3rd line ITSupportAnalyst required for large organisation in Somerset Troubleshooting at 3rd Line Project co-ordinaton Circa £31-33k plus 30 days holiday WeDoData have partnered with with a great further education college in Somerset who are looking for an ITSupportAnalyst, specifically at 3rd line. This role would be full time, permanent and mainly office based. You'd be joining a team who take the lead in server administration, and the design, project management and the delivery of advanced IT technical support across the college group. … As a 3rd line technician you'll be involved in troubleshooting some of the more advanced ITsupport issues that have been escalted by the 1st and 2nd line technicians. You'll also be involved in coordinating projects , so some pojects experience (large or small) would be fantastic. more »
An interesting new opportunity has arisen at a leading law firm for an ITsupport Analyst. This is a 6-month contract based in the London office. Working as part of the IT team, the main purpose of this role will be to resolve 1st and 2nd … line support calls and to assist with resolving higher level calls. Main Responsibilities: Logging, managing and closing tickets. Setting up technical resources in meeting rooms. Imaging laptops. Assisting with the printer system. Maintaining mobile devices and laptops. Resolving 1st and 2nd line support queries. Taking responsibility for the … solutions. Managing user configuration within various systems. Creating and maintaining service desk documentation. Carrying out basic network infrastructure. Liaising with vendors in relation to IT or telecoms supplies. Carrying out inductions for new starters. Main experience and skills required: ITsupport within a professional services environment. iManage more »
macOS and Windows ITSupportAnalyst This a fantastic opportunity for a 1st line Support Technician with macOS and Windows ITsupport skills to join a growing team. You will be working with an experienced team of technicians who can help and support … with plenty of scope for career progression too. Main Purpose of the Role: We are looking for a macOS and ideally some Windows too ITSupportAnalyst to take calls from existing customers with a view to carrying out first-line and maybe some second-line support. … expected to undertake other duties and responsibilities relevant to the nature, level, and scope of this role. Person Specification: Essential Experience: macOS and PC support experience to a decent level. Troubleshooting and installing software/OS Network and Server knowledge. Desirable Experience with: macOS Windows JAMF or Management systems more »
West End, London, Piccadilly Circus, United Kingdom
Eligo Recruitment Ltd
Desktop ITSupportAnalyst (macOS-focused) Dynamic creative organisation is seeking a Desktop SupportAnalyst to join their team. The ideal candidate should possess at least one year of experience in an ITSupport role, preferably in a creative industry or equivalent qualification. … This role provides 1st and 2nd line macOS focused technical support to users, handling walk-in requests, calls, and emails directed to the internal IT department. Responsibilities: Provide company-wide 1st/2nd line ITsupport Log and track using the Helpdesk ticketing system and resolve … promptly or escalate as required Assist in project work Offer desk-side, telephone, and email ITsupport, troubleshooting problems and being available to assist - proactive and helpful Assist with laptops, AV systems, and meeting rooms Set up new starters and do onboarding Configure and deploy devices and phones more »
Are you an ITSupportAnalyst looking to be part of a forward-thinking and highly recognisable household brand in the UK? 🌟 Absolute Recruit are partnering exclusively with a dynamic and creative minded household name who are looking to grow their ITSupport function. Reporting … into the IT Lead, the ITSupportAnalyst will deal with tickets of varying nature from 1st to 2nd line, deskside support to users internally with the odd off-site visit. The ITSupportAnalyst should be security minded and have a … means you will be supporting users on both MAC OSx and Windows OS. You’ll need to build and deploy on both platforms. The ITSupportAnalyst will be the first POC in the team; you’ll have to prioritise tickets, manage assets and stock levels whilst more »
and project incubation. Our ventures, characterised by innovation and forward-thinking, are united in transforming the digital domain. Role Overview: We are seeking an ITSupportAnalyst to join our Blockspace team in London, focusing on enhancing our IT infrastructure. This position will report directly to … the Chief Technology Officer (CTO). Ideal for a versatile individual with a solid grounding in IT troubleshooting and a passion for user satisfaction, this role offers the opportunity to expand skills in web development and SharePoint design. Your duties will include being the initial contact for IT … site troubleshooting for hardware, software, and network problems, and engaging in web development and SharePoint projects. This position not only capitalizes on your existing IT expertise but also paves the way for growth into web development, SharePoint development, and DevOps engineering under the mentorship of the CTO, aligning with more »
Bishopsgate, London EC2N 4BQ, United Kingdom Supporting Deskside - customer service must be excellent. Looking for candidates who can work on B2B Senior ITSupportAnalyst – 3/4 days a week on site in London Hands-on Windows desktop support building PCs and fixing operating system …/driver/software issues – Dell environment, autopilot/PXE Microsoft 0365 Office – resolving customer issues, SME on SharePoint and Teams end user support Account administration (e.g. Active Directory, group policy, Okta, logon problems including remote logon issues). iPhone email support - Airwatch (e.g. mailbox setup and synchronisation … Service now experience, ticket and escalation handling Able to build relationships and rapport with clients in a face to face environment. AV meeting room support and troubleshooting Cisco VCs Solstice App Space Liaise with HQ team and local AV vendor Regional Technical Lead Escalation point for the other desktop more »
Radstock, Somerset, South West, United Kingdom Hybrid / WFH Options
Bighams Limited
Bighams operates 24/7 providing vital service to our customers. IT is central to the success of the business and the team supports the infrastructure and services vital to its operation. Due to internal promotion this position has become available for the right candidate. We are embarking on … a period of exciting change and this role will be a key appointment in its delivery. The role-holder will report to the IT Service Delivery Manager ensuring that IT systems are well maintained and supportable. We operate within an ITIL framework supporting and managing change of our … Enterprise IT infrastructure and our IT assets accordingly. We are seeking to employ an ITSupportAnalyst who will provide on-site IT services at Bigham's London office (remote ITsupport cover for Quarry Wells when required) to ensure that we more »
Role: As an 2nd Line Engineer specialising in either Office 365 or infrastructure here at COPC, you will be responsible for providing advanced technical support and troubleshooting for staff and students. The role involves managing and maintaining the colleges IT systems, including Office 365 applications, ensuring their optimal … performance and security. You will address escalated issues from the 1st line or support, perform system upgrades and collaborate with the other IT professionals to implement new technologies and solutions. Additionally, you may be conducting training sessions to enhance users proficiency with Office 365 tools and maintain documentation … for IT processes and policies. Key Responsibilities: Monitor and maintain network infrastructure to ensure high availability and performance Configure and manage user accounts and permissions within Office 365 and other systems Perform regular systems backups and disaster recovery operations Provide technical support for hardware issues and conduct routine more »
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Hays
Your new company Hays are working with an established organisation in Avonmouth, Bristol to support in the recruitment for a permanent ITsupport technician. The role offers hybrid working (3 days in office per week typically) and a salary up to £30,000pa depending on experience. Your … new role In the role you will join the IT services team to support in providing first class technical customer support (1st and 2nd line). You'll handle incidents face to face, over the phone and via email. The role is split between working on a … opportunity for personal development and career progression. To be considered for the role, you must have a couple of years' experience in a similar ITsupport environment, ideally working across 1st and 2nd line support. You'll have exposure with Microsoft Windows 11, MacOS and Active Directory administration. more »
duties of the job A rare opportunity has arisen in the Wessex Genomics Laboratory Service (WGLS) in Salisbury, to appoint a permanent full-time ITSupportAnalyst within our dynamic genomics IT team. WGLS is fundamentally dependent on effective and well-maintained IT resources. In … liaison with the wider Trust IT department, the genomics IT team are responsible for the installation and maintenance of the IT estate within our busy, progressive genomics laboratory. As the successful candidate, you will enjoy a varied role within this team including administering a range of specialist … IT systems and supporting staff with their use, problem resolution, routine service provision and maintenance tasks, and assisting with the preparation of audits for internal and external consumption. The role will be flexible in scope with potential for project or development work depending on your experience and aptitude. Applicants more »
The Opportunity: Our client is looking for a First Line SupportAnalyst who is technically skilled and has high customer service skills. Personality and attitude key to this position, you will be the face of the IT department and being able to work with people is crucial. … and profitable company that promotes from within and are focused on individual skills development on a team environment. Skills and Experience: Experience within an ITSupport or First Line Support role would be beneficial Knowledge of Windows 11, MAC IOS and Active Directory administration Exposure to Cloud … and an analytical problem-solving approach Role and Responsibilities: Service Desk: On-boarding and off-boarding users Managing networked resources access Provide end-users support onsite or remote Installation/update/troubleshooting of software Look after tickets and communicate updates to end-users Asset Management: Source new and more »
Employment Type: Permanent
Salary: £28000 - £30000/annum (plus company benefits & bonuses)
ITSupportAnalyst - Entry Level/Junior Position - Derby Fantastic opportunity for someone looking for their first opportunity in ITSupport! Salary up to 25k plus excellent benefits The role will be on-site near Derby, your own transport is required for this role (limited … desk team, you will play a key part in providing an excellent level of customer service to internal users who need assistance with their IT Hardware & Software. Working with the wider team, you will be responsible for providing initial technical support for any IT related issues. Ideally … you will have a real passion to work in IT, particularly supporting end users - since there is excellent opportunities for career progression in the business. Excellent communication skills, both verbal and written, are crucial for this role - since you will respond to users via email and phone. Training will more »
ITSupportAnalyst Remote, UK (with travel around the Midlands area) About Us At Family Action, we transform lives by providing practical, emotional and financial support to those who are experiencing poverty, disadvantage and social isolation. We have been building stronger families since 1869, and today … families in over 150 community-based services, as well as supporting thousands more through national programmes and grants. We are currently seeking an ITSupportAnalyst to join our team on a full-time, permanent basis, working 37 hours per week. The Benefits - Starting salary of … work scheme - Investment in your professional development with ongoing quality training and career development opportunities This is a terrific opportunity for a high-calibre ITsupport professional with experience in a customer facing environment to join our impactful organisation. You’ll be stepping into a crucial role, ensuring more »
Graduate/Junior ITSupport Engineer/Analyst (SQL) x 3 - Swindon - Training & Progression - New! Salary: £25,000 - £28,000 + Bonus, Benefits, Training & Progression Location: Swindon (Onsite) A leading organization in the Wiltshire area requires a number of Graduate/Junior ITSupport Engineers … growing team. Ideal candidates will have the following: Computer Science or related degree Knowledge in SQL or Linux or Java Demonstratable experience of providing support An outgoing vibrant personality and able to work well as part of a team. Demonstratable problem solving and ownership skills This is an excellent more »
Wolverhampton, West Midlands (County), United Kingdom
Ansaldo Nuclear Limited
must meet the eligibility to gain Security Clearance. Further information on the eligibility criteria for Security Clearance on the United Kingdom Security Vetting website. ITSupportAnalyst - Role Purpose This is a fantastic opportunity for an ITSupport Analyst. Working with the latest technologies, we … ideal candidate should have a wide and varied skillset, be self-motivated, willing to learn, hardworking and efficient with excellent attention to detail. The IT team provide a service that is critical for the smooth and efficient operation of the business on a day to day basis, by providing … support for all IT systems and services for all UK staff, spread currently over two sites (Wolverhampton and Risley). The ITsupportanalyst will be the first point of contact for any IT related queries, as the face of IT to the more »
We have a new ITSupport role now available which is working at one of Salisbury's most exciting SME's that offers advanced technology and services to both public and private entities worldwide. The company handle the design, development, and manufacturing of innovative products, delivering top-tier … capabilities tailored to meet the specific needs of their customers' missions. The role of ITSupportAnalyst comes with some excellent benefits which include: 33 days annual leave, private dental, private health insurances opportunity to develop your skills with further qualifications (paid for). The role is … and you will be located at the Headquarters based in the SP region. About the role: This is an exciting opportunity for an experienced ITSupportAnalyst or ITSupport Assistant looking to build the next steps in their career. Reporting to the ITmore »
IT Infrastructure SupportAnalyst - up to £37K - Central Bristol Exalto Consulting are currently recruiting for a permanent IT Infrastructure SupportAnalyst for a key client in Central Bristol. You will be responsible for the whole ITsupport/estate for the Bristol … who has excellent communication skills, with a pro-active, problem solving and "can do" attitude, who will have the sole responsibility for the whole IT estate in the Bristol office, including infrastructure, support, hardware and networks. Due to the nature of the role and responsibilities, you will have … as the CTO, also get involved in group wide projects, making suggestions and seeking solutions to improve operations and productivity for the company. Complete ITsupport for the Bristol office. Supporting the group IT Infrastructure. Day to day management of internal hardware and systems including laptops, desktops more »
Employment Type: Permanent
Salary: £35000 - £37000/annum Up to £37,000 + benefits
Desktop supportAnalyst (1st & 2nd line) required for a well established FTSE 250 Property Management company. This is a first and second-line IT Helpdesk and Deskside support role provinding a service to local office and remote staff. The role includes setting up and integrating new … employees, managing assets, and delivering excellent customer service. Responsibilities include: Serving as the main point of contact for all employees regarding IT helpdesk incidents. Assist IT infrastructure upgrades and installations as required. Providing technical assistance for PC users, telephony, and mobile communications Preparation and provision of hardware and … software for new employees Desired Skills & Experience: Essential At least 6 months continuous experience of Helpdesk and Desktop ITsupport Understanding of Active Directory (including Administration) Office 365 (including user Admin) ITsupport (including Networking TCP/IP, DHCP/DNS) Beneficial Experience with setting up more »
ITSupportAnalyst - Bristol - £20,000 to £25,000 Bristol growth organisation is seeking an ITSupportAnalyst to join their established IT team. As an ITSupportAnalyst, you will play a crucial role in maintaining the smooth operation … of the company's IT systems and providing technical assistance to employees. Responsibilities: Provide first-line technical support to internal users via phone, email, or in person. Troubleshoot hardware, software, and network issues, and escalate problems when necessary. Install, configure, and maintain desktops, laptops, printers, and other IT equipment. Set up and maintain user accounts and access permissions. Monitor and maintain computer systems and networks. Assist with IT projects and initiatives such as software upgrades and system migrations. Document IT procedures, configurations, and troubleshooting steps. Conduct user training on IT systems and tools. Stay more »
Job Description Senior IT Infrastructure SupportAnalyst - Milton Keynes Our Client is looking to recruit a Senior IT Infrastructure Support specialist with at least 5 to 7 years experience having come up the ranks from 1 st level support through to 3 rd level … support including project work. Must be an all-rounder in terms of technology and completely hands-on with the ability get things done. You will have very strong infrastructure generalist skills from the legacy Microsoft technology through to up-to-date MS Windows Server technology. Must have good applications more »
Rugeley, Upper Longdon, Staffordshire, United Kingdom
Solo Search Ltd
Position: Junior ITSupportAnalyst Suitable for: Junior C# Developer or 1st Line Support or Software Support, Helpdesk or Service Desk Analyst or IT graduate looking for entry level role. Anyone with an interest/some experience or knowledge of C# programming would … on experience Please note that unfortunately, our client is unable to offer sponsorship Our client, a niche software provider, is looking for a Junior ITSupportAnalyst to join their Service Delivery team. The main responsibilities of the role would include incident logging and management, problem solving … liaising with customers, programmers and database managers. Junior ITSupportAnalyst - Essential skills: Approx 6 months+ experience as Application SupportAnalyst, 1st Line SupportAnalyst, Software SupportAnalyst OR Junior ITSupportAnalyst OR IT Graduate (ideally more »
Job Title: ITSupportAnalyst Location: Leicester Salary: up to £30,000 Job Type: Permanent The Role Our client is currently looking for an ITSupport Analyst. My client is a leading manufacturer of ambient foods. The successful candidate will play a key role in … to be able to set up systems or resolve issues. To be able to replace parts when required, as well as being able to support the roll out of new applications. To be able to effectively set up new users to company standard. To install as well as maintain … within the field of IT. Proven track record in being able to resolve basic issues associated with system configuration. Knowledge of best practices within IT and being able to assess problems and solutions with this in mind. Hands-on knowledge of MS Office package. more »
Job Title: ITSupportAnalyst Location: NW10 (Park Royal) Salary: up to £30,000 Job Type: Permanent The Role Our client is currently looking for an ITSupport Analyst. My client is a leading manufacturer of ambient foods. The successful candidate will play a key … to be able to set up systems or resolve issues. To be able to replace parts when required, as well as being able to support the roll out of new applications. To be able to effectively set up new users to company standard. To install as well as maintain … within the field of IT. Proven track record in being able to resolve basic issues associated with system configuration. Knowledge of best practices within IT and being able to assess problems and solutions with this in mind. Hands-on knowledge of MS Office package. more »
IT/Application SupportAnalyst x 3 - All Levels - Swindon - New £25,000 - £36,000+ Bonus + Benefits A leading organisation in the Swindon area requires a number of IT/Application Support Analysts to join its growing support function. Suitable candidates will have more »