As a First-Line ITSupportEngineer, you'll play a crucial role in the IT department, offering technical support throughout the group. You will have a solid foundation in ITsupport with proven experience in a first-line role or equivalent covering … supporting multiple sites across the group with requirements to travel to other sites in the UK and Europe. Your new role: Providing first-line support, assisting users in person, via phone, or remotely, ensuring efficient resolution of issues and delivering exceptional customer service. Implement upgrades, patches, and new applications … and equipment to enhance performance and security. Participate in IT projects to improve efficiency and reliability of security and systems. Investigate improvements to existing systems making full use of third-party software and support. Maintain up-to-date knowledge of industry developments, emerging technologies, and best practices to identify more »
Senior ITSupportEngineer Circa £35,000 Hybrid - Central London A specialist technology company is on the market for an ambitious 2nd Line/Mac SupportEngineer for their growing team. This is an exciting opportunity to work with a diverse clientele, from Non-Profits … to Public Sector organisations and international clients. This person will be responsible for the implementation, configuration, maintenance, and support of existing mac and windows environments. The right person will enjoy adapting to changing technology and staying at the forefront of leading IT systems and solutions. On offer is … Workspace, Azure, Okta, and the full range of Jamf products are on offer! Knowledge/experience required: Minimum of 1 year experience in a Support role, supporting end users Strong troubleshooting skills to including logging of issues and root cause analysis Understanding of current macOS, Jamf, iOS Some experience more »
Lancaster, England, United Kingdom Hybrid / WFH Options
Burton Recruitment Limited
SupportEngineer - Lancaster Up to 35K p/a An interesting opportunity with an innovative and dynamic Legal/Financial Practice Group, who are experiencing an exciting period of growth. The software stack is fully cloud, which is very rare, however very advantageous within the legal sector. We … are looking for a Technology SupportEngineer in Lancaster, responsible for ongoing onsite and remote working of hardware and software support, plus deployment of. Assisting in the administration of all IT customer facing services, you will help resolve user and customer (ITIL) issues, understanding user needs more »
fields, in an environment where entrepreneurial and solution-oriented thinking is the norm. While this position will see you covering all levels of reactive support over the helpdesk, a forward-thinking approach to proactive implementations, upgrades and automation is encouraged to improve the user experience. You will be working more »
Role: IT Specialist Location: Great Yarmouth Work Type: Contract Duration: 6 Months Work Model: Hybrid My client, who is a leader in the energy sector, is looking for an IT Specialist to join their team on contract basis. You will be part of a company who are committed … face interactions. Oversee, address, and close tickets within the designated ticketing system. Diagnose and fix hardware and software problems across various devices and company IT systems. Essential Skills: 2+ years of experience in ITsupport or other relevant positions in an IT department. Proficiency in troubleshooting … general IT hardware, software, and network issues. Possess basic to intermediate understanding of cybersecurity and potential risks. Strong communication skills in both spoken and written English If you are a results-oriented professional with a passion for driving excellence in IT Specialist and technical support specialist, we more »
ITSupportEngineer (MSP) Role - ITSupportEngineer Location - Warrington Salary - £25,000 - £30,000 My client, an award-winning Managed Service Provider based in Warrington, is looking for an ITSupportEngineer to join their team! This role offers an … exciting opportunity to work in a friendly, but challenging, environment whereby you will be highly appreciated. Key Duties and Responsibilities: Log, process and manage support tasks from all sources: calls, emails and tickets. Provide triage and advice to clients, following defined escalations paths, as appropriate. Resolve support cases … Paid for Training Plans and Qualifications Company Sick Pay Social Events Generous Holiday Allowance Fantastic Pension Plan If you are a skilled Service Desk Engineer seeking an opportunity to make a meaningful impact while advancing your career in the dynamic realm of Managed Service Providers, please apply with an more »
Do you want to work in an exciting and supportive environment? If you answered yes, then please read on! We are currently seeking an ITSupport Executive to join our team and help us tackle 1st and 2nd line technical issues, working for an internationally renowned manufacturer. As … an ITSupport Executive, you will be responsible for diagnosing and resolving technical issues, providing timely and effective solutions to ensure minimal downtime for our clients. You will have the opportunity to work with cutting-edge technology and collaborate with a talented team of IT professionals. Key … responsibilities include: Providing first and second line technical support for hardware, software, and network issues. Troubleshooting and resolving technical problems in a timely manner. Escalating complex issues to the appropriate teams for further investigation. Documenting support procedures and maintaining accurate records of all support activities. To be more »
Newcastle upon Tyne, Tyne and Wear, Tyne & Wear, United Kingdom
IT Graduate
GRADUATE/JUNIOR ITSUPPORTENGINEER - NEWCASTLE Graduate/Junior ITSupportEngineer, ITSupport, Desktop Support, Application Support Fantastic opportunity to join one of the most successful companies in the world in IT that provide cutting-edge software … solutions on a global scale. They are looking to train a talented Graduate or Junior ITSupportEngineer within a Support team for disruptive applications. The role will help you develop high-level problem-solving, strong organisational skills and advanced knowledge of software, hardware and networking. … excellent customer service and have an interest in the newest technology on the market then please apply to find out more! Graduate/Junior ITSupportEngineer, ITSupport, Desktop Support, Application Support GRADUATE/JUNIOR ITSUPPORTENGINEER - NEWCASTLE more »
South West England, Southampton, Hampshire, United Kingdom
Deerfoot IT Resources Limited
Senior ITSupportEngineer £30k - £42k Remote - South Coast 4-day working week As a trusted partner to this remote ITsupport provider, we have been tasked with the recruitment of a candidate with 2nd or 3rd line experience to join their close-knit team. … configuration. Alternatively, our client is also open to a candidate who has experience focused on Microsoft 365 and Windows. Role Overview Evaluate and resolve support requests from clients via phone and email. Customer-facing tasks such as routine backup checks and system reviews. Complete client-facing tasks to improve … efficiency and service quality. Documentation for both client and internal systems and processes. Occasional travel to client's premises for hands-on technical support where onsite attendance is unavoidable. Skills Required A successful candidate will have/be: Strong experience with Apple hardware and software including macOS and iOS. more »
Northampton, Northamptonshire, East Midlands, United Kingdom Hybrid / WFH Options
Syntax Consultancy Limited
IT Field SupportEngineer Midlands/Southern Region Permanent to £30,000 (DOE) + Car Allowance IT Field SupportEngineer needed to support 14 depot sites spread across the Midlands + Southern region including: Northampton, Coventry, Derby, Cambridge + Reading. 3 days/… with a proven track record in their industry. Start ideally by June/July 2024. Key skills, experience + duties include: Must have proven IT field service experience + be willing to travel regularly to support sites in the Midlands/Southern region. Regular on site visits, resolving … break/fix issues, setting up new equipment + IT project work. 2nd line technical support, installation, trouble-shooting, diagnosis, repair, testing + maintenance. Broad technical support background + the ability to work effectively unsupervised. Must hold a full UK Driving Licence. Benefits: Car Allowance more »
IT Field SupportEngineer Midlands/Southern Region Permanent to £30,000 (DOE) + Car Allowance IT Field SupportEngineer needed to support 14 depot sites spread across the Midlands + Southern region including: Northampton, Coventry, Derby, Cambridge + Reading. 3 days/… with a proven track record in their industry. Start ideally by June/July 2024. Key skills, experience + duties include: Must have proven IT field service experience + be willing to travel regularly to support sites in the Midlands/Southern region. Regular on site visits, resolving … break/fix issues, setting up new equipment + IT project work. 2nd line technical support, installation, trouble-shooting, diagnosis, repair, testing + maintenance. Broad technical support background + the ability to work effectively unsupervised. Must hold a full UK Driving Licence. Benefits: Car Allowance more »
Newcastle upon Tyne, Tyne and Wear, Tyne & Wear, United Kingdom Hybrid / WFH Options
In Technology Group
Junior ITSupportEngineer Newcastle/Hybrid £24,000 - £30,000 Are you passionate about IT and making a positive impact on the community? Join our client's technical team, a dedicated force in providing quality housing solutions in Newcastle City Centre. They are currently seeking … a Junior ITSupportEngineer to join their internal IT team and support them with technical projects and tech support. Responsibilities: Provide essential ITsupport to internal staff. Diagnose and troubleshoot hardware, software, and network issues. Install, configure, and maintain computer systems. Collaborate … with the IT team to manage and enhance the IT infrastructure. Contribute to community-focused IT projects that empower residents and local initiatives. Tech Stack: Active Directory Office 365 Windows Server Hyper-V and/or VMWare Networking Hardware Company Benefitts: Opportunities for professional development. A total more »
Employment Type: Permanent
Salary: £24000 - £30000/annum 35 days holiday, pension, discount
Role: Senior Technical Support Location: Cheshire/Crewe Salary: £35,000 - £40,000 Industry: Managed Services Benefits: 28 days Holiday, car allowance and pension Are you ready to elevate your career in ITsupport? We're on the lookout for a Senior Technical Support champion to … revel in the convenience of free parking. * Embrace a generous 28 days of annual leave to recharge and explore. Your Responsibilities: * Collaborate with and support our dynamic team, fostering a culture of success. * Harness your expertise to diagnose and resolve software and hardware issues, whether through remote networking or … client site visits. * Deliver top-tier customer care, ensuring efficient problem resolution and maintaining clear communication with clients. * Provide 1st and 2nd line helpdesk support across various technical domains, including hardware, software, audio-visual, and telephone equipment. * Embrace flexibility by tackling additional duties as needed, rising to meet evolving more »
Role: ITSupportEngineer Location: Cheshire/Crewe Salary: Up to £28,000 Reporting to: Technical Manager Overview: Join our dynamic team as a Technical Support Specialist, where you'll play a pivotal role in delivering top-tier IT assistance to our valued clientele. Embrace … growth and rewards initiative, while enjoying competitive benefits and ample opportunities for career advancement. Key Responsibilities: * Collaborate closely with team members to provide comprehensive support solutions. * Deliver first-line helpdesk assistance to customers, addressing inquiries with efficiency and professionalism. * Conduct on-site installations and offer hands-on support … well-groomed appearance. * Exhibit outstanding punctuality and attendance records. This role is suitable for a candidate who is looking to get into a technical support role. If you are interested then please apply or send your CV to ( tom . craig @ nextech - group . co . uk more »
Job Role: ITSupportEngineer Location: Bolton, Manchester Salary: £25,000 - £29,000 My client, an esteemed telecommunications company are seeking an experienced ITSupportEngineer to joining their dynamic team. This role is pivotal in ensuring seamless IT operations for both customers … customers and internal staff. Provide troubleshooting and resolve technical issues, including password resets, software installs, and both software and hardware support. Offer advanced technical support, diagnosing and resolving complex technical issues and conducting in-depth troubleshooting. Perform server and software upgrades as required. Requirements: Strong experience in first and … second-line support. Excellent communication skills with the ability to work independently. Occasional site visits may be required, though most support is provided remotely. Skills: Windows Servers (Apply online only) Microsoft 365 Administration Virtualisation Technologies Windows 10 & 11 Firewalls Switches WAN & LAN Networks SQL Support What Our Client more »
1st/2nd Line SupportEngineer - £33,000 - Chobham - Amazing Training! Role : 1st/2nd Line SupportEngineer Location : Chobham Salary : £27,000 - £33,000 + Amazing Training! Interviewing Immediately - Apply Now Fancy working for one of the best up and coming MSP's based in … discuss in further detail. Alternatively, send your CV directly to me at owen . smith @ intechnologygroup . com This role would be suitable for: IT Field Engineer, IT Apprentice, IT Technician, ITSupport Analyst, IT Infrastructure Engineer, Systems Administrator, 1st line, 2nd … line, 3rd line, ITEngineer, Internal ITSupport, Remote ITSupport Built on a foundation of industry-leading technology, a world-class team and a scientific approach to building a truly recognisable brand, In Technology Group are fast becoming the UK's most influential more »
Graduate/Junior ITSupportEngineer/Analyst (SQL) x 3 - Swindon - Training & Progression - New! Salary: £25,000 - £28,000 + Bonus, Benefits, Training & Progression Location: Swindon (Onsite) A leading organization in the Wiltshire area requires a number of Graduate/Junior ITSupport Engineers … growing team. Ideal candidates will have the following: Computer Science or related degree Knowledge in SQL or Linux or Java Demonstratable experience of providing support An outgoing vibrant personality and able to work well as part of a team. Demonstratable problem solving and ownership skills This is an excellent more »
Are you ready to elevate your IT career to the next level? Do you thrive in a dynamic, fast-paced environment where problem-solving is the name of the game? Look no further! We're seeking a talented 2nd Line ITSupportEngineer to join our … vibrant team in Huddersfield. As a 2nd Line ITSupportEngineer, you'll be tasked with resolving escalated queries and aiding 1st Line Support Engineers within the timeframes specified by 2nd Line SLAs established by the IT Manager. You'll maintain regular communication with peers … to identify areas for process and service enhancements, collaborating with the IT Manager to enact these improvements. Analyzing system test outcomes will be essential for devising strategies to minimize business hour losses and enhance efficiencies. Monitoring network and service stability to mitigate issues with assets will also be a more »
1st Line ITSupportEngineer Up to £27k Basingstoke middle is partnered exclusively with a fast-growing MSP client in Basingstoke to find their new 1st Line Engineer! After the business has gained new organic client growth, this is a brand-new hire to supportmore »
Oxford, Oxfordshire, United Kingdom Hybrid / WFH Options
Applause IT Recruitment Ltd
ITSupportEngineer - Microsoft, Windows, Azure, O365 Home based - travel required between Surrey, Oxfordshire - est. 5 days per month £40,000 - £50,000 + Benefits Applause IT are hiring an ITSupportEngineer with 2nd/3rd line and project work experience in … base. The consultancy help these organisations improve their operational and strategic capabilities through increasing their digital and innovative potential and realising their aspirations. The ITSupportEngineer will work alongside the small but growing function to deliver support to teams of remote users and a number … in Surrey and Oxfordshire. Alongside your strong technical skills, you should also be confident in communicating with 3rd party suppliers and collaborating with external IT service providers in order to deliver first class customer service. The successful ITSupportEngineer will have: 5+ years experience supporting more »
We are currently recruiting for a Senior ITSupportEngineer to join a growing service provider in London, this will be a permanent role paying £37,500 p/a with a great benefits package also. Key Skills required; Strong ITsupport experience - predominantly windows more »
ITSupportEngineer - South Yorkshire - £23-28K An established client of ours in the Technology sector are looking for a 1st/2nd line supportengineer to join their internal IT department, on a permanent basis. The successful candidate will respond to 1st …/2nd line incidents providing deskside support which will include solving and closing tickets. This is an office based role in there South Yorkshire office. Roles & Responsibilities Providing deskside support which will include solving and closing tickets. Assisting with onsite hardware support and mobile devices Infrastructure maintenance … Maintaining operating systems ensuring they are up to date and patched. Hosting IT workshops with internal staff Windows 11 Windows Server 2016+ SQL Server 17+ Active Directory IT procurement and printer/photocopiers maintenance General administration and data processing to include auditing equipment and keeping asset register updated. more »
An experienced ITSupportEngineer is needed to join a team supporting IT infrastructures for multiple clients based in Ringwood, Hampshire, on a full-time basis. You'll already be a good communicator, clear thinker and friendly. Broad experience is valued, especially around managing IT for organisations from 20-250 users with varying needs. The role is based in an office and requires teamwork. It provides high-quality tools and involves varied challenges focusing on delivering good quality work, including occasional travel to regional sites as needed. This is an excellent opportunity to … progress your career with a well-established company! Key Responsibilities: As a 2nd line engineer, you will already have experience with remote analysis of issues, diagnosis and support You'll be expected to work with the customer to understand each issue sufficiently well that you can recreate itmore »
/future technologies to help the Company, customers, themselves and their team. Be able to take ownership of a task or project to see it through to completion and to exceed expectations whenever possible. To be self-motivated and a contributing member of the team. Have a flair for … completed to a customers satisfaction and meet Service Level Agreements where necessary. Good time management. Full UK driving licence. Ability to work under pressure. SupportEngineer Due to continued expansion, they are looking for experienced IT engineers to join their Support Team, providing support both … duties will include: To troubleshoot and resolve customer issues and questions, whilst maintaining an accurate task record in our helpdesk system Proactively help resolve support tickets as required To participate in infrastructure installation, hardware refresh and other projects as occasion demands Installation of new equipment and software at customer more »
Studio SupportEngineer Are you a tech-savvy problem solver with a passion for networking and connectivity? A leading media business is looking for talented individuals to join their bustling studio support team and help provide top-notch service to a global client base. As a Studio … Network SupportEngineer , you'll be the go-to person for face-to-face, telephone, and email support across all services, with a special focus on studio-related solutions.From installation and configuration to troubleshooting connectivity issues, you'll play a crucial role in keeping the operations running … smoothly.What you'll be doing day to day as Studio SupportEngineer : Installing, configuring, and maintaining equipment Leading small to medium networking projects and deployments Managing support cases via Salesforce Providing technical support at client meetings Developing detailed studio documentation You'll also be involved in more »