1 to 25 of 69 Apprenticeship IT Support Jobs in England

We are looking for an IT Support Technician we can grow and develop into a high-performing member of our team. You’ll become part of our small-but-mighty team of dedicated IT experts, providing leading technology solutions over the phone, email and remotely to our … clients in Devon & Cornwall. The Role juggles customer service and IT knowledge. Role As our successful IT Support Technician, you will become fully integrated within JMV Solutions’ IT Support team. This is a customer-facing role, providing services to our business clients and liaising with … our internal experts to escalate issues in need of more complex solutions. This role is one that juggles customer service with IT know-how, as you’ll be communicating directly with clients every day, fixing all manner of IT Issues, responding to user requests and proactively managing issues more »

The IT Support Apprentice provides first-line responses to client issues and queries over the phone and via the helpdesk portal and email. The IT Support Apprentice will need to regularly liaise with the Implementation Team and Client Services to ensure clients smoothly transition from project. … Role The IT Support Apprentice provides first-line responses to client issues and queries over the phone and via the helpdesk portal and email The IT Support Apprentice will need to regularly liaise with the Implementation Team and Client Services to ensure clients smoothly transition from … project to BAU and provide an exemplary level of service to existing clients The IT Support Analyst will report directly to the Client Services Manager The successful applicant will be responsible for investigating and solving all client support issues in a timely and thorough manner As this more »

Launch Your IT Career! Join Our Team as an Apprentice Helpdesk Support Engineer. Gain Hands-On Experience, Mentorship, and Grow in a Dynamic Tech Environment. Apply Now! Role Act as first point of contact on the helpdesk, responding to customer enquiries efficiently and effectively Update tickets in real … L3 Information Communication Technician (ICT) apprenticeship – 18 months + EPA – Standard: ST0973 PROFESSIONAL RECOGNITION This apprenticeship is recognised for entry onto the register of IT technicians confirming SFIA level 3 professional competence and those completing the apprenticeship are eligible to apply for registration Blended on/off the job … training and location to be confirmed. Potential career routes/progression once apprenticeship completed: Support Technician, Help Desk Support, First Line Support, Office IT Technician, IT Support Analyst, IT Support Officer, Maintenance Support Technician, Data Centre Support Technician, Cyber/ more »

Are you passionate about technology and eager to kickstart your career in the dynamic world of IT? Look no further! Baltic Apprenticeships is thrilled to be partnering with a excellent technology service provider who is seeking a dedicated and enthusiastic individual to join their team as an IT Support Apprentice. The client considers themselves to be one of the friendliest, most personable technology service companies in the North East.They work with a wide variety of clients ranging from 1 users to over a 1000 users across multiple sites spread around the world, a majority of their … clients are in the North East however, they now supply IT support to clients globally, with users in India, Kenya, Singapore, Bangladesh,Tanzania and further afield. They have a wealth of experience with working with apprentices in the past to develop and progress them, there is no better more »

You will be part of our busy support desk function. This is a customer-facing role. As a support engineer, you will manage support tickets alongside experienced colleagues and respond to all reported IT support incidents. These are both software and hardware-related. Role We … are looking to recruit an IT Technician Apprentice who is a hardworking, organised individual with flexibility and a willingness to learn. As an IT Technician Apprentice your main roles and responsibilities will include: - Becoming a valued part of the IT Support team - Learning how to provide … technical support - Assisting in customer projects and support activities as skills allow - Gaining on the job experience and being able to utilize the skills you have gained over the duration of your apprenticeship - Helping the existing staff, and the other sub-contractors partnered with, to deliver IT more »

As an Apprentice IT Support Technician, you will play a vital role in ensuring the smooth operation of our IT infrastructure and service desk across the UK Group. This apprenticeship offers the opportunity to gain hands-on experience while studying, setting you on a path towards a … successful career in IT support. Role During your apprenticeship, you will: - Provide first-line IT support to nurseries and central support colleagues via the IT helpdesk. - Support the company’s operational IT infrastructure under the guidance of the ICT Director and senior IT technician. - Ensure nurseries have reliable Wi-Fi and communications, resolving any issues promptly. - Maintain records of IT support requests and activities. - Assist in routine network maintenance tasks and hardware/software installations. - Collaborate with project stakeholders to deliver IT projects efficiently. - Adhere to health and safety more »

Are you looking to kick start your career in IT with a supportive employer? If you have a passion for IT, an interest in troubleshooting and great communication skills, this role could be ideal for you. PETA are proud to be working with Medhurst Communications to support them with the recruitment and training of a new IT Support Apprentice. Role What will my new role involve? Joining the team as an IT Support Apprentice, you will learn: How to provide IT support on both hardware and software including desktop PCs … mobile devices, audio visual and networking equipment How to maintain and troubleshoot IT equipment How to identify and resolve technical problems We would encourage early submissions of applications, as these will be considered on receipt and suitable candidates invited for interview. An enhanced DBS Disclosure check will be required more »

Support Analyst/IT Engineer/IT Support We are an IT Solutions provider, primarily focused on remote management and support of customer’s IT infrastructure. Seeking a Support Analyst/IT Engineer to work from our offices based in northwest … London on Permanent basis. The successful candidate will be expected to provide remote and on-site support to client base of varied market sectors working with a team of support engineers. You will be expected to travel using own transport when visiting customer locations. Costs will be fully … Microsoft Windows Desktop OS & Microsoft Office (All versions) • MAC OS & Linux • Working knowledge of Smart Phones (iOS/Android) • Proven knowledge of Firewall configurations, support and troubleshooting • Proven knowledge and troubleshooting of Microsoft Windows Servers, Active Directory & Group Policies • Proven knowledge and troubleshooting of Microsoft SQL Server • Proven knowledge more »

Are you passionate about technology and eager to kickstart your career in the exciting world of IT support? Look no further, Baltic Apprenticeships is thrilled to partner with a leading provider of cutting-edge server solutions, who is seeking enthusiastic individuals to join their team as IT Support Apprentices. The clients busy office currently has an opportunity for a professional individual to fill the role of Apprentice IT Technician. In this position, the successful applicant will be responsible for working with their integration team to build, test and manage client orders. They are looking … work well within a hardware based role meeting deadlines for clients. This opportunity is for someone who is looking for a start within the IT industry. This apprenticeship offers an excellent grounding in computer hardware including operating systems, networking, customer support, computer components. In addition to this apprenticeship more »

We are recruiting an IT Support Apprentice to join our IT team in our Ipswich office. Reporting to the Infrastructure Support Manager, the successful candidate will be responsible for delivering 1st line technical support across the group of businesses. This will include assisting the IT Service Desk in all areas of user and desktop support. Role The role will include: Provide assistance 1st line technical support to staff in providing IT support to the Fred. Olsen businesses. Effectively use service desk tools to manage service desk requests. Assist and guide users … will have excellent communication skills and be able to work to provided timescales. We are keen to hear from individuals who are passionate about IT and technology. As the IT Support Apprentice, you will have a fantastic opportunity to learn and grow with a team of supportive more »

As part of our busy IT support function, you will assist is delivering support to IT incidents for our customers via our ticketing system. These incidents can be Cloud, Software, Hardware and Network related. You will be supported by senior engineers as you develop your knowledge … and skills. Role We are looking to recruit an IT Support Technician Apprentice who is a hardworking, organised individual with flexibility and a willingness to learn. Your main roles and responsibilities will include: - Managing all incidents and IT support requests from receipt to resolution & closure - Helping … resolve IT/technical incidents for a range of devices (PCs, laptops, tablets, printers/scanners and interactive boards, etc.) - Keeping accurate records of all site information using IT service management tools - Providing excellence customer service to end users, such as staff & students - Ensuring service level agreements are more »

You will based at a school site and be part of the wider IT support function. Support will be delivered both remotely and in-person across the whole school estate. Support will cover Cloud and Network technologies, and will cover both hardware and software disciplines. Role … We are looking to recruit an IT Support Technician Apprentice who is a hardworking, organised individual with flexibility and a willingness to learn. Your main roles and responsibilities will include: Managing all incidents and IT support requests from receipt to resolution & closure Helping resolve IT … incidents for a range of devices (PCs, laptops, tablets, printers/scanners and interactive boards, etc.) Keeping accurate records of all site information using IT service management tools Providing excellence customer service to end users, such as staff & students Ensuring service level agreements are met Promptly completing any admin more »

Are you looking for an IT Apprenticeship? Look no further, Baltic Apprenticeships are working with an Academy Trust who are committed to providing top-tier education to every child through exceptional teaching and leadership. As an IT Apprentice, you'll play a crucial role in supporting our schools … technological infrastructure, working closely with seasoned professionals. This role offers a unique chance to gain hands-on experience, develop vital IT skills, and contribute to our mission of fostering world-class education. In this role, youll work towards your level 3 IT Support Apprenticeship, delivered by our … expert training team at Baltic Apprenticeships. A Typical Day in the Job: Respond promptly to IT support tickets, providing timely assistance to staff and students with technical issues. Diagnose and resolve basic IT problems, including software glitches, connectivity issues, and peripheral malfunctions. Assist users in resetting passwords more »

Baltic Apprenticeships are excited to be working alongside our clients who deliver competitive advantage by prioritising exceptional customer service and sales support, utilising cutting-edge technology and operational innovation. As an IT Deskside Support Apprentice, you will work closely with their experienced IT team to provide … technical support to their employees. This role offers a hands-on learning experience in troubleshooting hardware and software issues, setting up workstations, and assisting with IT projects. If you're passionate about technology and eager to kickstart your career in IT, we want to hear from you … In this role, youll work towards your IT Support Level 3 Apprenticeship delivered by our expert training team at Baltic Apprenticeships. A Typical Day in the Job: Provide IT support services to their workforce, ensuring a high level of customer service Take ownership of reported IT more »

enthusiastic individual to join an outgoing team based in Guildford. This apprenticeship offers a fantastic opportunity to gain practical experience and essential skills in IT support while working within an educational environment. This apprenticeship will provide comprehensive training in IT support and will lead to a … nationally recognised qualification. Within this role you will provide first-line technical support to staff and students within the academies across the trust. Assist with troubleshooting and resolving IT issues, including hardware, software, and network problems. Support the maintenance and monitoring of IT infrastructure and so … work towards your Information Communication Technician Apprenticeship, delivered by our expert training team at Baltic Apprenticeships. A Typical Day in the Job: Respond to support tickets, ensuring they are updated on timely basis - Managing printing support, logging Manage print services and thorough understanding of network securities. Gain full more »

broadcasters in the industry? Baltic Apprenticeships are thrilled to be partnering with a large Media & Entertainment Data Workflow company to hire their next ICT Support Technician Apprentice to join their other successful apprentices. The client is based in Sheffiled & provide storage and servers for some of the largest broadcasting … an apprenticeship scheme to help nurture the future talent of the industry. You will be guided through your apprenticeship with the help of our IT coaches at Baltic Apprenticeships as well as working on building hardware, configuring networks, fixing hardware issues, installing software and so much more to reach … your true potential! In this role, youll work towards your IT Support Technician Level 3 Apprenticeship delivered by our expert training team at Baltic Apprenticeships. A Typical Day in the Job: Building IT systems and configuring networks General IT cabling Troubleshooting, testing and analysing problems within more »

broadcasters in the industry? Baltic Apprenticeships are thrilled to be partnering with a large Media & Entertainment Data Workflow company to hire their next ICT Support Technician Apprentice to join their other successful apprentices. The client is based in High Wycombe & provide storage and servers for some of the largest … an apprenticeship scheme to help nurture the future talent of the industry. You will be guided through your apprenticeship with the help of our IT coaches at Baltic Apprenticeships as well as working on building hardware, configuring networks, fixing hardware issues, installing software and so much more to reach … your true potential! In this role, youll work towards your IT Support Technician Level 3 Apprenticeship delivered by our expert training team at Baltic Apprenticeships. A Typical Day in the Job: Building IT systems and configuring networks General IT cabling Troubleshooting, testing and analysing problems within more »

As an IT Apprentice, you will have the opportunity to gain knowledge and experience across the three main areas of the business. This will include our busy support helpdesk function, project support and workshop. This means you will learn all aspects of IT covering software and … hardware support, installation and project management. Role The role will initially be divided between three key areas - Workshop Administration, Team and Project Support, and Helpdesk Support and Administration. You will be trained up over a period of time to do the following tasks: Workshop Administration Setting up … client equipment is working Removing and replacing parts from Laptops and Desktops Keeping the workshop and associated areas clean and tidy Team and Project Support Assisting with Onsite Hardware Installations Supporting Office Move and Migration Projects Data Cable, trunking and rack installs Research of new technologies Some onsite visits more »

Are you passionate about technology and eager to jumpstart your career in IT? A leading provider of innovative IT solutions, is seeking an enthusiastic individual to join their team as an IT Apprentice. As an IT Apprentice, you'll embark on an exciting journey of learning … and growth while gaining hands-on experience in various facets of the IT industry. The company is at the forefront of revolutionising the IT landscape. They specialise in providing cutting-edge solutions to businesses of all sizes, helping them optimise their technology infrastructure and achieve their goals efficiently. … With a dynamic team of experts and a commitment to excellence, they are dedicated to fostering talent and nurturing the next generation of IT professionals. As an IT Apprentice, you will have the opportunity to work closely with seasoned professionals on real-world projects spanning across diverse IT more »

to learn, we want to hear from you! This apprenticeship will provide you with the skills and experience needed to thrive in the dynamic IT industry. In this role, you'll be providing first-level support to end-users, solving hardware and software issues. Dive into the world … Level 3 Information, Communications Technician Apprenticeship delivered by our expert training team at Baltic Apprenticeships. A Typical Day in the Job: Provide 1st line IT Support to customers who seek IT support Logging helpdesk issues and escalating when necessary Remote access troubleshooting Configuring systems and updating … updated Answering customer tickets through a ticketing system and speaking over the telephone responding to inquiries from password resets to backups Full training and support will be provided by your workplace mentor and from the Baltic team. Salary, Hours & Benefits: £14,700 Per annum Monday Friday (40 hours per more »

Are you looking to kick start your career in IT with an employer who has a track record of apprentice success? If you have a passion for IT, an interest in troubleshooting and great communication skills, this role could be for you. PETA are proud to be working … with The Cowplain School to recruit and train a new IT Support Technician Apprentice. Role Joining the team as an IT Support Technician Apprentice, you will be responsible for the following duties: Assist with simple routine repair and maintenance of ICT equipment Checking printers are online … users and user accounts on both the local and cloud networks Investigate software regarding its potential use on the school network Training As an IT Support Technician Apprentice, you will be studying towards a level three ICT Support Technician apprenticeship. This apprenticeship is 22 months in length more »

Are you ready to dive into the world of IT and kickstart your career with a leading technology company? We're on the lookout for a driven IT Apprentice our clients team. Our client provide IT support for many home and business clients across Sussex, Surrey … and London . As a key member of their technical support team, you'll play a crucial role in ensuring their clients' systems run smoothly and efficiently. Whether you're troubleshooting issues over the phone or providing face-to-face assistance, you'll be empowered to make a real … professionals who are dedicated to helping you thrive. They are committed to using technology to make a positive difference in the world. As an IT Apprentice, you'll have the chance to contribute to projects that drive innovation, efficiency, and growth for their clients. ? In this role, youll work more »

The Apprentice IT Support Executive will provide proactive operational IT and administrative support to our Colleagues at all levels across the Group and will be an active participant in delivering the IT services. Role Supporting the IT team in resolving technical issues. Creating incident … tickets for all technical issues raised to the helpdesk. Troubleshooting hardware issues with the support of the IT team. Processing new starters and leavers. Building and configuring desktops and laptops from our build station. Reporting monitoring system notifications and alarms to IT Management. Participating in weekly team … projects. Training Firebrand’s sector-leading Level 3 Information Communication Technician (L3ICT) Apprenticeship Programme trains apprentices to deliver efficient operation and control of the IT and Telecommunications infrastructure and to deliver and support the information systems needs of an organisation. Options include pathways for Support Technician, Network more »

There is an exciting opportunity for a driven individual to develop their career in IT, working as 1st/2nd line support engineer. This is an excellent opportunity, offering any candidate the opportunity to work in a highly technical environment, using the latest technologies where you can bounce … ideas off the other technicians in the team. Role Providing 1st, and 2nd line technical support queries professionally and efficiently, maintaining a high degree of customer service Taking ownership of user problems, performing technical diagnosis and fixing issues remotely or scheduling for an on-site engineer Documenting calls on … the call ticketing system Following standard help desk procedures & processes Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This new Microsoft apprenticeship more »

On this Degree Apprenticeship, you'll own all Technology and Recruitment Technology support and new projects including maintaining a relationship with our external IT support company. You will work with our team to understand what software and tools might be useful for them to perform better in … limited to]: Troubleshooting Technical Issues: Assist employees with resolving hardware, software, and network-related problems they encounter and provide prompt and courteous responses to IT help desk requests, either via phone, email, or ticketing system Hardware and Software Setup: Assist in the setup and configuration of new computers, printers … as needed User Account Management: Create, modify, and deactivate user accounts in various systems and applications Ensure proper access permissions are maintained Basic Network Support: Help maintain and troubleshoot network connectivity issues, such as Wi-Fi connectivity, network printer problems, and basic network configuration tasks Assist in monitoring systems more »