351 to 375 of 767 Remote/Hybrid ITIL Jobs

systems; Jira Service Management would be advantageous Some knowledge or exposure to SQL and databases Ideally, experience working within a SaaS or software environment ITIL knowledge or experience would be beneficial Strong attention to detail and a sense of ownership The ability to work independently while collaborating effectively with wider ...

solving ability and customer service mindsetClear and confident communication skillsDesirable SkillsKnowledge of Dynamics 365 Field Service or CE modulesExperience with Power AutomateService Management or ITIL experienceBasic SQL or data querying knowledge #4784034 - Jonathan Walters ...

drive business outcomes.Preferred QualificationsPrior experience with CrowdStrike Falcon platform or competitive EDR/XDR solutionsBackground in security consulting or managed security servicesFamiliarity with ITIL, project management methodologies, and services frameworksExperience with identity and access management, cloud workload protection, or threat intelligence platformsIndustry certifications such as CISSP, CCSP, CEH, or relevant ...

certifications relevant to your specialism. Strong stakeholder management and communication skills. Experience delivering within large enterprise environments. Desirable CMDB, CSDM, Discovery and Service Mapping. ITIL, Agile or Scrum certifications. Experience in Public Sector or regulated environments. Domain separation and self-hosted ServiceNow environments. Team leadership or mentoring experience. Please note ...

collaborating with technical consultants, architects, project managers, and commercial teams Experience mentoring or supporting the development of less experienced consultants Atlassian and/or ITIL certifications are a plus Your strengths Strong analytical and problem-solving skills Excellent facilitation, communication, and stakeholder management abilities Ability to engage confidently with both ...

Service Desk Manager IT, M365, Azure AD, ServiceNow , EntraID, Intune, Windows 11, SharePoint, Teams, ISO 27001, Cyber Essentials, ITAM, SAM, ServiceNow, SharePoint, ITIL, SLAs, KPIs, OLAs, Hybrid (2-4d/w London) 12 MONTH FIXED TERM CONTRACT PAID THE SAME A PERMANENT This is a fantastic permanent Service Desk ...

scripting, and CI/CD automation skills Ability to communicate effectively across all levels of the organisation Familiarity with Agile, Scrum, DevOps, and ITIL frameworks Desired skills: Experience defining workflows, custom fields, and reporting dashboards Broad understanding of software development processes and business practices What you'll need: Excellent communication ...

that improve collaboration, traceability, and programme performance. Essential Experience & Qualifications Project or Programme Management certification (Prince2, APM, or equivalent) or significant delivery management experience. ITIL or equivalent Service Management experience. You will ideally possess experience and understanding across: Digital engineering principles and practices. CAD and configuration management environments. Aerodynamic analysis ...

scripting, and CI/CD automation skills * Ability to communicate effectively across all levels of the organisation * Familiarity with Agile, Scrum, DevOps, and ITIL frameworks Desired skills: * Experience defining workflows, custom fields, and reporting dashboards * Broad understanding of software development processes and business practices What you'll need: * Excellent communication ...

mindset Clear and confident communication skills Desirable Skills Knowledge of Dynamics 365 Field Service or CE modules Experience with Power Automate Service Management or ITIL experience Basic SQL or data querying knowledge Background in manufacturing, distribution, or professional services Hays Specialist Recruitment Limited acts as an employment agency for permanent ...

senior escalation point for major incidents and complex technical issues * Own end-to-end incident, request, problem and change management aligned to ITIL best practice * Oversee ticket queues, workload distribution, SLA/OLA adherence and ticket quality * Produce regular service reporting (SLAs, backlog, ticket ageing, trends, first-time fix rates … leadership experience managing and developing support teams * Excellent stakeholder engagement and customer service skills * Strong experience with ITSM tools (ServiceNow essential) * Solid understanding of ITIL practices (Incident, Problem, Change Management) * Experience with Microsoft environments (M365, Azure AD/Entra ID, Intune, Windows 10/11, Teams, SharePoint) * Knowledge ...

improvement initiatives. Work closely with external suppliers, service owners, and client business units to gather feedback and drive improvement initiatives. Promote the adoption of ITIL best practices and other industry standards to enhance service delivery. Training and support for external suppliers on continual service improvement methodologies and tools. Prepare … outcomes to senior management. Ensure that improvement initiatives are effectively managed and integrated into existing processes. Your skills and experience Strong understanding of ITIL framework and continual service improvement principles. Analytical and problem-solving skills. Proven capability to operate across multiple suppliers and complex service environments Ability to influence ...

support experience Desirable Experience with PaperCut, uniFLOW, Equitrac or similar print management platforms Knowledge of Microsoft 365, Azure and cloud print technologies Understanding of ITIL service management principles ITIL Foundation Certification Microsoft certifications Vendor certifications relating to print technologies Degree, diploma or equivalent qualification in Information Technology or a related ...

service desk support role. Strong understanding of IT infrastructure, systems, and troubleshooting methodologies. Experience with service desk management tools (e.g., ServiceNow). Knowledge of ITIL frameworks and best practices; ITIL v4 certification preferred. Strong communication, interpersonal, and problem-solving abilities. Customer-focused mindset with a commitment to delivering high-quality ...

Cloud Operating Models.Proven delivery experience and leadership of TechnologyOperations/operational delivery, Product Management – such as Service Delivery, IT Service Management practices, ITIL, DevOps and continual service improvement.Proven experience to evidence your understanding and articulation of the impact of emerging trends such as AI, Robotics & Digital reality on today ...

Cloud Operating Models.Proven delivery experience and leadership of TechnologyOperations/operational delivery, Product Management – such as Service Delivery, IT Service Management practices, ITIL, DevOps and continual service improvement.Proven experience to evidence your understanding and articulation of the impact of emerging trends such as AI, Robotics & Digital reality on today ...

Cloud Operating Models.Proven delivery experience and leadership of TechnologyOperations/operational delivery, Product Management – such as Service Delivery, IT Service Management practices, ITIL, DevOps and continual service improvement.Proven experience to evidence your understanding and articulation of the impact of emerging trends such as AI, Robotics & Digital reality on today ...

Cloud Operating Models.Proven delivery experience and leadership of TechnologyOperations/operational delivery, Product Management – such as Service Delivery, IT Service Management practices, ITIL, DevOps and continual service improvement.Proven experience to evidence your understanding and articulation of the impact of emerging trends such as AI, Robotics & Digital reality on today ...

Cloud Operating Models.Proven delivery experience and leadership of TechnologyOperations/operational delivery, Product Management – such as Service Delivery, IT Service Management practices, ITIL, DevOps and continual service improvement.Proven experience to evidence your understanding and articulation of the impact of emerging trends such as AI, Robotics & Digital reality on today ...

teams Desirable Skills & Experience Experience with public cloud platforms supporting research workloads Experience supporting national research infrastructure or external research communities Familiarity with Agile, ITIL, and structured service management practices Experience contributing to funding bids, research programmes, or technical strategy development Experience working with GPU-accelerated computing environments ...

following would be advantageous but is not essential: Zerto Cohesity OpsRamp Microsoft 365 Backup Workflow automation tools such as n8n Infrastructure as Code (IaC) ITIL environments Managed Service Provider (MSP) experience Customer onboarding and service transition Why Join? You'll be joining a collaborative engineering team where your technical expertise ...

following would be advantageous but is not essential : Zerto Cohesity OpsRamp Microsoft 365 Backup Workflow automation tools such as n8n Infrastructure as Code (IaC) ITIL environments Managed Service Provider (MSP) experience Customer onboarding and service transition Why Join? You'll be joining a collaborative engineering team where your technical expertise ...

Netskope CASB/SSE experience covering areas such as SSL/TLS inspection, DLP, Zero Trust architecture, CASB policy design and SCIM-based provisioning. • ITIL or project management certification such as PRINCE2. • Additional cyber security certifications such as CISSP, CISM or CompTIA. Why Join Bulk™? This is a great opportunity ...

Netskope CASB/SSE experience covering areas such as SSL/TLS inspection, DLP, Zero Trust architecture, CASB policy design and SCIM-based provisioning.• ITIL or project management certification such as PRINCE2.• Additional cyber security certifications such as CISSP, CISM or CompTIA.Why Join Bulk This is a great opportunity ...

supporting enterprise network environments. Proven experience identifying, testing, implementing, and documenting network configuration changes within a controlled change management framework Knowledge of ITSM frameworks (ITIL v4 Foundation or higher preferred). Hands-on experience with incident, problem, request, and major incident management. Understanding of network infrastructure lifecycle management, patching, firmware ...