and documentation. We are looking for indepth experience in Server Administration, Microsoft, Citirix, Azure Active Directory, Teams, Anti-Virus/Bitlocker encryption and ideally ITIL Foundation. This is a very fast paced company and a busy, professional service desk environment where you will be expected to have exceptional customer services more »
to be successful as a Change and Release Analyst you will have: 2 years change experience is essential and familiarity with release is desirable ITIL V3/V4 Foundation or above qualification Clear communication and is articulate Customer Service orientated Sound like you? Please apply directly for more detail more »
clearing, and financial markets. Possess strong analytical and diagnostic skills. Capable of supporting applications utilising .NET 2.0, 3.0, ASP, and Windows services. Desirable Skills: ITIL Foundation Certification v3 To be considered, please ensure you complete your application on the Computappoint website. Services offered by Computappoint Limited are those of an more »
stack, routing, and switching technologies. Proficiency in security technologies such as VPNs, IDS/IPS, SIEM, and endpoint security solutions. Experience working within an ITIL framework. Hands-on experience with security tools and platforms for monitoring, analysis, and incident response. Excellent analytical skills with the ability to troubleshoot complex network more »
solving and communication skills. Good client focus and appreciation of Customer Experience Able to multi-task efficiently and work under time pressure Familiarity with ITIL working practices. Respectful of the organisation culture and values Bachelor’s Degree or Equivalent industry experience a plus Experience in supporting IT projects and workstreams more »
also worth noting that additional will be training provided as required. The successful candidate will already have a broad appreciation of ITSM tools and ITIL fundamentals; with hands on development experience in ServiceNow, preferably with specialist consultancy experience within the ServiceNow ecosystem. ServiceNow specific accreditations are preferred including System Administration more »
of the installation, configuration and maintenance of the school’s software and network infrastructure Experience Required NVQ Level 4 Network Engineer or CompTIA A+ ITIL v3/v4 Microsoft Certifications (Azure, Server Admin, OS) GCSE pass in Maths and English 9-4 (A-C) Cisco CCNA 200-301 Project Managment more »
Establish and review system policies and procedures, ensuring alignment with ISO 27001 and other security frameworks. Lead a team of engineers across offices, following ITIL principles to deliver best-in-class support. Manage the procurement and maintenance of technology assets. Required Skills: Strong working knowledge of Microsoft Azure and server more »
and VPN solutions and switching technologies – including Cisco Nexus & Catalyst 9500, 9300 and 3850 series switches Ensure adherence to industry best practice for instance ITIL, and relevant guidance from pan-government sources like NCSC and commercial sources like Cisco, CheckPoint, Palo Alto EXPERIENCE REQUIRED Experience with designing and implementing infrastructuremore »
cross-functional teams to resolve roadblocks and identify root causes. Qualifications: - Bachelor’s degree in InformationTechnology , Computer Science, or related experience - Understanding of ITIL v3 framework, and relevant working experience - 3~5 years working experiences for Juniper Switches, and FortiGate firewalls, such as: VPN configuration, firewall policy changes, Adding more »
solutions delivered to the business are complex and span across technologies, networks and hardware. Required Knowledge; Experience of managing a support function within an ITIL environment in a Financial Services company, with particular focus on Incident, Problem, Change and Release Management. Understanding and experience of real time market data and more »
will be required to demonstrate proactive thinking and self-management. Responsibilities will include Major Incident Management and continuing to support the organisation in implementing ITIL framework. Furthermore, you will be responsible for supporting C-level executives and working closely with the tech teams throughout the transformation. Service Manager | Permanent more »
performance, as part of the design and delivery of a strategic roadmap of innovative processes, standards and technologies Minimum 5 years' experience in delivering ITIL-based IT services in a law firm or similar/professional environment. Experience in devising and managing the delivery of a program of training activities more »
of the team towards improving platform stability, security, deployments and upgrades, patch management and software deployment whilst making sure everything is rolled out following ITIL process and procedures If you are interested to find out more please apply for the role with an up to date copy of your CV. more »
issues To apply for this Principal Infra Developer (Openshift) role, your soft skills, expertise and experience should include: Experience in Agile Scrum, DevOps and ITIL processes. Proven experience in designing, deploying, and managing Kubernetes/OpenShift clusters Hands-on experience with Kubernetes/Shift migration projects, including application and data more »
London, England, United Kingdom Hybrid / WFH Options
Steamship Mutual
Description About the company Steamship Mutual is a P&I insurance company, with 210 employees worldwide. The main office is based near Liverpool Street station, London. We have offices in Bermuda, Brazil, Cyprus, Greece, Hong Kong, Japan, and Singapore. Overall more »
processes and streamline operations. Monitor service performance metrics and identify areas for improvement to enhance overall efficiency and effectiveness. Utilize your expertise in the ITIL framework to implement best practices for service delivery and incident management. Manage and maintain the JIRA system, utilizing it as a tool for tracking, prioritizing … and ensure continuity. Requirements: Proven experience in a similar service delivery role, preferably within the IT industry. Solid understanding and practical experience with the ITIL framework. Proficiency in JIRA or similar service management tools. Excellent communication skills, with the ability to effectively interact with clients and internal stakeholders. Strong analytical more »
London, England, United Kingdom Hybrid / WFH Options
Square Enix
To provide business systems support for the Square Enix user community and partners. Working closely with Unit4 users in the UK, Hamburg, Paris, and Los Angeles offices. Please note, this role will be an 18 months FTC. Key Deliverables: Provide more »
and Competencies Experience in a relevant field (e.g., IT Service Management, or IT Program/Project Management) Certifications: PMP (Project Management Professional), ITIL (InformationTechnologyInfrastructureLibrary), or similar certifications are advantageous. Skills required. Solid experience in service management, vendor management, or related roles. Proven track record of successful program more »
a CSDM/CMDB Architect or similar role. Proficiency in ServiceNow CSDM/CMDB frameworks and tools Strong knowledge of IT service management principles (ITIL) and IT infrastructure. Excellent analytical and problem-solving skills. Effective communication and interpersonal skills to collaborate with cross-functional teams. Ability to work independently and … manage multiple priorities in a fast-paced environment. Knowledgeable of industry and architecture frameworks (ITIL/IS020000, IT4IT, and EIA-649) preferred Creating architecture models to reflect the organization’s strategies and goals and creating and implementing business visions and goals Contributing to mature and robust configuration management plan, procedures more »
and enhanced services across all offices To define and manage the global IT support and training budget. Minimum 5 years' experience of having delivered ITIL-based IT services in a law firm or similar/professional environment. It is expected that the post-holder will have relevant ITIL qualifications Demonstration more »
of working in a Service Desk environment (2nd or 3rd line support role) Experience of working in the education or similar sector is preferable. ITIL preferred but not essential. Key Competencies Role Specific Work Planning and Scheduling Time Management Listening and Organisation Training, Mentoring and Delegating Problem Identification and Solution more »
and cleansing of data across systems. Knowledge & Experience Proven experience working in 1 st and 2 nd line support role Experience of working with ITIL processes within an organisation, in particular, incident, request, change and problem Management Experience working in a customer facing technical role Proven experience working with and more »
deliver the best service we can to our Users. Be the face and central point of all incoming IT queries and issues, with following ITIL best practice to ensure we always deliver high-standards of operations Liaise with colleagues in London and external support/3rd party to deliver resolutions more »
please visit - https://www.cognita.com/career/itchange-and-asset-manager/What we're looking for Education, Experience, and Preferred Skills: ITIL knowledge and experience Bachelor’s degree or equivalent in an IT related subject Experience in a ITIL SAM process role Experienced in a ITIL process … role Technical Skills: IT Life-Cycle Management Asset Management (e.g. SAM, ITIL) ITIL 4 Intermediate qualification ITSM tool (e.g. ServiceNow, BMC Remedy, Freshservice) Software licensing tools (Snow, Flexera or equivalent) Optional Leadership Skills: Experience of engaging and building successful relationships with stakeholders of the change management process, including senior management more »
