1 IT Support Jobs in Birmingham with Remote Work Options

A fantastic opportunity for an IT Support Technician to join an established, leading midlands-based technology company with exciting growth plans. Benefits - remote working, up to £100 per month contribution to office costs, private healthcare, contributory pension, 23 days Annual leave + statutory Bank holidays + birthday off … Must have the right to work in the UK without sponsorship. Job & Department Summary Delivery of the Support service is the first point of contact for customers regarding our client's products and is a critical component in ensuring their customers always have a positive experience. The Support … ambassador for the company, and our client strives to always offer the highest levels of customer service. Essential Functions To review details of the support ticket that a customer has logged in the online support portal. Triage the ticket to ensure the customer has provided all necessary information more »