101 to 125 of 257 Remote/Hybrid ITIL Jobs

need to succeed Proven experience in a Service Desk Manager or IT Support leadership role Strong knowledge of IT service management principles (ITIL desirable) Demonstrated ability to manage and develop high-performing teams Excellent stakeholder management and communication skills A proactive approach to service improvement and problem-solving Driving Licence ...

Network security technologies (Firewalls, IDS/IPS, VPN, segmentation) Familiarity with virtualisation and cloud networking concepts Network monitoring, diagnostic, and analytics tools Understanding of ITIL and service management frameworks Delivery within secure/enterprise/defence environments Desirable: VMware NSX-T deep expertise and certification (or equivalent experience) VCF networking ...

continuous improvement roadmap Act as a senior escalation point for service issues and stakeholder concerns Oversee service performance, reporting, and customer satisfaction metrics Ensure ITIL-aligned processes are embedded and continuously improved Lead on service design input into new bids, contracts, and change requests Manage supplier relationships and support contract … ITSM tools (e.g. ServiceNow) Deep understanding of SLA/OLA creation and management Experience working to ISO 9001 and ISO/IEC 20000 standards ITIL 4 Managing Professional (or ITIL V3 Expert with ITIL 4 Foundation) Strong commercial and financial management experience in regulated environments Experience leading organisational change ...

Azure, Windows Server, and Linux expertise Experience with enterprise backup and disaster recovery solutions Proven technical leadership and major incident management experience Knowledge of ITIL service management and change control Scripting and automation experience (PowerShell and/or similar) Why Join? Join a business where you'll be the technical ...

friendly communication. Confident stakeholder manager; able to influence at all levels. Solid planning and delivery skills across both BAU and project work. Familiarity with ITIL processes (Incident, Problem, Change) Technical Strengths (desired) Azure IaaS/PaaS, AVD, SQL, Storage, Backup, Active Directory/Entra ID, Conditional Access, RBAC, firewalls (Fortinet ...

hands-on knowledge of a range of IT environments, SaaS, cloud infrastructure (AWS & Azure), and security tools. Required expertise in ISO 22301, NIST and ITIL Certifications (Preferred): Certified Business Continuity Professional (CBCP), CISSP, CISM, or DRI International certifications Experience of communicating to senior stakeholders and interpreting complex technical solutions ...

hands-on knowledge of a range of IT environments, SaaS, cloud infrastructure (AWS & Azure), and security tools. Required expertise in ISO 22301, NIST and ITIL Certifications (Preferred): Certified Business Continuity Professional (CBCP), CISSP, CISM, or DRI International certifications Experience of communicating to senior stakeholders and interpreting complex technical solutions ...

training/development Education/Qualifications Desirable Proven and demonstrated experience of working with other IT, project and programme management frameworks such as ITIL, Prince2 and MSP Experience Essential Proven and demonstrated experience in the creation and maintenance of delivery roadmaps that influence stakeholder decision-making Experience Essential Proven ...

ability to support bids, proposals and opportunity development Relevant architecture, cloud, project or service management qualifications would be beneficial, such as TOGAF, Azure certifications, ITIL, PRINCE2 or equivalent experience Package Pension contribution 25 days holiday plus bank holidays Option to purchase additional leave Private healthcare Employee Assistance Programme On-going ...

related role. Technical Skills : Proficiency in supplier/account management. Familiarity with various software applications and platforms. Certifications : Relevant certifications such as ITIL, or equivalent are highly desirable. Analytical Skills : Strong problem-solving and analytical skills to diagnose and resolve software-related issues. Communication Skills : Excellent verbal and written communication ...

resolving hardware, software, and network issues effieciently Excellent communication skills to collaborate with cross-functional teams and support end-users effectively Desirable Experience with ITIL practices, for incident, problem, and change management in healthcare settings Knowledge of server and infrastructure management, optimizing performance and ensuring reliability Disclosure and Barring Service ...

awareness of tools in categories like ITSM, ESM, service desk, ticketing platforms, knowledge management, and workflow automation Preferred Qualifications Familiarity with service management methodologies (ITIL, service catalog design, SLA frameworks, incident/request workflows) Background selling displacement deals or helping customers migrate from legacy enterprise software Understanding of AI‐powered ...

CCSP). Practitioner-level qualification in Risk Management (MoR) or equivalent experience. Evidence of continuing professional development relevant to cyber leadership. Desirable ITIL v4 Foundation or higher. Project/Programme qualification (PRINCE2, APM). FEDIP Practitioner or equivalent professional registration Change, Deployment and Release Management training or experience. Experience Essential ...

awareness of tools in categories like ITSM, ESM, service desk, ticketing platforms, knowledge management, and workflow automation Preferred Qualifications Familiarity with service management methodologies (ITIL, service catalog design, SLA frameworks, incident/request workflows) Background selling displacement deals or helping customers migrate from legacy enterprise software Understanding of AI-powered ...

highly desirable. Exposure to enterprise search, AI platforms, collaboration tools, or knowledge repositories such as Confluence is advantageous. Understanding of Knowledge Centered Service (KCS), ITIL, or similar frameworks. Strong understanding of how knowledge supports AI assistants, search experiences, self service, and automation. Excellent communication, stakeholder management, and analytical skills. Passion ...

knowledge and experience will you need? Proven track record as an experienced Service Management professional with a solid understanding of ITSM frameworks such as ITIL v4, COBIT or ISO20000. Demonstrable experience of driving service improvement initiatives and embedding continuous improvement practices. Experience measuring, analysing and assuring service performance against agreed ...

networks, telecommunications or hardware support Understanding of IT Service Management, configuration management and knowledge management Strong communication, prioritisation and stakeholder management skills ITIL Foundation v4 or above is highly desirable. Programming, hardware installation, telecommunications and networking experience are also advantageous. Apply now if you have hands-on telemetry, SCADA ...

Experience Pharmaceutical, biotechnology or medical device manufacturing. Manufacturing Systems, MES, LIMS, ERP or Operational Technology (OT). IT Service Management and Business Continuity Planning. ITIL, PRINCE2, PMP, Agile or similar professional certifications. Why Join? This is an opportunity to influence technology strategy at both site and regional level while supporting ...

Managed Services environments Strong understanding of cloud infrastructure, networking and cybersecurity Experience delivering within Agile environments Knowledge of frameworks such as ISO 22301, NIST, ITIL or similar Excellent stakeholder management and communication skills Desirable certifications include TOGAF, CISSP, CBCP or equivalent. ...

Managed Services environments Strong understanding of cloud infrastructure, networking and cybersecurity Experience delivering within Agile environments Knowledge of frameworks such as ISO 22301, NIST, ITIL or similar Excellent stakeholder management and communication skills Desirable certifications include TOGAF, CISSP, CBCP or equivalent. What's on Offer Up to 115,000 basic ...

Managed Services environments Strong understanding of cloud infrastructure, networking and cybersecurity Experience delivering within Agile environments Knowledge of frameworks such as ISO 22301, NIST, ITIL or similar Excellent stakeholder management and communication skills Desirable certifications include TOGAF, CISSP, CBCP or equivalent. What's on Offer Up to £115,000 basic ...

products or services. Strong communication skills, with the ability to tailor messages, formats, and channels to suit a wide range of users and stakeholders. ITIL certified. Foundation-level project management knowledge in a recognised methodology (e.g., PRINCE2, Agile, Lean). If you are available and interested, please apply ...

Navy vessel. Ability to work independently Strong interpersonal skills to manage key stakeholders (End users, suppliers and external services) Qualifications CISCO CCNA or equivalent. ITIL Foundation. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy. ...

work across multiple teams and deliver high-quality solutions. Desirable Experience with automation workflows and integration using Power Automate. Knowledge of ServiceNow and ITIL processes. Southern Water is at the forefront of transforming Britain's water industry, investing significantly to enhance resilience, sustainability, and service excellence. With £7.8bn planned investment ...

manage stakeholders during more significant disruptive events.**Operational Excellence & Compliance:*** Ensure adherence to Citi Enterprise policies and protocols, incl. Major Incident Management and ITIL practices.* Build, maintain strong awareness of global regulatory obligations related to disruptive events, including reporting requirements and stakeholder communication.* Strengthen CBS (Critical Business Services) awareness, obligations ...