remains secure, robust, and effective. The post holder will identify and contribute to infrastructure-based Problem Management in line with InformationTechnologyInfrastructureLibrary (ITIL) principles. The post holder will work closely with the Infrastructure Network Specialists to ensure that the network infrastructure has the capacity to cope and deliver more »
the ICT Service Desk via their manager. The post holder will identify and take a lead for Unified Communications Problem Management in line with ITIL principles. Change Management The post holder will be responsible for ensuring that all Unified Communications changes are processed through the departments change management process. Risk more »
Coventry, West Midlands, West Midlands (County), United Kingdom Hybrid / WFH Options
Adecco
to the appropriate safety standards ** As part of the server team, you will ensure support requests are handled within agreed SLA timeframes and followed ITIL framework best practices. ** Utilising resources effectively and efficiently to achieve a quality service for the organisation ** Support and supervise more junior ICT members in the more »
Warwick, Blackdown, Warwickshire, United Kingdom Hybrid / WFH Options
Pertemps Tamworth
opportunities for the service to implement change and improvements effectively. Managing a team of 30 IT support workers. Experience: Managing a team Report writing ITIL qualification would be desirable Compliance with ICT strategy, legislation, and regulations. MUST have IT Support experience Stakeholders relationships MUST have experience in managing large teams more »