finish on a Friday To be successful in this position, you will have/be; Working knowledge of Service Delivery methodologies and security standards, ITIL and ISO27001 Good problem-solving, analytical and decision-making skills, with the ability to determine the approximate impact of each issue quickly Excellent people (user more »
/Microsoft Server Networking including LAN, WAN, firewalls and routers Applications/software Citrix Zoom and Teams in-depth knowledge Preferred certifications: Microsoft ITILmore »
cloud and associated capabilities Fluency in reading logfiles and network traces to troubleshoot complex technical issues A good understanding of service and delivery concepts, ITIL, Lean, Six Sigma, CI/CD,etc A demonstrable ability to adapt to change, an aptitude for self development and to develop others where appropriate more »
small team. Self-motivation and an eagerness to take on new challenges. Experience of working in an ISO27001/IOS 9001 environment and using ITIL and Agile working practices Compensation and Benefits Competitive salary, dependent upon experience 33 days holiday (inclusive of 3 public days) 5% matched Employer pension scheme more »
Level Executives (SMT) and Directors/Senior Management (customer and internal). in a sizeable, fast moving/complex, service led technical and commercial ITIL aligned environment preferably within the telecoms and network industry. personal organisational skills to rapidly build relationships with colleagues at all levels of the business. to more »
certifications are a plus. • Excellent demand management, planning, and organization skills. • Ability to work out of hours, including evenings and weekends. • Familiarity with ITIL environments and ServiceNow is beneficial. more »
cross training on technologies and operational processes to colleagues Strong documentation and technical writing skills. Have excellent time management and organizational skills Knowledge of ITIL framework (understanding of Incident, Problem, Change) Experience supporting Linux/AIX systems Our extensive benefits for employees typically include: Vacation/annual leave: 25 days more »
changes and enhancements comply with the change framework, follow NAO architectural principles, and adhere to all change protocols and related administrative practices. • Lead all ITIL processes across NAO DS Teams for all technical services. • Develop, communicate, and execute a clear vision for our technology operations roadmap. Producing, maintaining, and publishing more »
Milton Keynes University Hospital NHS Foundation Trust
equivalent qualification/relevant experience Understanding of Information Security principles. Desirable CISSP, CISM or Security + Certification Industry standard IT qualifications e.g. Microsoft, Cisco, ITIL Knowledge of the Data Protection Act Experience Essential A working Knowledge of Health Computing Systems or a similar large organisation and data structures. Experience with more »
Server (2012/2016/2019 & 2022) • Experience with Monitoring Software Business Competencies: To succeed in this role, you’ll need knowledge of utilizing ITIL best practice as well as experience within an IT customer service environment. You would be required to demonstrate the following: • Strong Technical skills. • Accountability and more »
at least 5 years’ experience of working on an IT Service Desk/MSP in a similar background/role with an appreciation of ITIL Service Management Disciplines i.e., Incident, Problem, and Change Request Management. We are looking for a candidate who can adapt to the dynamic nature of our more »
Strong analytical, problem-solving, and troubleshooting skills Required certifications: ServiceNow Certified System Administrator, ITSM Professional Suite, Certified Implementation Specialist, and CSM Professional Certification Desirable: ITIL certification, CIS-HAM, CIS-CSM, and Application Developer Core Skills Micro-Certification Suite At boxxe we believe that business should be about more than just more »
Edinburgh, City of Edinburgh, United Kingdom Hybrid / WFH Options
Lorien
role. Proficiency in Windows system administration, including Active Directory and Windows Server 201x. Scripting expertise in PowerShell/Bash. Experience in ticket management following ITIL practices. Desirable: Familiarity with automation tools like Terraform, Azure DevOps, and Ansible. Knowledge of database administration, specifically MS-SQL. Expertise in internal network design, implementation more »
of working in a Service Desk environment (2nd or 3rd line support role) Experience of working in the education or similar sector is preferable. ITIL preferred but not essential. Key Competencies Role Specific Work Planning and Scheduling Time Management Listening and Organisation Training, Mentoring and Delegating Problem Identification and Solution more »
Skills. Experience with Antivirus Software. Experience with Microsoft Office. Experience installing and troubleshooting software applications. Experience installing and troubleshooting printers. Experience in supporting Citrix. ITIL best practice certification Project methodology and certification · Project involvement and moving projects forward. · Hardware troubleshooting skills. An excellent understanding of computer hardware i.e., CPUs, memory more »
Skills. Experience with Antivirus Software. Experience with Microsoft Office. Experience installing and troubleshooting software applications. Experience installing and troubleshooting printers. Experience in supporting Citrix. ITIL best practice certification Project methodology and certification Project involvement and moving projects forward. Hardware troubleshooting skills. An excellent understanding of computer hardware i.e., CPUs, memory more »
broad range of IT disciplines, including network administration, system architecture, cybersecurity, and cloud computing. Experience delivering on a migration to Azure cloud Experience with ITIL or other IT service management frameworks is highly desirable. Knowledge of Microsoft Windows server and desktop operating systems PowerShell scripting, process automation using terraform. A more »
Excellent troubleshooting and analysis skills Excellent written and verbal communications skills with external customers Experience of Incident and Request Management process as defined by ITIL v3 and Windows Servers Proficiency in scripting and automation using languages such as Python, Bash, or PowerShell. Discover what awaits you Discover Limitless Possibilities: Embark more »
Certified Network Associate (CCNA)/Cisco Certified Network Professional (CCNP). VMWare Certified Professional (VCP). Microsoft Certified IT Professional (MCITP). Azure Fundamentals. ITIL Foundation Version 3 or 4. more »
business continuity compliant systems in a large international enterprise It would be great if you also have Knowledge of formal methodologies and frameworks – TOGAF, ITIL, AGILE Working knowledge of data protection and compliance standards of PCI-DSS and GDPR Experience of middleware technologies –Software AG Containerisation, microservices and orchestration technologies more »
deliver the best service we can to our Users. Be the face and central point of all incoming IT queries and issues, with following ITIL best practice to ensure we always deliver high-standards of operations Liaise with colleagues in London and external support/3rd party to deliver resolutions more »
assist with implementation of it as well as preventative measures. (Relevant skill level: working) Service Management Framework knowledge . You have awareness of key ITIL or other applicable ITSM framework operational processes. (Relevant skill level: awareness) Service focus . You can take inputs and establish coherent frameworks that work. (Relevant more »
Level/Diploma Level 3 or 2 years 1st Line Support Experience Demonstrate commitment to ongoing personal development Desirable HND Computer Studies or equivalent ITIL Foundation Qualification EXPERIENCE Essential Experience in delivering IT facilities 2 years 1st Line Support Experience Experience of Windows Operating systems and Active Directory Management Exchange more »
of recent specialized experience. •Microsoft MCSA or Microsoft 365 Certified: Fundamentals •CompTIA Security + (IAT Level II or greater), current. •TESA Eligible. PREFERRED QUALIFICATIONS: •ITIL v3 - Foundation. •Automation using Microsoft PowerShell, VBScript, or batch files. •Adaptable to changing circumstances and operational needs. •Experience working with basic networking and supporting Cisco more »
Grantham, England, United Kingdom Hybrid / WFH Options
Redimeer
issues (2003 and onwards) The ability to help and support all versions of Windows desktops. Knowledge of Active Directory, M365, Azure AD Knowledge of ITIL Specifically, you will: Provide efficient and effective customer service to end-users and other stakeholders. Act as the first point of contact for technical service more »
