1 to 25 of 1,212 ITIL Jobs

Apple macOS environments. 2 years+ experience managing ITSM (Information Technology Service Management) platforms, Atlassian tools are a plus. 2 years+ experience leading ITSM and ITIL processes A successful track record of providing excellent customer service and communication to all levels of an organization. Technology support experience with common office applications … software license tracking. Demonstrated willingness to learn new technologies through self-study and formal training. Bachelor's degree in computer science, Computer Engineering, and ITIL certifications are a plus. How you'll be successful Communication: You have impeccable written and verbal communication with ability to translate technical information in a more »

Apple macOS environments. 2 years+ experience managing ITSM (Information Technology Service Management) platforms, Atlassian tools are a plus. 2 years+ experience leading ITSM and ITIL processes A successful track record of providing excellent customer service and communication to all levels of an organization. Technology support experience with common office applications … software license tracking. Demonstrated willingness to learn new technologies through self-study and formal training. Bachelor's degree in computer science, Computer Engineering, and ITIL certifications are a plus. How you'll be successful Communication: You have impeccable written and verbal communication with ability to translate technical information in a more »

Apple macOS environments. 2 years+ experience managing ITSM (Information Technology Service Management) platforms, Atlassian tools are a plus. 2 years+ experience leading ITSM and ITIL processes A successful track record of providing excellent customer service and communication to all levels of an organization. Technology support experience with common office applications … software license tracking. Demonstrated willingness to learn new technologies through self-study and formal training. Bachelor's degree in computer science, Computer Engineering, and ITIL certifications are a plus. How you'll be successful Communication: You have impeccable written and verbal communication with ability to translate technical information in a more »

Apple macOS environments. 2 years+ experience managing ITSM (Information Technology Service Management) platforms, Atlassian tools are a plus. 2 years+ experience leading ITSM and ITIL processes A successful track record of providing excellent customer service and communication to all levels of an organization. Technology support experience with common office applications … software license tracking. Demonstrated willingness to learn new technologies through self-study and formal training. Bachelor's degree in computer science, Computer Engineering, and ITIL certifications are a plus. How you'll be successful Communication: You have impeccable written and verbal communication with ability to translate technical information in a more »

the Change Management and the Service Management tool (ServiceNow) Policies and Procedures Identifying opportunities for service improvements and internal efficiencies Follow and understand basic ITIL best practices, maintaining a climate of continuous improvement Participate in focus groups to define, develop, and document, procedures. Other duties as assigned You'll be more »

a 3rd shift role, 11:00pm-7:30am, Tuesday thru Saturday each week* *Position is bonus eligible* Prestigious Financial Company is currently seeking a ITIL Production Server Operations Administrator. Candidate will work closely with a broad cross-section of the organization including the following teams: Production Control, Production Support, Release … DB etc) to assist with application tuning Adhere to any/all Production security requirements and best practices Adhere to, and advocate for, all ITIL processes (ie. Incident, Problem, & Change) Actively participate in Incident, Problem & Change as a shepherd for all things Production Analyze repeating alerts to pro-actively identify … to Production availability requirements and business priorities After hours, weekend work may be required during off hours maintenance windows. Qualifications: [Required] Working knowledge of ITIL principles [Required] Understands technical monitoring and metrics [Required] Sophisticated understanding of enterprising technology [Required] Mature understanding of the relationship between software and hardware [Required] Knowledge more »

a 3rd shift role, 11:00pm-7:30am, Tuesday thru Saturday each week* *Position is bonus eligible* Prestigious Financial Company is currently seeking a ITIL Production Server Operations Administrator. Candidate will work closely with a broad cross-section of the organization including the following teams: Production Control, Production Support, Release … DB etc) to assist with application tuning Adhere to any/all Production security requirements and best practices Adhere to, and advocate for, all ITIL processes (ie. Incident, Problem, & Change) Actively participate in Incident, Problem & Change as a shepherd for all things Production Analyze repeating alerts to pro-actively identify … to Production availability requirements and business priorities After hours, weekend work may be required during off hours maintenance windows. Qualifications: [Required] Working knowledge of ITIL principles [Required] Understands technical monitoring and metrics [Required] Sophisticated understanding of enterprising technology [Required] Mature understanding of the relationship between software and hardware [Required] Knowledge more »

services (Truesight/Discovery) * WhatsUp Gold * Microsoft System Center Operation Manager (SCOM) The Event Management Services shall be provided at each customer CyISOC. The ITIL Event Management Services shall include: * Raising and responding to Alerts, Events and Incidents, including handing off each of these to the relevant Resolver Group or more »

Desk supporting users Good Microsoft technical skills Excellent customer service skills Excellent English written and oral communication skills DESIRABLE Previous experience working within an ITIL environment Experience working to SLAs Experience working for a Managed Service Provider Windows Server experience Microsoft Azure Microsoft Active Directory DNS and DHCP Network troubleshooting more »

in project management methodologies and best practices. Prior experience with AFLCMC/HNCD. Able to create and manage basic SharePoint sites. Agile fundamentals certification. ITIL fundamentals certification. Original Posting Date: 2024-05-03 While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain more »

results in an operational or service delivery role Exposure/experience of a shared services operating model/organisation Application of best practice principles (ITIL & COBIT) within a diverse and challenging technology environment Experience of operating across multiple countries and cultures is desirable, but not essential more »

Support, Flow analysis, Security) Strong written and verbal communication skills, confident communicating with Stakeholders and strong decision maker. Familiarity with Prince2/Agile and ITIL concepts Appreciation of formal design methodologies, (Z, CSP, Discrete Mathematics etc.). Knowledge of TOGAF/Zachman or equivalent - desirable. ** You will need to be more »

software licensing, in particular Microsoft Volume Licensing (Desirable) Knowledge of communication technologies including remote access (Dial-up/ADSL), leased lines, and domain names ITIL V3 Foundation. Ideal Experience and Attributes Proven, effective experience in an IT support role Ability to provide effective and efficient diagnosis and logging of IT … Ability to effectively support desktop PCs (including PC hardware), peripherals, desktop/Office applications and server/Back Office applications Experience of working with ITIL processes Effective written and oral communication skills. Customer service orientation Results oriented Proactive, Flexible and Positive approach to work Respond effectively to conflicting work demands more »

detail with right first-time attitude. A motivated self-starter with a focus on processes. Experience working in a customer facing environment. Understanding of ITIL processes would be beneficial. Basic networking knowledge *You will be required to go through a national security clearance process for this role before you can more »

with PowerShell Scripting, Azure AD. Strong analytical and communication skills. Experience in User Life Cycle Management, RBAC automation. Understanding of regulatory compliance. Familiarity with ITIL processes. You will be rewarded with a package that includes: Basic salary of £28k - £31k 12% Pension 26 days holiday Flexible working/home working more »

detail with right first-time attitude. A motivated self-starter with a focus on processes. Experience working in a customer facing environment. Understanding of ITIL processes would be beneficial. Basic networking knowledge *** You will be required to go through a national security clearance process for this role before you can more »

delivery of high-quality IT services, and the continuous improvement of operational processes. This will involve: Delivery of the Global Operations Centre and key ITIL operational processes (Event, Incident, Problem, Change and Release, Service Continuity), the IT Risk Framework and the coordination of service continuity. Ownership of all ITIL processes more »

with PowerShell scripting, Azure AD. Strong analytical and communication skills. Experience in User Life Cycle Management, RBAC automation. Understanding of regulatory compliance. Familiarity with ITIL processes. You will be rewarded with a package that includes: Basic salary of £30,000 - £35,000/annum 12% Pension 26 days holiday Flexible more »

with PowerShell scripting, Azure AD. Strong analytical and communication skills. Experience in User Life Cycle Management, RBAC automation. Understanding of regulatory compliance. Familiarity with ITIL processes. You will be rewarded with a package that includes: Basic salary of £30,000 - £35,000/annum 12% Pension 26 days holiday Flexible more »

enhancements. Support the establishment of computing configuration and operating standards in coordination with IT colleagues. The ideal candidate will have previously worked in an ITIL environment; perhaps as a Desktop Support Engineer, IT Support Analyst, 2 nd Line Engineer or other IT support role. You will also have previous experience more »

service operating model design The ability to write coherent and concise service documentation. Experience of creating and negotiation SLA's Service Management qualifications (eg ITIL, ISO20000) or relevant operational experience If you are interested in finding out more regarding this Service Architect contact role, please apply here. Service Architect - Senior more »

support of client's infrastructure including Incident and request management. Server administration. Plan and undertake changes as agreed with the client (in accordance with ITIL change management process) Assess user requirements and formulate technical specifications that are cost effective and accurately meet the clients' identified needs. Install and test operating more »

experience. Experience solving problems in a technical environment, ideally for internal users and external customers. Experience or exposure to SQL. An understanding of the ITIL Service Desk Framework. If you are looking for an exciting new challenge to join a leading application support team and gain continued development and training more »

Closure. Skills and experience required: Proficiency in MS365, Azure Cloud services, Active Directory, and Microsoft Windows. Familiarity with helpdesk ticketing systems (ITSM tools) Ideally, ITIL and MCSE qualified. Strong customer service orientation, good communication, teamwork and interpersonal skills. Ability to problem-solve complex hardware and software issues and operate under more »

Closure. Skills and experience required: Proficiency in MS365, Azure Cloud services, Active Directory, and Microsoft Windows. Familiarity with helpdesk ticketing systems (ITSM tools) Ideally, ITIL and MCSE qualified. Strong customer service orientation, good communication, teamwork and interpersonal skills. Ability to problem-solve complex hardware and software issues and operate under more »