Cardiff, South Glamorgan, United Kingdom Hybrid / WFH Options
Creditsafe
skills, with the ability to clearly convey technical details to a diverse audience. Excellent writing skills, with the ability to document process steps clearly, with supporting evidence. Experienced with ITIL-based IT service management. BENEFITS Competitive Salary. Company Laptop supplied. Bonus Scheme. 25 Days Annual Leave (plus bank holidays). Hybrid working model. Healthcare & Company Pension. Cycle to work and More ❯
Cheltenham, Gloucestershire, United Kingdom Hybrid / WFH Options
Spirax-Sarco Engineering
IT change initiatives in a dynamic and collaborative environment? We are seeking a Group IT Change Manager to design, implement, and lead a global Change Management process aligned with ITIL best practices. Reporting to the Head of Service Operations, you will play a pivotal role in ensuring change processes are efficient, compliant, and continuously improving across a global IT landscape. … Managing stakeholders across multiple functions and geographies. Ensuring global compliance with Change Management policies and procedures. Your previous experience is likely to include Proven experience in developing and leading ITIL-based Change Management processes . Acting as Change Authority in large, geographically dispersed organisations. Leading process improvement initiatives and driving conformity to standards. Managing complex stakeholder relationships and cross-functional … Familiarity with Incident and Problem Management and their integration with Change Management. To be successful in this role you will Demonstrate Company Core Values at all times Hold an ITIL Intermediate qualification or equivalent experience. Be a self-starter with strong organisational and proactive problem-solving skills. Communicate effectively at all levels, simplifying complex technical issues. Demonstrate strong analytical skills More ❯
Huntsville, Alabama, United States Hybrid / WFH Options
All Points Logistics LLC
CompSci or related discipline US CITIZENSHIP REQUIRED YEARS OF EXPERIENCE: 5 - 10 Years US CITIZENSHIP REQUIRED SKILLS/CERTIFICATIONS: US CITIZENSHIP REQUIRED 5-years Linux and Windows administrator experience ITIL certification JIRA/Atlassian environment experience required Ability to facilitate weekly meetings with Data Center service managers, leads, and the NASA customer across the Agency. SECURITY CLEARANCE: FULL UNITED STATES More ❯
Leeds, West Yorkshire, United Kingdom Hybrid / WFH Options
Corecom Consulting
across the support team Champion customer-centric support and process automation About You: Strong technical understanding of IT operations and service delivery Proven experience in incident/problem management (ITIL knowledge preferred) Excellent communication, leadership, and analytical skills Ability to manage pressure, prioritise workloads, and foster collaboration Passion for driving efficiency and delivering great user experiences What's on Offer More ❯
Leeds, West Yorkshire, United Kingdom Hybrid / WFH Options
Corecom Consulting
across the support team Champion customer-centric support and process automation About You: Strong technical understanding of IT operations and service delivery Proven experience in incident/problem management (ITIL knowledge preferred) Excellent communication, leadership, and analytical skills Ability to manage pressure, prioritise workloads, and foster collaboration Passion for driving efficiency and delivering great user experiences What's on Offer More ❯
Amersham, Buckinghamshire, South East, United Kingdom Hybrid / WFH Options
Anson Mccade
in reporting, root cause analysis, and process improvement. Excellent stakeholder management, communication, and vendor engagement skills. Comfort working in complex, multi-vendor IT environments with global teams. Familiarity with ITIL, Lean, or Six Sigma methodologies is a bonus. Want to hear more? Message me anytime. Linked In: Ciaran Cleland Salary: £40,000 - £50,000 Additional Package: 10% Bonus, Extensive Benefits More ❯
3. Support Guidewire application implementation (Guidewire Digital products, Insurance Suite, Data Products) from discovery to deployment phases. 4. Understand IT Strategy and Transformation related to IT Service Management (ITSM), ITIL practices, IT infrastructure, architecture, and operations. 5. Demonstrate flexibility in task prioritization and completion and communicate potential conflicts to supervisors. Required Skills/Experience: 1. Ensure successful completion of engagement More ❯
Shrewsbury, Shropshire, United Kingdom Hybrid / WFH Options
Jonathan Lee Recruitment
risks, and interdependencies. What You Will Bring: - Proven experience delivering IT projects and managing complex changes in multi-supplier environments. - Strong expertise in project management tools and methodologies, including ITIL-based service management practices. - Excellent stakeholder management skills, with the ability to influence and drive outcomes effectively. - Proficiency in financial management, including budgeting, cost tracking, and invoice validation. - Familiarity with More ❯
Telford, Wellington, Shropshire, United Kingdom Hybrid / WFH Options
Jonathan Lee Recruitment Ltd
risks, and interdependencies. What You Will Bring: - Proven experience delivering IT projects and managing complex changes in multi-supplier environments. - Strong expertise in project management tools and methodologies, including ITIL-based service management practices. - Excellent stakeholder management skills, with the ability to influence and drive outcomes effectively. - Proficiency in financial management, including budgeting, cost tracking, and invoice validation. - Familiarity with More ❯
Portsmouth, Hampshire, United Kingdom Hybrid / WFH Options
Checkatrade
line support. Strong experience with Google Workspace and Okta - essential to supporting our modern, cloud-based infrastructure. Background in fast-paced tech scale-ups or high-growth digital businesses. ITIL Foundation certification. Strong diagnostic and problem-solving skills, including experience with root cause analysis. Excellent communication and stakeholder management skills; confident supporting users at all levels. Experience supporting digital transformation More ❯
company; alternatively, in the process industry or in manufacturing-like high availability environments. Experience within the data center collocation industry is a plus. Advanced administrative skills in Microsoft Office. ITIL, and/or Service Now experience is preferred. Experience in customer relationship management is preferred. Knowledge of electrical, mechanical or telecoms engineering is a plus. Proficient knowledge and understanding of More ❯
Salford, England, United Kingdom Hybrid / WFH Options
MediaCity Immersive Technologies Innovation Hub
or equivalent required 5+ years of experience in business analysis, consulting, or transformation roles small and medium size enterprises (SMEs) Proven experience in digital transformation projects Relevant certifications (e.g., ITIL, Six Sigma, Lean, CBPM) are a plus What’s on Offer Salary: up to £55K per year based on your experience and skills Hybrid Working – office based at MediaCity with More ❯
Previous experience of managing third party service providers and negotiating service agreements. Strong stakeholder management skills with the ability to influence senior stakeholders in the business. Proficient with the ITIL Framework and extensive previous experience of managing IT Services. Want to develop your career with the NHS Supply Chain? Then apply below or reach out for an informal discussion about More ❯
Permanent role - Hybrid working: 3 days in central London offices - Salary: £80,000 - £90,000 per annum, dependent on experience, plus benefits and bonuses The successful candidate will have: ITIL framework or similar IT service management qualifications Extensive service delivery management experience within an ERP programme Experience with project management methodologies Familiarity with service transition tools and platforms We are More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Marks Sattin
across Europe. - Permanent role - Hybrid working - 3 days in central London offices - £80,000 - £90,000 per annum dependent on experience + benefits & bonuses The successful candidate will have: - ITIL framework or similar IT service management qualifications - Extensive service delivery management experience within an ERP programme - Experience with project management methodologies - Familiarity with service transition tools and platforms We are More ❯
York, North Yorkshire, England, United Kingdom Hybrid / WFH Options
Hays Specialist Recruitment Limited
and previous 1st Line Level knowledge would be an advantage.Candidates who have experience and knowledge of Windows 11, M365 Suite (Outlook, Word, Excel, Teams & SharePoint) and an understanding of ITIL would be ideal for this role.As this is very much a customer-facing role, excellent communication skills are required and previous experience of a call logging system and working to More ❯
York, North Yorkshire, United Kingdom Hybrid / WFH Options
Hays Business Support
and previous 1st Line Level knowledge would be an advantage.Candidates who have experience and knowledge of Windows 11, M365 Suite (Outlook, Word, Excel, Teams & SharePoint) and an understanding of ITIL would be ideal for this role. As this is very much a customer-facing role, excellent communication skills are required and previous experience of a call logging system and working More ❯
Cheltenham, Gloucestershire, South West, United Kingdom Hybrid / WFH Options
Hays
C#, JavaScript, and Python. Exposure with Azure DevOps and Microsoft Fabric would be beneficial. Experience working on ERP-style systems would also be beneficial. Experience with Agile teams or ITIL frameworks would be beneficial. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this More ❯
in a commercial environment. Solid organisational skills, including attention to detail and multitasking abilities. Previous experience utilising a project methodology (e.g. PRINCE2 or other similar methodologies). Holding an ITIL foundation certificate. More ❯
Salisbury, Wiltshire, South West, United Kingdom Hybrid / WFH Options
Anson Mccade
Strong analytical mindset and excellent stakeholder communication skills Hands-on reporting experience using Excel or Power BI Comfortable in a fast-paced, multi-vendor, multi-system environment Experience with ITIL, Lean, or Six Sigma is a plus (not essential) Why join? You'll be joining a mission-led organisation that values innovation and operational excellence, with global reach and a More ❯
record managing complex enterprise applications in a large-scale environment Skilled in stakeholder engagement, system strategy, and service delivery Sound knowledge of data security, compliance, and IT service management (ITIL, etc.) Strong leadership capabilities - managing both internal teams and external suppliers Proficient in process automation and leveraging new technologies (e.g., AI) to enhance systems Project management experience (e.g. PRINCE2, PMP More ❯
Peterborough, Cambridgeshire, England, United Kingdom Hybrid / WFH Options
The One Group
software, and network issues Log and resolve support tickets with clarity and professionalism Collaborate with the wider IT team and escalate issues when needed Maintain accurate documentation and follow ITIL-aligned support processes What We're Looking For: Good general IT knowledge and troubleshooting skills (hardware, software, networks) Strong communication skills - clear and confident over phone/email Analytical mindset More ❯
Alderley Edge, Cheshire, North West, United Kingdom Hybrid / WFH Options
Niche Employment Solutions Limited
Solid understanding of networking fundamentals : QoS, VLANs, firewalls. Confident communicator with strong troubleshooting and problem-solving skills. Desirable Skills Experience with Microsoft 365 and Teams telephony integration Understanding of ITIL processes and service desk operations Experience supporting remote or hybrid user environments What Youll Get in Return Competitive salary: £28,000 £35,000 depending on experience Car allowance Bonus and More ❯
South West, England, United Kingdom Hybrid / WFH Options
Sanderson
users. A logical and methodical approach to diagnosing problems. Basic knowledge of querying databases (e.g. SQL Server, MySQL, PostgreSQL). Understanding of software development environments and processes. Familiarity with ITIL-aligned incident, request, and change management practices. Nice to Have Experience with Microsoft Dynamics applications. Exposure to cloud platforms (AWS or Azure). Familiarity with software testing and QA practices. More ❯
Salford, Lancashire, England, United Kingdom Hybrid / WFH Options
LIMA Networks LTD
aligned to our customers and offer guidance on breaking down technical issues into clear communications for non-technical parties. Take long standing or repeat incidents and progress them under ITIL problem management processes to ensure the long-standing reliability for our customer environments. Support our customers through planned release management processes by planning, preparing, conducting, and documenting the process. Align More ❯