63 Permanent ITIL Jobs in the East of England

customer in an exciting and critical LAN/WAN environment. A key requirement of this role is to deliver technical service in a dynamic ITIL environment as well as incorporating Agile change delivery. UNLEASH YOUR POTENTIAL At Leidos, we deliver innovative solutions through the efforts of our diverse and talented … analysis and deployment. Excellent communications and organisational skills as well as the ability to work independently as well as in a team. Experience in ITIL ICT service delivery and SAFE Agile delivery of critical infrastructure. Experience of working under pressure to meet deadlines while handling multiple priorities. Understanding of the more »

customer in an exciting and critical LAN/WAN environment. A key requirement of this role is to deliver technical service in a dynamic ITIL environment as well as incorporating Agile change delivery. Are you ready for your next challenge? At Leidos, we deliver innovative solutions through the efforts of … analysis and deployment. Excellent communications and organisational skills as well as the ability to work independently as well as in a team. Experience in ITIL ICT service delivery and SAFE Agile delivery of critical infrastructure. Experience of working under pressure to meet deadlines while handling multiple priorities. Understanding of the more »

C, or equivalent, including Mathematics and English or NVQ 2 or equivalent in Business Administration or Information Technology Desirable HNC MTA, MCSA or equivalent ITIL Foundation Experience Essential Proven customer support helpdesk/Service Desk capacity. Proven experience supporting a wide range of applications. Problem solving/troubleshooting. Proven experience … in a customer facing role Desirable Proven NHS IT Support experience Supporting business applications Experience of working on an ITIL compliant Service Desk dealing with Incident and/or Problem management Skills covering the Microsoft Desktop OS and Office Supporting business applications Knowledge and Skills Essential Windows Operating Systems. MS more »

services with demonstrable experience in clarifying requirements, understanding the commercials behind a solution, and validating the proposed solutions against standards. Good working knowledge of ITIL Principles - Formal ITIL qualification at Foundation level Understanding of IT service management tools such as Service Desk tools, Contact Centre technologies, BMC Remedy, ServiceNow, and more »

Job summary We are looking for a Senior Network Specialist to be a key member of the Network team within the ELFT Digital Department. The post holder will be Bedfordshire based, in The post will act as a lead within more »

Teams and Product Owners, ensuring exceptional service for our customers and surpassing our support targets. Your work will adhere to industry standards such as ITIL V4, ISO 27001, and ISO 20000. What you'll need to succeed Proven experience in a similar role, ideally within an ISO 20000 accredited organisation. … In-depth knowledge of cloud computing on the Azure platform. Experience working within a SIAM Service Model. ITIL V3 and/or ITIL V4 qualifications. Strong project management skills, with the ability to lead cross-functional teams. Excellent communication and interpersonal skills. What you'll get in return The flexibility more »

responsibility will be to ensure the organisation's IT services are designed, transitioned, managed, improved, and secured in alignment with industry standards such as ITIL V4, ISO 20000, and ISO 27001. You will oversee critical areas including Service Design, Service Transition, Continual Service Improvement (CSI), Live Support, and third-party … KPI agreements. What you'll need to succeed Proven experience in successfully delivering Service Management within an Azure environment. Certification at the level of ITIL V3 Expert, V4 Managing Professional, or ISO 20000 Practitioner. Demonstrable experience in managing third-party vendors and ensuring compliance with IT and security standards. Extensive … experience in managing teams across the ITIL lifecycle. Excellent communication and collaboration skills. What you'll get in return The flexibility of a fully remote working setup. A competitive salary and benefits package. Ongoing learning, training, and career development opportunities 25 days annual leave + 8 bank holidays Life Assurance more »

responsibility will be to ensure the organisation's IT services are designed, transitioned, managed, improved, and secured in alignment with industry standards such as ITIL V4, ISO 20000, and ISO 27001. You will oversee critical areas including Service Design, Service Transition, Continual Service Improvement (CSI), Live Support, and third-party … KPI agreements. What you'll need to succeed Proven experience in successfully delivering Service Management within an Azure environment. Certification at the level of ITIL V3 Expert, V4 Managing Professional, or ISO 20000 Practitioner. Demonstrable experience in managing third-party vendors and ensuring compliance with IT and security standards. Extensive … experience in managing teams across the ITIL lifecycle. Excellent communication and collaboration skills. What you'll get in return The flexibility of a fully remote working setup. A competitive salary and benefits package. Ongoing learning, training, and career development opportunities 25 days annual leave + 8 bank holidays Life Assurance more »

on the service desk dealing with incidents and requests in a complex environment with multiple partners operating in 2nd and 3rd support tiers providing ITIL processes for our clients. Experience in first line applications support and liaising with internal departments and suppliers Able to work as part of a team. … ITIL3/4 Foundation Level minimum Candidate Requirements: A knowledge and understanding of ITIL functions, principles and processes. Technical knowledge with an ability to provide a first-time fix resolution. Experience in an MOD environment. Excellent verbal and written communication skills. DV Cleared. Clearance: High-level: DV - optional SC What more »

development of a new ITSM implementation and help shape the performance of the tool. You will have the opportunity to drive forward the business' ITIL framework and improve internal processes instilling your own strategies. In addition to owning the day-to-day delivery from the service desk team of … You have excellent communication and interpersonal skills, with the ability to build effective relationships at all levels of the organization. You have knowledge of ITIL framework and best practices. You have experience working as an Incident Manager. Benefits: 20% Bonus Hybrid working arrangement £570 per month Car Allowance Pension scheme more »

and exceptions with budget holders * Working in a fast-paced environment * Strong stakeholder management * Problem solving skills * Managing ambiguity * Resilience Essential Criteria * Prince2 qualification * ITIL 4 Foundation Desirable Criteria * Familiar with ITIL principles * Prince2 for Agile Projects * MSP Additional Information Willmott Dixon embraces diversity in the workplace and will consider more »

Job: Service Desk Manager - IT Support - ITIL Location: Ipswich Salary: £45,000 - £50,000 I am working with a fantastic business in the Ipswich area to recruit a Service Desk Manager as part of their ongoing growth plans. This market leading business have gone from strength to strength in the … Service Desk experience of a small team (3 - 5). - Strong Technical background, able to operate as point of escalation. - Service Delivery process design, ITIL beneficial. - Professional Development and Upskilling for team members. - O365/Azure environment Support The succesful candidate will be self motivated, able to provide leadership to more »

as very small requirement to visit their other offices. Skills Proven experience as a Service Desk Manager or similar role. Experience working in an ITIL based MSP Environment. Strong customer service background. Knowledge of the Autotask ticketing system or similar. Knowledge of ITSM and RMM tools. Leading and Motivating Teams. … Completing 121’s and appraisals Develop and continuously improve ITIL based processes. Working within a Change Management framework. Strong stakeholder management skills. Ability to communicate at all levels, both written and verbal. Level 2 Engineer Technical Support knowledge. Additional Desirable Skills & Experience Experience with Cyber Security accreditations (Cyber Essentials, ISO27001 more »