6 of 6 Remote IT Support Specialist Jobs

excellence by providing the most up to date innovative technology as well as a high professional service worldwide. We have an exciting opportunity for a driven and motivated frontline IT support member to play a key role at MRTC as we are growing and expanding. Role Overview As our Frontline IT Support Specialist, you are … the go-to person for IT questions in the UK office. You will resolve day-to-day hardware, software, and network issues, support remote staff and keep key business systems humming, freeing the CIO to focus on long-term strategy. Key Responsibilities Provide 1st-line support (Windows 10/11, Microsoft 365, mobile, printers, VoIP) Manage and … close support tickets promptly, documenting solutions for future reference Build, configure and maintain laptops, desktops, peripherals and network devices Administer user accounts, permissions and passwords Support remote workers via VPN, MDM and collaboration tools Assist with patching, security hardening and upgrade projects Share best practice with the IT team and contribute to standards Required Skills & Experience More ❯

excellence by providing the most up to date innovative technology as well as a high professional service worldwide. We have an exciting opportunity for a driven and motivated frontline IT support member to play a key role at MRTC as we are growing and expanding. Role Overview As our Frontline IT Support Specialist, you are … the go-to person for IT questions in the UK office. You will resolve day-to-day hardware, software, and network issues, support remote staff and keep key business systems humming, freeing the CIO to focus on long-term strategy. Key Responsibilities Provide 1st-line support (Windows 10/11, Microsoft 365, mobile, printers, VoIP) Manage and … close support tickets promptly, documenting solutions for future reference Build, configure and maintain laptops, desktops, peripherals and network devices Administer user accounts, permissions and passwords Support remote workers via VPN, MDM and collaboration tools Assist with patching, security hardening and upgrade projects Share best practice with the IT team and contribute to standards Required Skills & Experience More ❯

Key Responsibilities: Provide second-level technical support for desktop/laptop hardware, software, and peripheral issues. Diagnose and resolve advanced technical issues escalated from the L1 support team. Install, configure, and maintain operating systems, software applications, and system updates. Perform root cause analysis to identify recurring technical problems and develop solutions. Excellent in troubleshooting break/fix issues … of windows and mac computers Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN. Collaborate with IT team members on projects, upgrades, and implementations. Maintain accurate records of work performed, issues, and resolutions using the company's ticketing system. Provide remote support and troubleshooting for users working from home or in the field. Train … and mentor junior support technicians as needed. Ensure compliance with IT policies, security protocols, and best practices. Perform routine maintenance and inspections to ensure optimal performance of equipment Build and maintain strong relationships with end users and ensure user satisfaction Qualifications: Associate's or bachelor's degree in information technology, Computer Science, or related field, or equivalent work More ❯

provides coordinated legal advice and transactional capability to clients around the globe. Description/Job Summary With the continued growth within STB the requirements are to onboard an additional IT User Support Specialist to the London IT OTS team. To achieve this the role requires white glove support to all STB users and its clients … by ensuring that all IT services and equipment is supported and maintained to the highest standard. The IT USS will be expected to do multiple tasks including but not limited to 1st, 2nd & elements of 3rd line support, Project work, Travel and potential OOH support. Helping to identify trends, issues and problems and to work with the … team in escalating these issues appropriately. Responsibilities/Duties Provide support, assistance to users & clients via email, telephony or in person. Ability to support senior users and clients in stressful environments. Ensure that all incidents, requests and problems are actioned within the agreed SLA. Escalate calls to the appropriate teams within a timely manner as and when required. More ❯

A successful and expanding organisation with a national presence is seeking a proactive and customer-focused IT Support Specialist to join its internal IT team based near Ramsgate. This is a fantastic opportunity for someone looking to further their IT support career in a professional and fast-paced environment where no two days are … the same. IT Support Specialist Permanent - Full Time Monday – Friday Due to the location, own transport is necessary. £Competitive Salary | Career Development | Hands-On Technical Role | Immediate Start Available The successful candidate will be part of a collaborative team, providing high-quality 1st and 2nd line support to over 200 users, maintaining IT equipment, resolving … issues, and ensuring systems run smoothly across the business. This role is 100% office-based due to the hands-on nature of the work. Hybrid working is not available. IT Support - Key Responsibilities: Provide first and second-line IT support to users across multiple departments. Maintain and upgrade IT hardware and software across the site. More ❯

deliver opportunities to both community members and team members. This is a remote role that you can do from anywhere. About the role This role provides first-line software support for popular software like Google Workspace, Microsoft, AWS and other popular solutions. On a typical day as an IT Support Engineer, you will: Provide first-line software … support to company end-users. Support end-users with use and licensing of Google Workspace, Microsoft 365 (Office, Licenses), AWS and other popular solutions. Pass end-users to Google, Microsoft, AWS and other solution provider support if unable to resolve at first-line. Follow specifications and documentation for each software vendor platform to diagnose and resolve common … issues at first-line. Desired profile 2+ years of experience in IT or Technical Support in a managed service provider (MSP) environment. Experience supporting a high volume of clients at first-line support Strong experience with either Google Workspace (Google Workspace Admin panel), Microsoft (Microsoft Admin Portal) or AWS admin functionality Strong experience with license management for More ❯