security assessments, penetration tests, vulnerability scans, and assess organization cybersecurity maturity Complying with frameworks and regulations such as COBIT, NIST (800-53, cybersecurity), ISO, ITIL, PCI, GLBA, GDPR, HIPAA, and other data privacy and security standards and regulations. Provides internal customer support via assigned tickets for security-related issues, while more »
Farringdon, Greater London, United Kingdom Hybrid / WFH Options
Metropolitan Thames Valley
certifications Excellent demand management, planning, organisation and prioritisation skills Ability to undertake out-of-hours work, during the evenings and at weekends Experience with ITIL environments and processes, preferably using ServiceNow To meet our commitment to providing safe, high-quality services to our customers we will complete a basic background more »
Managed Services engineers in problem management of Microsoft solutions and service-related incident Operate to defined SLA, OLA and KPI models, in alignment with ITIL best practice and client commitments Oversee development and maintenance of documentation and knowledge management tools for both client and internal systems and processes, using designated more »
organize their own work Team spirit and a positive attitude in reaching aims together; able to work independently and as part of a team ITIL Knowledge as well as basics and first experiences in Project Management would be an advantage more »
configuration profiles, application packaging, compliance management and Autopilot Experience in scripting (eg PowerShell) Experience in Power BI a bonus Experience of working within the ITIL framework or working knowledge of service management concept Support hybrid meeting solutions and cloud printing Work to support and troubleshoot integrations into our tenant through more »
cross training on technologies and operational processes to colleagues Strong documentation and technical writing skills. Have excellent time management and organizational skills Knowledge of ITIL framework (understanding of Incident, Problem, Change) Experience supporting Linux/AIX systems Our extensive benefits for employees typically include: Vacation/annual leave: 25 days more »
City of London, London, United Kingdom Hybrid / WFH Options
Networking People (UK) Limited
Azure commercial and 21Vianet tenants (China) A degree in computer sciences or another related area Working knowledge of/familiarity with ITIL. Certification to ITIL Foundation level is a minimum Working knowledge of/familiarity with Project Management principles. Certification to Prince 2 Foundation level or equivalent Agile certification. Previous more »
Employment Type: Contract
Rate: £700 - £850 per day + Deemed Inside IR35 determination
AD, Mobile support for iOS/Android OS mobile devices Experience of using ITSM tools such as Cherwell, ServiceNow, Service Desk plus, Halo etc. ITIL Foundation Level knowledge or Higher (desirable) Hands on knowledge of Telephony, including mobile devices and within Microsoft Teams Well-organised approach to work planning and more »
in MS365, Azure Cloud services, Active Directory, and Microsoft Windows Familiarity with helpdesk ticketing systems (ITSM tools). ServiceNow/Halo experience essential Ideally ITIL and MCSE qualified Strong customer service orientation, good communication, teamwork and interpersonal skills Ability to problem-solve complex hardware and software issues and operate under more »
Employment Type: Permanent
Salary: £30000 - £35000/annum Hybrid working, Medical
M365). A good ability to understand and explain IT solutions and issues to a non-technical audience is desirable. Experience working in an ITIL/ISO 27001 environment. Desired technical skills Infrastructure technologies including DHCP, DNS, WINS, Active Directory, Group Policy. Dell and HP server hardware, include VxRail Systems more »
London, England, United Kingdom Hybrid / WFH Options
ITRS
workflows Knowledge of IT Governance, Risk & Compliance processes. Broad knowledge of Data Protection and GDPR Experience of BCP management and overview Good understanding of ITIL A person in this role would benefit from the following: Experience using IT security and compliance tools such as Qualys, MS Defender, Purview Darktrace, Digital more »
deliver the best service we can to our Users. Be the face and central point of all incoming IT queries and issues, with following ITIL best practice to ensure we always deliver high-standards of operations Liaise with colleagues in London and external support/3rd party to deliver resolutions more »
SQL Netbackup LANDesk call logging and Service Management tool set ServiceNow call logging In possession of or able to gain the appropriate security clearance ITIL Fundamentals in best practise would be advantageous. Clearance Requirements: Clearance to Start: SC Clearance for Role: SC What we do for you: At Leidos we more »
effective Problem Management. Job Specifications: Experience: background preferable years proven experience in an IT support role (1st/2nd line) of working to an ITIL framework in a service desk capacity Windows Server 2016 – 2022 365 Support for Email, SharePoint, OneDrive and Teams Directory Management 10, 11 Operating System Support more »
/22. Familiarity with basic network protocols A commitment to knowledge sharing and clear, detailed documentation. Ideally, previous experience and knowledge of ticketing systems - ITIL Framework. Ideally, prior experience with Watchguard firewalls Technically inquisitive, with a proven ability to keep up to date under your own initiative. Problem solver with more »
SMT) and Directors/Senior Management (customer and internal). •Worked in a sizeable, fast moving/complex, service led technical and commercial ITIL aligned environment preferably within the telecoms and network industry. •Outstanding personal organisational skills •Ability to rapidly build relationships with colleagues at all levels more »
Harrow, England, United Kingdom Hybrid / WFH Options
iO Associates - UK/EU
tenancy. Strong project management skills, including experience with methodologies like Prince 2. Excellent communication and organisational skills. Familiarity with IT industry standards such as ITIL, ISO, and Prince 2. My client is offering a competitive salary of up to £68,000 for this position, alongside an excellent benefits package. This more »
London, England, United Kingdom Hybrid / WFH Options
Nephos Technologies
is required Experience of being providing client support (either internal or external) Experience with Nutanix is preferable Experience with hardware installation, racking and stacking. ITIL Training & Certification would be preferable Experience in using Service Management ticketing systems. Good analysis, troubleshooting and fault-finding skills. Good technical aptitude to understand, use more »
in progress. Proficiency with Cisco LAN/WAN, Security, and Data Centre Networking. Practical experience with routing, switching, and next-gen firewalls. Familiarity with ITIL framework and change control standards. Full UK driver’s license. Desirable: Cisco CCNA/CCNP Security certification. Experience with Palo Alto, F5, and cloud networking. more »
deliver the best service we can to our Users. • Be the face and central point of all incoming IT queries and issues, with following ITIL best practice to ensure we always deliver high-standards of operations • Liaise with colleagues in London, Europe and Jordan (middle-east) and external support/ more »
Stratford, London, United Kingdom Hybrid / WFH Options
Randstad Technologies Recruitment
with PowerShell scripting, Azure AD. Strong analytical and communication skills. Experience in User Life Cycle Management, RBAC automation. Understanding of regulatory compliance. Familiarity with ITIL processes. You will be rewarded with a package that includes: Basic salary of £30,000 - £35,000/annum 12% Pension 26 days holiday Flexible more »
North West London, London, United Kingdom Hybrid / WFH Options
Netcompany UK Limited
many tasks in parallel SC Clearance or eligible for clearance It is essential that the candidate has x2 IT related Certifications such as Prince2, ITIL, MS Foundation certifications, AWS certifications, etc. Experience of Instruction within the military environment would be beneficial Understanding of common IT delivery frameworks and methodologies Key more »
Information Systems or Engineering or Equivalent technical training/Experience. ServiceNow Discovery Accreditation and/or Certification desired. ServiceNow Business Service Mapping Certification desired. ITIL V3 Training and Certification. Excellent communication skills. more »
and possess a driving license (licence and vehicle access preferred but not mandatory). Ideal but Not Required: Experience with server and networking hardware, ITIL methodologies, and dynamic routing protocols. Certifications like LAIT/CCNA/CCNP or experience with Linux/Windows administration are a bonus. Join Us: We more »
Islington, London, United Kingdom Hybrid / WFH Options
Context Recruitment
experience in Service Delivery, Service Management or Customer Success from within an SME IT Service Provider or IT Managed Services background Strong knowledge of ITIL To be highly organised with excellent written and oral communications Ability to present to external clients The business operates a flexible working policy, with a more »
