GL12, Kingswood, Gloucestershire, United Kingdom Hybrid / WFH Options
Renishaw plc
with stakeholders/customers. Desirable requirements SQL/Azure SQL knowledge. Knowledge of Power Platform, including Power BI, and Azure infrastructure and technologies. Appreciation of InformationTechnologyInfrastructureLibrary (ITIL). Benefits When you join Renishaw, we're committing to your future career. That's because we believe in developing our people's skills and promoting them internally. We also More ❯
Luton, England, United Kingdom Hybrid / WFH Options
easyJet
Understanding of IT systems, architectures, and technologies to assess service components and collaborate with technical teams. • Understanding and experience in IT service management (ITSM) and InformationTechnologyInfrastructureLibrary (ITIL). • Experience in maximising effectiveness of offshore resource models and experience in managing and delivering through third-party suppliers, focusing on business outcomes and employee experience. • Planning & orchestration skills: planning More ❯
bedford, east anglia, united kingdom Hybrid / WFH Options
easyJet
Understanding of IT systems, architectures, and technologies to assess service components and collaborate with technical teams. • Understanding and experience in IT service management (ITSM) and InformationTechnologyInfrastructureLibrary (ITIL). • Experience in maximising effectiveness of offshore resource models and experience in managing and delivering through third-party suppliers, focusing on business outcomes and employee experience. • Planning & orchestration skills: planning More ❯
luton, bedfordshire, east anglia, united kingdom Hybrid / WFH Options
easyJet
Understanding of IT systems, architectures, and technologies to assess service components and collaborate with technical teams. • Understanding and experience in IT service management (ITSM) and InformationTechnologyInfrastructureLibrary (ITIL). • Experience in maximising effectiveness of offshore resource models and experience in managing and delivering through third-party suppliers, focusing on business outcomes and employee experience. • Planning & orchestration skills: planning More ❯
watford, hertfordshire, east anglia, united kingdom Hybrid / WFH Options
easyJet
Understanding of IT systems, architectures, and technologies to assess service components and collaborate with technical teams. • Understanding and experience in IT service management (ITSM) and InformationTechnologyInfrastructureLibrary (ITIL). • Experience in maximising effectiveness of offshore resource models and experience in managing and delivering through third-party suppliers, focusing on business outcomes and employee experience. • Planning & orchestration skills: planning More ❯
Leatherhead, Surrey, England, United Kingdom Hybrid / WFH Options
Recruitvirt Ltd
Backup & Replication platforms to deliver robust data protection, recovery, and disaster recovery (DR) across on-premises and hybrid workloads. Manage incidents, service requests, and change controls in alignment with ITIL-based processes. Lead and participate in root cause analysis for infrastructure-related incidents to drive long-term stability and improvement. Maintain and update accurate, detailed technical documentation and configuration records. … AppVolumes, DEM and associated technologies Validated VMware certifications (example: VCP-DCV, VCP-NV) Experience utilising Aria Operations to monitor and detect issues in environments Highly Desirable: Veeam Certified Engineer ITIL Foundation or experience working in ITIL-governed environments VCF hands on operational and management experience (patching, maintenance activities, troubleshooting) Aria Operations for Logs Aria Operations for Networks Dell server/ More ❯
Leatherhead, Surrey, England, United Kingdom Hybrid / WFH Options
Recruitvirt Ltd
performance, and security. Configure, manage, and troubleshoot VMware NSX for micro-segmentation, edge services, and virtual networking. Assisted management of incidents, service requests, and change controls in alignment with ITIL-based processes. Assist in review and generation of change request forms and post incident reviews Lead and participate in root cause analysis for infrastructure-related incidents to drive long-term … AppVolumes, DEM and associated technologies Validated VMware certifications (example: VCP-DCV, VCP-NV) Experience utilising Aria Operations to monitor and detect issues in environments Highly Desirable: Veeam Certified Architect ITIL Foundation or experience working in ITIL-governed environments VCF hands on operational and management experience (patching, maintenance activities, troubleshooting) Aria Operations for Logs Aria Operations for Networks Dell server/ More ❯
wilton, connecticut, united states Hybrid / WFH Options
ASML
years of experience in the domain of IT infrastructure and cloud. Excellent soft skills and proven experience, having acted in relevant positions in similar, global manufacturing environments. Knowledge of ITIL is essential; incident, change management, and all other relevant ITIL disciplinary areas. In-depth understanding and practical experience with IT risk and compliance, Data Center and Cloud operations, Disaster Recovery More ❯
technical support or infrastructure role, ideally within an MSP. You’ll have strong skills across Windows Server, networking, Microsoft 365, Azure, and virtualisation , along with a good understanding of ITIL practices . Certifications such as Microsoft, Cisco, CompTIA or ITIL would be an advantageous but are not essential. Experience with PowerShell automation would be a huge bonus! If you don More ❯
Edinburgh, City of Edinburgh, United Kingdom Hybrid / WFH Options
Cathcart Technology
technical support or infrastructure role, ideally within an MSP. You'll have strong skills across Windows Server, networking, Microsoft 365, Azure, and virtualisation , along with a good understanding of ITIL practices . Certifications such as Microsoft, Cisco, CompTIA or ITIL would be an advantageous but are not essential. Experience with PowerShell automation would be a huge bonus! If you don More ❯
Edinburgh, Midlothian, Scotland, United Kingdom Hybrid / WFH Options
Cathcart Technology
technical support or infrastructure role, ideally within an MSP. You'll have strong skills across Windows Server, networking, Microsoft 365, Azure, and virtualisation , along with a good understanding of ITIL practices . Certifications such as Microsoft, Cisco, CompTIA or ITIL would be an advantageous but are not essential. Experience with PowerShell automation would be a huge bonus! If you don More ❯
Northampton, England, United Kingdom Hybrid / WFH Options
Getronics
focused, ensuring the delivery of exceptional service and superior value. Previous working experience using best practice IT Service Management tool sets in relation to effectively handling Customer’s Tickets. ITIL knowledge specifically in relation to IT Service Operations (Incident Management) and adherence to other ITIL Service Management Processes an advantage. Required Technical Skills: .NET developer in C# using Visual Studio More ❯
kettering, midlands, united kingdom Hybrid / WFH Options
Getronics
focused, ensuring the delivery of exceptional service and superior value. Previous working experience using best practice IT Service Management tool sets in relation to effectively handling Customer’s Tickets. ITIL knowledge specifically in relation to IT Service Operations (Incident Management) and adherence to other ITIL Service Management Processes an advantage. Required Technical Skills: .NET developer in C# using Visual Studio More ❯
milton keynes, south east england, united kingdom Hybrid / WFH Options
Getronics
focused, ensuring the delivery of exceptional service and superior value. Previous working experience using best practice IT Service Management tool sets in relation to effectively handling Customer’s Tickets. ITIL knowledge specifically in relation to IT Service Operations (Incident Management) and adherence to other ITIL Service Management Processes an advantage. Required Technical Skills: .NET developer in C# using Visual Studio More ❯
Bishop's Stortford, Hertfordshire, South East, United Kingdom Hybrid / WFH Options
Solus Accident Repair Centres
this role is fundamental to our growth and success. Responsibilities As aSenior Cloud Engineer, youwill support and enable the Microsoft Technology Stack through IT Change, troubleshoot IT Problems, following ITIL v4guidelines in this cutting edge and highly secure environment. You will support our technicalenvironment, which includesMicrosoft technologies, Meraki networking, SaaS solutions (including our own bespoke workshop management system) with much … and maintain solutions within our Microsoft Technical Stack Work with stakeholders to devise improvements to their teams processes with Power Platforms and automation Assist withITChange and Problem Management following ITIL v4 guidelines, using advanced troubleshooting and problem-solving skills and working closely withinternalcolleaguesand externalsuppliersin resolving issues promptly Support IT governance, ensuringsecurity best practises and disaster recovery plans are followed and … commute to the stansted office as this role is hybrid 2 days a week in the office. What do I need to know? Azure Power Platforms Entra ID Intune ITIL v4 Experience in a similar rolewould be advantageous A deep understanding of O365, Autopilot, Defender & SSO would be highly beneficial Qualifications Relevant Apprenticeship or higher education Any of the following More ❯
Birmingham, West Midlands, West Midlands (County), United Kingdom Hybrid / WFH Options
Applause IT Recruitment Ltd
seeking an experienced IT Service Lifecycle Manager to lead the end-to-end lifecycle of IT services, ensuring they are designed, transitioned, operated, and continuously improved in line with ITIL best practices. This role involves managing the full lifecycle of IT services, coordinating the Change Advisory Board (CAB) , and overseeing a small team of Lifecycle Analysts to ensure consistent delivery … strong communication and effective service outcomes. About You 7+ years' experience in IT Service Management , including at least 3 years in a leadership or managerial role. Deep understanding of ITIL v4 principles and service lifecycle management . Skilled in Change , Release , and Service Transition management. Experience with ITSM tools such as ServiceNow or BMC Remedy . Strong communication and stakeholder … management abilities. Certified in ITIL Foundation v4 (advanced certifications preferred). Additional qualifications in project management or service governance frameworks desirable. Why Join Global, well-established organisation with strong investment in technology and service quality. Collaborative and diverse IT department with modern infrastructure and tools. Flexible hybrid working (up to 40% remote). Excellent opportunities for professional growth within an More ❯
the ServiceNow platform , particularly ITSM and ITOM modules (IRM/SPM desirable). Experience configuring, administering, or implementing ServiceNow in an enterprise or multi-supplier environment. Solid understanding of ITIL processes, Agile delivery, and service integration principles (SIAM). Ability to bridge business and technical teams, influencing suppliers and stakeholders. Excellent communication, analytical, and problem-solving skills. Qualifications (desirable) ServiceNow … Certified System Administrator (CSA) ITIL Foundation ServiceNow Implementation Specialist certifications More ❯
Poole, Dorset, United Kingdom Hybrid / WFH Options
projects, managing risks, and driving improvements, while showing strong leadership, communication, and organisational skills. Overseeing infrastructure, networking, and databases Maintaining up-to-date asset registers, suppliers, and documentation Following ITIL and ISO best practices 2 years minimum IT Management Background IT Web/Application Hosting Windows Server 2016+ Office 365 admin (Azure AD, Exchange, Group Policies, MDT) Enterprise networking ITILMore ❯
Leicestershire, England, United Kingdom Hybrid / WFH Options
Fruition Group
wider business goals. You'll work closely with ServiceNow specialists, Service Management, and senior technology stakeholders - including the CTO, Service Owners, and the Head of Infrastructure - to embed practical ITIL processes and ensure configuration data drives smarter operational decisions. This is both a strategic and hands-on role where you'll act as a champion for Configuration Management, driving improvements … related IT Service Management (ITSM) discipline. Strong understanding of ServiceNow, CIs, and Service Offerings. Proven experience implementing or improving a CMDB, ideally in an enterprise environment. Solid grasp of ITIL principles and how to apply them pragmatically in real-world settings. Excellent communication and stakeholder management skills - able to explain complex technical concepts clearly. Experience managing data governance, process utilisation More ❯
Leicester, Leicestershire, East Midlands, United Kingdom Hybrid / WFH Options
Fruition Group
wider business goals. You'll work closely with ServiceNow specialists, Service Management, and senior technology stakeholders - including the CTO, Service Owners, and the Head of Infrastructure - to embed practical ITIL processes and ensure configuration data drives smarter operational decisions. This is both a strategic and hands-on role where you'll act as a champion for Configuration Management, driving improvements … related IT Service Management (ITSM) discipline. Strong understanding of ServiceNow, CIs, and Service Offerings. Proven experience implementing or improving a CMDB, ideally in an enterprise environment. Solid grasp of ITIL principles and how to apply them pragmatically in real-world settings. Excellent communication and stakeholder management skills - able to explain complex technical concepts clearly. Experience managing data governance, process utilisation More ❯
and collaborative role, working closely with technical teams, senior stakeholders, and global business units. What You’ll Do Lead and evolve the IT Change Management process in line with ITIL best practice and audit standards. Review, assess, and coordinate complex IT changes across infrastructure, cloud, and software systems. Chair Change Advisory Board (CAB) meetings using ServiceNow, ensuring rigorous risk and … Produce and maintain change documentation, reports, and post-implementation reviews. What You’ll Bring Proven experience in IT Change Management or ITSM leadership within a large or regulated environment. ITIL v3 or v4 Foundation certification (advanced certifications a plus). Strong knowledge of ServiceNow Change Management module and related automation processes. Familiarity with agile methodologies (Scrum/Kanban) and user More ❯
City of London, London, United Kingdom Hybrid / WFH Options
La Fosse
and collaborative role, working closely with technical teams, senior stakeholders, and global business units. What You’ll Do Lead and evolve the IT Change Management process in line with ITIL best practice and audit standards. Review, assess, and coordinate complex IT changes across infrastructure, cloud, and software systems. Chair Change Advisory Board (CAB) meetings using ServiceNow, ensuring rigorous risk and … Produce and maintain change documentation, reports, and post-implementation reviews. What You’ll Bring Proven experience in IT Change Management or ITSM leadership within a large or regulated environment. ITIL v3 or v4 Foundation certification (advanced certifications a plus). Strong knowledge of ServiceNow Change Management module and related automation processes. Familiarity with agile methodologies (Scrum/Kanban) and user More ❯
slough, south east england, united kingdom Hybrid / WFH Options
La Fosse
and collaborative role, working closely with technical teams, senior stakeholders, and global business units. What You’ll Do Lead and evolve the IT Change Management process in line with ITIL best practice and audit standards. Review, assess, and coordinate complex IT changes across infrastructure, cloud, and software systems. Chair Change Advisory Board (CAB) meetings using ServiceNow, ensuring rigorous risk and … Produce and maintain change documentation, reports, and post-implementation reviews. What You’ll Bring Proven experience in IT Change Management or ITSM leadership within a large or regulated environment. ITIL v3 or v4 Foundation certification (advanced certifications a plus). Strong knowledge of ServiceNow Change Management module and related automation processes. Familiarity with agile methodologies (Scrum/Kanban) and user More ❯
london, south east england, united kingdom Hybrid / WFH Options
La Fosse
and collaborative role, working closely with technical teams, senior stakeholders, and global business units. What You’ll Do Lead and evolve the IT Change Management process in line with ITIL best practice and audit standards. Review, assess, and coordinate complex IT changes across infrastructure, cloud, and software systems. Chair Change Advisory Board (CAB) meetings using ServiceNow, ensuring rigorous risk and … Produce and maintain change documentation, reports, and post-implementation reviews. What You’ll Bring Proven experience in IT Change Management or ITSM leadership within a large or regulated environment. ITIL v3 or v4 Foundation certification (advanced certifications a plus). Strong knowledge of ServiceNow Change Management module and related automation processes. Familiarity with agile methodologies (Scrum/Kanban) and user More ❯
Application Support Manager – Investment Banking – London/Hybrid (Key skills: Application Support, Service Delivery, ITIL, Salesforce, Figaro, Invu, Snowflake, Power BI, Incident Management, Problem Management, Change Management, Application Lifecycle, Team Leadership, SLA Management, Vendor Management, Stakeholder Engagement, Continuous Improvement, Risk & Compliance, Investment Banking) Are you an experienced leader in application support, skilled in managing business-critical systems in high-pressure … any technologies you do not have experience with. Alongside incident and problem management, you’ll manage the full application lifecycle, drive continuous improvements, monitor KPIs, and ensure adherence to ITIL processes. You’ll engage regularly with business, technology, and vendor stakeholders, translating technical issues into clear business language and aligning priorities. You should have significant experience leading application support teams … in financial services, ideally investment banking, with strong technical knowledge of enterprise applications, databases, and integration technologies. Proven ITIL expertise, major incident management, and exceptional stakeholder communication skills are essential. This is a rare opportunity to take a visible leadership role in a global investment bank, directly influencing service stability, client satisfaction, and operational resilience. Location: London, UK/Hybrid More ❯