51 to 75 of 95 ITIL Jobs in the North West

Qualification or quivalent Project Management (Prince2 or equivalent) Desirable Microsoft Certified Professional/Microsoft Certified Systems Engineer or Equivalent Professional qualification IT Infrastructure Library (ITIL) Foundation Certificate Experience Essential Significant NHS IT working experience Extensive exposure to standard IT applications e.g. Windows, Office, SQL, Oracle Project Management experience Staff Management more »

essential) Accredited in relevant manufacturers hardware qualification (essential) Strong knowledge of Microsoft products desktop and server platforms (essential) Strong knowledge of working within an ITIL framework (essential) Good understanding of IT infrastructure (essential) Strong customer service skills (essential) A broad technical knowledge of PC’s/peripherals and their architecture more »

Level 3 or 1st Line Support Experience Demonstrate commitment to ongoing personal development Good standard of basic education Desirable HND Computer Studies or equivalent ITIL Foundation Qualification Experience Essential Experience of working within an office environment. Proven experience of working in a customer focused environment. Good knowledge of the MS more »

Essential Qualification or equivalent proven knowledge in IT/Telecoms fields English and Maths Grade 4-C or above Desirable Knowledge or qualifications in ITIL Experience of NHS/Acute IT/Telecoms support Knowledge and Experience Essential Demonstrable previous experience in an IT/Telecoms support role or environment more »

as required to authorised parties. Ensure all projects and significant pieces of work have appropriate project management methodologies applied to them. Adopt and maintain ITIL service delivery and industry best practice standards. Ensure communication between areas of responsibility and end users is effective. Maintain a robust infrastructure and develop in … organisations. To work collaboratively with service heads within Digital Services and within all Divisions of the Trust Person Specification Qualifications Essential Degree or equivalent ITIL qualification Prince 2 Project management or similar Microsoft Certified Professional and/or Specialist Qualifications Programme Management MSP qualification Experience Essential Substantial in a technical more »

of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company more »

maintaining various modules such as Self-Service Portal, Incident, Request, Change & Problem, and Asset Management, as well as providing support for ongoing or upcoming ITIL/ITSM/ITOM initiatives. Key Responsibilities: Administering the ServiceNow platform Managing business services and configuration item relationships within ServiceNow Supporting ServiceNow discovery tool for … Web Services, AJAX, XML, web applications, networks, protocols, and Email (SMTP, POP3) Familiarity with IT Service Management, Service Desk, and Change & Problem Management processes ITIL Foundation certification is highly desirable Interest in and aptitude for understanding and supporting new technologies Job Title: Service Now Administrator Working From Home: Hybrid more »

years experience in a similar role Experience identifying, analysing and resolving recurring ticket issues Experience working with Azure, O365 (and addons), SQL Server, ITIL frameworks Advanced troubleshooting and root cause analysis Customer-centric approach and excellent stakeholder communication If you are interested in this position, please apply below or get more »

and upskilling. Our client is looking for someone who possesses experience in ITOM/CMDB/Discovery work. Essential skills for this role include ITIL processes, Developing solutions with ServiceNow. Core Responsibilities: * Developing complex solutions, carry out impact assessments to existing applications. * Contributing to the Design work * Writing Code meeting more »

Windows 10 & 11 OS and applications support. Apple macOS and applications support. Mobile Phone (Android & iOS) and Mobile Device Management. Remotely supporting end users. ITIL processes and ticketing systems (ServiceNow). Microsoft Autopilot deployment, Entra and Intune. VPN, remote/wireless access connectivity configuration and maintenance. FollowMe printing (PrinterLogic, Ysoft more »

also assist with the creation of new client quotes. The ideal candidate will have proven experience in a similar role and strong knowledge of ITIL, Networking, and Windows technologies. You will also hold a full UK Driving License. This is a fantastic opportunity to join a fast-moving company with … client quotes *Site based in Cheshire with occasional travel needed to client sites The Person: *Proven experience in a similar role *Strong knowledge of ITIL, Networking, and Windows technologies *Full UK Driving License Reference Number: BBH(phone number removed) To apply for this role or to be considered for further more »

also assist with the creation of new client quotes. The ideal candidate will have proven experience in a similar role and strong knowledge of ITIL, Networking, and Windows technologies. You will also hold a full UK Driving License. This is a fantastic opportunity to join a fast-moving company with … client quotes *Site based in Cheshire with occasional travel needed to client sites The Person: *Proven experience in a similar role *Strong knowledge of ITIL, Networking, and Windows technologies *Full UK Driving License Reference Number: BBH225260 To apply for this role or to be considered for further roles, please click more »

IT Service Manager - Field Based/hybrid Key skills - Service Manager, Account Manager, ITIL A brand-new role for an IT Service Manager/Account Manager. We are currently seeking a dynamic and customer-oriented IT Service Manager or an IT Account Manager to join a Manchester HQ based multi more »

maintaining relationships with a wide range of stakeholders Desirable: Industry recognised qualifications such as British Computer Society's International Diploma in Business Analysis, Prince2, ITIL certification Familiarity with engineering toolsets, such as Product Lifecycle Management (PLM), Computer Aided Design (CAD), and Model Based Systems Engineering (MBSE) Benefits: You'll receive more »

availability and performance. * A good understanding of telephony & phone systems, including SIP trunking and routing. * An understanding of change management/problem management. Desirable: * ITIL v3 Foundation * Microsoft Certified: AZ-900, Microsoft Certified: AZ-104, Microsoft Certified: AZ-700 * Office 365 - Exchange online/Teams/Intune * Microsoft Single Sign more »

education ideally A level or equivalent Graduate level, MCSE or equivalent level of knowledge Evidence of continuous personal and professional development Understanding of an ITIL service management framework and application to multiple organisations ECDL qualified Knowledge and Expertise Essential Minimum 1 years experience of first line technical support or customer more »

ensuring that services delivered within the Trust reflect best practice with respect to organisational, NHS and legislative requirements and guidelines including IT Infrastructure Library (ITIL), Data Protection Act (1998), Information Standards, Information Security and compliance with NHS Information Governance Participate in Information Governance and security as required and ensure appropriate more »

investment cases and supporting documentation Good business acumen and stakeholder management experience Desirable: Experience of working within an engineering and/or defence industry ITIL BA Diploma TOGAF Experience of User Centric Design Benefits: You'll receive benefits including a competitive pension scheme, enhanced annual leave allowance and a Company more »

and train members of staff. Liaise closely with the security team Take part in the 3rd party ERP/CRM selection. Begin to implement ITIL processes (Change, request Introduce best practice and governance in line with business needs. Responsible for creating a service catalogue. Ensure documentation and compliance is in … AD (Entra ID), InTune (MDM, MS Defender) Proven track record in implementing processes and establishing frameworks to streamline operations and optimise organisational efficiency (e.g. ITIL, governance and compliance) Job Offer A competitive salary range of £70,000 - £78,000 per annum Annual bonus scheme Comprehensive private medical coverage 25 days more »

part of project delivery Educated to degree level preferably in related discipline Formal Project Management training, preferably PRINCE2 Practitioner or APM (PMDY) Preference for ITIL Benefits: You'll receive benefits including a competitive pension scheme, enhanced annual leave allowance and a Company contributed Share Incentive Plan. You'll also have more »

functionality. Participating in architecture decisions with regards to the IDV and provide solutions to future changes and issues. Your skills and experiences: Understanding of ITIL Understanding of Linux Application Development Data Integration Basic understanding/interest in Application Design SQL/JavaScript more »

desk environment Strong knowledge of Microsoft Windows and Office 365 Suite, as well as common business applications and productivity tools Familiarity with ITIL (Information Technology Infrastructure Library) framework and best practices for IT service management You will be required to assist with ad-hoc tasks if and when required. The more »

desk team, ensuring not only the swift resolution of technical issues but also driving the strategic evolution of our IT support function. By integrating ITIL v4 best practices, you will streamline processes, reinforce service delivery, and heighten user satisfaction across the organisation. Moreover, your hands-on technical expertise will be … strategy, ensuring our IT Service Delivery function aligns seamlessly with our business objectives. Principal accountabilities: Implement and maintain service management processes in line with ITIL v4 best practices, ensuring efficient and effective service delivery. Directly lead, mentor, and guide the service desk team, ensuring rapid and effective resolution of IT … Intune. Spearhead the setup, distribution, maintenance, and troubleshooting of company assets, including laptops, workstations, and mobile devices. Develop and review KPIs in alignment with ITIL v4 practices. Seek continuous improvement by analysing performance metrics and feedback. Function as leader within the IT division, ensuring open, transparent, and timely communication between more »

Intune and other endpoint management tools for seamless desktop user experiences. Awareness of emerging trends in application packaging and endpoint management solutions. Desirable Qualifications: ITIL V4 certification Intune SCCM certification Certified Microsoft Endpoint Administrator more »

and upgraded digital services meet the quality criteria. Who are we looking for? We are looking for someone who: Relevant degree or equivalent experience, ITIL Foundation and Microsoft Azure Fundamentals Project Management Qualification Proven experience of management and maintenance of corporate websites and customer portals, preferably using Umbraco. Experience of more »