matter Or Relevant experience of the subject matter Desirable Studying or have recently gained and IT related degree. Qualifications in appropriate IT certification (eg ITIL, TOGAF, Agile, ISTQB, MCP etc) Personal Qualities, Knowledge and Skills Essential Significant knowledge and skills of - Analysis, investigation and resolution of complex ICT and Audio more »
Manchester, North West, United Kingdom Hybrid / WFH Options
Tunstall Healthcare (UK) Ltd
of contact for business super-users/users after go-live and provide hands-on support as appropriate alongside colleagues and software vendors following ITIL processes. Develop and maintain plans to address incidents and service requests, directing business users and third parties, maintaining an issues and risk log, and ensuring more »
Salford, England, United Kingdom Hybrid / WFH Options
Xpertise Recruitment
Fortinet Backup administration, preferably Rubrik Implementing and managing VMware and Hyper-V virtualisation technologies Monitoring tools, such as LogicMonitor Atlassian administration Service Management/ITIL SaaS Application Management more »
Warrington, England, United Kingdom Hybrid / WFH Options
ShortList Recruitment Limited
Support of our Amazon Web Services (infrastructure) platform -Problem-solving skills -Awareness of DNS, AWS, cloud storage, SSLs, SFTP etc. Desirable skills for role: -ITIL Foundation Certified (Desirable) -Knowledge of data security, access controls and user security. -Relevant IT Degree or commercial experience in a similar role. -Understanding of release more »
Warrington, England, United Kingdom Hybrid / WFH Options
ShortList Recruitment Limited
Postman-Support of our Amazon Web Services (infrastructure) platform-Problem-solving skills-Awareness of DNS, AWS, cloud storage, SSLs, SFTP etc.Desirable skills for role:-ITIL Foundation Certified (Desirable)-Knowledge of data security, access controls and user security.-Relevant IT Degree or commercial experience in a similar role.-Understanding of release more »
Oldham, Greater Manchester, North West, United Kingdom Hybrid / WFH Options
Guinness Partnership
customer service skills and be able to demonstrate the below essential experience: Excellent troubleshooting, problem solving & delivery skills coupled with a good understanding of ITIL support processes. Up-to-date knowledge of scripting, coding, and application software Proven experience of supporting; PaaS and SaaS solutions include MS Azureintegrations. Awareness of more »
with PowerShell scripting, Azure AD. Strong analytical and communication skills. Experience in User Life Cycle Management, RBAC automation. Understanding of regulatory compliance. Familiarity with ITIL processes. You will be rewarded with a package that includes: Basic salary of £30,000 - £35,000/annum 12% Pension 26 days holiday Flexible more »
experience. Proficient in use of delivery and collaboration tools (DevOps, JIRA, Confluence, SharePoint, MS Teams, Skype) Any relevant certification, such as a PRINCE2 foundation, ITIL, BCS, Lean Six Sigma, vendor specific, etc. As an individual you will have excellent communication skills both verbally and written. You will be exceedingly organised more »
Lancaster, England, United Kingdom Hybrid / WFH Options
Burton Recruitment Limited
hardware and software support, plus deployment of. Assisting in the administration of all IT customer facing services, you will help resolve user and customer (ITIL) issues, understanding user needs, their tools and applications. Key Skills - Essential: Networking LAN/WAN and Wi-Fi. Server Operating Systems. Cloud based telephony (Connex more »
Liverpool, Merseyside, North West, United Kingdom Hybrid / WFH Options
Hireful
/Cyber security skills would be great, but are not essential. Any experience working in the legal sector would be advantageous. Certifications such as ITIL If you like what you see and are keen to apply, please do so via the advert and send through your CV. more »
Manchester Area, United Kingdom Hybrid / WFH Options
Adria Solutions Ltd
Recovery and Business Continuity processes and procedures. The Data Platform Engineer (Azure) will have the following: Understanding and detailed knowledge of Microsoft Azure DevOps, ITIL, Azure Synapse, Databricks, PowerBI, Data Factory, HD Insights, Python Sparks, and a strong IT service background. Administration of Windows Domains and Windows Server technologies Strong more »
Manchester, North West, United Kingdom Hybrid / WFH Options
Adria Solutions
Recovery and Business Continuity processes and procedures The Data Platform Engineer (Azure) will have the following: Understanding and detailed knowledge of Microsoft Azure DevOps, ITIL, Azure Synapse, Databricks, PowerBI, Data Factory, HD Insights, Python Sparks, and have a strong IT service background. Strong administration of Windows Domains and Windows Server more »
Manchester Area, United Kingdom Hybrid / WFH Options
TAG
Management, Mobile Itinerary applications and Analytic platforms Knowledge of alternative global online travel booking tools alongside an understanding of API and data integration platforms ITIL/Service based and Project Management qualifications or experience Proficient in the use of MS Office suite Proven record of working in a fast-paced more »
Manchester, North West, United Kingdom Hybrid / WFH Options
Chroma Recruitment Ltd
years experience in a similar role Experience identifying, analysing and resolving recurring ticket issues Experience working with Azure, O365 (and addons), SQL Server, ITIL frameworks Advanced troubleshooting and root cause analysis Customer-centric approach and excellent stakeholder communication If you are interested in this position, please apply below or get more »
Liverpool, Merseyside, North West, United Kingdom Hybrid / WFH Options
BDO
to BDO Quality service level agreements to provide call handling, ticket and incident management, escalation and first line investigation and resolution in line with ITIL standards and agreed KPI measurements Ensure troubleshooting steps are followed consulting documentation, knowledge base, various support systems and appropriate websites Ensure regular ticket updates to … documentation Work and collaborate with all internal/external teams Provide on-site presence for any relevant IT requirement You'll be someone with: ITIL foundation v3.0 or greater - essential CompTIA N+/A+ Certified - desirable Experience of People Management - desirable CSIP Experience - Desirable Proven customer Service Experience Proven experience more »
Greater Manchester, United Kingdom Hybrid / WFH Options
Technology and Risk Recruitment LTD
with the ability to report issues and risks, participate in team meetings, and share ideas. Excellent written and verbal communication skills. Advanced understanding of ITIL beyond the Foundation level. Please share your CV for more information. more »
Manchester Area, United Kingdom Hybrid / WFH Options
Fruition IT
Service Manager – Key Requirements: Previous experience in a dedicated IT Service Management or similar role A technical background in IT Support or Service Strong ITIL framework experience, ideally with the relevant qualifications to match Ability to work closely alongside both technical and non-technical stakeholders Experience working closely with suppliers more »
Manchester, North West, United Kingdom Hybrid / WFH Options
Circle Group
IT Service Manager - Field Based/hybrid Key skills - Service Manager, Account Manager, ITIL A brand-new role for an IT Service Manager/Account Manager. We are currently seeking a dynamic and customer-oriented IT Service Manager or an IT Account Manager to join a Manchester HQ based multi more »
Manchester, North West, United Kingdom Hybrid / WFH Options
Ascent People
Head of IT and Security, Head of Infrastructure, Infrastructure Manager, IT Manager. Strategy, Management, Decision Making, Cloud, Azure, Infrastructure, IT Security Are you a seasoned Infrastructure and Security Manager, IT Manager, or Head of IT with a passion for driving more »
Lymm, Cheshire, North West, United Kingdom Hybrid / WFH Options
Kids Planet Day Nurseries Limited
Due to rapid growth, we are looking for an experienced IT Technician to join our existing IT team based at our Head Office in Lymm, Cheshire. With more than 190+ settings, Kids Planet Day Nurseries provides the highest standard of more »
Manchester Area, United Kingdom Hybrid / WFH Options
Eutopia Solutions
have experience working in a multi-site environment but if not, it is essential that you have experience working within a large scale corporate ITIL environment – preferably holding an ITIL v3 or v4 Apply now for immediate consideration more »
Salford, Greater Manchester, North West, United Kingdom Hybrid / WFH Options
Inspire People
have responsibility for implementing an already advanced Technical Services Improvement Plan, but also for assessing those plans and evolving them where appropriate, using either ITIL aligned processes or similar best practice methodologies. It will involve ensuring accurate documentation, managing stakeholders who want different, sometimes conflicting outcomes from the same process … and Experience: It is essential that you have: * Experience creating and implementing Service Design and Improvement programmes * Extensive experience in designing and implementing either ITIL aligned processes or in best practice methodologies * Managing a wide variety of stakeholders with conflicting priorities It is desirable that you have: * Experience with implementing … Configuration Management Databases in a major tool, e,g. ServiceNow * ITIL Foundation, or better, Qualified How to apply As part of the application process you will be asked to upload a CV which outlines your experience, skills and fit for the role. Inspire People will assess your application against the more »