London, South East, England, United Kingdom Hybrid / WFH Options
Arc IT Recruitment
and reporting abilities. Confident communicator, able to engage effectively with technical and non-technical stakeholders. Exposure to financial services or other regulated industries is advantageous. Relevant certifications such as ITIL, CompTIA Security+, CRISC, or CISSP (Associate) are desirable. Why Join? Join a respected financial institution committed to developing its people and promoting from within. Work on a variety of IT More ❯
tooling such as Mimecast and Microsoft Defender, Sentinel, IDAM services; ITSM tools such as Halo, Lansweeper. Experience leading and managing an IT/Cyber Security function and working groups. ITIL and ITSM. What you'll get in return Salary of between 48k-52k 25 days annual leave + bank holidays - additional day for each year of service (up to More ❯
newport, wales, united kingdom Hybrid / WFH Options
Hays
tooling such as Mimecast and Microsoft Defender, Sentinel, IDAM services; ITSM tools such as Halo, Lansweeper. Experience leading and managing an IT/Cyber Security function and working groups. ITIL and ITSM. What you'll get in return Salary of between £48k-£52k 25 days annual leave + bank holidays - additional day for each year of service (up to More ❯
Bristol, Avon, England, United Kingdom Hybrid / WFH Options
Hays Specialist Recruitment Limited
tooling such as Mimecast and Microsoft Defender, Sentinel, IDAM services; ITSM tools such as Halo, Lansweeper. Experience leading and managing an IT/Cyber Security function and working groups. ITIL and ITSM. What you'll get in return Salary of between £48k-£52k 25 days annual leave + bank holidays - additional day for each year of service (up to More ❯
Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
tooling such as Mimecast and Microsoft Defender, Sentinel, IDAM services; ITSM tools such as Halo, Lansweeper. Experience leading and managing an IT/Cyber Security function and working groups. ITIL and ITSM. What you'll get in return Salary of between £48k-£52k 25 days annual leave + bank holidays - additional day for each year of service (up More ❯
bath, south west england, united kingdom Hybrid / WFH Options
Hays
tooling such as Mimecast and Microsoft Defender, Sentinel, IDAM services; ITSM tools such as Halo, Lansweeper. Experience leading and managing an IT/Cyber Security function and working groups. ITIL and ITSM. What you'll get in return Salary of between £48k-£52k 25 days annual leave + bank holidays - additional day for each year of service (up to More ❯
bradley stoke, south west england, united kingdom Hybrid / WFH Options
Hays
tooling such as Mimecast and Microsoft Defender, Sentinel, IDAM services; ITSM tools such as Halo, Lansweeper. Experience leading and managing an IT/Cyber Security function and working groups. ITIL and ITSM. What you'll get in return Salary of between £48k-£52k 25 days annual leave + bank holidays - additional day for each year of service (up to More ❯
Watford, Hertfordshire, South East, United Kingdom Hybrid / WFH Options
Global Technology Solutions Ltd
stakeholders and technical evaluations. Excellent communication, presentation, and consultative selling skills. Self-starter mentality with a strong ownership mindset and bias for results . Domain knowledge of ITSM frameworks (ITIL, SIAM, etc.) . Understanding integration platforms, automation tools , or workflow orchestration solutions. Experience of selling into MSPs or enterprise IT service teams, or, reseller experience . Additional Information HQ based More ❯
Watford, Hertfordshire, England, United Kingdom Hybrid / WFH Options
Global Technology Solutions Ltd
stakeholders and technical evaluations. Excellent communication, presentation, and consultative selling skills. Self-starter mentality with a strong ownership mindset and bias for results . Domain knowledge of ITSM frameworks (ITIL, SIAM, etc.) . Understanding integration platforms, automation tools , or workflow orchestration solutions. Experience of selling into MSPs or enterprise IT service teams, or, reseller experience . Additional Information HQ based More ❯
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
DWP Digital
join us. What skills, knowledge and experience will you need? Lead criteria - Service Management experience in large scale IT organisations, and the use of Service Management Framework Processes (e.g. ITIL) to support services. Knowledge of IT Service Continuity Management and IT Disaster Recovery testing in large and complex organisations. Knowledge of applying Service Management processes to Patching and Security Vulnerabilities More ❯
west midlands, midlands, united kingdom Hybrid / WFH Options
DWP Digital
join us. What skills, knowledge and experience will you need? Lead criteria - Service Management experience in large scale IT organisations, and the use of Service Management Framework Processes (e.g. ITIL) to support services. Knowledge of IT Service Continuity Management and IT Disaster Recovery testing in large and complex organisations. Knowledge of applying Service Management processes to Patching and Security Vulnerabilities More ❯
Wokingham, Berkshire, England, United Kingdom Hybrid / WFH Options
KBC Technologies UK LTD
years’ Experience as a Security consultant, Security Architect or equivalent. Added Advantage - Hold any Certification like Palo Alto PCNSA/PCNSE, F5, CompTIA, Zscaler, Azure, AWS, CISSP, CCSP, ISSAP, ITIL etc. More ❯
Service Desk/Helpdesk experience (1st/1st2nd line), owning incidents through resolution or escalation, working to SLAs . Experienced in SQL Confidence with ticketing systems and incident management ( ITIL awareness). Good general IT knowledge (desktops, major apps, basic networks) plus strong comms, detail focus, and problem-solving. Nice to have Some exposure to web app debugging ( ASP/ More ❯
Service Desk/Helpdesk experience (1st/1st2nd line), owning incidents through resolution or escalation, working to SLAs . Experienced in SQL Confidence with ticketing systems and incident management ( ITIL awareness). Good general IT knowledge (desktops, major apps, basic networks) plus strong comms, detail focus, and problem-solving. Nice to have Some exposure to web app debugging ( ASP/ More ❯
Desk/Helpdesk experience (1st/1st–2nd line), owning incidents through resolution or escalation, working to SLAs . Experienced in SQL Confidence with ticketing systems and incident management ( ITIL awareness). Good general IT knowledge (desktops, major apps, basic networks) plus strong comms, detail focus, and problem-solving. Nice to have 🌟 Some exposure to web app debugging ( ASP/ More ❯
. Familiarity with automation and scripting tools (PowerShell, Python, or Terraform). Experience integrating Flexera with ServiceNow , CMDBs , and cloud-native monitoring tools . Solid understanding of governance frameworks , ITIL processes , and FinOps principles. Excellent stakeholder management, communication, and leadership skills. Eligible for SC Clearance and resident in the UK with British Passport. Desirable Skills Experience working with UK Central … and GDS Service Standards . Familiarity with SaaS management , software recognition , and license optimisation within regulated environments. Certifications in: Flexera Certified Professional Microsoft Azure/AWS Certified Solutions Architect ITIL v4 Foundation or Practitioner FinOps Certified Practitioner What They Offer Fully remote working with flexible hours Opportunity to shape and optimise a national-scale cloud and ITAM capability Collaborative, mission More ❯
improvement plans to customers Continuous service improvement Identify service gaps and recommend improvements Support process reviews, customer satisfaction surveys and feedback analysis Governance and compliance Work in line with ITIL and ITSM processes Support risk management and compliance reporting Help maintain relevant accreditations such as Cyber Essentials and NCSC Cloud Security Principles Requirements for the role: No formal qualifications required … but relevant experience in Business or IT is essential ITIL Foundation preferred and will be supported if not already held Customer Success or Account Management certifications are desirable Customer service Strong interpersonal and communication skills Ability to explain technical topics to non-technical audiences Confidence presenting service reports and plans Business and technical acumen Understanding of ITSM principles and service … documentation Teamwork Collaborates well with colleagues and wider teams Experience: 3 to 5 years in account management, customer success or service delivery roles ideally in IT services Experience in ITIL or ITSM environments and tools such as Halo, ServiceNow, Remedy or Jira Service Management Proven record of improving customer satisfaction and service performance Desirable experience working with UK Government Security More ❯
Trowbridge, cardiff, united kingdom Hybrid / WFH Options
NexGen Associates
improvement plans to customers Continuous service improvement Identify service gaps and recommend improvements Support process reviews, customer satisfaction surveys and feedback analysis Governance and compliance Work in line with ITIL and ITSM processes Support risk management and compliance reporting Help maintain relevant accreditations such as Cyber Essentials and NCSC Cloud Security Principles Requirements for the role: No formal qualifications required … but relevant experience in Business or IT is essential ITIL Foundation preferred and will be supported if not already held Customer Success or Account Management certifications are desirable Customer service Strong interpersonal and communication skills Ability to explain technical topics to non-technical audiences Confidence presenting service reports and plans Business and technical acumen Understanding of ITSM principles and service … documentation Teamwork Collaborates well with colleagues and wider teams Experience: 3 to 5 years in account management, customer success or service delivery roles ideally in IT services Experience in ITIL or ITSM environments and tools such as Halo, ServiceNow, Remedy or Jira Service Management Proven record of improving customer satisfaction and service performance Desirable experience working with UK Government Security More ❯
Weston-Super-Mare, England, United Kingdom Hybrid / WFH Options
RedRock Resourcing
Senior Azure/Infrastructure Engineer - Up to £58k - New Role - (REF45) Weston-Super-Mare - Hybrid Working. Up to £58k. Keywords: Azure, Vitualisation, VMWare, Nutanix, Rubrik, ITIL, Cyber Security. A leading orgnsiation based in Somerset requires a Senior Azure/Infrastructure Engineer to join its growing team. Suitable candidates will have the folloiwng: Experience of producing enterprise level technical designs (for More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Manchester Digital
Code (CaC) using Ansible. CloudFormation desirable. Identifying and automating toil where appropriate, to improve efficiency, increase reliability and reduce repetitive manual tasks. Working within Service and Delivery management frameworks (ITIL - Incident, Problem, Change, and Agile methodologies). Influential with strong communication and leadership skills. You and your role We're looking for someone who knows their way around hybrid cloud More ❯
Milton Keynes, Buckinghamshire, England, United Kingdom Hybrid / WFH Options
INGRAM MICRO (UK) LIMITED
A good understanding of Networking, SD-WAN, Wireless and the Cisco/Meraki portfolio. An awareness of Compute and Public Cloud. Familiar with industry best practice for service delivery (ITIL). Ability to understand a customer’s environment to establish professional service and annuity-centric service requirements. Commercial understanding with a winning mentality. About us Comms-care, part of the More ❯
London, England, United Kingdom Hybrid / WFH Options
itecopeople
makers across technical and non-technical domains at all levels You can see the strategic big picture but have an entrepreneurial mindset and approach to ensure delivery Experience applying ITIL, ISO 27001 or similar frameworks to ensure service quality and compliance. Relevant postgraduate qualifications, certifications in project/programme management, enterprise architecture, or AI/automation frameworks will be advantageous. More ❯
london, south east england, united kingdom Hybrid / WFH Options
itecopeople
makers across technical and non-technical domains at all levels You can see the strategic big picture but have an entrepreneurial mindset and approach to ensure delivery Experience applying ITIL, ISO 27001 or similar frameworks to ensure service quality and compliance. Relevant postgraduate qualifications, certifications in project/programme management, enterprise architecture, or AI/automation frameworks will be advantageous. More ❯
slough, south east england, united kingdom Hybrid / WFH Options
itecopeople
makers across technical and non-technical domains at all levels You can see the strategic big picture but have an entrepreneurial mindset and approach to ensure delivery Experience applying ITIL, ISO 27001 or similar frameworks to ensure service quality and compliance. Relevant postgraduate qualifications, certifications in project/programme management, enterprise architecture, or AI/automation frameworks will be advantageous. More ❯
United Kingdom, Alwalton, Cambridgeshire Hybrid / WFH Options
CRG TEC
and efficiencies to address the cause of the problem and ensure that similar issues don't happen moving forward, either internally or through the supply chain. It's an ITIL environment so we'd be looking for standards to be in line with this and most of the issues will be network based, hence the NOC aspect of the role More ❯