/PO or SAP CPI, SAP BTP * Experience in both Solution Delivery (Projects) and Service Delivery (Application Support) is a must have * Familiarity with ITIL processes * Experience in Agile Delivery * We are looking for candidates who come from a strong SAP Implementation or Integration (SAP PI/PO/CPI more »
of the team towards improving platform stability, security, deployments and upgrades, patch management and software deployment whilst making sure everything is rolled out following ITIL process and procedures If you are interested to find out more please apply for the role with an up to date copy of your CV. more »
London, England, United Kingdom Hybrid / WFH Options
Version 1
have. Qualifications Required: Oracle Cloud Infrastructure 2023 Architect Associate (1Z0-1072-23). Desirable: Oracle Certified CNC administrator, Hashicorp Terraform Associate, Oracle Linux Certification, ITIL Additional Information Why Version 1? Strong Career Progression & mentorship coaching through our Strength in Balance and leadership schemes with a dedicated quarterly Pathways Career Development more »
will be required to demonstrate proactive thinking and self-management. Responsibilities will include Major Incident Management and continuing to support the organisation in implementing ITIL framework. Furthermore, you will be responsible for supporting C-level executives and working closely with the tech teams throughout the transformation. Service Manager | Permanent more »
TCP/IP and Network Routing Expert knowledge of IT Infrastructure – Networks, servers, datacenters, cloud etc. Strong understanding of best practices and frameworks including ITIL Detailed knowledge of VPN solutions and management. A CCNP certification or demonstrable experience in the planning, verification and implementation of local and wide area enterprise more »
issues To apply for this Principal Infra Developer (Openshift) role, your soft skills, expertise and experience should include: Experience in Agile Scrum, DevOps and ITIL processes. Proven experience in designing, deploying, and managing Kubernetes/OpenShift clusters Hands-on experience with Kubernetes/Shift migration projects, including application and data more »
point for the Service Desk team members and projects assignment). Skills Experience of working on an IT Service Desk/MSP Appreciation of ITIL Service Management Disciplines i.e., Incident, Problem, and Change Request Management Ability to follow internal and external procedures and policies Technical Certifications Microsoft certifications, Microsoft … Fundamentals (MS-900) and Microsoft Azure Fundamentals (AZ-900) Ideal but not essential: ITIL Foundation PRINCE2 Foundation Technical Skills Experience with Microsoft Cloud solutions, Office 365 (Exchange Online, SharePoint Online, OneDrive for Business) Experience with Device Management and Remote Systems, i.e., Intune, Datto RMM, TeamViewer Strong understanding of Windows Server more »
London, England, United Kingdom Hybrid / WFH Options
Steamship Mutual
Description About the company Steamship Mutual is a P&I insurance company, with 210 employees worldwide. The main office is based near Liverpool Street station, London. We have offices in Bermuda, Brazil, Cyprus, Greece, Hong Kong, Japan, and Singapore. Overall more »
CMDB data with relevant information, such as technical specifications, vendor details, and ownership information. Audit and Compliance: Conduct regular audits to ensure compliance with ITIL best practices and industry standards for CMDB management. Reporting and Analytics: Generate reports and provide insights to support decision-making, resource allocation, and improvement initiatives … to monitor and manage the asset life cycle of devices including provisioning repairing and decommissioning to ensure efficient and effective best use of assets. ITIL 3 or 4 Foundation Knowledge of inventory systems (i.e. Lansweeper, Crowd Strike) Background in IT asset and configuration management. 4Experience with IT service management tools … and platforms. Knowledge in working with Configuration Management processes and systems or ITIL processes. Experience working in a regulated environment and knowledge of the risk and compliance requirements associated with this. If this role sounds of interest please reach out to james.platt@harringtonstarr.com more »
Chelsea and Westminster Hospital NHS Foundation Trust
sites. Person Specification Education and Qualifications Essential IT related Degree level qualification or relevant technical experience supporting a large PC estate across multiple sites ITIL Foundation Certificate Microsoft Windows 10 accredited qualifications Desirable Apple/Android Mobile Device support accredited qualifications Microsoft MCP/MCTS for previous Windows releases Experience … of deploying software and/or imaging PC devices through Microsoft Endpoint SCCM (Systems Centre Configuration Manager) similar WDS platform Desirable Experience of applying ITIL to IT Service Management working environment Experience of managing mobile devices through Microsoft InTune or similar MDM platform NHS Operational Experience Project Management Essential Able more »
processes and streamline operations. Monitor service performance metrics and identify areas for improvement to enhance overall efficiency and effectiveness. Utilize your expertise in the ITIL framework to implement best practices for service delivery and incident management. Manage and maintain the JIRA system, utilizing it as a tool for tracking, prioritizing … and ensure continuity. Requirements: Proven experience in a similar service delivery role, preferably within the IT industry. Solid understanding and practical experience with the ITIL framework. Proficiency in JIRA or similar service management tools. Excellent communication skills, with the ability to effectively interact with clients and internal stakeholders. Strong analytical more »
changes in a standardized manner. Communicates, manages and chairs CAB meetings. Lead the rapid review and approval of urgent and emergency changes. Preferred skills: ITIL knowledge and experience Change Management experience Solid understanding of Asset Management Experience in an ITIL SAM role Stakeholder management/relationship building What we are more »
preference. Client facing experience. D365 CS experience. Experience working in a managed services environment. Some experience in an applications management, support or development role. ITIL Foundation qualification preferred. Has a good working knowledge of service management, working to SLA's and/or experience of working in an ITIL environment. more »
processes, and recommend innovative solutions that align with industry standards and best practices. Key Responsibilities: Utilise best practice methodologies such as Lean Six Sigma, ITIL, or Agile to drive process improvements and optimise business operations. Conduct thorough analysis of business processes, systems, and data to identify areas for enhancement and … of managing a team of Business Analysts (essential) Experience is using ARIS (desirable) Strong understanding of best practice frameworks such as Lean Six Sigma, ITIL, Agile, or similar methodologies. Proven track record of successfully leading process improvement initiatives and delivering measurable results. Excellent analytical skills and the ability to translate more »
for a rapidly growing organisation who are going through a global transformation programme with significant investment behind them. Your primary role will be implementing ITIL governance across a centralised greenfield Service Delivery function, specifically focussing on Incident and Service Request Management. What we are looking for: Extensive ITIL experience Experience more »
have responsibility for implementing an already advanced Technical Services Improvement Plan, but also for assessing those plans and evolving them where appropriate, using either ITIL aligned processes or similar best practice methodologies. It will involve ensuring accurate documentation, managing stakeholders who want different, sometimes conflicting outcomes from the same process … able to assure standards Essential Skills and Experience: Experience creating and implementing Service Design and Improvement programmes Extensive experience in designing and implementing either ITIL aligned processes or in best practice methodologies Managing a wide variety of stakeholders, including technical with conflicting priorities Process mapping Extensive experience collaborating with the … technology function Desirable experience: Experience with implementing Configuration Management Databases in a major tool, e,g. ServiceNow ITIL Foundation, or better, Qualified Benefits learning and development tailored to your role with accreditations expensed and training days aside a flexible, hybrid working environment with options like condensed hours a culture encouraging more »
North London, London, United Kingdom Hybrid / WFH Options
IO Associates
tenancy. Strong project management skills, including experience with methodologies like Prince 2. Excellent communication and organisational skills. Familiarity with IT industry standards such as ITIL, ISO, and Prince 2. My client is offering a competitive salary of up to £68,000 for this position, alongside an excellent benefits package. This more »
SM1, Sutton Central, Greater London, United Kingdom
Belmont Recruitment
to work within virtual teams within the wider digital and IT department in the delivery of business projects. Understanding of and working to the ITIL framework is essential. We require the following: Citrix Knowledge: In-depth understanding of Citrix products including XenApp, XenDesktop, NetScaler, and Citrix Virtual Apps and Desktops. more »
/electronic-related profession. PC literacy and good knowledge and application of the relevant tools and methods. Product knowledge of relevant industry and basic ITIL skills preferred. Ability to lift and move heavy loads, stand most of the day, climb, bend and stoop while working on equipment. Acceptance of exposure more »
/electronic-related profession. PC literacy and good knowledge and application of the relevant tools and methods. Product knowledge of relevant industry and basic ITIL skills preferred. Ability to lift and move heavy loads, stand most of the day, climb, bend and stoop while working on equipment. Acceptance of exposure more »
Platform services and infrastructure and may additionally be asked to join the formal Out of Hours support rota. Understanding of and working to the ITIL framework is essential. Skills required: Citrix Knowledge: In-depth understanding of Citrix products including XenApp, XenDesktop, NetScaler, and Citrix Virtual Apps and Desktops. Maintain and more »
depth knowledge and demonstrable technical skills in wired and wireless network infrastructure Knowledge/Qualifications Essential Understanding of Service Management Systems (Incident, Change, etc) ITIL v3 Foundation Qualification Proven time management skills Desirable Other recognised ICT qualification Other MCP qualifications Disclosure and Barring Service Check This post is subject to more »
will provide you with further career opportunities! Requirements: Previous experience working in a Service Desk, Desktop Support or similar role. In-Depth knowledge of ITIL processes and procedures and strong understanding of the ITIL service life cycle. Good knowledge of Windows operating systems, Exchange Online, Office 365, Microsoft 365, Microsoft more »
Technology, or related field (preferred). Minimum of 5 years of experience in IT service desk management or a related role. Strong understanding of ITIL frameworks and best practices. Proven experience in team management, performance evaluation, and coaching. Excellent communication, interpersonal, and leadership skills. Proficiency in IT service management tools more »
Skills. Experience with Antivirus Software. Experience with Microsoft Office. Experience installing and troubleshooting software applications. Experience installing and troubleshooting printers. Experience in supporting Citrix. ITIL best practice certification Project methodology and certification Project involvement and moving projects forward. Hardware troubleshooting skills. An excellent understanding of computer hardware i.e., CPUs, memory more »