3 of 3 Apprenticeship IT Support Technician Jobs in the UK

As an IT apprentice, you will be part of a wider IT support function. You will work with colleagues responding to IT incidents both remotely and in-person across multiple sites. These incidents vary and can involve Cloud, Networking and Hardware technologies. Role Roles and responsibilities … but not limited to; • Live the mission, values and drivers every day • Support business services to ensure service targets are being met and all processes are followed • Support the business services team to instil processes, quality of service and industry best practices throughout your service area • Ensure all … completion on the service management tool • Follow processes as set out in mapping tool and identify any areas where they can be improved upon • Support IT hardware on site, including basic repairs, wireless and wired network troubleshooting, reimaging and initial software triage across all academies within our trust More ❯

between 2 sites, 1 in Newbury and 1 in Aldbourne Wiltshire. The ideal candidate will work in a 1st and 2nd line capacity and support the clients of the company and help maintain the systems in house as well. Microsoft Based Systems. Role We are looking for a motivated … and enthusiastic IT Support Apprentice to assist with both in-house and external technical support. In this role, you will learn how: To provide support to internal staff Help troubleshoot hardware and software issues, and ensure systems run smoothly You will also gain experience working with external … clients, helping to resolve their technical queries and delivering great customer service This is a fantastic opportunity to develop your IT skills while working alongside experienced professionals Trouble Shooting Problem Solving Website Experience Customer Service Microsoft Training Information Communications Technician Level 3 Apprenticeship Standard: Training on the job More ❯

Velocity Academy have an exciting new opportunity for a IT Support Technician with SWOOPOS, an IT Support company based in Wolverhampton. This is a fantastic opportunity for someone to get themselves into IT and kickstart a career. Role You will assist new potential customers … team who are there to ensure they get the most from their programme. Successful completion of this apprenticeship gives you an accredited Level 3 IT Support Technician qualification, with training in how to: Install and configure relevant software and hardware as appropriate for example: mobile apps, printers … projectors, scanners and cameras. Address IT issues by prioritising in response to customer service level agreements. Administer security access requirements and permissions for stakeholders escalating as necessary for example password resets. Support the roll out of upgrades or new systems or applications. For a full list of programme More ❯