kettering, midlands, united kingdom Hybrid / WFH Options
Bechtle UK
include attending team meetings and completion of administrative tasks Assist the Head of Service Desk with maintaining departmental standards and professionalism Promote and ensure the department adheres to Bechtle ITIL processes and procedures Research and Development: 5% Provide feedback on ways to further improve the operation of the division and ensure that continual service improvement objectives are met Job Requirements More ❯
milton keynes, south east england, united kingdom Hybrid / WFH Options
Bechtle UK
include attending team meetings and completion of administrative tasks Assist the Head of Service Desk with maintaining departmental standards and professionalism Promote and ensure the department adheres to Bechtle ITIL processes and procedures Research and Development: 5% Provide feedback on ways to further improve the operation of the division and ensure that continual service improvement objectives are met Job Requirements More ❯
include attending team meetings and completion of administrative tasks Assist the Head of Service Desk with maintaining departmental standards and professionalism Promote and ensure the department adheres to Bechtle ITIL processes and procedures Research and Development: 5% Provide feedback on ways to further improve the operation of the division and ensure that continual service improvement objectives are met Job Requirements More ❯
Macclesfield, Cheshire, England, United Kingdom Hybrid / WFH Options
Rise Technical Recruitment Limited
role, you will deliver technical support and troubleshooting within a predominantly Windows-based environment. You will manage and monitor IT infrastructure, resolve incidents and service requests in line with ITIL processes, and take part in global projects focused on system upgrades and service improvements. You'll work with a global IT team, supporting thousands of users and ensuring a world … a passion for continuous improvement and excellent communication skills. The Role: Provide IT support and troubleshooting across multiple sites and users Resolve incidents and service requests in line with ITIL-based processes and SLAs Manage and monitor network and server infrastructure in the field Contribute to IT projects including upgrades and service improvement initiatives Represent Group IT and deliver world More ❯
with job scheduling tools (preferably Control-M ). Knowledge of Linux/UNIX and basic Oracle database concepts. Familiarity with shell scripting and JCL is a plus. Understanding of ITIL principles and operational best practices. 📍 Location : Cardiff, UK. 🕝 Schedule : flexible 24/7 shift rotations (12-hour shifts)). 🗣️ Languages : English C1 (or above). For this, you will have More ❯
South West, England, United Kingdom Hybrid / WFH Options
NonStop Consulting Ltd
governance or design assurance Ability to write, review and maintain technical and strategic documentation Strong stakeholder engagement skills, able to influence at senior level ISEB certification plus one of ITIL, IT4IT or COBIT Desirable Experience Experience working within secure or regulated environments Familiarity with public sector, defence or highly structured organisations Working with or leading strategic supplier or outsource partners More ❯
South Glamorgan, United Kingdom Hybrid / WFH Options
IntaPeople
a Microfocus environment. Good understanding of JCL Good understanding of Korn shell scripting Knowledge of Linux and UNIX commands Basic knowledge of Oracle database structures Understand the fundamentals of ITIL The job is based on a 12 hour shift pattern of days and nights, covering 364 days per year - Christmas day off. Weekly shifts to be agreed between client and More ❯
CF10, Butetown Community, Cardiff, South Glamorgan, United Kingdom Hybrid / WFH Options
IntaPeople
a Microfocus environment. Good understanding of JCL Good understanding of Korn shell scripting Knowledge of Linux and UNIX commands Basic knowledge of Oracle database structures Understand the fundamentals of ITIL The job is based on a 12 hour shift pattern of days and nights, covering 364 days per year - Christmas day off. Weekly shifts to be agreed between client and More ❯
initiative Ability to troubleshoot and resolve technical issues independently Knowledge of Microsoft Office365 and standard network tools Ability to work remotely and as part of a team Familiarity with ITIL principles Education and Certifications Degree or equivalent experience preferred ITIL V4/ITSM certification preferred AWS and Microsoft MCSE certifications are a plus Proficient in Microsoft Office365 More ❯
initiative Ability to troubleshoot and resolve technical issues independently Knowledge of Microsoft Office365 and standard network tools Ability to work remotely and as part of a team Familiarity with ITIL principles Education and Certifications Degree or equivalent experience preferred ITIL V4/ITSM certification preferred AWS and Microsoft MCSE certifications are a plus Proficient in Microsoft Office365 More ❯
united kingdom, united kingdom Hybrid / WFH Options
Sysco International
initiative Ability to troubleshoot and resolve technical issues independently Knowledge of Microsoft Office365 and standard network tools Ability to work remotely and as part of a team Familiarity with ITIL principles Education and Certifications Degree or equivalent experience preferred ITIL V4/ITSM certification preferred AWS and Microsoft MCSE certifications are a plus Proficient in Microsoft Office365 More ❯
Dublin, England, United Kingdom Hybrid / WFH Options
Sysco International
initiative Ability to troubleshoot and resolve technical issues independently Knowledge of Microsoft Office365 and standard network tools Ability to work remotely and as part of a team Familiarity with ITIL principles Education and Certifications Degree or equivalent experience preferred ITIL V4/ITSM certification preferred AWS and Microsoft MCSE certifications are a plus Proficient in Microsoft Office365 More ❯
Limerick, England, United Kingdom Hybrid / WFH Options
Sysco International
initiative Ability to troubleshoot and resolve technical issues independently Knowledge of Microsoft Office365 and standard network tools Ability to work remotely and as part of a team Familiarity with ITIL principles Education and Certifications Degree or equivalent experience preferred ITIL V4/ITSM certification preferred AWS and Microsoft MCSE certifications are a plus Proficient in Microsoft Office365 More ❯
Ashford, Kent, United Kingdom Hybrid / WFH Options
Sysco International
initiative Ability to troubleshoot and resolve technical issues independently Knowledge of Microsoft Office365 and standard network tools Ability to work remotely and as part of a team Familiarity with ITIL principles Education and Certifications Degree or equivalent experience preferred ITIL V4/ITSM certification preferred AWS and Microsoft MCSE certifications are a plus Proficient in Microsoft Office365 More ❯
initiative Ability to troubleshoot and resolve technical issues independently Knowledge of Microsoft Office365 and standard network tools Ability to work remotely and as part of a team Familiarity with ITIL principles Education and Certifications Degree or equivalent experience preferred ITIL V4/ITSM certification preferred AWS and Microsoft MCSE certifications are a plus Proficient in Microsoft Office365 More ❯
Hillhall, County Antrim, United Kingdom Hybrid / WFH Options
Sysco International
initiative Ability to troubleshoot and resolve technical issues independently Knowledge of Microsoft Office365 and standard network tools Ability to work remotely and as part of a team Familiarity with ITIL principles Education and Certifications Degree or equivalent experience preferred ITIL V4/ITSM certification preferred AWS and Microsoft MCSE certifications are a plus Proficient in Microsoft Office365 More ❯
london, south east england, united kingdom Hybrid / WFH Options
Sysco International
initiative Ability to troubleshoot and resolve technical issues independently Knowledge of Microsoft Office365 and standard network tools Ability to work remotely and as part of a team Familiarity with ITIL principles Education and Certifications Degree or equivalent experience preferred ITIL V4/ITSM certification preferred AWS and Microsoft MCSE certifications are a plus Proficient in Microsoft Office365 More ❯
Hillhall, Northern Ireland, United Kingdom Hybrid / WFH Options
Sysco International
initiative Ability to troubleshoot and resolve technical issues independently Knowledge of Microsoft Office365 and standard network tools Ability to work remotely and as part of a team Familiarity with ITIL principles Education and Certifications Degree or equivalent experience preferred ITIL V4/ITSM certification preferred AWS and Microsoft MCSE certifications are a plus Proficient in Microsoft Office365 More ❯
Miami, Florida, United States Hybrid / WFH Options
Nukasani Group Inc
Dear Partner, Good Morning ,Greetings from Nukasani group Inc !, We have below urgent long term contract project immediately available for Information Systems (IS) Analyst, Miami, FL, Onsite, part time need submissions you please review the below role, if you are More ❯
Huntingdon, Cambridgeshire, England, United Kingdom Hybrid / WFH Options
Nextech
Microsoft Azure Fundamentals * SC-900: Microsoft Security, Compliance & Identity Fundamentals * Familiarity with ITSM toolsets (e.g., Halo, Autotask, ServiceNow)* Knowledge of RMM tools for device monitoring and remote support* ITIL Foundation certification or awareness of ITIL principles* Microsoft Fundamentals certifications: If you are currently on the lookout for your next exciting career with a proactive & support team environment, then this could More ❯
Huntingdon, Cambridgeshire, East Anglia, United Kingdom Hybrid / WFH Options
Nextech Group Limited
Microsoft Azure Fundamentals * SC-900: Microsoft Security, Compliance & Identity Fundamentals * Familiarity with ITSM toolsets (e.g., Halo, Autotask, ServiceNow) * Knowledge of RMM tools for device monitoring and remote support * ITIL Foundation certification or awareness of ITIL principles * Microsoft Fundamentals certifications: If you are currently on the lookout for your next exciting career with a proactive & support team environment, then this could More ❯
ServiceNow Technical Architect Manager Location: London (Hybrid) Salary: Up to £95,000 + excellent package A global consulting leader is looking for an experienced ServiceNow Technical Architect to join its growing ServiceNow practice. This role suits someone who combines More ❯
a customer-focused, fast-moving IT support or service management environment Solid foundation in IT service delivery and understanding of Major Incident and Problem Management processes Working knowledge of ITIL practices and terminology Strong communication skills, able to explain technical issues to both IT and business stakeholders Methodical approach to managing tasks and following up on delivery Ability to collaborate … navigation) Strong analytical and organizational skills Desirable Skills: Experience supporting or working with senior stakeholders and learning how to drive process adherence Exposure to financial services or regulated sectors ITIL or other ITSM certifications in progress or completed Experience using ITSM platforms (eg, ServiceNow, Remedy, BMC, Cherwell) Interest in professional development and growing knowledge of ITIL/incident management best … a fast-paced, high-demand environment As part of a three-person Incident, Problem, (IPC) team, you will work closely with Run the Bank IT teams, ensuring adherence to ITIL-aligned Incident and Problem Management processes. The role includes on-site support during business hours (07:00 - 18:00, Monday to Friday) and participation in an on-call rota for More ❯
Essex, England, United Kingdom Hybrid / WFH Options
Precise Placements
Directory, Group Policy, and user management. Working knowledge of networking fundamentals (TCP/IP, DHCP, DNS, VPN, VLANs). Familiarity with endpoint security tools and compliance standards. Knowledge of ITIL best practices and service management principles. Practical experience with hardware repairs and upgrades. Excellent communication and interpersonal skills. Self-motivated with strong organisational and problem-solving abilities. Preferred Qualifications & Experience … Certifications such as CompTIA A+, Microsoft Certified: Modern Desktop Administrator, or ITIL Foundation. Experience with scripting or automation (PowerShell, Bash, Python). Knowledge of cloud platforms and virtualization technologies (Azure, VMware, Hyper-V). Experience supporting remote users and using remote desktop tools. Additional Information Full-time, onsite position based in Wickford, Essex , with travel to client sites as required. More ❯
Newcastle Upon Tyne, England, United Kingdom Hybrid / WFH Options
TechNET IT Recruitment Ltd
distribution business seeking an IT Service Quality Lead to drive excellence across its technology operations. This role is ideal for someone passionate about improving service delivery, ensuring compliance with ITIL standards, and fostering a culture of continuous improvement. You’ll be responsible for ensuring IT services meet performance and quality expectations, enhancing operational efficiency, and championing best practices across cross … Quality & Governance Develop and implement IT service quality frameworks and standards Monitor performance against agreed SLAs, KPIs, and user satisfaction levels Conduct regular service audits to ensure compliance with ITIL and ISO standards Continuous Improvement & Process Optimisation Identify service delivery gaps and lead root cause analyses Partner with Service Delivery teams to enhance incident, problem, and change management processes Produce … delivery and boost reliability Skills & Experience Technical Proficiency Experience with ITSM and ticketing systems (e.g. ServiceNow, Jira, Zendesk) Familiarity with knowledge management tools and documentation practices Strong understanding of ITIL principles across incident, problem, and change management Skilled in Power BI (reporting/visualisation) and Visio (process mapping) Analytical & Communication Skills Confident analysing performance metrics and identifying service trends Skilled More ❯