Role: ITSupport Analyst Location: Maidstone, Kent £Competitive + Company Bonus & Benefits Hours: Monday to Friday 8:30 am until 4:30 pm (37.5 Hours) Our client, a leading international manufacturer, is currently recruiting an experienced ITSupport Analyst to join their site in Maidstone. This … is an exciting opportunity to join a growing ITsupport team. As an ITSupport Analyst, you will report directly to the local ITSupport Team Lead working closely with other colleagues to service impacting incidents and to fulfil requests. Knowledge of supported services … faster resolutions. Duties include: - Deliver day-to-day activities for Incident Management, Request Management, and Service Desk processes whilst following the documentation available to support these activities. - Collaborate with service analysts across all business functions to meet and where possible exceed agreed Service Level Agreements (SLAs) - Support and more »
is a Prominent energy company headquartered in the UK. They provide critical power and services to the National Grid and commercial clients. With the support of I Squared Capital, the company manages a network of over 65 energy facilities across the country. JobDescription: ???? Facilitating the onboarding process for new … for departing staff. Maintaining an asset registry and overseeing the lifecycle of user devices. Handling incidents and requests via the service management tool. Providing support for a diverse and continually evolving range of applications, software, and hardware. Upholding governance standards across all IT service management processes. Collaborating with … their lifecycle. Logging incidents and faults, categorising andescalating them as necessary. CandidateProfile: ???? A minimum of 2 years' experience in a similar role,such as ITsupport or service/help desk. Previous hands-on and on-site experience. Proficiency in troubleshooting network issues at the user level. Familiarity more »
Employment Type: Contract
Rate: £180.0 - £200.0 per day + Up to £200 Per day - Inside IR35
Milton Keynes, Buckinghamshire, South East, United Kingdom Hybrid / WFH Options
Quality Personnel Services Ltd
Summer project 29th of April - 28th of July Quality personnel are currently looking for a professional, customer service driven helpdesk support agent to join one of our clients for a summer project. This person would need a mix of technical knowledge and the ability to communicate with users of more »