Exciting Contract Opportunity in Great Yarmouth for IT Specialist Role: IT Specialist Location: Great Yarmouth Work Type: Contract Duration: 6 months Work Model: Hybrid Are you passionate about ITsupport and eager to contribute to the transition to renewable energy? Role Overview: As an IT … a pivotal role in assisting on-site staff with technical issues, diagnosing and resolving hardware and software problems, and ensuring smooth operation across various IT systems. You'll thrive in a dynamic environment where your troubleshooting skills and communication abilities will be key. Essential Skills: 2+ years of experience … in ITsupport or related roles within an IT department. Proficiency in troubleshooting general IT hardware, software, and network issues. Basic to intermediate understanding of cybersecurity principles. Excellent communication skills in English, both verbal and written. If you're a results-driven IT professional with more »
ITSupportEngineer Hull (East Yorkshire) Permanent £25,000 + Benefits ITSupportEngineer needed to provide IT tech support for a School based in Hull (East Yorkshire). Enhanced DBS certificate preferred, but not essential. A chance to join a leading … IT managed services business specialising in providing ITsupport into the Education sector. Start ideally June/July 2024. Key experience + tasks will inc... APCT1_UKTJ more »
Ditcheat, England, United Kingdom Hybrid / WFH Options
Peaple Talent
Job Title: ITSupportEngineer Location: Bristol (Hybrid) Salary: up to £35,000 Due to ongoing success and growth, there is an exciting opportunity to join a dynamic and customer-focused team in an ITSupportEngineer position. The opportunity is to work for … a growing retailer in Ditcheat! The Role: Troubleshoot and resolve incidents Provide best practice recommendations Create and update support tickets Maintain internal IT systems using SQL Handle escalated issues from 1st/2nd line Support team via ticketing system & MS Teams alerts. Liaise with other team members … on any support issues and escalate as appropriate to the appropriate colleague. Liaise with key infrastructure suppliers to resolve issues as required The Candidate: The ideal candidate for this role will have relevant experience with the following: An understanding or support experience of Azure, SQL, or Office more »
Please note that this role is an initial 12 FTC ** Role Purpose: To provide high quality second line engineering support to the business, managing calls assigned to the central IT Service Desk, resolving IT calls and service requests within Service Level Targets to the required standards. Accountabilities … To provide high quality second line engineering support to the business, managing calls assigned to the central IT Service Desk, resolving as many IT calls and service requests as possible within Service Level Targets Act as a single point of contract for the first line service delivery … analysts, providing support and technical expertise, support to system end- users upon escalation, logging, updating and resolving calls within agreed service level targets and escalating to other teams as appropriate to meet business targets. Proactively share knowledge with peers, other team members including creation, updating and documenting procedures more »
ITSupportEngineer Salary: Up to £30K DOE Location: Hertford My client, an established IT solutions provider based in Hertford, are looking for a Service Desk Engineer to join their award-winning team. As a 1st/2nd Line Service Desk Engineer, you will … play a critical role in providing technical support and assistance to end-users within the organisation. You will be responsible for diagnosing and resolving technical issues, responding to service requests, and ensuring a smooth and efficient IT environment. Responsibilities: Attending to phone calls and delivering exceptional customer service … consistently. Maintaining appropriate attire, including on-site visits. Achieving designated KPIs Escalating IT issues to the appropriate senior personnel when necessary. Undertaking small to medium-sized IT projects as instructed by the Service Desk Manager. Maintaining up-to-date security and upgrades for desktops and laptops for both more »
ITSupportEngineer | Salisbury | Hybrid | £33,500 + Benefits Your new company This Facilities Management business is in a great position to add another IT Security Officer to their team. You’ll be based in their head office North of Salisbury so will require your own … a hybrid basis, which will usually be 2 days a week on site just outside of Salisbury. Your new role As part of the IT Service Desk team, the ITSupport Analyst will provide effective and efficient technical support to the clients' users (mainly over the … phone, but also sometimes in person) to keep the business users productive. What you will be doing: Provide ITsupport to users via the IT Service Desk to ensure that our business can use IT Services as expected. Handle and manage incoming calls and online requests more »
ITSupportEngineer Windsor UK Driving License Required Salary: Up to £38,500 Summary Hays are working with one our clients on the position of an ITSupportEngineer, the below is a breakdown of the role and its responsibilities. The job role is … software technology throughout the organisation, and ensuring staff know how to access and utilise the technology relevant to their role. Key Responsibilities • Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, tablets, software, and hardware • Handle business-critical IT tasks and systems … the technology environment and network in a manner that delivers high efficiency along with the required resilience • Develop and maintain a clear framework of IT policies, standards and strategies that will assist staff in accessing and using the technology provided • Understand General Data Protection Regulation (“GDPR”) principles and ensure more »
ITSupportEngineer (1st/2nd Line) Our Client is seeking a skilled and enthusiastic ITSupportEngineer (1st/2nd Line) to join our ITsupport team. The ITSupportEngineer will be responsible for providing first and … second line technical support to end-users, resolving hardware and software issues, and ensuring the smooth operation of our IT systems. Responsibilities: Provide first and second line technical support to end-users via phone, email, and in-person. Diagnose and resolve hardware and software issues, including desktops … with network and connectivity issues, ensuring stable and reliable access for users. Manage user accounts and permissions, maintaining security protocols and data integrity. Document support requests, solutions, and processes in the ticketing system. Escalate complex issues to higher-level support or specialised teams as necessary. Assist in ITmore »
Rushden, Northamptonshire, East Midlands, United Kingdom
Circle Group
2nd Line ITSupportEngineer - Rushden - £25K-£30K A 2nd Line ITSupportEngineer with good working knowledge of Windows server, Offfice 365, and general network troubleshooting is required to join a close-knit MSP to support their school-based clients. DBS checks … from the head office. No two days are the same, visiting different sites mainly around Rushden, and surrounding areas Key Skills Required: Previous escalation support Windows Server administration & troubleshooting Office 365 Admin, Exchange Active Directory General networking troubleshooting - TCP/IP, DNS, DHCP Mobile device support - iOS/… with a approachable, friendly and supportive management team. As a business, they are company-wide a team of 15 who encourage active learning and support their staff to develop towards their goals through on the job and online learning. Roles and responsibilities: Serve as the IT technical supportmore »
Junior ITSupportEngineer | Devizes | Full-time | £25,200 - £26,500 Oakford is a substantial Cloud and Managed Service Provider supplying technical services across the South West from our bases in Wiltshire and Dorset. We offer the full spectrum of IT from consultancy and support … business in the area. We provide great opportunities to learn new skills and with sound growth, the prospects for career advancement are excellent. The ITSupportEngineer is a varied and challenging role. You will be visiting customers on both a scheduled and ad-hoc basis to … maintain systems and provide high quality IT support. You may also have regular opportunities to make valuable contributions to the delivery of IT projects. You must be a positive, friendly, and sociable team player to join our incredible team – a “can do” attitude and sincere passion to deliver more »
Huddersfield, West Yorkshire, Yorkshire, United Kingdom
Focus Brands
Are you ready to elevate your IT career to the next level? Do you thrive in a dynamic, fast-paced environment where problem-solving is the name of the game? Look no further! We're seeking a talented 2nd Line ITSupportEngineer to join our … vibrant team in Huddersfield. As a 2nd Line ITSupportEngineer, you'll be tasked with resolving escalated queries and aiding 1st Line Support Engineers within the timeframes specified by 2nd Line SLAs established by the IT Manager. You'll maintain regular communication with peers … to identify areas for process and service enhancements, collaborating with the IT Manager to enact these improvements. Analyzing system test outcomes will be essential for devising strategies to minimize business hour losses and enhance efficiencies. Monitoring network and service stability to mitigate issues with assets will also be a more »
Specialist ITSupportEngineer Department: Digital, Data & Technology Group Salary: Starting from £29,605, rising to £36,024 Closing date: Sunday 23 June 2024 Are you a skilled IT Professional with a background in IT and/or Audio Visual support and service delivery … We have an exciting opportunity to join our team, focussed on the support of specialist and advanced IT and Audio Visual equipment, software and solutions supported by Digital, Data and Technology Group (DDaT), within a changing business, research, and technical environment. About the role You will be part … the administrative, learning, teaching, and research activities of the University. You will be actively involved in the day-to-day delivery of an effective IT Delivery Service to the University, acting as the point of escalation for incidents and changes and will provide technical expertise in their area. A more »
Doncaster, South Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
BluePool Computer Services
BluePool Computer Services Ltd are looking for a ITSupport Engineer. We are an IT company based in Doncaster, South Yorkshire and have been established for over 22 years with a customer base across Yorkshire and beyond. We provide companies with ITSupport Services to … with leading software and hardware manufacturers to provide a complete service to our customers. The Role: You will be primarily working as first line support and will pro-actively monitor, escalate, and pursue outstanding Helpdesk calls to ensure that they are responded to promptly. The calls are followed through more »
Senior ITSupportEngineer/IT System Administrator Location: Winchester - on site role Job Type: Full-time Salary: up to circa £36,500 per annum Seeking a Senior ITSupportEngineer to join an established IT Team in an educational organisation. This … role involves working closely with the Head of IT Services to manage, support, and enhance the organisations extensive IT infrastructure. The successful candidate will be involved in a variety of tasks, from high-level analysis and design to hands-on support and maintenance. This great opportunity … work in a role which will provide a range of different opportunities for development and the chance to work with a broad range of IT systems and Infrastructure. Day to Day of the role: Analyse, design, implement, maintain, and supportIT infrastructure, including applications, security systems, OS more »
Junior ITSupportEngineer £32,000 - £35,000 per annum Full time – Central London – Office based 5 days per week Is this the Junior ITSupportEngineer role for you? Crone Corkill are partnering with a longstanding, global client who are well recognised within … their industry as they look to onboard a Junior ITSupport Engineer. Working as part of a small team, your key focus will be on Desktop Support for London based end users, whilst collaborating with senior members of the team & vendors. You’ll be the main point … of contact for Desktop Support related issues, escalating where appropriate. They’re on the Microsoft E3 license, so experience using the tools within is very advantageous. What will you do as a Junior ITSupportEngineer? Support users in the office, over the phone and more »
Are you a skilled ITSupportEngineer with a passion for technology and a desire to work in a dynamic and exciting environment? If so, we have the perfect opportunity for you! We are currently seeking an enthusiastic and dedicated ITSupportEngineer to … supporting clients with their diverse product sets. They are passionate about making technology easy and enjoyable for all businesses of all sizes. As an ITSupportEngineer, you will have the opportunity to learn and work with cutting-edge technologies to provide the best solutions for our … clients. You will play a crucial role in ensuring the smooth operation of their client’s IT systems. What they can offer you: - A salary of up to £35,000 - 25 days annual leave, Pension, Private Medical - Free Subscription to Perk Box discounts and Wellness app - Access to cutting more »
ITSupportEngineer - 2nd/3rd Line Eastbourne, Fully Onsite to £45k, DoE Are you an experienced ITSupportEngineer looking to join a dynamic and forward-thinking company? Our client, specializing in Real Time services and web application management systems, is seeking a … expanding tem in Eastbourne. This is an exciting opportunity to work onsite and contribute to their innovative projects. Responsibilities: Provide 2nd/3rd Line support for IT infrastructure and systems. Troubleshoot and resolve technical issues related to Real Time services and web application management systems. Collaborate with cross … Maintain and monitor SQL Server databases. Ensure optimal performance and availability of systems. Requirements: Minimum 3 years of experience in 2nd/3rd Line ITsupport roles. Proficiency in SQL Server administration and troubleshooting. Strong knowledge of Azure cloud services. Experience with Real Time services and web application more »
ITSupportEngineer – Pulborough As a skilled ITSupportEngineer who is confident in a helpdesk environment you will supporting multiple sites of between 100 to 300 users. Reporting directly into the IT Manager you will have as escalation point; this one could … days a week in the Pulborough office. You can look forward to a starting salary of £33,000 You will work closely with the IT Manager with opportunities to upskill. About them The company are a world-leading manufacturer which helps the medical industry, promoting tech for good. What … Microsoft Teams SharePoint The ability to build servers and PCs from scratch is desirable but not essential What’s next? If this sounds like it could be worth a conversation, then apply today and we’ll aim to be in touch shortly. more »
Job Title: ITSupportEngineer Industry: Advertising Job Type: Permanent Salary: £40,000 - £45,000 Location: City of London (Hybrid) Role: Providing 1st and 2nd line support. Collaborate with help desk team to resolve support tickets. To escalate and work with third parties to appropriately resolve … issues. Conduct audits and make recommendations regarding the customer's IT environment. Manage and support Office 365, Google Suite, Slack, Adobe, JAMF, Intune and other services. Maintain data security within the wider business to ensure the company’s data is backed up and stored securely. Provide BAU Support which includes laptop builds, printers and mobile phone support. Resolve technical issues. Assist other support team members. Support in the preparation of technical documents and proposals. Skills At least 4 years’ experience in a similar IT role Excellent verbal and written communication skills. Excellent customer service more »
We are Tela Technology Tela Technology are one of the UK’s largest independently owned communication solutions providers, with three individually operating divisions; Tela IT, Mobile Telephony and Unified Communications. We partner with globally recognised brands such as Microsoft, Vodafone, Gamma, Samsung and Google. Our customer-first approach is … ensuring we deliver products and services which will provide genuine benefit to their business and people, in addition to offering superior customer care. Tela IT is growing - we have achieved a lot in a small period of time, our most recent achievement was winning Infinigate's ‘Modern Workplace Partner … of the Year’ award for 2023, and more recently having won ‘Most Influential Partner of the Year’ at the 2024 IT Governance Channel Awards. Role : We have created a new role to strengthen our ITSupport team, which requires a professional, likeable and thorough 2nd Line Technician more »
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Senitor Associates Limited
ITSupportEngineer - Newcastle - £30- 35K An established client of ours in the Technology sector are looking for a 2nd/3rd line supportEngineer to join their internal IT department, on a permanent basis. The successful candidate will be responsible to provide 2nd … and 3rd line helpdesk support to clients, assisting them with hardware and software problems via phone, email & remotely. This is an office-based role in there Newcastle office. Roles & Responsibilities : Sound Cloud skills - practical experience of some or all the following: M365 admin (e.g. tenancy creation/set up … and continually acquire knowledge necessary to perform tasks and projects. This is an excellent opportunity for an enthusiastic and passionate 2nd/3rd line supportEngineer to join a successful organisation. Interviews are being arranged immediately for this role, so if this is of interest, please apply now more »
Central London, Mount Pleasant, Greater London, United Kingdom Hybrid / WFH Options
Candidate Source
1st Line Cloud SupportEngineer focusing on the newest cloud services including Microsoft Modern Desktop and Azure technology. If you want to learn about cutting edge cloud and security applications and support professional services in London and beyond, we want to hear from you! ABOUT YOU: You … You get a buzz from solving problems in a busy environment, understand the importance of excellent client service and can give simple explanations without IT jargon. You believe the world can be a better place through effective IT and cloud technology. With intelligence and eagerness to learn, you … wide range of cutting-edge technologies including Microsoft Modern Desktop, Intune, Autopilot, Power Platform and Azure. THE ROLE: An exciting opening in our Cloud Support Team with opportunities for real progression. You will provide remote technical support in a talented team, working from home 2 days a week more »
2nd Line ITSupportEngineer | Bristol | Up to £35,000 MSP | Windows | Office 365 | VMware We are currently working with an industry leading MSP near Bristol who are looking for the newest member of their award winning and ever growing service desk. Our client specialises in providing … excellent customer service and provides efficient and highly knowledgeable ITsupport to its customers. Due to the rapidly growing nature of the business, there are countless different routes for progression unlike no other MSP in the South West. Staff development has become a pillar on which the company … opportunities to go on course and gain new certifications. The Role: On a day to day basis you will be required to mentor and support 1st line staff, helping to upskill and improve their technical knowledge and ability. Solve technical issues escalated by the 1st line, providing excellent customer more »
ITSupportEngineerITSupportEngineer – Runcorn – Up to £35,000 + Benefits An exciting opportunity for a strong 2nd Line ITSupportEngineer looking to progress into a 3rd Line ITSupportEngineer role. Runcorn based IT … team in his absence and will step up and mentor junior members in his absence. ABOUT THE CLIENT: My client offers a variety of IT Services to businesses across the UK and have a fantastic culture with a fantastic staff retention rate. Working with some very well-known brands … modern office with a Pool Table for some friendly office competition Paid for social events. Perkbox Childcare Vouchers Paid for Training and development opportunities. ITSUPPORTENGINEER ESSENTIAL SKILLS: To be considered for the ITSupportEngineer position, you will have some experience within more »
ITSupportEngineer £25,000 - £27,000 Braintree Food Manufacturing Job ref: 8688 The company We are seeking a talented individual to join an innovative food manufacturer who can provide a rewarding working environment. This business has experienced tremendous success and is proud of its reputation for … providing exceptional customer service and superior quality products. About the ITSupportEngineer job The purpose of your role will be to provide 1st line technical support to telephone requests, email requests and on-site requests from users. Key tasks * Advanced troubleshooting and escalations, working with … senior staff on issues passed from first line support. * On site installation support, working with senior IT staff on new installations and break fix to onsite equipment including networking, servers and cloud platforms. * Incident Management, working with senior IT staff on critical incidents and outages. * User training. more »