preference. Client facing experience. D365 CS experience. Experience working in a managed services environment. Some experience in an applications management, support or development role. ITIL Foundation qualification preferred. Has a good working knowledge of service management, working to SLA's and/or experience of working in an ITIL environment. more »
high-quality technical solutions: Willing to travel to sites in the South, predominantly within Sussex Familiarity with industry standards and best practices, such as ITIL, ISO Microsoft technologies: 365, Azure, Windows, AD, Server OS Cyber security: firewalls, web filters, advanced protection and recovery Cloud technologies Desirable qualifications: Microsoft Certified more »
service architecture design Comprehensive experience with ServiceNow and monitoring tools A proven track record ensuring IT projects are defined, designed and delivered within an ITIL framework in a SIAM model or in-house service delivery model. Experience in the development of Service Designs and Service Architecture Experience in Service Management more »
leading service delivery, with that in mind you will need: Solid Experience in a Similar Position Experience in the Financial Industry – Preferably Buy-Side ITIL Qualified Active Directory Experience ServiceNow Experience Preferred Ready for you next assignment? Please get in touch. No up to date CV required. more »
with external clients and managing their expectations have awareness of the full software development life cycle Experience working within recognised project governance processes - Prince2 ITIL Have worked on previous projects in the financial sector This role offers: £500-550 per day Inside ir35 Hybrid working (2 days a week in more »
and Governance, Identity and Access Management, IT Development, IT Change, and IT Disaster Recovery. The minimum criteria you’ll need is a professional qualification (ITIL, COBIT, PRINCE2, ACCA, etc.) with post-qualification experience Everyday inclusion Our ambition is that we are fully inclusive every day. This means that our working more »
DWDN, SDH, OTN) ICT vendor technologies, solutions, and products (e.g Cisco, Juniper, Pal-alto, F5, Nokia). Industry architecture methodologies & languages (e.g TOGAF, ArchiMate, ITIL, BPMN). Experience in using enterprise architecture toolsets (iServer, IBM Doors). Responding to complex, multi-vendor public sector propositions and bid proposals based on more »
tools. Detail orientated. Excellent communication skills, especially initial point of contact and managing user expectations. Logical thought process and problem-solving skills. Familiarity with ITIL best practices. Sound interesting? Please apply to discuss in further depth. more »
Experience and Treating Customers Fairly policy (TCF). Qualifications TOGAF or similar certification is desirable. A related degree is desirable or demonstrable equivalent experience - ITIL certification would be an advantage Knowledge of enterprise architecture and IT roadmap design. Knowledge and experience of IT governance and industry standards Knowledge of business more »
Stoke-On-Trent, England, United Kingdom Hybrid / WFH Options
bet365
technical teams. Ability to multitask, manage multiple streams of activity and shift focus regularly. Leadership experience within mature and regulated technology environments, for examples ITIL, PCI-DSS and ISO27001. Knowledge of team measurement, MI reporting and stakeholder management. Degree level qualifications in a technology related subject. Experience working in a more »
all circuits, spares inventory Required Technical and Professional Expertise · 2+ years’ experience datacenter or corporate/enterprise IT infrastructure, operating in IT best practices (ITIL), and operating within equipment lifecycle processes. · Experience executing detailed MOPs, technical instructions, following documentation. · Knowledge of relevant technologies - fiber optics, DWDM/CWDM devices, network more »
Office 365, Active Directory, Phone System etc. Previous Experience and Knowledge: 1 years’ experience of 1st line support/delivery. Ideally some knowledge of ITIL and Service Desk operations. Clear communication skills using all media, tailored appropriately for the audience. Ability to work under pressure and to agreed targets Understanding more »
Tewkesbury, England, United Kingdom Hybrid / WFH Options
Belcan
tools are essential, as is at least 2 years of experience in the IT field. Experience in troubleshooting complex technical issues (preferably within an ITIL environment) is desired. Interested in people who have experience in all or some of: Linux, Azure, Microsoft Servers, SQL Servers, and scripting (Bash/Powershell more »
Continuity activities/incidents. Assist in monitoring, accounting, and auditing of all Application License Assets (ALA). Key skills: Experience in Software Asset Management. ITIL v3 or v4 Foundation certification. Certified Software Asset Manager. Microsoft Certified Professional. more »
hardware troubleshooting, and software installation and configuration. Understanding of IT principles and an ability to communicate complex concepts to non-technical users. Familiarity with ITIL practices would be advantageous. Experience of IT support ticketing systems. Technical problem-solving skills and a methodical approach to issue resolution. Excellent communication and people more »
and troubleshooting various IT issues. Ability to adapt and multitask in a fast-paced environment. Excellent communication skills, both verbal and written. Knowledge of ITIL principles is a plus. Join our client's dynamic team and be part of a company that values innovation, collaboration, and excellence in everything they more »
/procedures/work instructions are clearly followed to help improve reliability, efficiency, quality, and cost effectiveness of service components under supervision for example ITIL problem and change processes Accountable for compliance with all IT related processes, policies and work practices Supports the development of future planning and product roadmap … managers Good verbal and written communication skills, including the ability to explain technical concepts and technologies to the IT workforce Excellent problem-solving skills ITIL qualification (foundation at a minimum or similar demonstrated experience) and proven ability of working to the ITIL disciplines Ability to work effectively in a team more »
Coventry, England, United Kingdom Hybrid / WFH Options
Kapsch TrafficCom AG
Fluent in English in speech and writing High customer and solution orientation Minimum 10 years’ experience at service delivery management position Advanced knowledge of ITIL and Service management – preferably with corresponding certification(s). A structured and independent way of working, being independent and resilient. Willingness to learn and to more »
status, software versioning Defining, establishing and maintaining Environment Strategies, auditable policies, processes, and IT Controls for Environment Management in line with industry best practice (ITIL) Managing application environments allocation, multiple bookings, or shared usage and maintaining the schedule of environment usage Working with Solution Architects to ensure environment design and more »
will have operational experience of managing complex platforms or networks, preferably with an understanding of cloud. You will have experience working with COBIT or ITIL and know how they operate, how to implement, and what the significant risks and pitfalls are that need managing for successful implementation. You will have more »
preference. Client facing experience. D365 CS experience. Experience working in a managed services environment. Some experience in an applications management, support or development role. ITIL Foundation qualification preferred. Has a good working knowledge of service management, working to SLA's and/or experience of working in an ITIL environment. more »
Sheffield, England, United Kingdom Hybrid / WFH Options
Harvey Nash
coordinate activity, recommend improvements, and monitor service effectiveness Defining and owning performance metrics, delivering clear and relevant management across IT Services Strong understanding of ITIL processes such as Service Operations and Service Transition Strong interpersonal skills, understanding how other business areas function and promoting new ways of working to foster more »
standard business platforms i.e. ITSM, HRIS, CRM, etc. A career history in IT with knowledge of corporate network design, Microsoft Active Directory/365. ITIL Foundation certification. What's In It For You? Bonus (at this level up to 12% dependant on personal and company performance) Pension (matched up to more »
calls Lead the delivery of new infrastructure deployments Configure on-prem and cloud based IT infrastructure (Azure) Experience with Active Directory Lead infrastructure projects ITIL-based incident management Excellent communication and proven ability leading and mentoring You will ensure the smooth functioning of both cloud-based and on-premise IT more »
at least 5 years’ experience of working on an IT Service Desk/MSP in a similar background/role with an appreciation of ITIL Service Management Disciplines i.e., Incident, Problem, and Change Request Management. We are looking for a candidate who can adapt to the dynamic nature of our more »