Audio/Visual devices - i.e. More ❯
Birmingham, Staffordshire, United Kingdom Hybrid / WFH Options
Investigo
ITSupportEngineer Permanent Salary: £30,000 - £35,000 Fully Remote with frequent travel to sites Please note : A valid driving licence and access to a vehicle are essential. About the Role We're looking for a motivated and skilled ITSupportEngineer to join a growing team. In this dynamic, home-based role … you'll play a key part in supporting an internal IT environment, delivering high-quality technical support, driving IT improvements, and leading small projects. Working within a cloud-first, Microsoft 365-based infrastructure , you'll help ensure the systems are secure, reliable, and user-friendly. This is a great opportunity for someone who thrives on problem-solving … takes pride in excellent service, and wants to contribute to a business with strong values and a clear mission What You'll Do Provide first and second-line support for users across the business Troubleshoot hardware, software, printers, and connectivity issues Manage support tickets with clarity and professionalism Onboard new users, configure devices, and manage account access Maintain More ❯
Birmingham, West Midlands, West Midlands (County), United Kingdom Hybrid / WFH Options
Investigo
ITSupportEngineer Permanent Salary: £30,000 - £35,000 Fully Remote with frequent travel to sites Please note : A valid driving licence and access to a vehicle are essential. About the Role We're looking for a motivated and skilled ITSupportEngineer to join a growing team. In this dynamic, home-based role … you'll play a key part in supporting an internal IT environment, delivering high-quality technical support, driving IT improvements, and leading small projects. Working within a cloud-first, Microsoft 365-based infrastructure , you'll help ensure the systems are secure, reliable, and user-friendly. This is a great opportunity for someone who thrives on problem-solving … takes pride in excellent service, and wants to contribute to a business with strong values and a clear mission What You'll Do Provide first and second-line support for users across the business Troubleshoot hardware, software, printers, and connectivity issues Manage support tickets with clarity and professionalism Onboard new users, configure devices, and manage account access Maintain More ❯
WS1, Walsall, West Midlands (County), United Kingdom Hybrid / WFH Options
Next Move Recruitment Ltd
Senior ITSupportEngineer, 3rd Line Location: Remote/Walsall, West Midlands Salary: £35,000 - £40,000 + Benefits Our client, a well-established and fast-growing Managed Services Provider (MSP), is looking for an experienced and proactive Senior 3rd Line Engineer to join their expert technical team. This is a fantastic opportunity for a seasoned … of clients and technologies across cloud and on-premise environments. As a key senior figure in the team, you’ll not only handle high-level escalations and complex infrastructure support but also provide guidance, mentorship, and oversight to 1st and 2nd Line Engineers. This role is ideal for someone who thrives in a fast-paced MSP setting, enjoys working … with diverse environments, and has a passion for technical leadership. Senior ITSupportEngineer - Key Responsibilities: Act as the final escalation point for complex technical issues across server, network, desktop, and cloud systems. Design, implement, and maintain advanced infrastructure solutions for clients, including migrations and upgrades. Support and guide 1st and 2nd Line Engineers, providing mentorship More ❯
Barnsley, South Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
MACKENZIE JONES IT LIMITED
3rd Line ITSupportEngineer - £50k - £55K + £5,460 Car Allowance + 5% Bonus + Benefits Package. Hybrid Working - 4 Days a Week Onsite. Barnsley, South Yorkshire. T6/MN/1239423. *Must be Eligible to work in the UK. Leading dynamic manufacturing business requires an experienced 3rd Line ITSupport Engineer. The role … will suite a 3rd Line ITSupport professional with broad experience covering End User Compute & the ability to troubleshoot Networking Incidents. *This is a Business As Usual (BAU) - 3rd Line ITSupport role. Role: Provide 3rd Line ITSupport for an end user base of (x400 onsite end users & approximately 2,500 UK Wide … The role sits within a 3rd Line ITSupport team of - x6 3rd Line ITSupport Engineers. Main bulk of the role will focus on supporting End User Compute - mainly 3rd Line Remote Desktop Support - with some onsite ITSupport for x400 onsite end users. Role will sit in a 3rd Line SupportMore ❯
Nottinghamshire, England, United Kingdom Hybrid / WFH Options
Mackenzie Jones
3rd Line SupportEngineer - IT Support. Permanent. T6/MN/1239372. £50k - £55K + £5,460 Car Allowance + 5% Bonus + Benefits Package. 📍 Hybrid Working - 4 Days a Week Onsite - North Nottinghamshire. *Must be Eligible to work in the UK. Leading dynamic manufacturing business requires an experienced 3rd Line ITSupport Engineer. The … role will suite a 3rd Line ITSupport professional with broad experience covering End User Compute & the ability to troubleshoot Networking Incidents. *This is Business As Usual (BAU) - 3rd Line ITSupport role. Role: Provide 3rd Line ITSupport for an end user base of (x400 onsite end users & approximately 2,500 UK Wide … The role sits within a 3rd Line ITSupport team of - x6 3rd Line ITSupport Engineers. Main bulk of the role will focus on supporting End User Compute - mainly 3rd Line Remote Desktop Support - with some onsite ITSupport for x400 onsite end users. Role will sit in a 3rd Line SupportMore ❯
Sheffield, England, United Kingdom Hybrid / WFH Options
MACKENZIE JONES IT LIMITED
3rd Line ITSupportEngineer - £50k - £55K + £5,460 Car Allowance + 5% Bonus + Benefits Package. Hybrid Working - 4 Days a Week Onsite. Barnsley, South Yorkshire. T6/MN/1239423. *Must be Eligible to work in the UK. Leading dynamic manufacturing business requires an experienced 3rd Line ITSupport Engineer. The role … will suite a 3rd Line ITSupport professional with broad experience covering End User Compute & the ability to troubleshoot Networking Incidents. *This is a Business As Usual (BAU) - 3rd Line ITSupport role. Role: Provide 3rd Line ITSupport for an end user base of (x400 onsite end users & approximately 2,500 UK Wide … The role sits within a 3rd Line ITSupport team of - x6 3rd Line ITSupport Engineers. Main bulk of the role will focus on supporting End User Compute - mainly 3rd Line Remote Desktop Support - with some onsite ITSupport for x400 onsite end users. Role will sit in a 3rd Line SupportMore ❯
Worksop, Nottinghamshire, East Midlands, United Kingdom Hybrid / WFH Options
MACKENZIE JONES IT LIMITED
3rd Line ITSupportEngineer - £50k - £55K + £5,460 Car Allowance + 5% Bonus + Benefits Package. Hybrid Working - 4 Days a Week Onsite. North Nottinghamshire, T6/MN/1239372. *Must be Eligible to work in the UK. Leading dynamic manufacturing business requires an experienced 3rd Line ITSupport Engineer. The role will … suite a 3rd Line ITSupport professional with broad experience covering End User Compute & the ability to troubleshoot Networking Incidents. *This is Business As Usual (BAU) - 3rd Line ITSupport role. Role: Provide 3rd Line ITSupport for an end user base of (x400 onsite end users & approximately 2,500 UK Wide) - The role … sits within a 3rd Line ITSupport team of - x6 3rd Line ITSupport Engineers. Main bulk of the role will focus on supporting End User Compute - mainly 3rd Line Remote Desktop Support - with some onsite ITSupport for x400 onsite end users. Role will sit in a 3rd Line Support team More ❯
London, England, United Kingdom Hybrid / WFH Options
ZipRecruiter
Job Description 3rd Line SupportEngineer - IT Support. Permanent. T6/MN/1239372. £50k - £55K + £5,460 Car Allowance + 5% Bonus + Benefits Package. Hybrid Working - 4 Days a Week Onsite - North Nottinghamshire. *Must be Eligible to work in the UK. Leading dynamic manufacturing business requires an experienced 3rd Line ITSupport Engineer. The role will suite a 3rd Line ITSupport professional with broad experience covering End User Compute & the ability to troubleshoot Networking Incidents. *This is Business As Usual (BAU) - 3rd Line ITSupport role. Role: Provide 3rd Line ITSupport for an end user base of (x400 onsite end users & approximately … UK Wide) - The role sits within a 3rd Line ITSupport team of - x6 3rd Line ITSupport Engineers. Main bulk of the role will focus on supporting End User Compute - mainly 3rd Line Remote Desktop Support - with some onsite ITSupport for x400 onsite end users. Role will sit in a 3rd More ❯
London, England, United Kingdom Hybrid / WFH Options
Piran Technologies Ltd
Are you looking to develop your career in IT? Do you have a passion for technology and want to work for an organisation that values its staff and offers a real program of staff development and training? Established in 2004, we are a leading IT and network support provider for businesses based in Cornwall and the South … West. We offer highly technical, accredited systems support and pride ourselves on our customer-led approach to service. Uniquely to Cornwall, we hold Cisco Premier Partner status, as well as being a Microsoft Gold Partner. We also hold multiple accreditations including ISO 9001 and Cyber Essentials, and we are a Disability Committed Employer. We are a highly regarded MSP … and Microsoft Gold Partner, looking for a motivated and driven Junior ITSupportEngineer to work within our growing and dynamic business. The successful candidate will provide remote and onsite support to customers and will be based predominantly in our Cornwall office. Upon successful completion of training, the option of remote/hybrid working may be More ❯
Keswick, Cumbria, North West, United Kingdom Hybrid / WFH Options
Recruitment Revolution
Ready to join a long-established and trusted Lake District, IT & Website Development Company with arguably one of the best office views in the UK? We are looking for a talented Technical Engineer (2nd or 3rd Line) to join our amazing engineering team. This opportunity comes with the flexibility to work from home 1-2 days per week … for the rest of the week you will be present at our stunning offices overlooking Skiddaw. Role info: Technical ITSupportEngineer (2nd or 3rd Line) Keswick, Lake District Office Based 3-4 Days Per Week/Hybrid Working - Accessible from Carlisle, Cockermouth, Penrith, Workington & Windermere £27,000 - £37,000 Depending on Experience Full Time - Permanent Hours … Hours Per Week Culture: Providing Professional Services with Integrity Through Teamwork and Continuous Learning Company: Established Proactive ITSupport & Bespoke Website Design Your Background: ITSupport, User Desktop Support, Server and Cloud Service Support, IP Networks, Windows Servers, MSP Sectors: IT, Customer Support, ITSupport Who we are: We are More ❯
Carlisle, Cumbria, North West, United Kingdom Hybrid / WFH Options
Recruitment Revolution
Ready to join a long-established and trusted Lake District, IT & Website Development Company with arguably one of the best office views in the UK? We are looking for a talented Technical Engineer (2nd or 3rd Line) to join our amazing engineering team. This opportunity comes with the flexibility to work from home 1-2 days per week … for the rest of the week you will be present at our stunning offices overlooking Skiddaw. Role info: Technical ITSupportEngineer (2nd or 3rd Line) Keswick, Lake District Office Based 3-4 Days Per Week/Hybrid Working - Accessible from Carlisle, Cockermouth, Penrith, Workington & Windermere £27,000 - £37,000 Depending on Experience Full Time - Permanent Hours … Hours Per Week Culture: Providing Professional Services with Integrity Through Teamwork and Continuous Learning Company: Established Proactive ITSupport & Bespoke Website Design Your Background: ITSupport, User Desktop Support, Server and Cloud Service Support, IP Networks, Windows Servers, MSP Sectors: IT, Customer Support, ITSupport Who we are: We are More ❯
Keswick, Cumbria, United Kingdom Hybrid / WFH Options
Recruitment Revolution
Ready to join a long-established and trusted Lake District, IT & Website Development Company with arguably one of the best office views in the UK? We are looking for a talented Technical Engineer (2nd or 3rd Line) to join our amazing engineering team. This opportunity comes with the flexibility to work from home 1-2 days per week … for the rest of the week you will be present at our stunning offices overlooking Skiddaw. Role info: Technical ITSupportEngineer (2nd or 3rd Line) Keswick, Lake District Office Based 3-4 Days Per Week/Hybrid Working - Accessible from Carlisle, Cockermouth, Penrith, Workington & Windermere £27,000 - £37,000 Depending on Experience Full Time - Permanent Hours … Hours Per Week Culture: Providing Professional Services with Integrity Through Teamwork and Continuous Learning Company: Established Proactive ITSupport & Bespoke Website Design Your Background: ITSupport, User Desktop Support, Server and Cloud Service Support, IP Networks, Windows Servers, MSP Sectors: IT, Customer Support, ITSupport Who we are: We are More ❯
Carlisle, Cumbria, United Kingdom Hybrid / WFH Options
Recruitment Revolution
Ready to join a long-established and trusted Lake District, IT & Website Development Company with arguably one of the best office views in the UK? We are looking for a talented Technical Engineer (2nd or 3rd Line) to join our amazing engineering team. This opportunity comes with the flexibility to work from home 1-2 days per week … for the rest of the week you will be present at our stunning offices overlooking Skiddaw. Role info: Technical ITSupportEngineer (2nd or 3rd Line) Keswick, Lake District Office Based 3-4 Days Per Week/Hybrid Working - Accessible from Carlisle, Cockermouth, Penrith, Workington & Windermere £27,000 - £37,000 Depending on Experience Full Time - Permanent Hours … Hours Per Week Culture: Providing Professional Services with Integrity Through Teamwork and Continuous Learning Company: Established Proactive ITSupport & Bespoke Website Design Your Background: ITSupport, User Desktop Support, Server and Cloud Service Support, IP Networks, Windows Servers, MSP Sectors: IT, Customer Support, ITSupport Who we are: We are More ❯
Manchester Area, United Kingdom Hybrid / WFH Options
Candour Solutions
Senior ITSupportEngineer - Manchester - £30,000-£35,000 A growing and forward-thinking business is seeking a skilled Senior ITEngineer to join its IT team during an exciting phase of expansion. This role has arisen due to genuine business growth and offers a structured pathway for progression, particularly for those with ambitions … to step into leadership roles. This is a varied role where you will be mentoring and supporting the more junior engineer (1st/2nd Line) in the team, acting as a point of escalation and getting involved in projects. This is a hybrid role, with three days a week based at the company's Manchester office and two days … working from home (post-probation). Key Responsibilities: Act as a point of escalation for hardware, software, networks, and business applications. Mentor and support junior team members, promoting a culture of technical excellence. Lead resolution of escalated technical issues and serve as a key contact for complex IT problems. Diagnose and resolve issues across Microsoft Windows environments. SupportMore ❯