8 Apprenticeship IT Support Jobs in the North West

We are seeking a motivated Level 3 IT Apprentice to join a dynamic IT department based in Liverpool! This organisation is a leading health cash plan provider committed to enhancing customer health and well-being. With over 150 years of experience, they have established themselves as one of … to gain hands-on experience and develop technical skills within a supportive and forward-thinking organisation. As the apprentice, you will work alongside experienced IT professionals to support systems, troubleshoot issues, and contribute to IT projects that drive innovation and efficiency across their operations. In this role … work towards your Information Communications Technician Apprenticeship, delivered by our expert training team at Baltic Apprenticeships. A Typical Day in the Job: Providing line support through IT help Desk including allocating calls Testing, monitoring, and reviewing cybersecurity IT Troubleshooting and monitoring issues Internal Audits on user devices more »

We have an opportunity for an Apprentice IT Support Technician. The ideal candidate will have a thirst for IT knowledge, have good ideas to contribute towards the company evolutions and have a strong drive to progress within the organisation. Duties will involve politely and professionally answering in … in-house documentation Proactively troubleshooting connectivity issues Ensuring that customer satisfaction is always upheld and following escalation paths Training The new Microsoft Azure Cloud Support Specialist Level 3 Information Communications Technician programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. Functional skills … if required. This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities. QA’s Azure Cloud Support Specialist more »

The IT Support Consultant/Customer Service Consultant role is a highly responsible position which requires someone who has the ability to effectively manage client expectations, take ownership of remote support and action a field engineer to site calls. Role · To maintain a high degree of customer … service for all support queries and adhere to good service management principles. · To take ownership of user problems and be proactive when dealing with user issues. · To log all calls on our support desk software and manage the ticket system effectively. · Deal with administrative activities professionally and in … qualification. The successful candidate may be offered full-time employment and the chance to progress to a higher-level apprenticeship or position in the IT team. Apprenticeship Standard Information communications technician (level 3) Training Provider NOWSKILLS LIMITED Working Week Monday to Friday 8.30am to 5:30pm Expected Duration more »

hardware, software, network services and data storage. Use infrastructure management tools to automate the provisioning, testing, deployment and monitoring of infrastructure components Prioritise systems support tasks and monitor and maintaining system performance Maintain regulatory, legal and professional standards Support the information systems needs for your business The role … June 2024 Desired Skills Team working Ability to work independently Trouble shooting skills Willingness to learn Friendly and professional Interpersonal skills Good communicator Good IT Literacy skills Qualifications 5 GCSE's including English and Maths GCSE or equivalent, grade A*-C/9-4 or equivalent (Essential) About the … Employer NETTEAM TX LIMITED An exciting opportunity has arisen to join us as an IT Support Specialist – Tier 1. Netteam tX is a comprehensive IT Managed Service Provider (MSP) offering a complete suite of technology solutions to businesses across the UK. At Netteam tX, we recognise and more »

toward all career opportunities. As part of this role, you will be responsible for monitoring the service board and progressing accordingly, ensuring exceptional service support to clients. You'll provide solutions and workarounds to incidents and problems, maintaining clear communication with both the team and clients. If you're … ready to dive into the dynamic world of IT and develop your skills alongside experienced professionals, we encourage you to apply! In this role, youll work towards your Level 3 Information Communications Technician Apprenticeship, delivered by our expert training team at Baltic Apprenticeships. A Typical Day in the Job … Monitor service board and progress accordingly. Provide exceptional service support to the client. Provide solution(s)/work around(s) to incidents and problems. Maintain clear communication with the team and clients. Assisting account managers by responding to queries regarding sites. Perform any other reasonable duties consistent with the more »

You will work in a close knit team within our corporate IT team. We operate a Hybrid working policy so you will be able to flex between working in the office and your home location to carry out this role. but during your initial training period the need to … be in office with other team members will be essential. Role Provide remote and face to face day-to-day 1st line support for both hardware and software including Microsoft, Google Android, Apple iOS and general hardware support (e.g. PC, Printer, Laptop) Providing assistance to resolve support issues or escalating the call within the relevant team Dealing with software issues e.g installation and upgrades Working on an IT Service Desk Platform to pick up, progress and action tickets coming into the 1st Line support queue Providing basic training over the phone for stakeholders when more »

This is an incredible opportunity to join a growing IT team with a great track record in supporting apprentices. NCO Europe are a leading financial and customer care provider and are looking for their newest apprentice to join their friendly team to help resolve a variety if IT issues within the business. Role In this varied role, you will provide first line technical support to internal staff. The successful candidate will require an aptitude for working with applications/systems to undertake analysis, diagnosis and resolution of staff problems, which may range from straightforward to more … of administration duties within this role. You will learn: Act as a single point of contact for phone calls and emails from staff regarding IT issues and queries Receiving, logging and managing calls from internal staff via telephone and email 1st line support - troubleshooting of IT related more »

Take a thrilling leap into the heart of cutting-edge technology with this amazing opportunity, we are searching for like-minded professionals to join this well-bonded team. ?This organisation was previously awarded the Investors in People Gold award and more »