1 to 25 of 58 Permanent ITIL Jobs in the East of England

/Group Policy SCCM/WSUS Microsoft Data Protection Manager Networks Printers and Multi-Functional Devices Knowledge of the following would be considered beneficial: ITIL Framework GDPR and UK Data Protection legislation. Benefits: Enhanced annual leave entitlements Holiday Purchase Scheme Happy Birthday Day Harrods Rewards Card (staff discount) BHSF Health more »

Ability to manage & create documents which are professional & articulate. Ability to prioritise, plan and meet deadlines. Ability to handle difficult and demanding customer environments. ITIL awareness The role holder would be expected to cover planned and unplanned absence at other supported sites and this could involve staying away from home more »

knowledge of French or German as a second language. Relevant qualification (Completed vocational education (eg, IT specialist) or university studies (Bachelor) Prince2 Practitioner qualification, ITIL Foundation or/and equivalent MS Project Sales experience Service Management experience Basic knowledge of logistical processes Basic technical knowledge of Workplace, Networking, Datacenter and more »

responsibility will be to ensure the organisation's IT services are designed, transitioned, managed, improved, and secured in alignment with industry standards such as ITIL V4, ISO 20000, and ISO 27001. You will oversee critical areas including Service Design, Service Transition, Continual Service Improvement (CSI), Live Support, and third-party … KPI agreements. What you'll need to succeed Proven experience in successfully delivering Service Management within an Azure environment. Certification at the level of ITIL V3 Expert, V4 Managing Professional, or ISO 20000 Practitioner. Demonstrable experience in managing third-party vendors and ensuring compliance with IT and security standards. Extensive … experience in managing teams across the ITIL lifecycle. Excellent communication and collaboration skills. What you'll get in return The flexibility of a fully remote working setup. A competitive salary and benefits package. Ongoing learning, training, and career development opportunities 25 days annual leave + 8 bank holidays Life Assurance more »

functionality, including indexes, schemas, and triggers It would be great if you had: Experience/knowledge of MongoDB, Oracle, Linux OS distributions or PostgreSQL ITIL Certifications Understanding and working experience with VMware environments If you are interested in this role but not sure if your skills and experience are exactly more »

/M365. Key Skills & Experience: Exposure to working in a busy environment supporting an array of customers. Good communicator & Organised individual Experience working to ITIL best practises. Proven experience managing Infrastructure & Cloud environments. Previous experience working as a 3rd Line Engineer, System Administrator, Infrastructure Engineer or Escalation Engineer. Desirable Tech more »

support to others, including Service Desk Analysts and Second Line Engineers Experience of producing and updating technical documentation to a high standard Experience of ITIL Service Management Experience of software maintenance and support to include servers, workstations, laptops, network, and peripheral devices. Experience in the installation and configuration of Microsoft … solutions. Flexibility and adaptability. Proactive and innovative working attitude CLEARANCE REQUIREMENT: Ability to gain a high level of clearance - DV (Developed Vetting) BASIC QUALIFICATIONS: ITIL Foundation Qualification. Agile Foundation & Practitioner Certifications. Microsoft Certifications. Who We Are: Leidos UK & EUROPE we work to make the world safer, healthier, and more efficient more »

Technical Services Analyst Location: Home Based/Luton - on site 2 days a week in Luton Skills: ITIL, Windows Server, Active Directory, Exchange, Microsoft 365 We are looking to recruit a Technical Services Analyst for Civica's Infrastructure Team based on site with Luton Council. This is an excellent opportunity … IT service delivery Exceptional Customer Service skills Incident and Service Request Management Problem Management Ability to manage a high volume of tasks Understanding of ITIL Understanding of IT Security Excellent attention to detail Methodical and logical approach to problem solving. Technical: Windows Server Support and Admin Windows 10/ more »

in order to provide accurate, valid and complete information Desirable: Previous Service Desk experience with an understanding of help desk requirements Understanding of the ITIL Incident Management Process An Interest in and understanding of Cloud Technologies How to Apply If interested, please click on the link provided and you will more »

required) to the appropriately experienced support analyst. Closing completed queries to avoid escalation Identify and learn appropriate software and hardware Work in accordance with ITIL processes and procedures Technical skills required Active Directory administration Mimecast (or similar email archiving solutions) Office 365 support Supporting different mobile devices (Blackberry, iPhone/ more »

manage them accordingly Assist with business tenders by providing IT expertise Person specification: Proven leadership skills with excellent communication skills both written and oral ITIL/Prince 2 desirable Excellent analytical and problem solving skills Ability to strategise and plan ahead taking into account current and future technology landscapes Experience more »

Skills. Experience with Antivirus Software. Experience with Microsoft Office. Experience installing and troubleshooting software applications. Experience installing and troubleshooting printers. Experience in supporting Citrix. ITIL best practice certification Project methodology and certification · Project involvement and moving projects forward. · Hardware troubleshooting skills. An excellent understanding of computer hardware i.e., CPUs, memory more »

Ticket Management Comfortable with liaising and working alongside 3rd Parties. Display flexibility and the ability to manage your day effectively Desirable skills/qualifications: ITIL Foundation 3 4 years experience supporting Windows environment Windows certification This is an excellent opportunity to join us and as an employee you will gain more »

customer in an exciting and critical LAN/WAN environment. A key requirement of this role is to deliver technical service in a dynamic ITIL environment as well as incorporating Agile change delivery. Are you ready for your next challenge? At Leidos, we deliver innovative solutions through the efforts of … analysis and deployment. Excellent communications and organisational skills as well as the ability to work independently as well as in a team. Experience in ITIL ICT service delivery and SAFE Agile delivery of critical infrastructure. Experience of working under pressure to meet deadlines while handling multiple priorities. Understanding of the more »

on the service desk dealing with incidents and requests in a complex environment with multiple partners operating in 2nd and 3rd support tiers providing ITIL processes for our clients. Experience in first line applications support and liaising with internal departments and suppliers Able to work as part of a team. … ITIL3/4 Foundation Level minimum Candidate Requirements: A knowledge and understanding of ITIL functions, principles and processes. Technical knowledge with an ability to provide a first-time fix resolution. Experience in an MOD environment. Excellent verbal and written communication skills. DV Cleared. Clearance: High-level: DV - optional SC What more »

Teams and Product Owners, ensuring exceptional service for our customers and surpassing our support targets. Your work will adhere to industry standards such as ITIL V4, ISO 27001, and ISO 20000. What you'll need to succeed Proven experience in a similar role, ideally within an ISO 20000 accredited organisation. … In-depth knowledge of cloud computing on the Azure platform. Experience working within a SIAM Service Model. ITIL V3 and/or ITIL V4 qualifications. Strong project management skills, with the ability to lead cross-functional teams. Excellent communication and interpersonal skills. What you'll get in return The flexibility more »

current environment and resources/equipment. What you'll need to succeed BSc Degree or equivalent in computer studies and a professional IT qualification ITIL v3 foundation qualification Wide experience in administering IT systems, providing 3rd line support, within medium/large environments Experience in system/solutions architecture, design more »

Logic Apps - Power Virtual Agent - CoE Tool Kit - PowerShell - Power Fx - Appenate - Microsoft Windows Server OS and Active Directory - Web Services - Nintex Workflow - Sharegate - ITIL Awareness more »

Ticket Management • Comfortable with liaising and working alongside 3rd Parties • Display flexibility and the ability to manage your day effectively Desirable skills/qualifications: • ITIL Foundation • 3 – 4 years experience supporting Windows environment • Windows certification As an Employee you will benefit from: • Flexible benefits including, private medical and health insurance more »

Experience supporting M365/O365 suite. Active Directory & Azure infrastructure management experience. Understand network support essentials - DHCP, DNS, routing etc.. You might also have: ITIL qualification. Experience supporting an international user-base. Bash/Python experience. MySQL database experience. SharePoint administration experience. VMWare/Horizon administration experience. Enterprise storage experience. more »

the Head of IT Service Engagement & Programme Delivery, the Service Delivery Manager will have highly developed specialist knowledge of and be an expert in ITIL Service Management disciplines, ICT Service management and supplier relationship management. The post-holder will also be responsible for ICT service delivery communications, improvements, policy implementation … Person Specification Education and qualifications Essential Degree in relevant IT subject or equivalent experience Possess an industry recognised customer service qualification Foundation certificate in ITIL Service management. Technical Qualifications such as MCSE, MCP or A+ Certification. Desirable Continued post graduate training. Intermediate certificate in ITIL Service Management (Service Operation) or … ICT systems, infrastructure, networks. Demonstrable knowledge of ITIL. Desirable Good Working Knowledge of Microsoft Windows and MS Office applications Experience Essential Be familiar with ITIL V3/V4 service management principles Experience in an IT service desk Environment Experience of delivering complex IT support directly to customers Experience of working more »

as very small requirement to visit their other offices. Skills Proven experience as a Service Desk Manager or similar role. Experience working in an ITIL based MSP Environment. Strong customer service background. Knowledge of the Autotask ticketing system or similar. Knowledge of ITSM and RMM tools. Leading and Motivating Teams. … Completing 121’s and appraisals Develop and continuously improve ITIL based processes. Working within a Change Management framework. Strong stakeholder management skills. Ability to communicate at all levels, both written and verbal. Level 2 Engineer Technical Support knowledge. Additional Desirable Skills & Experience Experience with Cyber Security accreditations (Cyber Essentials, ISO27001 more »

service and support. Maximise productivity and improve service delivery to achieve and exceed SLAs, OLAs and KPI targets. QUALIFICATIONS, SKILLS AND EXPERIENCE • Awareness of ITIL methodologies and best practice • Good working knowledge of Microsoft Word, Excel and Outlook • Previous supervisory experience ESSENTIAL ATTRIBUTES • A real passion for people management and more »

devices A logical approach to problem solving and the ability to coach/mentor/direct others Working knowledge of the principles of the ITIL (the IT Infrastructure Library) for service management Great stakeholder management and proven experience working collaboratively with both technical and non-technical staff. It would be more »

of quality and professionalism. • Excellent Time management skills. • Team Player – ability to work as part of the team to deliver operational excellence. • Awareness of ITIL methodologies and best practice. • Previous employment in a similar role. • Ability to show flexibility to help the changing needs of the team. • Adhere to company more »