Excellent organisational and communication abilities Desired Skills: Knowledge of ServiceNow, MS Windows, MS Office, Exchange, Active Directory (O365), Android/iPhone OS Understanding of ITIL principles Self-motivated with a proactive approach to process improvement This contract is rolling every 6 months and attendance on site is needed. Fantastic team. more »
and allocate calls to internal & external resources. In addition to the above, you must have excellent communication skills. Candidates with experience working within an ITIL environment would be highly desirable. The successful candidate should be able to work as part of a team and be flexible in the working hours more »
Northallerton, North Yorkshire, Yorkshire, United Kingdom
Reed Technology
and allocate calls to internal & external resources. In addition to the above, you must have excellent communication skills. Candidates with experience working within an ITIL environment would be highly desirable. The successful candidate should be able to work as part of a team and be flexible in the working hours more »
North Cumbria Integrated Care NHS Foundation Trust
related subject or in-depth knowledge gained through working in a corporate IT Environment. Desirable Membership of professional body Microsoft Certification (MTA, MCSA, MCSE) ITIL v3 Foundation Experience Essential Recent, experience in a relevant IT Support role Troubleshooting and resolving IT hardware and software issues Equipment relocation & deployment supporting site … skills (speed and accuracy) Knowledge Essential Supporting end user devices in a distributed environment Current & developing trends in IT Current Microsoft products Desirable Prince2 ITIL v3 System Security NHS IT Systems & Requirements Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order more »
installation and maintenance of associated software and peripheral devices, this will also include involvement with data communications networks. ICT follows the framework ITIL (InformationTechnologyInfrastructureLibrary) and as such is in line with the Trusts policies and procedures.Always considering the potential or actual clinical impact of any service failure … on desktop support, e.g. Enterprise Desktop Administrator on Windows 10, or legacy equivalent e.g. MCDST oITIL foundation or equivalent experience of working in an ITIL environment Experience & Knowledge Essential oKnowledge of current Microsoft operating systems oKnowledge of computing hardware and end user computing environment oKnowledge of Microsoft Active Directory (Account more »
detail with right first-time attitude. A motivated self-starter with a focus on processes. Experience working in a customer facing environment. Understanding of ITIL processes would be beneficial. Basic networking knowledge *** You will be required to go through a national security clearance process for this role before you can more »
Skills and understanding of information systems set-up, configuration, data entry and interrogation Excellent problem resolution and fault investigation skills InformationTechnologyInfrastructureLibrary (ITIL) qualification, or willingness to obtain Experience of dealing with confidential information Desirable Knowledge of one or more healthcare computer systems, ideally SystmOne or RiO, acquired more »
with policy and procedure. The post holder will identify and contribute for Unified Communications based Problem Management in line with InformationTechnologyInfrastructureLibrary (ITIL) principles. Ensure the Unified Communications team maintains a high standard with regards to the efficient and effective resolution of faults and customer feedback are addressed more »
Liverpool University Hospitals NHS Foundation Trust
Degree or equivalent Formal project management qualification (PRINCE2 Practitioner or MSP Foundation) or ability to demonstrate substantial experience and success in delivering projects Desirable ITIL Foundation qualification Experience Essential Specialist experience of managing a series of complex, large inter-related projects or substantial clinical experience for those projects requiring clinical more »
applications. Awareness and understanding of policies including GDPR & IG, Data Protection Act, IT security, Health & Safety principles and patient data confidentiality Desirable Exposure to ITIL Practices Previous experience or an understanding of working in a service/helpdesk environment with knowledge of desktop, server and network systems and how they more »
remains secure, robust, and effective. The post holder will identify and contribute to infrastructure-based Problem Management in line with InformationTechnologyInfrastructureLibrary (ITIL) principles. The post holder will work closely with the Infrastructure Network Specialists to ensure that the network infrastructure has the capacity to cope and deliver more »
A to C or equivalent. Evidence of on-going personal development. Evidence of technical training to expert level. Relevant IT Qualification Desirable Exposure to ITIL Practices ITIL Foundation Certificate. Prince II Foundation Certificate. Experience Essential Previous experience in supporting corporate systems in a complex IT support environment using ITIL principles. more »
MK5, Loughton, Milton Keynes, Buckinghamshire, United Kingdom
Change-it Professional Services Ltd
audits on project management Experience introducing new processes and procedures to a project environment Project best practice knowledge - eg P3O, P3M, P3M3, MOP, etc... ITIL change management knowledge QA standards understanding - ideally ISO accreditation Excellent communication skills and ability to influence high-level senior leaders This is a fantastic opportunity more »
detail with right first-time attitude. A motivated self-starter with a focus on processes. Experience working in a customer facing environment. Understanding of ITIL processes. Basic networking knowledge. Project People is acting as an Employment Business in relation to this vacancy. more »
with all levels of stakeholders to identify Strategic opportunities Manage, coach and develop a team of 30 IT support technicians. Required Skills and Experience ITIL qualified would be desirable Previous experience of managing an IT support team Analytical Benefits This 3-month contract offers an opportunity to work in a more »