15 Permanent IT Support Jobs in the North East

Permanent - 2nd Line IT Support - Newcastle/Hybrid * Role: 2nd Line IT Support * Location: Newcastle Upon Type/Hybrid * Sector/Industry: Healthcare * Provide customer support and perform service desk incident management. * Track and assign open incidents, collaborating with other service desk colleagues regionally to … resolve outstanding incidents. * Actively use IT Service Management (ITSM) software and asset tracking applications. * Provide troubleshooting services for desktops, laptops, printers, and software. * Evaluate new software and hardware solutions. * Install and test new software. * Inventory all software and hardware, ensuring the inventory is updated at all times. * Administer Microsoft … deleting users. * Provide Microsoft 365 administration and end-user support. * Perform backup functions, monitor backups, and prepare backup tapes for off-site storage. * Manage IT user documentation. * Undertake training and development to maintain awareness of new and emerging technologies. * Identify IT customer training requirements and liaise with HR more »

IT Support Technician Hull (East Yorkshire) Permanent £25,000 + Benefits IT Support Technician needed to provide IT tech support for a School based in Hull (East Yorkshire). Enhanced DBS certificate preferred, but not essential. A chance to join a leading IT managed services business specialising in providing IT support into the Education sector. Start ideally June/July 2024. Key experience + tasks will include: Providing day-to-day IT support for Desktop PCs, Mobile Devices, Laptops, Chromebooks and Tablets. Peripheral Support for Printers, Scanners more »

GRADUATE/JUNIOR IT SUPPORT ENGINEER - NEWCASTLE Graduate/Junior IT Support Engineer, IT Support, Desktop Support, Application Support Fantastic opportunity to join one of the most successful companies in the world in IT that provide cutting-edge software solutions on … a global scale. They are looking to train a talented Graduate or Junior IT Support Engineer within a Support team for disruptive applications. The role will help you develop high-level problem-solving, strong organisational skills and advanced knowledge of software, hardware and networking. The company will … excellent customer service and have an interest in the newest technology on the market then please apply to find out more! Graduate/Junior IT Support Engineer, IT Support, Desktop Support, Application Support GRADUATE/JUNIOR IT SUPPORT ENGINEER - NEWCASTLE more »

My client is looking for a 1st Line Support Engineer to join their team. This is an exciting opportunity to join a well-established MSP with a long-standing track record with a large client base. This role will offer you variation on day-to-day tasks and a more »

Junior IT Support Engineer Newcastle/Hybrid £24,000 - £30,000 Are you passionate about IT and making a positive impact on the community? Join our client's technical team, a dedicated force in providing quality housing solutions in Newcastle City Centre. They are currently seeking a … Junior IT Support Engineer to join their internal IT team and support them with technical projects and tech support. Responsibilities: Provide essential IT support to internal staff. Diagnose and troubleshoot hardware, software, and network issues. Install, configure, and maintain computer systems. Collaborate with the … IT team to manage and enhance the IT infrastructure. Contribute to community-focused IT projects that empower residents and local initiatives. Tech Stack: Active Directory Office 365 Windows Server Hyper-V and/or VMWare Networking Hardware Company Benefitts: Opportunities for professional development. A total of more »

IT Support Technician Hull (East Yorkshire) Permanent £25,000 + Benefits IT Support Technician needed to provide IT tech support for a School based in Hull (East Yorkshire). Enhanced DBS certificate preferred, but not essential. A chance to join a leading IT managed services business specialising in providing IT support into the Education sector. Start ideally June/July 2024. Key experience + tasks will... APCT1_UKTJ more »

about how the data we own can be used to drive better decision making and competitive advantage. We have an excellent opportunity for an IT Application Support Specialist at our head offices, Cowick Hall in East Yorkshire. As a key role within the Group Applications team, the Application … Support Specialist is responsible for the technical and end user support of the Group Forecast & Replenishment Planning software (Logility/Voyager). You will also ensure that global sites are supported with best practices via support, monitoring, and training. You will get to work with a variety … software such as QLIK dashboards and will work within the global SAP team, aligning changes and improvements with the Supply Chain team and wider IT & business teams. Benefits Package: The successful candidate will receive a competitive benefits package including: Defined benefit pension scheme with death in service benefit more »

3rd Line IT Support Technician Gateshead (Newcastle) £30,000 - £45,000 Are you an experienced IT professional looking for a challenging role in a dynamic environment? Join our client, a leading Managed Service Provider, as a 3rd-line IT Support Engineer in the vibrant city … of Newcastle. As a 3rd Line IT Support Engineer, you will play a crucial role in ensuring the seamless operation of their clients' IT environments. You will be responsible for providing advanced technical support, and troubleshooting complex issues. Day-to-Day: Act as a senior point … of contact for escalated technical issues from 1st and 2nd line support. Diagnose and resolve complex hardware, software, and networking issues. Provide expert-level support for Windows Server, Active Directory, and other enterprise-level technologies. Collaborate with clients to understand their business needs and recommend strategic IT solutions. more »

IT Support Apprentice - Level 3 Our client is a leading provider in the technology sector, specializing in end user support, server maintenance, networking, and cloud-based systems. With a commitment to excellence and a focus on innovation, they empower businesses to optimize their IT infrastructure and … on experience in various aspects of IT. **Position Overview:** Our client is seeking a motivated and enthusiastic individual to join their team as an IT Support Apprentice. This role offers a unique opportunity to kickstart your career in IT while receiving training and mentorship from experienced professionals. … As an apprentice, you will assist with providing technical support to end users, maintaining server infrastructure, troubleshooting networking issues, configuring and supporting their bespoke document management system, print management, and assisting with cloud-based system migrations. **Key Responsibilities:** Provide first-line technical support to end users, including troubleshooting more »

My client is a world-renowned retail manufacturing company, with several sites spread across the globe. They're looking for a dedicated IT Support Technician who is eager to learn and improve their craft. If you're looking for a role with a close-knit team, and also … a sense of independence, then this may be the role for you. IT Support Technician £25,000 - £30,000 Durham/Onsite Day-to-Day: Provide first-line support to end-users, addressing hardware and software issues promptly and effectively. Assist users with troubleshooting, resolving technical problems … integrity of data and backups are in line with policies and disaster recovery plans. Tech Stack: Windows Server Office 365 Azure Networking Hardware Desktop Support Company Benefits: 32 Days paid annual leave Opportunities for career growth and development Collaborative and supportive work environment Tight-knit, technically strong team to more »

IT Support ( MSP ) £25,000 - £35,000 + Training + Progression + Company Benefits Newcastle Are you an IT Support Engineer or similar looking for an opportunity within a company that values its staff and provides companywide progression opportunities with unparalleled training for both management and … exciting opportunity to join a well-established and quickly growing managed service provider for business technology, looking to expand their team of highly skilled IT professionals within their office based out of Newcastle. This is the perfect opportunity for an IT Support Engineer or similar, looking to … work their way up within a thriving company. In this role you will work within a team, providing support with IT problems, taking on training where needed and ensuring the success of multiple businesses. On the helpdesk team you will troubleshoot IT issues raised on the ticketing more »

needs. They prioritise cultivating a warm and welcoming environment for their colleagues, having a great reputation locally for being a super place to work. IT Support Technician Durham/Onsite £25,000 - £30,000 (DOE) Day-to-Day: Support the internal hardware and software - maintenance, repairs, troubleshooting … etc. Provide 1st and 2nd line support for all IT-related issues. Diagnose and resolve issues via the helpdesk system. Assist with hardware and software installations for new users/system upgrades. Administer user accounts, passwords, email accounts, and security access for staff. Create and maintain documentation. Support more »

My client based in Newcastle are looking for a 3rd Line IT Support Engineer but would consider an experienced 2nd liner ready to step into a 3rd line role. Client will offer training, pay for course/certifications and progression! This role offers hybrid working depending on project more »

needs. They prioritise cultivating a warm and welcoming environment for their colleagues, having a great reputation locally for being a super place to work. IT Support Technician Durham/Onsite £20,000 - £30,000 (DOE) Day-to-Day: Support the internal hardware and software - maintenance, repairs, troubleshooting … etc. Provide 1st and 2nd line support for all IT-related issues. Diagnose and resolve issues via the helpdesk system. Assist with hardware and software installations for new users/system upgrades. Administer user accounts, passwords, email accounts, and security access for staff. Create and maintain documentation. Support more »

3rd Line IT Support (MSP) Hartlepool £35,000 to £45,000 + Internal Training + Company Benefits + Progression Are you an experienced IT Support Engineer? Are you looking for the opportunity to progress your career within an established and local MSP? Do you want the … ever-growing company who have experience of working with education business all around Europe. On offer is a great opportunity for a 3rd Line IT Support Engineer with 3 Years + background in IT Support to work in a growing team of IT professionals in … an office environment full of knowledgeable and passionate IT specialists. With huge progression and development opportunities to develop skills on an individual needs basis. In this role, the successful 3rd Line IT Support Engineer will work alongside a dynamic team and oversee the 2nd Line and 3rd more »