1 to 25 of 75 ITIL Jobs in the East of England

Skills. Experience with Antivirus Software. Experience with Microsoft Office. Experience installing and troubleshooting software applications. Experience installing and troubleshooting printers. Experience in supporting Citrix. ITIL best practice certification Project methodology and certification · Project involvement and moving projects forward. · Hardware troubleshooting skills. An excellent understanding of computer hardware i.e., CPUs, memory more »

solving. Ability to master new skills quickly. Coordinating & managing operational processes. Developing and maintaining metrics and monitoring. Strong communication; capable of managing multiple priorities. ITIL framework. (Advantageous) Confidence to challenge current ways of working. (Advantageous) Data analytics and tools such as Excel and PowerBI. (Advantageous) About us Markerstudy Insurance Services more »

including incident and request management. Administer Servers to ensure optimal performance and reliability. Plan and execute changes in accordance with client agreements and the ITIL change management process. Assess user requirements and develop technical specifications that are both cost-effective and align accurately with the clients' identified needs. Install and more »

/M365. Key Skills & Experience: Exposure to working in a busy environment supporting an array of customers. Good communicator & Organised individual Experience working to ITIL best practises. Proven experience managing Infrastructure & Cloud environments. Previous experience working as a 3rd Line Engineer, System Administrator, Infrastructure Engineer or Escalation Engineer. Desirable Tech more »

Center critical infrastructure, UPS, Generator, etc NOC monitoring - responding to alarms and escalating where appropriate Join on-call rota (once probation passed) Your Profile ITIL knowledge, Service Desk, Data Center Design Awareness, CompTIA or equivalents A good overall understanding of data center infrastructures from (UPSs, generators, CRACs, AHUs, chillers, busbars more »

Essential 5 GSCSs at Grade C or above, or equivalent, including Mathematics and English Microsoft Qualified or similar Desirable HND Computer Science or similar ITIL qualifcation Personal Essential Ability to discuss problems and work in conjunction with 3rd parties on fault resolution. Good manual dexterity is essential. Written skills are more »

Essential 5 GSCSs at Grade C or above, or equivalent, including Mathematics and English Microsoft Qualified or similar Desirable HND Computer Science or similar ITIL qualifcation Personal Essential Ability to discuss problems and work in conjunction with 3rd parties on fault resolution. Good manual dexterity is essential. Written skills are more »

a similar 1st line support role is preferred but not essential. - Strong communication and interpersonal skills with a customer-centric approach. - Basic understanding of ITIL principles and IT service management. - Proficiency in Microsoft Office applications and familiarity with Windows operating systems. - Ability to multitask and prioritize workload effectively in a more »

solving and planning skills to achieve results. ● Ability to manage & create documents which are professional & articulate. ● Ability to handle difficult and demanding customer environments. ● ITIL awareness About the Organisation Europe's largest privately-owned IT business, continuously pushing to help clients succeed through IT transformation and exceptional customer experiences. A more »

the role will have some of the following: Strong experience with Office 365, Azure stack A good understanding of networking technologies Any experience with ITIL, Gmail or JAMF would also be advantageous The list above is important, but not as important as hiring the right person! So if you don more »

/M365. Key Skills & Experience: Exposure to working in a busy environment supporting an array of customers. Good communicator & Organised individual Experience working to ITIL best practises. Proven experience managing Infrastructure & Cloud environments. Previous experience working as a 3rd Line Engineer, System Administrator, Infrastructure Engineer or Escalation Engineer. Desirable Tech more »

support to others, including Service Desk Analysts and Second Line Engineers Experience of producing and updating technical documentation to a high standard Experience of ITIL Service Management Experience of software maintenance and support to include servers, workstations, laptops, network, and peripheral devices. Experience in the installation and configuration of Microsoft … solutions. Flexibility and adaptability. Proactive and innovative working attitude CLEARANCE REQUIREMENT: Ability to gain a high level of clearance - DV (Developed Vetting) BASIC QUALIFICATIONS: ITIL Foundation Qualification. Agile Foundation & Practitioner Certifications. Microsoft Certifications. Who We Are: Leidos UK & EUROPE we work to make the world safer, healthier, and more efficient more »

implement and maintain our new Voice AI solutions, connecting to existing and new applications Prepare relevant, accurate technical documentation Manage changes in accordance with ITIL processes Skills and Experience: Proven experience of a Network Engineer in a large organisation and have the ability to hit the ground running Proficiency in more »

of IT infrastructure, including hardware, software, and networking concepts. • Proficiency in troubleshooting desktops, laptops, operating systems (Windows, macOS), and common business applications. • Familiarity with ITIL framework and IT service management principles. • Excellent problem-solving skills and ability to diagnose and resolve complex technical issues. • Strong organisational skills with the ability more »

Anti virus, Server management, DR planning and execution, file serve management, patching, hardware management, database ops, network design, MS 365 and more. Familiar or ITIL Certified. Excellent communication skills and stakeholder/3rd party management. They are looking for passionate, can-do, positive people, that love working with technology, have more »

within FMCG or highly regulated industries is preferred. Strong knowledge of cyber security trends, technologies, and threat landscapes. Familiarity with IT governance frameworks (CobiT, ITIL), ERP systems (SAP), and cloud computing (AWS). Proficiency in UNIX/Linux, SQL/DB2, Active Directory, and IT service management. Excellent communication and more »

Minimum 5 years SQL Developer experience. Excellent working knowledge of full Microsoft SQL Server stack (SSAS, SSIS, and SSRS). Understanding Development methodologies and ITIL processes. Advanced monitoring skills across multiple technologies. Understanding of SQL Server architecture to Microsoft standards. Exposure to automation deployment tools such as Azure DevOps, OctopusDeploy. more »

and technologies to assess service components and collaborate with technical teams. Understanding and experience in IT service management (ITSM) and Information Technology Infrastructure Library (ITIL). Experience in maximising effectiveness of nearshore/offshore resource models and experience in managing and delivering through third-party suppliers, focusing on business outcomes more »

Technical Services Analyst Location: Home Based/Luton - on site 2 days a week in Luton Skills: ITIL, Windows Server, Active Directory, Exchange, Microsoft 365 We are looking to recruit a Technical Services Analyst for Civica's Infrastructure Team based on site with Luton Council. This is an excellent opportunity … IT service delivery Exceptional Customer Service skills Incident and Service Request Management Problem Management Ability to manage a high volume of tasks Understanding of ITIL Understanding of IT Security Excellent attention to detail Methodical and logical approach to problem solving. Technical: Windows Server Support and Admin Windows 10/ more »

support of client's infrastructure including Incident and request management. Server administration. Plan and undertake changes as agreed with the client (in accordance with ITIL change management process) Assess user requirements and formulate technical specifications that are cost effective and accurately meet the clients' identified needs. Install and test operating more »

matching and cleansing of data across systems. Experience Proven experience working in 2 nd/3 rd line support role Experience of working with ITIL processes within an organisation, in particular, incident, request, change and problem Management Experience working in a customer facing technical role Proven experience working with and more »

Experience with Ticket Management Comfortable with liaising and working alongside 3rd Parties Display flexibility and the ability to manage your day effectively Desirable Skills: ITIL Foundation 3 4 years experience supporting Windows environment Windows certification Benefits: Flexible benefits including, private medical and health insurance, basic cover paid by employer Free more »

development of a new ITSM implementation and help shape the performance of the tool. You will have the opportunity to drive forward the business' ITIL framework and improve internal processes instilling your own strategies. In addition to owning the day-to-day delivery from the service desk team of … You have excellent communication and interpersonal skills, with the ability to build effective relationships at all levels of the organization. You have knowledge of ITIL framework and best practices. You have experience working as an Incident Manager. Benefits: 20% Bonus Hybrid working arrangement £570 per month Car Allowance Pension scheme more »

remote desktop support tools and desktop/printer configurations. Must have an excellent customer driven approach to problem solving. Ideally experiences working in the ITIL framework. Abilities in Windows Server is a bonus but not a pre-requisite. Desktop Support Engineer permanent contract details include: Start date: ASAP. Contract: Permanent. more »

Ticket Management • Comfortable with liaising and working alongside 3rd Parties • Display flexibility and the ability to manage your day effectively Desirable skills/qualifications: • ITIL Foundation • 3 – 4 years experience supporting Windows environment • Windows certification As an Employee you will benefit from: • Flexible benefits including, private medical and health insurance more »