deliver the best service we can to our Users. • Be the face and central point of all incoming IT queries and issues, with following ITIL best practice to ensure we always deliver high-standards of operations • Liaise with colleagues in London, Europe and Jordan (middle-east) and external support/ more »
Stratford, London, United Kingdom Hybrid / WFH Options
Randstad Technologies Recruitment
with PowerShell scripting, Azure AD. Strong analytical and communication skills. Experience in User Life Cycle Management, RBAC automation. Understanding of regulatory compliance. Familiarity with ITIL processes. You will be rewarded with a package that includes: Basic salary of £30,000 - £35,000/annum 12% Pension 26 days holiday Flexible more »
with PowerShell scripting, Azure AD. Strong analytical and communication skills. Experience in User Life Cycle Management, RBAC automation. Understanding of regulatory compliance. Familiarity with ITIL processes. You will be rewarded with a package that includes: Basic salary of £30,000 - £35,000/annum 12% Pension 26 days holiday Flexible more »
Crawley, England, United Kingdom Hybrid / WFH Options
Better Days Recruitment
learning Excellent communication skills verbal/face to face and written Any training experience would be beneficial Knowledge of Cyber Security A knowledge of ITIL would be an advantage Highly organised Approachable, thoughtful and supportive Please note this role is office based at least four days per week with the more »
Newport, Wales, United Kingdom Hybrid / WFH Options
Vantage Data Centers
team environment and speaking to customers on a daily basis, your communication skills must be very strong. You will have an excellent understanding of ITIL methodologies and demonstrable experience of working on IT Requests, Incident management, Change Management and Problem Solving. You will utilize ServiceNow and Manage Engine as the … and remote). Work closely with other Global Support teams to resolve issues, manage IT Requests and provide assistance on 2nd line capacity. Following ITIL methodology, prioritise, log and track multiple issues through to resolution, within agreed time limits Efficiently utilize ServiceNow, Manage Engine and other available tools to log … global incident response (e.g., ITSM, Jira, ServiceNow). Strong analytical and problem-solving skills with an emphasis on global root cause analysis. ITIL (InformationTechnologyInfrastructureLibrary) or relevant certifications Proven work experience as a Support Engineer or similar role Ability to diagnose and troubleshoot basic technical issues Familiarity with more »
Norfolk, England, United Kingdom Hybrid / WFH Options
Revoco
Anti virus, Server management, DR planning and execution, file serve management, patching, hardware management, database ops, network design, MS 365 and more. Familiar or ITIL Certified. Excellent communication skills and stakeholder/3rd party management. They are looking for passionate, can-do, positive people, that love working with technology, have more »
Greater Bristol Area, United Kingdom Hybrid / WFH Options
Logiq Consulting
Some experience with Docker containers would be advantageous. Desirable Certifications, Qualifications Experience: Microsoft 365 Fundamentals Microsoft Certified: Azure Fundamentals/Administrator, Azure Security Technologies ITIL Foundation Perks Include: Hybrid working from your choice of Chippenham and/or Bristol 1 or 2 days a week, home based otherwise 10% bonus more »
Burton Upon Trent, England, United Kingdom Hybrid / WFH Options
Clinigen
Keeps abreast of technological advancement, emerging standards and new software or hardware solutions that may affect decisions on systems building or enhancements Role Requirements: ITIL Foundation-level knowledge. Experience in the following security domain areas; Vulnerability Assessment and Management, Security Risk and Compliance, Cloud Security Architecture, Application Security, Security Operations more »
Troubleshooting Azure Cloud - Provisioning and managing virtual machines, storage networking Microsoft 365/Office 365 Support Security best practice - ISO, SOC, Cyber Essentials etc ITIL familiar Dealing with escalations from the 1st line Working in a small infrastrcuture support team with excellent progression opportunities, fantastic company culture and hybrid working more »
Broad insight into information management practices, system development life cycle management, IT services management, agile and lean methodologies, infrastructure and operations, and EA and ITIL frameworks. Understanding of various operating models such as project-centric and product-centric and also different types of I&T delivery principles, methodologies and frameworks. more »
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
Hays
application and software development life cycle. An understanding of release and change management. An understanding of Agile and Product-based development. An understanding of ITIL Service Management practices, processes, and procedures. Experience of higher education environments in genera would be beneficial. Experience of research systems specifically would be beneficial. The more »
Reading, England, United Kingdom Hybrid / WFH Options
Electus Recruitment Solutions
Degree in a STEM Category (Science, Technology, Engineering or Mathetmatics) A Full UK Driving license A strong interest in IT Infrastructure & knowledge (familiarity with ITIL a plus) Strong written and verbal communication Due to the nature of work undertaken at our client's site, incumbents of these positions are required more »
with cross-functional teams to deliver exceptional customer service. Key skills & experience • Bachelor's degree in informationtechnology, computer science, or a related field. ITIL Certification and Experience in supporting and administering MS SQL Databases, C# .net applications • Proven experience in application support, with a track record of troubleshooting and more »
Staines, Surrey, United Kingdom Hybrid / WFH Options
Proactive Appointments
with cross-functional teams to deliver exceptional customer service. Key skills & experience • Bachelor's degree in informationtechnology, computer science, or a related field. ITIL Certification and Experience in supporting and administering MS SQL Databases, C# .net applications • Proven experience in application support, with a track record of troubleshooting and more »
and/or equivalent practical experience. Prince2 practitioner or equivalent practical experience Business Change knowledge and skills Desirable Relevant qualifications or study e.g. Agile, ITIL etc. Job Specific Experience Essential Experience of managing projects Experience of managing process mapping Experience of benefits identification and benefits management. Desirable Working knowledge of more »
Wiltshire, South West, United Kingdom Hybrid / WFH Options
Airbus
YOU Knowledge of office based IT tools such as Microsoft Office and Google Suite. Be able to extract information and formulate reports. Familiarity with ITIL processes HOW WE CAN SUPPORT YOU Many of our staff work flexibly in many different ways, including part-time. Please talk to us at the more »
Employment Type: Permanent, Part Time, Work From Home
experience. Proficient in use of delivery and collaboration tools (DevOps, JIRA, Confluence, SharePoint, MS Teams, Skype) Any relevant certification, such as a PRINCE2 foundation, ITIL, BCS, Lean Six Sigma, vendor specific, etc. As an individual you will have excellent communication skills both verbally and written. You will be exceedingly organised more »
experience Evidence of continuing professional development in telephony systems Evidence of Avaya technical courses attended/qualifications/accreditations or equivalent demonstrable experience Desirable ITIL Foundation Post graduate qualification in IT related subject Relevant professional qualifications Experience Essential Minimum 5 years' equivalent demonstrable experience within a similar telephony position Holds more »
London, England, United Kingdom Hybrid / WFH Options
Nephos Technologies
is required Experience of being providing client support (either internal or external) Experience with Nutanix is preferable Experience with hardware installation, racking and stacking. ITIL Training & Certification would be preferable Experience in using Service Management ticketing systems. Good analysis, troubleshooting and fault-finding skills. Good technical aptitude to understand, use more »
Northamptonshire, England, United Kingdom Hybrid / WFH Options
S-SA Digital
Delivery Manager Northampton (hybrid 3 days in 2 days out) Salary is 27k-33k (Depending on experience) Skills: Service Delivery, KPI, SLA, Service Desk, ITIL, M365, Azure, IT Support, 1st line, Cloud, stakeholder management We're on the hunt for a Junior Service Delivery Manager armed with exceptional customer service more »
Northampton, Northamptonshire, East Midlands, United Kingdom Hybrid / WFH Options
STAFFORD-SHARP ASSOCIATES LTD
Delivery Manager Northampton (hybrid 3 days in 2 days out) Salary is 27k-33k (Depending on experience) Skills: Service Delivery, KPI, SLA, Service Desk, ITIL, M365, Azure, IT Support, 1st line, Cloud, stakeholder management We're on the hunt for a Junior Service Delivery Manager armed with exceptional customer service more »
Collingtree, England, United Kingdom Hybrid / WFH Options
STAFFORD-SHARP ASSOCIATES LTD
Delivery Manager Northampton (hybrid 3 days in 2 days out) Salary is 27k-33k (Depending on experience) Skills: Service Delivery, KPI, SLA, Service Desk, ITIL, M365, Azure, IT Support, 1st line, Cloud, stakeholder management We're on the hunt for a Junior Service Delivery Manager armed with exceptional customer service more »
Exeter, Devon, South West, United Kingdom Hybrid / WFH Options
Your Tech Future
solutions,including Azure Active Directory Cyber security awareness and a logical approach to minimising risk within our technical environment An understanding or certification in ITIL, specifically incident, problem and change management Ability to demonstrate experience of in-depth problem-solving skills and solution based thinking An ability to analyse complex more »
Oxfordshire, England, United Kingdom Hybrid / WFH Options
DataCareers
Service, Performance, Support, Flow analysis, Security) written and verbal communication skills, confident communicating with Stakeholders and strong decision maker. with Prince2/Agile and ITIL concepts of formal design methodologies, (Z, CSP, Discrete Mathematics etc.). Knowledge of TOGAF/Zachman or equivalent – desirable. ** You will need to be able more »
East Hagbourne, England, United Kingdom Hybrid / WFH Options
DataCareers
System, Service, Performance, Support, Flow analysis, Security)written and verbal communication skills, confident communicating with Stakeholders and strong decision maker.with Prince2/Agile and ITIL conceptsof formal design methodologies, (Z, CSP, Discrete Mathematics etc.). Knowledge of TOGAF/Zachman or equivalent – desirable.** You will need to be able to more »