Portsmouth, Hampshire, South East, United Kingdom Hybrid / WFH Options
Sopra Steria Limited
technology areas is a big plus Familiarity with application virtualization (e.g., APPV), VDI management and support, endpoint device control (Ivanti), secure remote access, and ITIL v3 If you're ready to elevate your career in a challenging yet exciting environment, apply now! Join us on this exciting journey, and let more »
diverse technology teams. - Proficiency in influencing and advising across organisational levels, facilitating effective collaboration and decision-making. - Knowledgeable in Service Management practices with an ITIL V3 or V4 foundation qualification. Desirable Skills: - Industry-accredited Associate or Professional qualifications (e.g., PMP, PRINCE2), showcasing proficiency in project management methodologies and practices. - Ability more »
Shefford, Bedfordshire, South East, United Kingdom Hybrid / WFH Options
Central Bedfordshire Council
devices using Intune across our client estate of Windows, MacOS, IOS and Android systems Prepare relevant, accurate technical documentation Manage changes in accordance with ITIL processes. ?Skills, Qualifications and Experience: You will hold Microsoft Azure certifications such as Virtual Desktop, Solutions Architect Expert and M365 Administrator Expert. Proven experience as more »
as part of a team on a 4 on 4 off day/night only IT service desk experience IRSE Telecoms Maintainer License - Desirable ITIL v3/v4 Foundation and Principles What we offer: A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity more »
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
Eviden Technology Services Limited
Service Delivery supporting roles Required skills and experience: Successful candidates will have strong Service Design, IT operations and service management experience across the full ITIL lifecycle Knowledge and understanding of IT operating models and concepts such as SIAM, DevOps, SAFe Agile and Cloud operating models Confident working directly with a … consultancy experience in ITSM, Business or Digital consulting Ability to demonstrate either Service or Business Architecture, IT Governance, Business Change and Programme Management experience ITIL (MP, SL or Expert), LEAN, COBIT, TOGAF, CMMI certifications As a Disability Confident employer, our aim is to ensure that disabled applicants who meet the more »
the Continuous Service Improvement Plan Ideally to be successful you will have: 3 years Release Management experience and has written release processes and procedures ITIL V3/V4 Foundation or above qualification Clear communication and is articulate Customer Service orientated Sound like you? Please apply directly for more detail more »
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
Jenrick Commercial
setup on both Cisco ASA/Fortinet firewalls Understanding of core IT Concepts Problem resolution and root cause analysis Have a good understanding of ITIL practices Help desk ticket interaction Change process experience required Desirable skills: Load Balancing experience with F5 and/or Alteons Cloud experience - ideally Azure Good more »
including Hyper-V and VMWare Familiar with Cloud computing platforms (Azure, AWS) Imaging including MDT and MCS Windows driver management Printers and print management ITIL knowledge including change, problem, and incident management. In return, you will be rewarded with ongoing training and career development in a friendly and enjoyable team more »
Chester, Cheshire, North West, United Kingdom Hybrid / WFH Options
SYKES COTTAGES LTD
Excel or similar Basic Administration of Azure Active Directory Resourcefulness and problem-solving skills ITSM Software Although standouts will also have experience in: An ITIL qualification would be highly advantageous. Supporting Linux desktop and OS X Intune Office 365 8x8 or Twilio Halo ITSM If you are actively seeking your more »
Nottingham, Nottinghamshire, East Midlands, United Kingdom
Microlise
including MS applications such as Excel Confident communicator, both verbal and written, and proficient in report writing It would be favourable if you have: ITIL Release control and validation Service Now Knowledge Understanding of SQL Auditing experience Why Microlise? When your groceries arrive at your door or you sign for more »
Farnborough, Hampshire, South East, United Kingdom
Sopra Steria Limited
PKI Management (Thales HSM) Tiered Active Directory Models Current SC Clearance It would be great if you had: Scripting and Automation Security Best Practices ITIL Framework Ability to troubleshoot and problem solve database related errors Eligible for DV clearance If you are interested in this role but not sure if more »
project managers and subject matter experts. - Ability to create and review Workplace documentation. - Experience in structured change management including core service management frameworks (e.g., ITIL) Azure Technical Lead In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first more »
Cardiff, South Glamorgan, Wales, United Kingdom Hybrid / WFH Options
Circle Group
IT Service Desk Manager/ITIL/Support - Cardiff IT Service Desk Manager with proficient experience in leading a team of service desk analysts. Experience managing SLAs and monitoring KPIs is also essential for this leading company based in central Cardiff. You will join an already established service desk team … days working from home. Essential Skills Required: Service desk team leading experience Experience with working in a service desk/IT helpdesk environment ITIL - Knowledge of service desk procedures General helpdesk IT support such as active directory, exchange, PC support, and IT admin, etc Any experience working within a professional … services or finance company such as an accountancy or law firm would be a bonus . Desirables: ITIL Certified Work with multiple helpdesk software The Role: This is a great opportunity for an experienced service desk team leader to have the chance to be part of an outstanding team filled more »
Morgan Hunt is collaborating with a leading public sector organisation to recruit an ITIL Service Management Analyst. In this pivotal role, you will spearhead the alignment of IT Service Management policies and processes with industry best practices, ensuring they seamlessly support operational strategic objectives. Your extensive expertise will be instrumental … while serving as the liaison between internal resolver teams, external service providers, and end users for all IT Service Delivery matters. Enhance and create ITIL-aligned processes to support Continuous Service Improvement initiatives, encompassing Problem Management, Service Request Management, Joiners/Movers/Leavers processes, Service Transition, and Demand/… by the IT Service Delivery Manager. Person Specification: To excel in this role, you should possess the following essential attributes, experience, skills, and knowledge: ITIL qualification (minimum V3) with a comprehensive understanding of the ITIL Framework. Proven experience in service management within a dynamic, fast-paced environment, coupled with proficiency more »
Wiltshire, South West, United Kingdom Hybrid / WFH Options
Airbus
YOU Knowledge of office based IT tools such as Microsoft Office and Google Suite. Be able to extract information and formulate reports. Familiarity with ITIL processes HOW WE CAN SUPPORT YOU Many of our staff work flexibly in many different ways, including part-time. Please talk to us at the more »
Employment Type: Permanent, Part Time, Work From Home
Supporting a mixed infrastructure stack, the primary objectives will be to ensure the successful delivery and on-going support of our client's solutions. The ideal candidate will have experience in working with senior IT leadership to help plan and more »
Lymm, Cheshire, North West, United Kingdom Hybrid / WFH Options
Kids Planet Day Nurseries Limited
Due to rapid growth, we are looking for an experienced IT Technician to join our existing IT team based at our Head Office in Lymm, Cheshire. With more than 190+ settings, Kids Planet Day Nurseries provides the highest standard of more »
you'll need: Experience in Configuration Management or relevant experience within a process change environment Stakeholder Engagement & Management experience Strong negotiation skills CM2 or ITIL Qualifications would be beneficial All Candidates must be willing and able to obtain and maintain the necessary security clearance for the role. more »
Agile Methodology for Software Engineering Experience working with stakeholders at all levels within an organisation Experience producing a range of analysis artefacts Knowledge in ITIL, SOP's, RACI, Visio & Lucid So, whats in it for you? Bonus Schemes A bonus that regularly rewards you for your performance A pension of more »
Rotherham, South Yorkshire, Yorkshire, United Kingdom
Exemplar Health Care
C or above in English & Mathematics or equivalent industry Standard computing qualifications such as Microsoft and CompTIA, CompTIA Network+, Security+, Server+ or other certification ITIL Foundation Qualification (desirable). What we offer We offer great rewards and perks including: excellent supervision, peer support, learning opportunities and career prospects retail and more »
Bromley, London, United Kingdom Hybrid / WFH Options
Trust Payments
launched Service Desk Support Officer - You: - 1+ years in a similar customer service orientated support role - Strong customer orientation - Experience of working in an ITIL environment - Experience of using Zendesk or similar ITSM tool - Excellent typing skills and IT Skills including Microsoft Office (Excel, Word and PowerPoint), Salesforce, DMS, Data … Able to articulate technical explanations in a non-technical way - Strong communicator able to communicate confidently with all level of colleagues within the business - ITIL Foundation qualified - Understanding of Payment system capabilities and features Service Desk Support Officer - Benefits: - Opportunity to be part of a rapidly scaling and market leading more »
Cambridge, Cambridgeshire, East Anglia, United Kingdom Hybrid / WFH Options
Arcus Global
in order to provide accurate, valid and complete information Desirable: Previous Service Desk experience with an understanding of help desk requirements Understanding of the ITIL Incident Management Process An Interest in and understanding of Cloud Technologies How to Apply If interested, please click on the link provided and you will more »
verbal and written communication skills Effective Time Management Proficient in Microsoft office applications SC, NPPV3 & parliament security clearances, or the ability to obtain them. ITIL V4 foundation certification Resource Management Working knowledge of Remedy ITSM suite or similar ITSM application What we offer: A career at Telent can span sectors more »
Warwick, Warwickshire, West Midlands, United Kingdom
Tata Technologies Europe Ltd
Excellent communication and interpersonal skills with focus on achieving enhanced user experience. Ability to work collaboratively in a cross-functional team environment. Knowledge of ITIL framework and best practices. Strong oral and written communication skills with demonstrable experience communicating cross-functionally with end users and product owners in formal and … informal settings. Ability to use Microsoft Office 365 products and Microsoft Teams Desirable : Certification in ITIL Foundation or relevant field. Experience with data analysis and reporting tools. Knowledge of industry standards and regulations related to problem management. Domain/Tool Knowledge Familiarity with Jira and Confluence. Familiarity with working in more »
Secure Login administration Proven and demonstrable software and hardware troubleshooting skills Knowledge of Microsoft SCCM and OS/Application deployment Desirable skills/qualifications: ITIL Version 3/4 Foundation CompTia A+ Certification Microsoft Windows 7/10 training and certification This is an excellent opportunity to join us and more »