York, North Yorkshire, United Kingdom Hybrid / WFH Options
Hays Business Support
and previous 1st Line Level knowledge would be an advantage.Candidates who have experience and knowledge of Windows 11, M365 Suite (Outlook, Word, Excel, Teams & SharePoint) and an understanding of ITIL would be ideal for this role. As this is very much a customer-facing role, excellent communication skills are required and previous experience of a call logging system and working More ❯
Cheltenham, Gloucestershire, South West, United Kingdom Hybrid / WFH Options
Hays
C#, JavaScript, and Python. Exposure with Azure DevOps and Microsoft Fabric would be beneficial. Experience working on ERP-style systems would also be beneficial. Experience with Agile teams or ITIL frameworks would be beneficial. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this More ❯
in a commercial environment. Solid organisational skills, including attention to detail and multitasking abilities. Previous experience utilising a project methodology (e.g. PRINCE2 or other similar methodologies). Holding an ITIL foundation certificate. More ❯
Salisbury, Wiltshire, South West, United Kingdom Hybrid / WFH Options
Anson Mccade
Strong analytical mindset and excellent stakeholder communication skills Hands-on reporting experience using Excel or Power BI Comfortable in a fast-paced, multi-vendor, multi-system environment Experience with ITIL, Lean, or Six Sigma is a plus (not essential) Why join? You'll be joining a mission-led organisation that values innovation and operational excellence, with global reach and a More ❯
record managing complex enterprise applications in a large-scale environment Skilled in stakeholder engagement, system strategy, and service delivery Sound knowledge of data security, compliance, and IT service management (ITIL, etc.) Strong leadership capabilities - managing both internal teams and external suppliers Proficient in process automation and leveraging new technologies (e.g., AI) to enhance systems Project management experience (e.g. PRINCE2, PMP More ❯
Peterborough, Cambridgeshire, England, United Kingdom Hybrid / WFH Options
The One Group
software, and network issues Log and resolve support tickets with clarity and professionalism Collaborate with the wider IT team and escalate issues when needed Maintain accurate documentation and follow ITIL-aligned support processes What We're Looking For: Good general IT knowledge and troubleshooting skills (hardware, software, networks) Strong communication skills - clear and confident over phone/email Analytical mindset More ❯
Alderley Edge, Cheshire, North West, United Kingdom Hybrid / WFH Options
Niche Employment Solutions Limited
Solid understanding of networking fundamentals : QoS, VLANs, firewalls. Confident communicator with strong troubleshooting and problem-solving skills. Desirable Skills Experience with Microsoft 365 and Teams telephony integration Understanding of ITIL processes and service desk operations Experience supporting remote or hybrid user environments What Youll Get in Return Competitive salary: £28,000 £35,000 depending on experience Car allowance Bonus and More ❯
South West, England, United Kingdom Hybrid / WFH Options
Sanderson
users. A logical and methodical approach to diagnosing problems. Basic knowledge of querying databases (e.g. SQL Server, MySQL, PostgreSQL). Understanding of software development environments and processes. Familiarity with ITIL-aligned incident, request, and change management practices. Nice to Have Experience with Microsoft Dynamics applications. Exposure to cloud platforms (AWS or Azure). Familiarity with software testing and QA practices. More ❯
Salford, Lancashire, England, United Kingdom Hybrid / WFH Options
LIMA Networks LTD
aligned to our customers and offer guidance on breaking down technical issues into clear communications for non-technical parties. Take long standing or repeat incidents and progress them under ITIL problem management processes to ensure the long-standing reliability for our customer environments. Support our customers through planned release management processes by planning, preparing, conducting, and documenting the process. Align More ❯
boarding and off-boarding when required. About You Highly experienced in IT Service Management or Supplier Management, preferably in complex, multi-national organisations Proven experience in working with the ITIL methodology Experience in strategic Supplier Management Ability to communicate and build relationships outside the IT function, and to foster a collaborative working relationship with various stakeholders Knowledge and use of More ❯
Salford, Manchester, United Kingdom Hybrid / WFH Options
LIMA
aligned to our customers and offer guidance on breaking down technical issues into clear communications for non-technical parties. Take long standing or repeat incidents and progress them under ITIL problem management processes to ensure the long-standing reliability for our customer environments. Support our customers through planned release management processes by planning, preparing, conducting, and documenting the process. Align More ❯
Reading, Berkshire, United Kingdom Hybrid / WFH Options
Pertemps
Working as a key member of the Thames Water Digital Data team, the purpose of this Data Engineering role is to help build out the next evolution of the Thames Water Enterprise Data Platform (EDP). The role will collaborate More ❯
Cambridge, Cambridgeshire, United Kingdom Hybrid / WFH Options
Arm Limited
like Jira and Confluence. Nice to Have Skills: CKA or CKAD certifications, and advanced certifications in AWS, GCP, or Azure. Experience working in a globally distributed team. Knowledge of ITIL practices and incident management frameworks. Additional Information: If you require accommodations during the recruitment process, please email . We respect confidentiality and are committed to providing necessary support to all More ❯
Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
Stepchange
a keen eye for detail. Ideally but not mandatory - Load Balancing, IP Telephony and contact centre services and containerisation Experience/understanding of FCA rules and regulations along with ITIL experience is preferential but not essential. You will have a proven track record in cloud infrastructure with a sound understanding of security (anti-virus, firewalls, access control, etc.) and ideally More ❯
Birmingham, Staffordshire, United Kingdom Hybrid / WFH Options
Oldcastle Inc
management skills, with the ability to work well under pressure and meet deadlines. Experience with multiple Cloud software products, platforms and vendors. Demonstrable professional accreditations/certifications such as ITIL, PMP, Prince2, TOGAF, PMBOK, Azure etc. An in-depth knowledge of VDI technologies and best practices. A detailed understanding and experience of deploying applications to production environments. A knowledge of More ❯
Coventry, Warwickshire, United Kingdom Hybrid / WFH Options
EA First Compass House
subject to a satisfactory DBS disclosure where applicable, two satisfactory references, medical clearance and Home Office right to work clearance. Infrastructure Engineer (12 month FTC): You will ideally hold ITIL Foundation certification. Technical certifications in relevant technologies (Microsoft, Networking, Cyber Security) are desirable. Previous experience of designing and implementing infrastructure projects across multiple sites. A background working with external suppliers More ❯
Coventry, West Midlands, England, United Kingdom Hybrid / WFH Options
EA FIRST LTD
subject to a satisfactory DBS disclosure where applicable, two satisfactory references, medical clearance and Home Office right to work clearance. Infrastructure Engineer (12 month FTC): You will ideally hold ITIL Foundation certification. Technical certifications in relevant technologies (Microsoft, Networking, Cyber Security) are desirable. Previous experience of designing and implementing infrastructure projects across multiple sites. A background working with external suppliers More ❯
Farnborough, Hampshire, England, United Kingdom Hybrid / WFH Options
Sopra Steria
Are you prepared to take on an outstanding challenge as a Supply Chain Manager with Sopra Steria? Join our dynamic team and help craft the future of secure programmes! We are looking for an experienced Supply Chain Manager to lead More ❯
and knowledge base. Support release and deployment activities by managing environment refreshes and data masking strategies. Desirable Qualifications/Skills Degree in Computer Science, InformationTechnology, or related field. ITIL, AWS, Azure, or other relevant certifications. Experience in data masking, synthetic data generation, and environment orchestration tools. More ❯
LAN/WAN networking MuleSoft API management (essential) Exposure to continuous integration/deployment, IAM, application modernisation, and workplace transformation is desirable. Qualifications: Technical and business certifications (e.g. TOGAF, ITIL) are desirable but not essential. Start Date: ASAP Duration: 6 Months IR35 Status: Inside IR35 Location: Hybrid/UK-based Day Rate: £500 - £545 per day (Inside IR35 More ❯
Farnborough, Hampshire, United Kingdom Hybrid / WFH Options
Thebusinessyear
their application across range of programs. Knowledge and experience of core IT capabilities including Cloud, Infrastructure & Networks, Application including development, Data including database, analytics, AI and ML, ITSM including ITIL, Cyber Security, Automation. Highly skilled at solutioning and designing complex mission critical systems and services which meet customer needs whilst remaining implementable within schedule and budget. Excellent communications skills to … their application across range of programs. Knowledge and experience of core IT capabilities including Cloud, Infrastructure & Networks, Application including development, Data including database, analytics, AI and ML, ITSM including ITIL, Cyber Security, Automation. Highly skilled at solutioning and designing complex mission critical systems and services which meet customer needs whilst remaining implementable within schedule and budget. Excellent communications skills to More ❯
Southampton, Hampshire, South East, United Kingdom Hybrid / WFH Options
Deerfoot Recruitment Solutions
managing multi-vendor environments and third-party providers Desirable: Certifications such as CCNP, CCIE, Cisco Meraki, or equivalent. Experience in large, multi-site or multi-tenant environments. Familiarity with ITIL or ITSM frameworks. What's in it for You? Opportunity to drive and influence the organisation's evolving network infrastructure Work with a forward-thinking, supportive team Access to ongoing More ❯
Crewe, Cheshire, United Kingdom Hybrid / WFH Options
Manchester Digital
related tech such as Terraform or CloudFormation - Enhanced experience of AWS cloud technologies, e.g., ECS, EC2, VPC, Lambda, CFS. Ideally AWS certified. - Observability Systems, e.g., New Relic, CloudWatch, SquadCast - ITIL Qualified or awareness of the framework. Bonus Qualifications: -Experience with Linux system administration and troubleshooting. -Basic knowledge of AWS cloud technologies such as EC2, S3, RDS, and ECS. -Exposure to … databases such as MySQL, MariaDB, or Cassandra. -Understanding of monitoring tools (New Relic, CloudWatch, Nagios). -Awareness of ITIL frameworks and structured service operations. -NISC2 or similar security qualifications or knowledge Why should you join us? Brand new collaborative, open-concept office for those days when you want to work collaboratively in person! We're located in the Waterloo tech More ❯
Ringwood, Hampshire, South East, United Kingdom Hybrid / WFH Options
Trusted Technology Partnership Ltd
troubleshooting and problem solving. Experience within an IT customer service environment. Taking responsibility for your workload Be helpful and approachable Excellent time management skills Good communicator Working knowledge of ITIL Experience using Microsoft services This role is subject to a clear standard DBS check being received. The Package Ongoing training and support Company Profit Share (first £3,600 is tax More ❯
City of London, London, United Kingdom Hybrid / WFH Options
psd group
software asset management tools and platforms (e.g., ServiceNow, Flexera, Snow Software). • Experience in vendor contract negotiation and lifecycle management. • Certifications such as CSAM (Certified Software Asset Manager) or ITIL are a plus. Skills and Attributes: • Excellent organizational and analytical skills. • Strong communication and negotiation abilities. • Detail-oriented with a proactive approach to problem-solving. • Ability to work independently and More ❯