101 to 125 of 243 Remote/Hybrid ITIL Jobs

support Product knowledge: Hardware & software, managed services, cloud solutions (Azure, AWS, M365), cyber security, network infrastructure Understanding of IT service delivery: SLAs, service contracts, ITIL, recurring revenue models Experience with technical sales cycles involving IT managers, CTOs, and business stakeholders Additional Skills Leadership & Coaching: Ability to inspire, motivate, and develop ...

role, you must have the following essential skills & experience: Key experience & skills • Bachelor's degree in information technology, computer science, or a related field. ITIL Certification and Experience in supporting and administering MS SQL Databases, C# .net applications • Proven experience in application support, with a track record of troubleshooting ...

products or services. Strong communication skills, with the ability to tailor messages, formats, and channels to suit a wide range of users and stakeholders. ITIL certified. Foundation-level project management knowledge in a recognised methodology (e.g., PRINCE2, Agile, Lean). If you are available and interested, please apply ...

Supporting technologies including Microsoft 365, Teams, iManage, IntApp, Elite 3E, and video conferencing solutions Logging, prioritising, and managing incidents and requests in line with ITIL processes Escalating complex issues to relevant technical teams where required Providing clear communication and regular updates to users Contributing to knowledge base articles and continuous ...

align diverse teams Experience working in multi-entity or federated business structures is highly desirable Highly organised with strong attention to detail Desirable Qualifications ITIL, Agile, or PRINCE2 certifications Experience with service management or roadmap planning tools How to Apply: Ready for this incredible opportunity? Explore Odevo on LinkedIn ...

align diverse teams Experience working in multi-entity or federated business structures is highly desirable Highly organised with strong attention to detail Desirable Qualifications ITIL, Agile, or PRINCE2 certifications Experience with service management or roadmap planning tools How to Apply: Ready for this incredible opportunity? Explore Odevo on LinkedIn ...

Higher Education systems and processes Understanding of UK GDPR/data protection Desirable Experience working in Higher Education Familiarity with agile delivery ITIL or relevant application certifications Attributes Highly organised and solutions-focused Able to explain technical issues to non-technical audiences Collaborative, adaptable, and committed to inclusive working practices ...

Higher Education systems and processes Understanding of UK GDPR/data protection Desirable Experience working in Higher Education Familiarity with agile delivery ITIL or relevant application certifications Attributes Highly organised and solutions-focused Able to explain technical issues to non-technical audiences Collaborative, adaptable, and committed to inclusive working practices ...

stakeholder engagement skills Ability to operate as a design authority and technical leader Desirable Certifications ServiceNow Certified System Administrator (CSA) ServiceNow Implementation Certifications ITIL Foundation Security Clearance Requirement This role requires SC Clearance eligibility . ...

will be a self-starter that doesnt need to be micro-managedHave clear and concise communication skillsHave 2+ years experience working in a formal ITIL based support environmentBroad understanding of Financial systems & processes including GL (General Ledger), P2P (Procure to Pay), AR (Accounts Receivable) & FA (Fixed Assets) Technical Skills 5+ ...

with AIOps/ITSM tools including BigPanda, Splunk ITSM, ServiceNow, or equivalent Solid expertise in Event Management and OpenTelemetry Strong understanding of ITSM/ITIL frameworks and Enterprise Architecture principles Proven experience delivering and presenting solutions to large enterprise clients Comfortable leading customer conversations, standing up solutions, and articulating value ...

with AIOps/ITSM tools including BigPanda, Splunk ITSM, ServiceNow, or equivalent Solid expertise in Event Management and OpenTelemetry Strong understanding of ITSM/ITIL frameworks and Enterprise Architecture principles Proven experience delivering and presenting solutions to large enterprise clients Comfortable leading customer conversations, standing up solutions, and articulating value ...

Basic SQL or database experience Exposure to APIs, JSON, or data integrations Experience with low-code platforms, automation tools, or workflow systems Knowledge of ITIL/service management processes Familiarity with JavaScript, Python, or similar scripting languages Location & Working Pattern Hybrid working model Office location: Bedford UK-based candidates only ...

orchestration, or service management tooling. Background selling into MSPs, service providers, systems integrators, or enterprise IT service teams. Knowledge of ITSM frameworks such as ITIL or SIAM. Why Join Us? A genuine opportunity to help build and shape a high-growth integration and automation practice within ITSM. Strong international presence ...

automated service delivery and robust security posture.Key Responsibilities CMDB Governance & Strategy: Define and implement the end-to-end Configuration Management process, ensuring alignment with ITIL 4 frameworks. Data Integrity & Health: Design and monitor health dashboards focused on the "Three Cs": Completeness, Correctness, and Compliance . Discovery & Integration: Manage automated discovery ...

communication abilities. It's a bonus if you have but not essential Familiarity with ITAM and CMDB practices. ServiceNow experience. SAM certification (e.g., CSAM, ITIL, ISO/IEC 19770). Experience of working in the Banking & Finance sector The extras you'll get: 25 days holiday per year, increasing over ...

tooling knowledge experience is desirable. Strong troubleshooting and problem-solving capability and liason with support teams and stakeholders essential. Essential understanding of ITIL practices; Problem, Incident and Change management and a service mindset. Experience in creating technical and non-technical guides and artefacts for stakeholders is desiable. Experience in Scripting ...

modules . Strong understanding of ServiceNow architecture and scripting (JavaScript, Glide API). Experience with ServiceNow integrations using REST/SOAP APIs. Knowledge of ITIL processes and risk/compliance frameworks. Ability to work in an Agile environment and manage multiple priorities. Excellent problem-solving and communication skills. This client ...

1000+ users globally, answering support queries via phone, email and face-to-face while maintaining a high degree of customer service in line with ITIL best practice * Logging incidents with our external 3rd party service providers * Assisting in updating the IT Support knowledge bank Logging calls into our ticket management ...

regulated financial services Confident stakeholder communicator Experience leading small teams Nice to have: Python, Power BI/DAX, Azure DevOps, legacy SQL platforms, ITIL or Microsoft certifications. ...

stakeholder engagement skills Ability to operate as a design authority and technical leader Desirable Certifications ServiceNow Certified System Administrator (CSA) ServiceNow Implementation Certifications ITIL Foundation Security Clearance Requirement This role requires SC Clearance eligibility . Applicants must have resided in the UK continuously for the past 5 years and meet ...

stakeholder engagement skills Ability to operate as a design authority and technical leader Desirable Certifications ServiceNow Certified System Administrator (CSA) ServiceNow Implementation Certifications ITIL Foundation Security Clearance Requirement This role requires SC Clearance eligibility . Applicants must have resided in the UK continuously for the past 5 years and meet ...

ability to work independently in a remote setup Nice to Have ServiceNow certifications (e.g. ITSM, LSD, CSA, CIS) Experience working in agile or ITIL-aligned environments Exposure to additional ServiceNow modules beyond core ITSM What’s on Offer Salary up to £70,000 depending on experience Mostly remote working with ...

decisions Experience working with SLAs, service models, and operational metrics Strong analytical and communication skills Desirable: Experience supporting software products or enterprise IT environments ITIL or service management knowledge Experience with globally distributed teams Hands-on experience with helpdesk platforms (e.g. Freshdesk or similar) Interest in automation and process improvement ...

technologies like VMWare, Hyper-V, and Proxmox, along with experience in PowerShell, Python, Ansible and other automation languages IT Frameworks & Best Practices : Familiarity with ITIL Principles and fundamental business operations BENEFITS £35,000 – 60,000 per annum, dependent on experience, along with opportunities for professional development and career growth. After ...