1 to 25 of 35 Permanent ITIL Jobs in the West Midlands with Remote Work Options

modernising legacy infrastructure. Strong experience managing Intune policies and configuration, with the ability to troubleshoot autonomously. Experience of working in an environment aligning to ITIL best practice and focusing on the business impact & outcomes. Experience of delivering varied programmes of work and leading others who pick up small projects or more »

this role you'll need: To be educated to degree standard or able to demonstrate appropriate significant and relevant experience in a similar role ITIL certified/trained To be accredited by relevant software/hardware vendors (where available) To be an effective communicatorto both technical and non-technical audiences more »

Fluent in English in speech and writing High customer and solution orientation Minimum 10 years’ experience at service delivery management position Advanced knowledge of ITIL and Service management – preferably with corresponding certification(s). A structured and independent way of working, being independent and resilient. Willingness to learn and to more »

technical teams. Ability to multitask, manage multiple streams of activity and shift focus regularly. Leadership experience within mature and regulated technology environments, for examples ITIL, PCI-DSS and ISO27001. Knowledge of team measurement, MI reporting and stakeholder management. Degree level qualifications in a technology related subject. Experience working in a more »

/Purpose Technical NOC Engineer role, responsible for supporting the Network Infrastructure and associated DC services. This includes operational and administrative tasks under an ITIL framework to deliver support for two Data Centre’s. The role is to deliver Network Service Requests, Incident resolution, and Change execution for the Data … C, Prime, Nagios etc. Experience working with any ITSM tool such as Service Now. ITILv3/ITIL4 certified or recent relevant experience working in ITIL controlled environment. Strong verbal and written communication skills. Role includes P1 Operational on-call support, subject to scheduling. Essential Responsibilities Operational support of Network environments more »

have. Qualifications Required: Oracle Cloud Infrastructure 2023 Architect Associate (1Z0-1072-23). Desirable: Oracle Certified CNC administrator. Hashicorp Terraform Associate Oracle Linux Certification ITIL Company Description Version 1's market- leading Enterprise Applications Practice specialises in Finance, Supply Chain, HR, and Payroll Solutions with over 650 Oracle Specialists across more »

The Role As an IT Support Analyst, you will act as the first point of contact for all IT enquiries from colleagues, using an ITIL based framework. Delivering excellent customer service, you will respond to enquiries via telephone, email, a self-service portal and in person, resolving incidents in accordance … SharePoint, Online Exchange - Remote desktop management tools - Anti-Virus management - Print management You will also need: - Experience within a customer facing environment - Familiarity with ITIL framework - A full, valid driving licence and use of a vehicle The closing date for this role is 2nd June 2024. Other organisations may call more »

Keeps abreast of technological advancement, emerging standards and new software or hardware solutions that may affect decisions on systems building or enhancements Role Requirements: ITIL Foundation-level knowledge. Experience in the following security domain areas; Vulnerability Assessment and Management, Security Risk and Compliance, Cloud Security Architecture, Application Security, Security Operations more »

a DevOps/Continuous Delivery framework through the Software Development Lifecycle Understanding and practical experience in application of IT testing lifecycle management Exposure to ITIL concepts and adoption to ensure effective handover to BAU operations. Experience with regulatory compliance issues, as well as best practices in application and network security. more »

including GDPR & Data Protection Act 2018, ISO:27001 etc Experience in dealing with a wide range of Information Security matters and operating in an ITIL based environment. Strong problem-solving ability, with flexibility to think creatively and adapt to and implement rapidly changing environments and services. Incident management experience and more »

have responsibility for implementing an already advanced Technical Services Improvement Plan, but also for assessing those plans and evolving them where appropriate, using either ITIL aligned processes or similar best practice methodologies. It will involve ensuring accurate documentation, managing stakeholders who want different, sometimes conflicting outcomes from the same process … and Experience: It is essential that you have: * Experience creating and implementing Service Design and Improvement programmes * Extensive experience in designing and implementing either ITIL aligned processes or in best practice methodologies * Managing a wide variety of stakeholders with conflicting priorities It is desirable that you have: * Experience with implementing … Configuration Management Databases in a major tool, e,g. ServiceNow * ITIL Foundation, or better, Qualified How to apply As part of the application process you will be asked to upload a CV which outlines your experience, skills and fit for the role. Inspire People will assess your application against the more »

Service Delivery supporting roles Required skills and experience: Successful candidates will have strong Service Design, IT operations and service management experience across the full ITIL lifecycle Knowledge and understanding of IT operating models and concepts such as SIAM, DevOps, SAFe Agile and Cloud operating models Confident working directly with a … consultancy experience in ITSM, Business or Digital consulting Ability to demonstrate either Service or Business Architecture, IT Governance, Business Change and Programme Management experience ITIL (MP, SL or Expert), LEAN, COBIT, TOGAF, CMMI certifications As a Disability Confident employer, our aim is to ensure that disabled applicants who meet the more »

change Relationship building skills with the capacity to influence stakeholders Must be resilient and able to work under pressure Excellent organisational and communication skills ITIL V4 Certificate or equivalent relevant experience At NFU Mutual, we support an inclusive workplace and value all the differences that make us unique. We celebrate more »

issues as necessary Negotiation and persuasion skills Ability to work with colleagues and stakeholders at all levels Nice to have skills An understanding of ITIL framework UK Payroll Legislation Experience of working within the healthcare sector If you meet the above requirements, please apply for the vacancy to be contacted more »

the ability to communicate and advise effectively to non-technical internal customers. Degree Level Education in a relevant subject Hold a professional qualification in ITIL Foundation Have had 3 years plus industry experience of working as an Integration Engineer within a medium to large sized organisation. Have good expertise and more »

Who we are looking for As an Infrastructure Engineer, you will be using your varied technology skills to support, maintain and manage a range of diverse technologies. The Infrastructure Systems team are responsible for the lifecycle management of compute and more »

in MS365, Azure Cloud services, Active Directory, and Microsoft Windows Familiarity with helpdesk ticketing systems (ITSM tools). ServiceNow/Halo experience essential Ideally ITIL and MCSE qualified Strong customer service orientation, good communication, teamwork and interpersonal skills Ability to problem-solve complex hardware and software issues and operate under more »

many tasks in parallel SC Clearance or eligible for clearance It is essential that the candidate has x2 IT related Certifications such as Prince2, ITIL, MS Foundation certifications, AWS certifications, etc. Experience of Instruction within the military environment would be beneficial Understanding of common IT delivery frameworks and methodologies Key more »

is a combined operational based position operating within the IT Service Management team. Many of the responsibilities are general, however working knowledge of the ITIL Change and Configuration Management processes are crucial to the success of the role. To support the IT Change & Configuration Management function to help reduce risk … changes. Technical/Professional Qualifications/Requirements At least 5 years' experience in a similar role. Familiarity with helpdesk ticketing systems (ITSM tools). ITIL Foundation qualified. Good all-round knowledge of IT Applications/Infrastructure. Experience of CMDB Data modelling and reporting. Strong customer service orientation, good communication, teamwork … manage multiple priorities and stakeholders in a fast-paced environment. Willingness to participate in continuous learning and training initiatives. Proven track record of managing ITIL processes in medium to large organizations. more »

and C# .NET. Preference for Power Platform experience. Client-facing acumen with D365 CS experience. Previous exposure to managed services environment and applications management. ITIL Foundation qualification preferred. Eligibility for SC level clearance You will be working with an outstanding organisation who prioritise the well-being and professional growth of more »

modernising legacy infrastructure. Strong experience managing Intune policies and configuration, with the ability to troubleshoot autonomously. Experience of working in an environment aligning to ITIL best practice and focusing on the business impact & outcomes. Experience of delivering varied programmes of work and leading others who pick up small projects or more »

Development Lifecycle methodologies Familiar with at least one help desk and customer support tool. Proficient in Software Testing and Quality Assurance methodologies. Proficient in ITIL processes and practices. Proficient in Business Process Analysis (as-is and to-be). Additional advantageous skills, experience, and familiarity: Two years experience in a more »

case management/finance solution. Strong proficiency in system documentation interpretation and creation. In-depth understanding of social care procedures and terminology. Familiarity with ITIL and ISO27001 standards. What will you get? Basic salary of up to £45,000 per annum 26 days holiday + bank (increasing to 31) Local more »

A degree in Computer Science, software development or similar qualification SAP ABAP knowledge SAP Functional Knowledge of various SAP modules e.g. FI, MM, SD ITIL Certification/awareness Why Us We offer an extensive range of career development opportunities and industry-leading rewards, incentives and benefits: Bonus scheme Enhanced holiday more »

Support Developer | ASP.Net | C# | ITIL | SQL Server | Oracle | Software Support Job Title: Support Developer Location: Birmingham (Hybrid or Fully Remote) - Please note that only applicants from the UK will be considered for this position. Salary: £35,000 - £40,000 per annum + Benefits Applause IT seeks an experienced Support Developer … Oracle, Java, SSRS, SSIS IIS configuration, AJAX Non-technical Skills: Strong problem-solving abilities. Excellent communication skills. Conscientious and proactive work ethic. Familiarity with ITIL/ITSM environments. Ability to lead a support team. Ready to make a difference? Please hit APPLY NOW!!!! Support Developer | ASP.Net | C# | ITIL | SQL Server more »