Peterborough, Cambridgeshire, East Anglia, United Kingdom
DGH Recruitment
Service Desk Analyst/1st Line SupportAnalyst A fantastic opportunity for a Service Desk Analyst/1st Line SupportAnalyst to join our Peterborough based real estate client on an initial 12 month fixed term contract basis As a Service Desk Analyst/1st Line SupportAnalyst you will be responsible for providing 1st line support to users within a Windows Environment. The ideal candidate will have experience with Windows 10, MS Office, Active Directory, Citrix, ServiceNow and come from a busy Helpdesk environment. Service Desk Analyst/1st Line SupportAnalyst In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position. DGH Recruitment Limited acts as both an Employment Agency more »
ITSupportAnalyst Conrad Energy are currently recruiting for an experienced 1st line ITSupportAnalyst to join their growing team. About Conrad Energy Ltd Our energy solutions directly address the energy trilemma (security, sustainability and affordability), enabling the UK’s transition to a … new starters and offboarding leavers Maintain an asset registry and manage user device lifecycle Managing incidents and requests through the service management tool Provide support for a wide range of Microsoft applications, software & hardware Maintaining governance standards across all IT service management processes Liaise with the team to more »
Desktop supportAnalyst (1st & 2nd line) required for a well established FTSE 250 Property Management company. This is a first and second-line IT Helpdesk and Deskside support role provinding a service to local office and remote staff. The role includes setting up and integrating new … employees, managing assets, and delivering excellent customer service. Responsibilities include: Serving as the main point of contact for all employees regarding IT helpdesk incidents. Assist IT infrastructure upgrades and installations as required. Providing technical assistance for PC users, telephony, and mobile communications Preparation and provision of hardware and … software for new employees Desired Skills & Experience: Essential At least 6 months continuous experience of Helpdesk and Desktop ITsupport Understanding of Active Directory (including Administration) Office 365 (including user Admin) ITsupport (including Networking TCP/IP, DHCP/DNS) Beneficial Experience with setting up more »
3rd line ITSupportAnalyst required for large organisation in Somerset Troubleshooting at 3rd Line Project co-ordinaton Circa £31-33k plus 30 days holiday WeDoData have partnered with with a great further education college in Somerset who are looking for an ITSupportAnalyst, specifically at 3rd line. This role would be full time, permanent and mainly office based. You'd be joining a team who take the lead in server administration, and the design, project management and the delivery of advanced IT technical support across the college group. … As a 3rd line technician you'll be involved in troubleshooting some of the more advanced ITsupport issues that have been escalted by the 1st and 2nd line technicians. You'll also be involved in coordinating projects , so some pojects experience (large or small) would be fantastic. more »
Basingstoke, Hampshire, South East, United Kingdom
AG TALENT LTD
Are you an ITSupportAnalyst who lives locally to Basingstoke? Do you want to provide support to a large business across multiple offices? Location: Basingstoke 5 days a week on-site Salary: £25,000 - £30,000 + Benefits Interview process: 2 stages Youll be responsible … for: 1st and 2nd line support across multiple offices Provide desk support Managing onboarding and offboarding of staffs IT systems and improving processes Youll have: At least 6 months experience as an ITSupportAnalyst Experience with Microsoft Products including Windows and Microsoft 365. more »
We are looking for the following skillset - · 1st/2nd Line Support · Customer Service · Excellent all-round IT Skills · Communication skills · Troubleshooting · Helpdesk/SLA Support I have an incredible opportunity an ambitious ITSupportAnalyst, who is looking to progress within the IT … to invest in your future! They are looking for someone who is looking to excel and hit the ground running in a well exposed ITSupportAnalyst position. This is a terrific opportunity for somebody who is ready to progress in the sector. This is an excellent … opportunity for somebody to be exposed to a wide variety of technologies, provide excellent technical and customer support, be challenged every day, and to finally progress considerably as a result. To apply, please reply with your CV. Kindest regards, In Technology Group Ltd is acting as an Employment Agency more »
Oxfordshire, England, United Kingdom Hybrid / WFH Options
Prince Talent & Resourcing | B Corp™
ITSupportAnalyst - 1st Line - Hybrid - £28,000 - £32,000 Who? Our clients energy solutions directly address the energy trilemma (security, sustainability and affordability), enabling the UK’s transition to a low carbon economy. Each of our clients projects deliver critical power and services to the National … power for an hour to around 1.8 million homes already, with another 2 million homes in the pipeline. What you’ll be doing as ITSupportAnalyst: Onboarding new starters and offboarding leavers Maintain an asset registry and manage user device lifecycle Managing incidents and requests through … the service management tool Provide support for a wide range of Microsoft applications, software & hardware Maintaining governance standards across all IT service management processes Liaise with the team to communicate and understand issues and be able to effectively coordinate how to resolve an issue Identify repeat issues or more »
ITSupportAnalyst We are looking for someone with experience of Active Directory, Windows Server, Anti-Virus and ideally Intune with maintenance of Laptops, mobile devices, printers and overall support to users. You will be working with a team to provide 1st-2nd line support to users, take ownership of asset management and provide an overall high quality support services across the business. Required Skills and Experience: Experience working within an ITSupport environment as part of a team, taking ownership of issues and seeing through to resolution. Active Directory, user … running backups, installing software and hardware, setting up mobile devices and laptops. Work on low level projects across the business, upgrades and migrations providing support through the transition process. Experience of Asset Management, inventory control of local IT assets. more »
Join The Doyle Collection as an ITSupportAnalyst and play a pivotal role in ensuring seamless operations across our properties. Responsibilities: Provide exceptional customer service to hotel staff, and other stakeholders Serve as a point of contact for hotels, addressing and resolving any systems issues or … concerns Collaborate with team members to ensure efficient and effective support to all properties Maintain a high level of accuracy and attention to detail when handling data and documentation Communicate effectively and professionally with a diverse range of individuals, including hotel staff, corporate team members, and guests. Monitor and … track technology support performance metrics and report findings to management Identify areas for improvement within the support process and offer solutions Stay updated on company policies, procedures, and industry trends to ensure accurate and up-to-date support to hotels Utilise problem-solving skills to resolve issues more »
A highly successful architectural firm is looking for a personable and driven ITSupportAnalyst to join its expanding team, based in London. Please note this is an office based role so you will work on site 5 days per week. Working as an integral part of … a team of engineers you will provide 1st and 2nd line support for all system and user issues. Consummate communication and stakeholder management skills are essential as you will be expected to provide a first-class user experience at all times. In order to be suitable for this role … experience with Azure, SCCM, and CAD/Design-based applications would be advantageous to your application. This is an excellent opportunity for an accomplished ITSupportAnalyst to join a market-leading firm that offers an attractive benefits package and clearly defined career path. more »
Junior/Graduate ITSupportAnalyst x 3 - Bristol - New - Training & Progression £25k + Bonus + Benefits A leading organisation in the Bristol area requires a number of junior/graduate ITSupport Analysts to joins it growing support function. Suitable candidates will more »
Junior/Graduate ITSupportAnalyst x 3 - Swindon - New - Training & Progression £25k - £28k + Bonus + Benefits A leading organisation in the Swindon area requires a number of junior/graduate ITSupport Analysts to joins it growing support function. Suitable candidates more »
Farringdon, England, United Kingdom Hybrid / WFH Options
Kurt Geiger
SupportAnalyst Requirements We’re looking for a SupportAnalyst to join the team. The role will have a primary focus on the following: Provide expert hardware support and service to KG colleagues and Teams across the Retail estate, Head Office, and Warehouse. Monitor, triage … and manage assigned and unassigned tickets, ensuring timely updates and resolution within the agreed SLA where defined. Support queries and issues that arrive via email, phone and walk-ins and ensure a ticket log is recorded. Work closely with third-party suppliers and service providers to promptly resolve incidents … starters, leavers, and amendments promptly and within SLA where defined Identify opportunities and assist in the implementation of recommendations to reduce or remove common support issues through training, technology, or improved processes. Contribute to the delivery of IT projects where assigned, ensuring deadlines and milestones are met. Field more »
Are you an ITSupportAnalyst who lives locally to Basingstoke? Do you want to provide support to a large business across multiple offices? Location: Basingstoke – 5 days a week on-site Salary: £25,000 - £30,000 + Benefits Interview process: 2 stages You’ll be … responsible for: 1st and 2nd line support across multiple offices Provide desk support Managing onboarding and offboarding of staff’s IT systems and improving processes You’ll have: At least 6 months experience as an ITSupportAnalyst Experience with Microsoft Products including Windows more »
Cambridge, Cambridgeshire, East Anglia, United Kingdom
Circle Group
1st Line ITSupport Engineer - Cambridge - MSP - £28K (DOE) Due to continued growth, a leading Microsoft Gold Partner based in Cambridge is looking for a 1st Line ITSupport Engineer to join the team. As a leading technology company, you will become part of a reputable … based role Windows OS 11/10 Windows Server, Exchange Server experience Active Directory Group Policy (DNS/DHCP) VPN technologies Firewall technologies & troubleshooting It would be highly advantageous if the ideal candidate that experience with the following: VMware/Hyper-V virtualisation tools Office 365 SQL Server Backup … technologies e.g. Veeam The roles and responsibilities of the role include administering T1 support requests, accurate call logging and relevant escalation when necessary. Working closely with the other Service Desk team in a collaborative environment sharing experience and skills where applicable. Company benefits include: Starting salary up to £28K more »
2ND LINE ITSUPPORTANALYST SALARY - £30,000 TO £35,000 + EXCELLENT BENEFITS PACKAGE LOCATION - SCUNTHORPE/HULL/PETERBOROUGH Your new role 2nd Line ITSupport within a fast-paced environment where you will be provided with an excellent salary package, training and … development support to allow you to further your career within the organisation. You will be responsible for providing technical support to customers and our 1st line colleagues & will also work with our 3rd line team to escalate issues where necessary. What you'll need to succeed Candidates wishing … and be able to confidently feel that they suit this role and have experience across the majority of these areas: A huge passion for IT and technology. Minimum 2 Years' Experience in a similar role. Strong organisation and communication skills. A friendly, approachable, can-do attitude. The ability to more »
Employment Type: Permanent
Salary: £30000 - £35000/annum Per Annum + Benefits + Bonus
Epsom, England, United Kingdom Hybrid / WFH Options
Piccadilly One
Piccadilly One is working with a successful UK organisation that is currently looking for a well-rounded ITSupport Contractor to join its ITSupport Function. This role is offered on an Inside IR35 basis, Hybrid Working available, 3-6 months. Tech stack and duties below. … Responsibilities Provide 1st line technical support. Collaborate with the wider IT Team/3rd Line when needed and communicate effectively with all stakeholders. Ensure customer interactions are managed efficiently and effectively, logging all interactions thoroughly on the ITSM tool. Provide a clear communication channel between customers and the IT … for customer engagement. Maintain a high level of customer service, understanding the impact issues have on customers and our business. Adhere to, promote, and support the business's Information Security policies. Work closely with fellow ITSupport Analysts to share information and knowledge. Ensure the correct procedures more »
Job Title: ITSupportAnalyst Location: NW10 (Park Royal) Salary: up to £30,000 Job Type: Permanent The Role Our client is currently looking for an ITSupport Analyst. My client is a leading manufacturer of ambient foods. The successful candidate will play a key … to be able to set up systems or resolve issues. To be able to replace parts when required, as well as being able to support the roll out of new applications. To be able to effectively set up new users to company standard. To install as well as maintain … within the field of IT. Proven track record in being able to resolve basic issues associated with system configuration. Knowledge of best practices within IT and being able to assess problems and solutions with this in mind. Hands-on knowledge of MS Office package. more »
Job Title: ITSupportAnalyst Location: Leicester Salary: up to £30,000 Job Type: Permanent The Role Our client is currently looking for an ITSupport Analyst. My client is a leading manufacturer of ambient foods. The successful candidate will play a key role in … to be able to set up systems or resolve issues. To be able to replace parts when required, as well as being able to support the roll out of new applications. To be able to effectively set up new users to company standard. To install as well as maintain … within the field of IT. Proven track record in being able to resolve basic issues associated with system configuration. Knowledge of best practices within IT and being able to assess problems and solutions with this in mind. Hands-on knowledge of MS Office package. more »
ITSupportAnalyst Based in Castle Donington, £51k per annum plus £5,000 shift allowance 42 hours a week (0600-1800-0600) (24x7 operation) Where IT meets Warehouse distribution and automation . This is a vital role where you will be ensuring the smooth running of … availability and performance. So, what's on our wish list of skills and experience ? NVQ/BTEC/C&G Level 3 in an IT discipline essential or 3-5 years' experience in IT, or ITIL Foundation certification. Understanding of warehouse operations and supply chain management. Technical Knowledge … of Linux and Windows operating systems, SQL Databases In the nice to have section it would be great if you had some experience in software application support, logistics, high-volume manufacturing, or transportation environment and knowledge of programming languages (Java, Python, PL/SQL, C++), WMS, WCS, networking more »
SupportAnalyst is required by a logistics company working from their Head Office based in Bamber-Bridge and paying up to £25k. The Company, who have a presence throughout Europe, are seeking a SupportAnalyst to deal with all ticketing issues both on site and in … for troubleshooting and completing new installations. This position would ideally suit someone with 6-12 months experience, recent graduate or possibly having completed an IT Apprenticeship, looking to establish themselves further within the world of IT. The organisation embrace training programs for new starters, implementing a clear training plan … to help you progress from 1st Line Support and beyond. Responsibilities: Provide comprehensive technical support to end-users in person, via phone, email Troubleshoot and resolve hardware and software issues Assist with the maintenance and administration of IT systems and infrastructure Track user support requests and more »
and project incubation. Our ventures, characterised by innovation and forward-thinking, are united in transforming the digital domain. Role Overview: We are seeking an ITSupportAnalyst to join our Blockspace team in London, focusing on enhancing our IT infrastructure. This position will report directly to … the Chief Technology Officer (CTO). Ideal for a versatile individual with a solid grounding in IT troubleshooting and a passion for user satisfaction, this role offers the opportunity to expand skills in web development and SharePoint design. Your duties will include being the initial contact for IT … site troubleshooting for hardware, software, and network problems, and engaging in web development and SharePoint projects. This position not only capitalizes on your existing IT expertise but also paves the way for growth into web development, SharePoint development, and DevOps engineering under the mentorship of the CTO, aligning with more »
IT Service and SupportAnalyst Great chance for an IT service professional to join a household name brand with a real time Ecommerce customer website and an established IT team of 10. You will need excellent customer service skills as this role is IT service focused and the customers support journey is paramount. No commercial IT experience required, happy with people out of education and you will receive full training on their point of sale software solution aswell as other IT Hardware and desktop products. You will work with a … top management function and it’s an excellent environment for tech development/progression. Role/Responsibilities Support franchisees in all IT related incidents/service requests. Where possible provide first call resolution for all IT related incidents/service requests. Log all incidents/service more »
IT/Application SupportAnalyst x 3 - All Levels - Swindon - New £25,000 - £36,000+ Bonus + Benefits A leading organisation in the Swindon area requires a number of IT/Application Support Analysts to join its growing support function. Suitable candidates will have more »
Avonmouth, England, United Kingdom Hybrid / WFH Options
Hays
Your new company Hays are working with an established organisation in Avonmouth, Bristol to support in the recruitment for a permanent ITsupport technician. The role offers hybrid working (3 days in office per week typically) and a salary up to £30,000pa depending on experience. Your … new role In the role you will join the IT services team to support in providing first class technical customer support (1st and 2nd line). You'll handle incidents face to face, over the phone and via email. The role is split between working on a … opportunity for personal development and career progression. To be considered for the role, you must have a couple of years' experience in a similar ITsupport environment, ideally working across 1st and 2nd line support. You'll have exposure with Microsoft Windows 11, MacOS and Active Directory administration. more »