Watford, Hertfordshire, South East, United Kingdom
Hays
basis to ensure continuous coverage during operational hours. What you'll need to succeed Previous experience with 1st and 2nd line support (ServiceNow, Azure, ITIL, Windows/Microsoft, Ability to commute to their Watford office 5 days a week What you'll get in return An initial 1-month contract more »
support of client's infrastructure including Incident and request management. Server administration. Plan and undertake changes as agreed with the client (in accordance with ITIL change management process). Assess user requirements and formulate technical specifications that are cost effective and accurately meet the clients' identified needs. Install and test more »
support of client's infrastructure including Incident and request management. - Server administration. - Plan and undertake changes as agreed with the client (in accordance with ITIL change management process) - Assess user requirements and formulate technical specifications that are cost effective and accurately meet the clients' identified needs. - Install and test operating more »
This role is critical to our business with service desk being one of the most common customer interactions. We have to deliver great customer service which is 100% customer centric to ensure that every interaction is of the highest quality more »