setting up and troubleshooting video meetings. Experience with Freshservice IT service management or another leading ITSM tool. Software applications support Understanding/Awareness of ITIL support framework The role is primarily office-based with plenty of face to face interaction with staff at all levels. There are occasional visits to more »
challenges. Break down technical concepts and build positive relationships at all levels of the organization. Experience with ITSM practices and certs in Azure and ITIL are a plus Why Join? Exceptional culture, compensation and benefits Career and professional development Highly collaborative, low ego environment Top tier staff across all departments more »
technologies i.e., Palo Alto Gateways and Cisco Firepower Services. Practical experience of secure wired, wireless and VPN on-boarding. Experience of working within the ITIL framework and demonstrate its use and standards within change control, operations, and project delivery. Must have full UK driver’s license. Desirable: Cisco CCNA/ more »
Hammersmith, England, United Kingdom Hybrid / WFH Options
La Fosse
admin team. Ideally as support analyst 1st and 2nd Line IT support experience, ideally helping users both face to face and remotely. Experience with ITIL or Microsoft Operations Framework (MOF) processes.. Has a working knowledge of Microsoft Active Directory, Microsoft Exchange Server 2016, Office 365 for creating and editing user more »
identity management tools such as Azure AD/Entra ID, JumpCloud or Okta Workforce Basic networking knowledge - DNS, DHCP, TCP/IP Familiar with ITIL environments and working with ITSM tools such as ServiceNow & FreshDesk Within a commutable distance to Central London and happy to commute daily Strong customer-focused more »
Technology, or related field (preferred). Minimum of 5 years of experience in IT service desk management or a related role. Strong understanding of ITIL frameworks and best practices. Proven experience in team management, performance evaluation, and coaching. Excellent communication, interpersonal, and leadership skills. Proficiency in IT service management tools more »
integration architecture, including modern RESTful API approaches and traditional messaging and web services. Familiarity with infrastructure and security architecture, IT service management frameworks (e.g., ITIL), and IT governance frameworks (e.g., COBIT). Understanding of secure design and development practices and frameworks, preferably ISC2 CSSLP or CISSP certified. Experience and Qualifications more »
deliver solutions across all areas and versions of the MEDITECH solution. in ServiceNow Partner and Service Provider Partner Programs of professional technology certifications including ITIL, Six Sigma, PMI, CHCIO, Epic, and more. of professional clinical certifications including nursing, health informatics, pharmacy, radiology and doctorates CereCore is committed to sustaining a more »
of one or more financial products such as Cash Equities, Bonds, Derivatives, Currencies, Commodities, FX. Working knowledge of Change Management Process Nice to have: ITIL know how or certification. Knowledge of FIX Protocol Working knowledge of TCP, UDP networking protocols Experience working with data pipelines or microservices management platform. more »
London, England, United Kingdom Hybrid / WFH Options
Sportradar
a plus Familiarity with incident management metrics such as MTTR/MTTD, root cause analysis, and severity levels preferred. Professional experience with ITSM/ITIL best practices, certification is a plus. Experience working effectively in a highly dynamic and complex environment Strong command of the English language, verbal and written. more »
Infrastructure solutions through effective Change, Problem and Major Incident management. Essential Skills Required A strong understanding of Incident, Problem and Change management within an ITIL environment A minimum of 5+ years performing at least one of Problem, Change or Incident Management at a senior level Demonstrable experience working with outsourced more »
service architecture design Comprehensive experience with ServiceNow and monitoring tools A proven track record ensuring IT projects are defined, designed and delivered within an ITIL framework in a SIAM model or in-house service delivery model. Experience in the development of Service Designs and Service Architecture Experience in Service Management more »
Minimum 10 years demonstrable networking experience (both project and BAU) Excellent experience delivering IT projects to a high standard to a high performing organisation ITIL version 3/4 qualified SKILLS & ABILITIES: Excellent knowledge of IT Infrastructure. Excellent experience/Knowledge of data centers. Highly Organised Works under own direction more »
and documentation. We are looking for indepth experience in Server Administration, Microsoft, Citirix, Azure Active Directory, Teams, Anti-Virus/Bitlocker encryption and ideally ITIL Foundation. This is a very fast paced company and a busy, professional service desk environment where you will be expected to have exceptional customer services more »
coach developers and administrators as required. Serve as a point of escalation on critical and complex incident troubleshooting. Core understanding of Agile Methodology and ITIL based processes. Why join us? Career coaching, mentoring and access to upskilling throughout your entire FDM career Assignments with global companies and opportunities to work more »
dawns with their cutting-edge technology. We are seeking an experienced Project Manager with a structured approach to work, proficient in Agile, Prince2, and ITIL methodologies. You will excel in task and team management, possess strong communication skills for both internal and external stakeholders, and demonstrate adept problem-solving abilities more »
managing procurement and vendor relationships. Proven leadership experience in a global/European Service Desk environment. Strong knowledge of ITIL4 framework and experience implementing ITIL processes. Positive attitude, excellent communication skills, and ability to work in a fast-paced environment. Work Conditions: Up to 40-hour onsite work week. Regular more »
and possess a driving license (licence and vehicle access preferred but not mandatory). Ideal but Not Required: Experience with server and networking hardware, ITIL methodologies, and dynamic routing protocols. Certifications like LAIT/CCNA/CCNP or experience with Linux/Windows administration are a bonus. Join Us: We more »
Experience supporting applications (Java, .NET, Apache, IIS); Desirable: Knowledge of Microsoft Windows Server. Experience with working within financial industry; Experience with working within an ITIL framework; Experience with working with market data, FIX protocol; CMC Markets is an equal opportunities employer and positively encourages applications from suitably qualified and eligible more »
North London, London, United Kingdom Hybrid / WFH Options
Context
experience in Service Delivery, Service Management or Customer Success from within an SME IT Service Provider or IT Managed Services background Strong knowledge of ITIL To be highly organised with excellent written and oral communications Ability to present to external clients The business operates a flexible working policy, with a more »
Konversational - The ServiceNow Customer Workflow Experts
all aspects of the project delivery team. Prepare client facing and internal deliverables. Provide expert process leadership in workshops designing and planning business and ITIL processes. Building and maintaining relationships with key executives and decision makers. Drive the continuous improvements of our methodology and service offerings based on client experiences. more »
solving and communication skills. Good client focus and appreciation of Customer Experience Able to multi-task efficiently and work under time pressure Familiarity with ITIL working practices. Respectful of the organisation culture and values Bachelor’s Degree or Equivalent industry experience a plus Experience in supporting IT projects and workstreams more »
1st/2nd Line issues for our client based in London. You must have experience with the following technologies: Experience of working within the ITIL framework Hands-on experience of working with Office 365 and ideally E3, E5, EMS/Azure IaaS Good troubleshooting experience of Microsoft Desktop Operating System more »
leading service delivery, with that in mind you will need: Solid Experience in a Similar Position Experience in the Financial Industry – Preferably Buy-Side ITIL Qualified Active Directory Experience ServiceNow Experience Preferred Ready for you next assignment? Please get in touch. No up to date CV required. more »
L SQL and Powershell Strong knowledge in MS SQL, SSRS, SSIS and SSAS Experience in 24/7 and on-call environments Certification in ITIL along with Microsoft and/or Oracle Awareness of Nutanix tooling, along with Dell DDBoost or Veeam is a bonus Database Administrator - SQL, Oracle, Azure more »
